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SOUNDPEATS

1

FAQ

BLUETOOTH-------------------------------------------------------------------- 2

SOUND--------------------------------------------------------------------------- 4

CHARGING---------------------------------------------------------------------- 5

TOUCH CONTROL------------------------------------------------------------ 6

CUSTOMER SERVICE TEAM---------------------------------------------- 6

Summary of Contents for Free2 classic

Page 1: ...SOUNDPEATS 1 FAQ BLUETOOTH 2 SOUND 4 CHARGING 5 TOUCH CONTROL 6 CUSTOMER SERVICE TEAM 6 ...

Page 2: ...Wi Fi routers microwave ovens refrigerators etc Refrigerators microwave ovens Wi Fi routers personal computers etc are devices that emit radio waves The earbuds may be affected by these radio waves when using them in a location with a mixture of multiple radio waves Please use the earbuds away from Wi Fi routers personal computers microwave ovens refrigerators etc in order to avoid radio wave inte...

Page 3: ...buds out of the charging case and leave some time for them to pair with each other Then please open the Bluetooth of your device to connect What can I do if the left earbud and the right earbud won t work together 1 Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well 2 Put them into the charging ca...

Page 4: ...ideos the sound effect is unstable 3 Please change other devices You can try this way UNPAIR and delete from your original device Pair to a new device and play music UNPAIR and delete from this new device Pair back with original device 4 Try to reset the earbuds Why the other side could not hear me when calling 1 Please choose to pick up phone calls via the earbuds 2 Please do not mute the phone c...

Page 5: ...ones are low power products Hence for charging safety please do not use fast charger What can I do if any earbud stopped charging It is possible that your battery is completely empty and it needs a bit of time to activate itself There might not be any sign of activity during the first minutes of charging First confirm if your symptom is resolved after charging your device for more than 5 minutes I...

Page 6: ... is wet the touch control may not work please keep your hand dry 2 Please try to skip the songs more times you will find the best frequency to control the earbuds When you don t find the frequency you may think the earbuds don t work please give it some patient 3 Another way for you to have a try discharge the earbuds then charge and reset CUSTOMER SERVICE TEAM What should I do if the problem abou...

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