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SERVICE MANUAL

Conditions of Use:

(1)  Please use this information only for the purpose of performing repair, maintenance and/or con

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 guration services of the Sony products (hereinafter the “Repair services”) under the ser-

vice agreement entered into with the Sony group company (hereinafter the “Service agreement”). Using this information for any purpose other than the purpose described foregoing is 
forbidden.

(2)  Only the Authorized Servicer’s of

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 cers, employees or subcontractors (including their of

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 cers and employees) whose duties justify a need-to-know and who have agreed to hold 

con

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 dential this information (collectively hereinafter the “Permitted users”) are permitted to access and use this information. To disclose or disseminate to any person other than the 

Permitted users is forbidden.

(3)  Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose described in Section (1) above.
(4)  Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior written permission of the author.
 

(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)

(5)  Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following address:
 

 

[email protected]

(6)  In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.

Revision of Information:

This information may be changed or updated at any time without any prior notice. Please con

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 rm that this information is up-to-date before using it.

Sony CONFIDENTIAL

For Authorized Servicer

Sony Home Entertainment &

 Sound Products Inc.

9-896-595-01

2019F33-1

© 

2019.06

WF-1000XM3

BC-WF1000XM3/WF-1000XM3L/1000XM3R

CAUTION

Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.

注意
如果电池更换不当会有爆炸危险
只能用同样类型或等效类型的电池来更换

IMPORTANT NOTE:

WF-1000XM3 sold in Korea and Taiwan area are replaced rather 
than repaired.
For Korea and Taiwan area, refer to the separately issued service 
manual dedicated for the Korean and Taiwan area models.
Information on Korean and Taiwan area models are not included 
in this service manual.

SYS SET

2020/04/03 06:12:21 (GMT+09:00)

Summary of Contents for BC-WF1000XM3

Page 1: ...art without the prior written permission of the author Notwithstanding foregoing it is permitted to copy and distribute this information to the Permitted users 5 Please notify immediately any leakage loss theft misappropriation or other misuse of this information by e mail to the following address somk gcs tissnexim adm jp sony com 6 In addition to the above the terms and conditions of the Service...

Page 2: ...s possible after 10 minutes charging Approx 3 5 hours Charging case Note Charging and usage hours may be different depending on the conditions of use Charging temperature Mass Approx 8 5 g 2 0 3 oz 2 Headset 5 C to 35 C 41 F to 95 F Approx 77 g 2 8 oz Charging case Included items Wireless Noise Canceling Stereo Headset 1 USB Type C cable USB A to USB C approx 20 cm 7 88 in 1 Long hybrid silicone r...

Page 3: ...QP QH VJKU FGXKEG QT KVU EQORNKCPEG YKVJ UCHeV CPF rGIWNCtQr UtCPFCrFU Ş QQING CPF PFrQKF CrG VrCFGOCTkU QH QQING LL Ş 6JG NWetQQVJŧ YQrF OCTM CPF NQIQU CrG rGIKUtereF VrCFGOCTkU QYPeF D VJG NWetQQVJ 5 PE CPF CP WUG QH UWEJ OCTkU D 5QP CQTRQrCVKQP KU WPFGT NKEGPUe Ş 6JG 0 CTM KU C VrCFGOCTM QT rGIKUtereF trCFGOCTM QH 0 QTWO PE KP VJG 7PKteF 5tCtGU CPF KP QVJGT EQWPVTKGU Ş 75 T RG Ũ CPF 75 Ũ CrG Vr...

Page 4: ...East Asian area Except for China Ko rea Taiwan area and African area models JE Tourist model LA Latin American area model RU Russian CIS area Except for Moldova model IMPORTANT NOTE WF 1000XM3 sold in Korea and Taiwan area are replaced rather than repaired For Korea and Taiwan area refer to the separately issued service manual dedicated for the Korean and Taiwan area models Information on Korean a...

Page 5: ...er completing the repairs of this unit follow the procedure below to check normal operation of the NFC Preparation NFC compatible device smartphone or music player etc Procedure 1 Turn on the NFC function of the NFC compatible device For details refer to the instruction manual of your NFC com patible device The figure below is a reference example 2 Remove the left and right headset from the chargi...

Page 6: ...er settings are retained Resetting procedure 1 Attach the left and right headset to the charging case L R 2 Touch and hold the touch sensor control panel on the left side headset WF 1000XM3L and the indicator changes from red lighting to red flashing then check the indicator is turn off and the then release your finger Note 2 It takes about 20 seconds to touch and release the touch sensor con trol...

Page 7: ... side headset WF 1000XM3L Left side headset REPAIRING AND REPLACING OF THE LEFT SIDE HEADSET WF 1000XM3L re fer to the following Right side headset REPAIRING AND REPLACING OF THE RIGHT SIDE HEADSET WF 1000XM3R refer to page 9 Charging case REPAIRING AND REPLACING OF THE CHARGING CASE refer to page 10 REPAIRING AND REPLACING OF THE LEFT SIDE HEADSET WF 1000XM3L The left side headset WF 1000XM3L wil...

Page 8: ...left and right headset will display a warning message 3 times red flashing repeat but proceed to the next step as it is L R warning message 3 times red flashing repeat 4 Touch and hold the touch sensor control panel on the left and right headset simultaneously and the indicator changes from warning message 3 times red flashing repeat to red flashing slow in this state release the your finger Note ...

Page 9: ...ttach the left and right headset to the charging case Note 2 The left and right headset will display a warning message 3 times red flashing repeat but proceed to the next step as it is L R warning message 3 times red flashing repeat 3 Touch and hold the touch sensor control panel on the left and right headset simultaneously and the indicator changes from warning message 3 times red flashing repeat...

Page 10: ...nd it entering the pairing mode L R about 7 seconds touch sensor control panel 3 Connect with the PC with the Bluetooth function Note 3 In order to check the Bluetooth address it is necessary to connect the PC and this unit It is also possible to display the Bluetooth address by the Bluetooth connect to the walkman NW S series or NW A series etc with Bluetooth function In this example de scribes h...

Page 11: ... that installed the file manager ap plication ASTRO File Manager File Expert etc USB cable for the smartphone NFC Tag Data Writing Application Application name mdr nfc tag writer_2 0 1 apk Note 1 2 0 1 in the file name indicates the version of NFC Tag Data Writ ing Application Always use the latest version of the NFC Tag Data Writing Application Example mdr nfc tag writer_2 0 1 apk version Note 2 ...

Page 12: ...USB cable 5 Use the file manager application to open the saved location of the NFC Tag Data Writing Application on the smartphone 6 Tap on the NFC Tag Data Writing Application to open it and install the NFC Tag Data Writing Application to the smartphone The figure below is a reference example Tap Tap 2 0 1 7 When tapping the Settings Security on the screen of the smartphone and uncheck the Unknown...

Page 13: ...e figure below is a reference example NFC Tag Data Writing Application 4 Tap the Write button Tap 5 Tap the List button and select the model name of the applica ble to this unit from the list or tap the Bluetooth Local Name to input the model name with the keyboard on the smartphone When selecting the model name When input to directly with the keyboard Do not tap Write button in this step 6 Tap th...

Page 14: ...tart from step 8 again 10 End the NFC Tag Data Writing Application 11 Check the operation of connecting smartphone and this unit with NFC function Refer to OPERATION CHECK OF THE NFC FUNCTION AFTER COMPLETING THE REPAIRS on page 5 12 Start again the NFC Tag Data Writing Application The figure below is a reference example NFC Tag Data Writing Application 13 Tap the Write button Tap 14 Check the Rea...

Page 15: ... mark part of the smartphone to the N mark part of the charging case 19 Check that BD_ADDR displayed on the screen of the smart phone matches the Bluetooth address checked in step 1 and the MODE column is 0000 Read only Check 20 End the NFC Tag Data Writing Application 21 Check the operation of connecting smartphone and this unit with NFC function Refer to OPERATION CHECK OF THE NFC FUNCTION AFTER...

Page 16: ...e 14 operate the procedure from step 15 on page 14 again 3 If Error is displayed again in step 9 or step 16 of 2 Writing the NFC Tag Data on page 14 after tapping OK button on Error display screen tap or g etc twice and return to the first screen The figure below is a reference example of an error case in step 9 on page 14 Tap Tap twice WF 1000XM3 4 Tap the Read button Tap 5 In the state of the ab...

Page 17: ... to display Bluetooth address using the PC Note 2 For the Bluetooth connection method of the PC refer to the manual of the PC to be used L R 3 Display the device information of this unit connected via Blue tooth on the screen of a PC Then open the Properties check the Bluetooth address of this unit Note 3 The figure below is a reference example The display method of Bluetooth address may be differ...

Page 18: ...vice WF 1000XM3 Note 6 When another WF 1000XM3 is connected to the PC by Bluetooth connection a new device WF 1000XM3 will be added If there are plural devices WF 1000XM3 you may errone ously reference and write the Bluetooth address of another WF 1000XM3 Therefore delete the existing device before adding a new device 10 End the NFC Tag Data Writing Application on the smartphone Also end the Prope...

Page 19: ...escription 9 913 402 33 TOOL FOR DISASSEMBLING Note It is necessary to disassemble the charging case only when repairing and replacing the left side headset WF 1000XM3L This section only describes how to remove the CASE NFC board For details refer to REPAIRING AND REPLACING OF THE LEFT SIDE HEADSET WF 1000XM3L on page 7 1 Remove the ornament hinge assy while slowly peeling off the adhesive sheet o...

Page 20: ... inner block in the direction of the arrow case outer 2 claw 4 Insert the jig into the space and remove the two claws Note 2 When using a jig please work carefully so as not to damage the case outer and case inner case outer case inner case outer lid lid 7 Peel the adhesive sheet hall off of the case outer guide line guide line 3DVWLQJ SRVLWLRQ RI WKH DGKHVLYH VKHHW KDOO adhesive sheet hall 3DVWLQ...

Page 21: ... 2 Draw the indicator LED out of the hole adhesive sheet NFC adhesive portion rear side top side 2 5 CASE NFC BOARD 1 Lift up the CASE NFC board in the direction of the arrow 3 Draw the CASE NFC board out of the slot 4 CASE NFC board front side top side bottom side slot slot hole hole adhesive sheet NFC adhesive portion case inner block 2 Peel the CASE NFC board off of the case inner block CASE NF...

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