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9/15/2016

WP4X0 – User Guide | WP410 – WP480G- WP490G 2016-
2017

This guide for the end user provides the basic information on how to connect and use your WP4X0.

Updated: April 2017
WMS version: 3.84

Packing list
Phone overview
Connecting the phone
Keypad instruction
Log in
Call management
Place a call
Answer a call
Hold
Transfer
Conference
Listen to Voicemail messages
Appendix 1: BLF keys
Appendix 2: Call features
Appendix 3: Menu (Phone settings)
Troubleshooting

Packing list

1 x WP4X0 Phone

1 x handset

1 x handset cord

1 x stand

Additionally you can purchase handsets, headsets, EHS adapter, keypad extension, power adapter.

Phone overview

Connecting the phone

Rear panel:

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Summary of Contents for WP490G

Page 1: ... phone Keypad instruction Log in Call management Place a call Answer a call Hold Transfer Conference Listen to Voicemail messages Appendix 1 BLF keys Appendix 2 Call features Appendix 3 Menu Phone settings Troubleshooting Packing list 1 x WP4X0 Phone 1 x handset 1 x handset cord 1 x stand Additionally you can purchase handsets headsets EHS adapter keypad extension power adapter Phone overview Conn...

Page 2: ...connect the phone to AC power using an External Power Adapter check WP datasheet for compatible adapters and connect the phone s Internet port 3 to the Internet using Ethernet cable 5 PC port For connection to PC optional 6 Ext port WP480G WP490G Used to connect wireless headset adapter WPEHS WP480G WP490G keypad extension module WP490EXT WP490G QIG online https manuals wildix com whs wp490ext wpe...

Page 3: ...hone settings read Appendix 3 Menu for details 3 Navigation Keys Use to select and confirm different menu options Use Navigation keys to move between the pages of BLF keys 4 BLF function keys Monitoring of users and features read Appendix 1 BLF keys for details 5 Speaker key Press to place a call answer a call in speaker mode or press during a call to switch between speaker headset handset mode 6 ...

Page 4: ...our password NOTE password of admin user is also accepted HOW DO I ENTER THE PASSWORD FROM THE PHONE Enter digits instead of lower and upper case letters and instead of all the special characters Instead of letters press corresponding digits on the phone s keypad e g if you need to enter A or B press 2 No difference between uppercase and lowercase letters press 2 to enter A or a Press instead of a...

Page 5: ...le to receive more than one call at a time in case Call Waiting feature is enabled Decline a call Press Reject Soft key Silence the ring of an incoming call without answering Press Silence Soft key Forward a call without answering Press Fwd Soft key dial the number press Ok Hold Press Hold soft key during a call Press Resume soft key to resume If you have several calls on hold use Navigation keys ...

Page 6: ...configured as Colleague during a call Direct transfer should be disabled 2 Wait till the second party answers 3 Hang up or press Trans Conference 1 Put the first call on hold 2 Make a second call to the contact you wish to invite to the conference call 3 When the third party responds press Conf soft key Press Split to split the two calls or hang up to end the conference Listen to Voicemail message...

Page 7: ...LF keys 2 pages for WP410 Sept 2016 2017 use Navigation keys to move between the pages 16 BLF keys 2 pages for WP480G 2017 use Navigation keys to move between the pages 30 BLF keys 2 pages for WP490G 2017 use Navigation keys to move between the pages 7 10 ...

Page 8: ...16 use Navigation keys to move between the pages Note Keys 4 7 are not displayed on the screen of the Page 1 however they can be used for Speed Dial 18 BLF keys scheme for WP490G 2016 use Navigation keys to move between the pages 8 10 ...

Page 9: ...atus Activate only for DND Away On Off When disabled call features for DND and Away statuses cannot be changed Call type Internal External Note All the features below are applied only for the selected call class Call reject On Off Call forwarding busy On Off unavailable On Off forced On Off Set the destination for each type of call forwarding enter the phone number or VOICEMAIL Call waiting On Off...

Page 10: ...hould be played via Headset or Handset when Headset is connected 4 Network access to this menu is recommended for BPX administrator 5 Autoprovision access to this menu is recommended only for PBX administrator Troubleshooting Reset and Recovery of WP4X0 2015 2017 https manuals wildix com reset and recovery of wp410 wp480 wp480g wp490 wp490g 2015 2016 NOTE THIS OPERATION MUST BE MADE BY THE SYSTEM ...

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