Seagate ST36450A Installation Manual Download

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Medalist Pro 6450 (ST36450A)

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Medalist Pro 6451 (ST36451A)

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for ATA (IDE)-Compatible PCs

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Installation Guide

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Summary of Contents for ST36450A

Page 1: ... Medalist Pro 6450 ST36450A Medalist Pro 6451 ST36451A for ATA IDE Compatible PCs Installation Guide ...

Page 2: ...eagate Seagate Technology and the Seagate logo are regis tered trademarks of Seagate Technology Inc Medalist DiscWiz ard SeaFAX SeaFONE SeaBOARD and SeaTDD are either trademarks or registered trademarks of Seagate Technology Inc or one of its subsidiaries All other trademarks or registered trademarks are the property of their respective owners ...

Page 3: ...puter 9 Addressing drive capacity limitations 11 Partitioning and formatting your drive 13 Installation using Disk Manager 14 Windows 95 or Windows 98 installation 15 Standard DOS installation 16 Additional installation options 18 Remote LED connection 18 Cable select jumper 19 Advanced Disk Manager options 20 Troubleshooting 23 Alternate capacity jumper 25 Seagate Technology support services 31 S...

Page 4: ...0 Medalist Pro 6450 Medalist Pro 6451 Rev C iv ...

Page 5: ...t also allows older computers to access the full capacity of high capac ity hard drives You can run DiscWizard to install your new hard drive if You already have an existing bootable hard drive in your com puter with at least 3 Mbytes of available disc space and You are running Windows 95 or Windows 98 If you can run DiscWizard follow the instructions on the DiscWizard diskette to install your dri...

Page 6: ...r If you are mounting this 3 5 inch drive in a 5 25 inch drive bay you need a mounting adapter or frame kit Also you may need drive mounting rails if your drive bay is not designed for direct mounting Before you begin Make sure your computer is turned off before you open the case Read the handling precautions following and inspect the drive to make sure that it is not damaged Save your foam lined ...

Page 7: ...stall it Protect your drive from static discharge by making sure you are well grounded before touching the drive We recommend wearing a grounded wrist strap throughout the installation process Do not touch the connectors or any part of the printed cir cuit board Always handle the drive by its edges or frame Do not apply pressure or attach labels to the circuit board or the top of the drive ...

Page 8: ...jumper on pins 6 and 8 is a spare and does not affect drive operation To configure the drive as a master or one drive only Place a jumper on pins 7 and 8 see Figure 1 on page 5 The master drive usually defaults to being the boot drive drive C from which the computer loads system software when it first starts up If there is only one drive in your system remove all jumpers To configure the drive as ...

Page 9: ...ist Pro 6451 Rev C 5 Figure 1 Master and slave jumper settings 1 3 5 2 4 6 8 7 Drive is slave pin 1 4 pin power connector 40 pin ATA interface connector Spare jumper Drive is master with an ATA compatible slave One drive only ...

Page 10: ...st be no more than 18 inches 457 mm long 2 Thread the interface cable through the drive bay and attach the connector at the end of the interface cable to your new drive Note If you have two drives attach the second drive to the sec ond connector Figure 2 Attaching the cables Caution To avoid possible damage to your system make sure to align pin 1 on the host adapter or mother board with pin 1 on y...

Page 11: ...lly into the drive bay Secure the drive with four 6 32 UNC mounting screws in either the side mounting holes or the bottom mounting holes The screws should be inserted no more than 0 22 inch 5 58 mm into the bottom mounting holes and no more than 0 14 inch 3 55 mm into the side mounting holes Caution To avoid possible damage to the drive do not overtighten the screws or use metric screws ...

Page 12: ...ers also require drive mount ing rails which can be obtained from your distributor or computer manufacturer 5 Attach a power cable to each drive If your computer does not have an unused power connector you can purchase a Y shaped power cable from your computer dealer 6 Check all cable connections and then replace your computer cover Continue to Configuring your computer Pin 1 Interface connector P...

Page 13: ...tup program 2 Enable LBA mode if it is available Many BIOS use the logical block addressing LBA mode to access drives with capacities greater than 528 Mbytes 3 If your BIOS provides automatic drive detection an Auto drive type select this option This allows your computer to configure itself automatically for your new drive If your BIOS does not provide automatic drive detection select User defined...

Page 14: ...ilt before mid 1994 you probably will not be able to access the full capacity of your new drive unless you use Disk Manager See page 14 for information about Installation using Disk Manager If you do not want to use Disk Manager you can use the stan dard DOS commands to partition and format your drive as described on page 16 BIOS Settings Drive Cylinders Heads Sectors ST36450A LBA addressing CHS a...

Page 15: ...re with your drive to overcome this limita tion Alternatively you can purchase a hard drive controller or a BIOS upgrade that supports drives with capacities greater than 528 Mbytes The 32 bit disk access feature in Windows 3 1 does not work with drives that have capacities greater than 528 Mbytes If you want to use 32 bit disk access with Windows 3 1 see the file SEG32BIT TXT located on your Disc...

Page 16: ...arate logical drive with its own drive letter If most of your files are smaller than 50 Kbytes you should divide your drive into partitions of 1 Gbyte or less to make the most efficient use of your disc space BIOS upgrades If you need to upgrade your BIOS contact the appropriate BIOS manufacturer listed below American Megatrends AMI 1 800 828 9264 http www megatrends com Award Software Internation...

Page 17: ...puter from the Windows 95 or Windows 98 startup diskette with the CD ROM loaded 2 Note the drive letter for your CD ROM device 3 At the A prompt type x setup where x is the letter of your CD ROM drive 4 Continue with the Windows setup instructions Two drives Use DiscWizard for a complete customized set of step by step instructions to install an additional drive See The easiest way to install your ...

Page 18: ...rive and your existing hard drive if any If any hard drive is not recognized exit Disk Manager and turn off your computer Check all cables jumpers and BIOS settings Then start at Step 1 to run Disk Manager again 4 If Disk Manager recognizes all your drives select the drive you want to install and press ENTER Disk Manager partitions and formats the drive Note If your computer cannot accommodate har...

Page 19: ...tion 1 Boot your computer from the Windows 95 or Windows 98 startup diskette with the CD ROM loaded 2 Note the drive letter for your CD ROM device 3 At the A prompt type x setup where x is the letter of your CD ROM drive 4 Continue with the Windows setup instructions You re Done ...

Page 20: ...f most of your files are smaller than 50 Kbytes you should use partitions of 1 Gbyte or less To partition your new drive 1 Insert a bootable DOS diskette into your diskette drive and restart your computer Seagate recommends using DOS Ver sion 5 0 or greater 2 Insert a DOS program diskette that has the FDISK EXE and FORMAT COM programs into your diskette drive At the A prompt type fdisk and press E...

Page 21: ...ete FDISK reboots your computer Drive formatting Caution Make sure to use the correct drive letters so that you do not format a drive that already contains data At the A prompt type format x s where x is the letter of your first new partition Repeat the format process for all the new par titions you have created Note From FDISK in Windows 95 or Windows 98 it is not nec essary to add the s to the f...

Page 22: ... to a remote LED that indicates drive activity attach the LED connector to pins 3 and 4 as shown in Figure 5 The red wire to the LED should attach to pin 4 on the drive The LED must have a 0 1 inch wide connector to fit on these pins Do not install a jumper on these pins Use Seagate connector part number 10562 001 or equivalent 1 3 5 2 4 6 8 7 Remote LED connection Enable cable select ...

Page 23: ...ace cables that have the line to pin 28 the Cable Select pin removed or cut at one connector The connector that has pin 28 disabled is used for the slave drive See your computer manual to determine whether your computer supports this feature To configure your Seagate drive for cable select place a jumper on pins 5 and 6 and pins 7 and 8 as shown in Figure 5 ...

Page 24: ...rive the DDO must load into memory before the operating system loads This occurs auto matically when you boot from your hard drive drive C However if you boot from a diskette the DDO will not be loaded and you will not be able to access your hard drive The following proce dure allows you to boot from a diskette and still access your hard drive 1 Boot the computer from the hard disc with no diskett...

Page 25: ...emoving the dynamic drive overlay If Disk Manager installs a dynamic drive overlay DDO and you do not need this software to access the full capacity of your drive you can remove the dynamic drive overlay without losing your data However you will lose access to the full capacity of your drive unless you have another method for accessing high capacity drives see Addressing drive capacity limitations...

Page 26: ...ion program has finished exit Disk Man ager 8 Remove the diskette and reboot the computer Enter your system setup program see your system manual for details 9 Configure the hard drive with the Cylinder Head Sector parameters shown for your drive on page 10 Save your changes and exit the system setup program 10 When your computer has rebooted insert the DiscWizard diskette into drive A 11 Type A dm...

Page 27: ...n the motherboard and secured with mounting screws Check all connectors and cables Make sure all ribbon and power cables are securely connected Ribbon cables are eas ily damaged especially at the connector Try a new cable that you know is good Make sure no connector pins are bent Ver ify that pin 1 on the interface cable is aligned with pin 1 on the drive and host adapter see Figure 2 on page 6 Ve...

Page 28: ...e preceding basic checks but the prob lem persists follow these guidelines for troubleshooting specific cases After you install your new drive your computer will not boot and no error message appears on the screen Check your computer manual or BIOS manufacturer to deter mine whether your BIOS supports drives that have more than 4 096 cylinders If your system has this limitation use the follow ing ...

Page 29: ...uses the drive to appear to your BIOS as having a 2 1 Gbyte capacity 3 Remount your drive in the computer and replace the com puter cover 4 Insert a bootable system diskette into drive A and turn on the computer It should boot from drive A and automatically detect the new drive as a 2 1 Gbyte drive 1 3 5 2 4 6 8 7 Limit capacity to 2 1 Gbytes 4 092 cylinders ...

Page 30: ... try the fol lowing Make sure the monitor is plugged in and turned on Check all cards Make sure the video card is seated in its slot and secured with mounting screws Turn off the computer and remove the drive host adapter If the screen turns on after you reboot the host adapter may be incompatible or defective If so see your dealer The system does not recognize the drive Check all cables Make sure...

Page 31: ...licts To isolate the conflict verify that the drive and host adapter are compatible with your com puter Turn off the computer and remove all the peripheral adapter cards except for the video card and host adapter If the computer recognizes the drive when you reboot the com puter turn off the computer Reinstall the other peripheral cards one at a time until the conflict reoccurs After you have isol...

Page 32: ...install the drive using the same drive type values your dealer used to partition the drive Check for I O address conflicts between peripheral cards Check for viruses The system hangs in FDISK or fails to create or save the partition record Check all cables Your setup system diskette may be corrupted Try using a backup diskette Make the partitions smaller Change the interrupt jumper setting on the ...

Page 33: ...to full capacity Verify the drive type values in the system setup program One of the following problems may have occurred The values may be set with an incorrect translation charac teristic You may have entered a parameter value that exceeds the physical capacity of the drive You entered a translation characteristic that does not take full advantage of the drive s capacity The drive s physical spe...

Page 34: ...ow the instructions on page 24 for After you install your new drive your computer will not boot and no error message appears on the screen The DOS message Disk Boot Failure Non System Disk or No ROM Basic SYSTEM HALTED appears Reinstall the DOS system files using the DOS SYS utility Check all cables Use FDISK to verify that the primary partition is active Check for viruses The system error message...

Page 35: ...t Disc http www seagate com support email email_disc_support shtml or DiscSupport Seagate com Tape http www seagate com support email email_tape_support shtml or TapeSupport Seagate com SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily Set your communications software to eight data bits no parity and on...

Page 36: ...agate products are best suited for your specific application or computer system Technical support If you need help installing your drive consult your dealer Deal ers are familiar with their unique system configurations and can help you with system conflicts and other technical issues If you need additional help you can talk to a Seagate technical support specialist Before calling note your system ...

Page 37: ...e of purchase Authorized Service Centers If you live outside the US you can contact an Authorized Service Center for service or repair USA Canada Latin America Support Services Presales Support Disc 1 877 271 3285 or FAX 1 405 936 1683 1 405 936 1210 Tape 1 800 626 6637 or FAX 1 714 641 2410 1 714 641 2500 Technical Support SeaFONE 1 800 SEAGATE or 1 405 936 1234 for specific product phone number ...

Page 38: ...ropean Support Services For European customer support dial the toll free number for your specific country for presales support technical support SeaFAX and warranty repair If your country is not listed here dial our European call center at 31 20 316 7222 from 8 30 A M to 5 00 P M European central time Monday through Friday The European call center is located in Amsterdam The Netherlands Call Cente...

Page 39: ...le East Support Services For presales technical support warranty repair and FAX ser vices in Africa and the Middle East dial our European call center at 31 20 316 7222 from 8 30 A M to 5 00 P M European central time Monday through Friday or send a FAX to 31 20 653 3513 The European call center is located in Amsterdam The Netherlands Asia Pacific Support Services Technical Support Australia 61 2 97...

Page 40: ...36 Medalist Pro 6450 Medalist Pro 6451 Rev C SeaFAX Australia 61 2 9756 5170 Warranty Repair Japan 81 3 5462 2904 FAX 81 3 5462 2979 Asia Pacific and 65 485 3595 FAX 65 488 7503 Australia ...

Page 41: ...d container voids the warranty Call your authorized Seagate distributor for information on pack ing materials Figure 7 shows how a drive fits in an approved sin gle pack box including the packing materials Note Back up the data on your drive before shipping the drive Seagate assumes no responsibility for data lost during shipping or drive repair Figure 7 Seagate drive and approved packing material...

Page 42: ...s with the European Union requirements of the Electromagnetic Compatibility Directive 89 336 EEC of 03 May 1989 as amended by Directive 92 31 EEC of 28 April 1992 and Directive 93 68 EEC of 22 July 1993 Compliance of this drive as a system component was con firmed with a test system We cannot guarantee that your system will comply The drive is not meant for external use without prop erly designed ...

Page 43: ... Sek fur 10 4 Die Versorgungsspannung muss SELV entsprechen 5 Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebilde tem Servicepersonal durchgeführt werden Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes 6 Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805 05 90 entsprechen ...

Page 44: ...40 Medalist Pro 6450 Medalist Pro 6451 Rev C Seagate Technology Inc 920 Disc Drive Scotts Valley CA 95066 4544 USA Publication Number 32656 001 Rev C Printed in USA ...

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