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Savi

®

 W710-M/W720-M

Multi Device Wireless Headset System

User guide

Summary of Contents for Savi W710A-M

Page 1: ...Savi W710 M W720 M Multi Device Wireless Headset System User guide ...

Page 2: ...15 Headset features 17 Headset controls 17 Headset power 17 Headset battery level 18 Mute your headset during a call 18 Adjust your headset volume 19 Turn on off headset LED 19 Out of range warning tones 19 Base features 21 Base buttons 21 Base subscription button 21 Bluetooth pairing button 23 Daily use 24 Incoming calls 24 Outgoing calls 24 Multi Phone Status 26 Mobile phone and headset audio 26...

Page 3: ...Softphones and Media players 31 Presence 32 Wireless 32 Advanced 33 Additional device management tools 34 3 ...

Page 4: ...st recommendations on Enhanced security from the DECT Forum and ETSI These improvements cover registration authentication authorisation and encryption procedures Plantronics DECT products are now secure against all the known vulnerabilities that were highlighted by the public announcements of the Chaos Council in 2009 Plantronics Savi 700 Series DECT products have been tested against and passed th...

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Page 6: ...WH300 headset monaural WH350 headset binaural Base and charging cradle USB cable Telephone interface cable Power supply What s in the box 6 ...

Page 7: ...ne button 4 USB port 11 Bluetooth pairing button LED 5 Desk phone speaking volume 12 Subscription button LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Headset LED 4 Mute button 2 Volume up button 5 Volume down button 3 Call control button 6 Microphone Base and headset basics 7 ...

Page 8: ...ronically and automatically takes your desk phone handset off the hook Enables remote call control with your headset 2 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Accessories 8 ...

Page 9: ...300 position the stabiliser T bar above your ear 3 For a tighter fit gently pull the opposite ends of the headset inward as shown 1 Carefully bend and shape the boom with both hands as shown Avoid bending or twisting the boom near the microphone or earpiece 2 Position the click stop turret and boom so that the microphone is two finger widths from the corner of your mouth Customise your headset Adj...

Page 10: ...ure the front of the microphone faces your mouth If necessary twist the microphone slightly so it s in the proper position Do not use forceful twisting motions or try to turn the microphone completely around 10 ...

Page 11: ...nd into working power outlet 3 Place the headset in the charging cradle The charging LED will flash green when charging the headset and turn solid green when the headset is fully charged Charge for at least 20 minutes prior to the first use A full charge takes 3 hours NOTE This product has a replaceable battery Only use the battery type supplied by Plantronics Charge your headset 11 ...

Page 12: ... handset port on the desk phone NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configuration you must press both the headset button on your phone and the call control button on the headset to answer or end calls B Desk phone HL10 lifter sold separately See the user guide at plantronics com accessories for details...

Page 13: ...e EHS manually remove desk phone handset before each call 2 If you do not hear a dial tone open the side panel and adjust the middle configuration switch A G until you do Default setting A works for majority of desk phones 3 Dial test call from desk phone 4 End call by pressing headset call control button Make a desk phone call 13 ...

Page 14: ...he base will remain in this mode for 10 minutes If it goes off you will need to press it again 2 Place Bluetooth mobile phone into search mode Select SAVI 7xx from the list of found devices 3 If prompted by mobile phone type 0000 as passcode Bluetooth indicator LED on base will turn solid blue when base has an active connection with mobile phone 4 While wearing headset short press base mobile butt...

Page 15: ...an cause noise and interference problems Savi 700 series supports Bluetooth A2DP audio streaming and playback of media based content for listening on all Savi 700 series headsets To listen to streaming media follow these steps 1 Assure your A2DP compatible mobile phone is paired to the Savi base per instructions above 2 Begin playing media from desired application on your mobile phone 3 While wear...

Page 16: ...4 If media does not begin playing ensure Savi 7xx is selected from your list of connected Bluetooth devices 5 To stop media playing press the base mobile button again 16 ...

Page 17: ...e information on headsets and hearing visit www plantronics com health safety If the headset battery is installed and charged the headset is automatically on The headset does not have an on off button If you won t be using the headset for a long period of time and the headset will not be in the charging cradle place the headset in sleep mode Place the headset in sleep mode Placing the headset in s...

Page 18: ... tones if the battery is critically low You should recharge the headset immediately or swap the low battery for a fully charged battery Headset battery status There are two ways to determine your headset battery status View system tray icon With Plantronics software installed a headset icon will appear in your system tray displaying battery status A warning will be issued if your headset s battery...

Page 19: ...Windows XP systems Adjust your overall volume by going to Start Menu Settings Control Panel Sounds and Audio Devices Audio tab Sound Playback Click OK to confirm changes The headset LED will flash when you are on a call or the headset is in use The LED can be turned off When you are not on a call press the headset volume down button for three seconds until the headset flashes white twice to toggle...

Page 20: ...If you are not on a call and go out of the operating range and press the call button you will hear a single tone for the button press and three low tones for the failure to make a link 20 ...

Page 21: ...the following methods The subscription button is the silver trim with four dots on the front of the base Automatic secure subscription With your system idle docking a new headset will automatically subscribe it to the base making it the primary headset The base subscription LED will blink green red during subscription mode and remain green when the new subscription is established Manual secure sub...

Page 22: ...ase or vice versa however there are unique system alerts indicating that the system is changing the security level from Enhanced security to the older version of security If an older headset is subscribed to an Enhanced security base The subscription LED lower left will flash GREEN 3 times followed by YELLOW 2 times This flash pattern repeats 2 times If an Enhanced security headset is subscribed t...

Page 23: ... range If you press the subscription button again for three seconds the desk phone button will flash red for low range Setting Range High up to 350 ft Medium up to 150 ft Low up to 50 ft You can also set the range using the Plantronics Hub Go to Start Programs Plantronics Plantronics Hub Settings Wireless Range Auto connect feature Once you have paired and connected your mobile phone to the base t...

Page 24: ... the mobile phone or desk phone You will need to manage multiple calls on the desk phone or mobile phone on the devices themselves Answer a call while listening to music or audio To answer a call while listening to music or audio press the headset call button or base computer button to answer the incoming call When the call is complete you many need to restart your media player application If Plan...

Page 25: ...o will stay on the mobile phone If you would like to transfer the audio to your headset short press the mobile base button 2 Dial a call from your mobile phone 3 End the call by pressing the headset call control button Hands free dialling To enable hands free dialling install the Plantronics software Once installed go to Start Programs Plantronics Plantronics Hub Settings Wireless Initiate Mobile ...

Page 26: ...n in the phone If you answer an incoming call using the headset or base the audio will be in the headset If the mobile phone audio is in the mobile phone you can move the audio to the headset by short pressing the base mobile button when the LED is off To move the mobile phone audio from the headset back to the mobile phone hold the base mobile button for 3 seconds until the solid green LED turns ...

Page 27: ...r later supports DECT Forum recommendations for Enhanced security Products with Enhanced security are marked with the DECT Forum security logo on the base Both your headset and headset base are compatible with older prior to v28 headset bases and headsets supporting older versions of DECT Below is helpful information if you plan to use Enhanced security and older DECT components together If your E...

Page 28: ...wnload button To start Hub click Start Programs Plantronics Hub When you first start Plantronics Hub the About Tab will be displayed If you have at least one Plantronics device connected to your computer using a USB connector you will see an image of your device along with some information about that device You will also see tabs across the top of the application that read About Updates Settings a...

Page 29: ...adset as well as the PC speaker When this feature is selected the PC ringtone will be heard on both the PC speaker as well as the headset When this feature is not selected the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up Maintain headset to PC link This feature forces the radio link to the PC to stay active even after the call has...

Page 30: ...ure supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish the radio link between the base and the wireless headset without the user having to press the call control button When the Configure lync dial tone parameter is set to On every time the user presses the call control button the Lync dial tone will be heard assuming the user want...

Page 31: ...ings PC ringtone Select the ringtone and volume that your hear when your PC softphone rings System tone Sets the volume of your computer s system tones Wearing preference enabled for Savi 740 745 only Volume controls are oriented up down for right ear wearing when switched to left ear wearing the volume controls will be reversed This setting allows for the reversal of the up down volume orientatio...

Page 32: ... phone deskphone or Plantronics supported softphone Plantronics plugin for Lync must also be installed for this feature to work Feature Settings Default Auto connect to mobile phone Off On On Auto connect Off On On Bluetooth enabled Off On On Over the air subscription Off On On Initiate mobile voice commands Off On Off Range Low Med High High PC audio bandwidth Narrowband Wideband Wideband Desk ph...

Page 33: ... clarity and lifelike fidelity but consumes more battery power resulting in reduced talk time Desk phone audio bandwidth Wideband audio delivers heightened speech clarity and lifelike fidelity but consumes more battery power resulting in reduced talk time Streaming audio Stream music podcasts and other types of audio to your headset If you are not streaming audio to your headset disable this featu...

Page 34: ... protect your hearing Hours on phone per day Optimise the use of Automatic Acoustic Level AAL related parameters such as Time Weighted Average TWA by selecting the value that best represents your typical use of this device Plantronics Update Manager Using Plantronics Update Manager you can download new software and firmware versions when they are available To change settings such as checking for u...

Page 35: ...dorp 2015 Plantronics Inc All rights reserved Plantronics the logo design HL10 Savi and Sound Innovation are trademarks or registered trademarks of Plantronics Inc Windows is a registered trademark of Microsoft Corporation Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Limited All other trademarks are property of their respective owners Patents U S 7 633 963 D599...

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