Samsung S27AG550EM User Manual Download

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USER MANUAL

Gaming Monitor

S27AG55* S32AG55*

(Saudi Arabia only : S27AG550EM / S32AG550EM)

The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

Summary of Contents for S27AG550EM

Page 1: ...ject to change without prior notice to improve the performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Us...

Page 2: ...ation 28 System Requirements 28 DriverInstallation 28 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Centre 29 Product diagnosis Screen issue 29 Checking the Resolution a...

Page 3: ...cations General 32 Standard Signal Mode Table 34 Appendix Responsibility forthe Pay Service Cost to Customers 36 Not a product defect 36 A Product damage caused by customer s fault 36 Others 36 FreeSy...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make...

Page 6: ...m power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not to...

Page 7: ...DC adapter in a well ventilated area If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to...

Page 8: ...e the cloth to wipe the exterior of the product clean Do not apply a cleaning agent that contains alcohol solvent or surfactant to the product Do not spray water or detergent directly on the product 4...

Page 9: ...gure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Hold the back of the product as shown in the figure Push the assembled stand into...

Page 10: ...e holding the product with one hand pull the stand neck with your other hand to in detach the stand as shown in the figure 3 Remove the stand neck from the stand base by pulling it in the direction of...

Page 11: ...product as shown in the diagram when installing the product The exterior may differ depending on the product 10 cm 10 cm 10 cm 10 cm 10 cm Adjusting the Product Tilt The colour and shape of parts may...

Page 12: ...njury Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided Do not use screws that are longer than the standard length or do not comply with...

Page 13: ...m Power LED On Function Key Guide To use the Function Key Guide press the JOG button when the screen is turned on When the product not displays the OSD menu the JOG Button could be used as below Up Ch...

Page 14: ...ted make sure you read the manuals to acquaint yourself with the product functions precautions and other information required to use the product properly Connecting parts may differ in different produ...

Page 15: ...o function is not supported if the source device is connected using the HDMI DVI cable The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP Cable DP IN It is recom...

Page 16: ...el Use an adapter that meets the power consumption specification of the model 2 Next connect the power cable to the power outlet 3 Press the JOG button at the bottom of the product to turn it on The i...

Page 17: ...Q A How can I change the resolution You can adjust the refresh rate according to the screen resolution by selecting Game Refresh Rate in the OSD menu To enable the maximum refresh rate set FreeSync t...

Page 18: ...sh rates If the function is applied the screen may have malfunction If the Refresh Rate function is in use and the text displayed on the PC screen looks blurry or corrupted resolve the issue by changi...

Page 19: ...the function may not be supported Virtual Aim Point Off Virtual Aim Point is not available while Off is selected Select the preferred aim point style Reset Position Restore the aim point position to t...

Page 20: ...1 5 Wide 16 9 Use a 16 9 aspect ratio on a 21 5 inch wide screen Pictures with a different aspect ratio will not be displayed 22 Wide 16 10 Use a 16 10 aspect ratio on a 22 inch wide screen Pictures w...

Page 21: ...mised for the AOS Aeon Of Strife game screen Cinema Obtain the brightness and sharpness of monitors suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through auto...

Page 22: ...ema or Dynamic Contrast mode Color Adjust the tint of the screen Color Tone Select a colour tone that best suits yourviewing needs When the external input is connected through HDMI DP and PC AV Mode i...

Page 23: ...aver Mode Set to an optimum picture quality suitable for eye relaxation T V Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Ey...

Page 24: ...e OSD menu to disappear System 2nd 3rd Description Volume Adjust the Volume controlling the JOG button LEFT RIGHT To activate the Mute function access the Volume control screen then use the JOG button...

Page 25: ...is useful when you view a movie Products with a display area of 16 9 or16 10 are only supported If the product is in HDMI DisplayPort mode and the screen says Check the cable connection and the setti...

Page 26: ...the monitor does not display the screen properly displays a blank screen or does not play sound at all Auto Source Switch By activating a new connected source is displayed automatically This function...

Page 27: ...performing update make sure that only one BIN file bin is saved in the root directory If the No update files found on your USB device Please check your USB device and try again message is displayed t...

Page 28: ...hortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Envi...

Page 29: ...und may be caused by contraction or expansion from temperature change of external components or internal circuit of the product This is NOT a product failure and does not affect the life of the produc...

Page 30: ...34 in this manual and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The col...

Page 31: ...s Monitor and adjust Screen refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution...

Page 32: ...mm H x 0 2724 mm V Maximum Pixel Clock 640 MHz 640 MHz Power Supply AC100 240V 50 60Hz Based on the AC voltage of the adapter For the DC voltage of the product refer to the product label Signal conne...

Page 33: ...e automatically However you can customise the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1 pixel per million 1ppm may be bri...

Page 34: ...anual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP IN IBM 720 x 400 31 469 70 087 28 322 O O MAC 640 x 480 35 000 66 667 30 240 O O MAC 8...

Page 35: ...3 164 835 639 930 O Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle...

Page 36: ...gramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 37: ...ion and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics card The response rate during the game...

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