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Before installation & calling service

ENGLISH

If you have further questions or your refrigerator has damaged accessory parts, contact us at 1-800-SAMSUNG (726-7864).

1. Leveling & Door Alignment

• 

 For details, refer to “Leveling the Refrig-

erator” in the User Manual.

•  Insert a flat-blade screwdriver into a slot on 

the control lever, turn it clockwise or counter-
clockwise to level the refrigerator.

Control Lever

Flat-blade screw driver(-)

When the refrigerator is empty, adjust 

the Leveling Leg Control by turning it 

clockwise or counterclockwise with a 

flat head screwdriver until the Leveling 

Legs contact to the floor. 

This will allow better balance of the 

Refrigerator when it is empty.

CAUTION

Door Alignment

Type A

•  Open the freezer drawer to gain access to 

the adjustable hinge pin. Next, adjust the 
refrigerator door using the provided 0.16 
inch allen wrench. 

•  Insert the provided snap rings.  

(on some models)

RAISE

Keep the snap rings out of reach of  

children.

CAUTION

Type B 

(RF32FMQ**, RF34**)

•  Adjust the door height difference by inserting a 

Snap Ring 

(1) 

as shown between the door and 

the hinge. 

(1)

Insert one snap ring only of the 

correct thickness.

Keep the snap rings out of reach of  

children.

CAUTION

2. Automatic Ice Maker does not work

•  Allow your refrigerator to operate 

and cool down for 24 hours  
(1 full day) before dispensing 
large quantities of ice.

12

3

6

9

•  To fill the ice bucket to maximum capacity, 

dispense a few cubes 8 and 16 hours after 
installation.

•   If 

ICE OFF 

or 

Ice Maker Off

 is lit, the ice 

maker will not make ice.

•  To activate the ice maker, press 

ICE OFF

 or 

the 

Ice Maker Off

 button on the control panel 

so it is no longer lit.

3. Slow Ice Production

•  Check if the ice bucket is 

completely inserted.

•  Freezer temp may not be low 

enough.  
Set it to -2 °F (-19 °C) or lower.

4. Small ice cubes, ice cubes with 

bubbles, or slow water dispensing

•  If the water filter is clogged, the ice maker may 

produce small ice cubes or ice cubes with 
bubbles.

•  Replace the water filter cartridge with a new one.

5. Water filter replacement

After installation or when replacing the water 
filter, dispense at least 1 gallon (2~3 minutes) of 
water to remove trapped air from the water line. 
Otherwise, water may drip from the dispenser 
after you dispense water. 

6. Water is not cool enough

•  The first glass of water may not be cold enough 

because the stored water in the water tank has 
not cooled completely.  
Dispense several glasses of water until the 
water is cool enough.

7. Water dispenser dripping

•  If the water line is not inserted into the coupler 

properly, air could penetrate into the water line 
causing water to drip from the water dispenser. 

•  

CAUTION

 : Insert the water line into the 

coupler completely and slide in the clip at the 
end of the coupler.

Red Clip 

(1/4")

Dispenser 
Door Tube

Cabinet 
Tube

1.  The Water Line must be fully inserted to the 

center of the transparent coupler (Type A) 
or the Guide Lines (Type B) to prevent water 
leakage from the dispenser.

2.  Insert the Clip A from the install pack and 

confirm that it holds the line firmly.

Center of Transparent coupler

The Guide Lines

Dispenser

clip A (1/4”) (6.35 mm)

clip A (1/4”) (6.35 mm)

Type A

Type B

8.  Fridge or freezer Compartments are 

warm

•  Allow your refrigerator to operate and cool 

down for 24 hours (1 full day) to reach the 
temperature you set.

•  Also, when you put room temperature or warmer 

food into your refrigerator, it may need an 
additional 24 hours to reach the set temperature.

9. Moisture forms on outside/inside of 

refrigerator

•  Wipe off the condensation with a dry towel. 

(This may occur during hot and humid weather.) 

•  If the condensation appears on the doors, turn 

off the Energy Saving function.

•  If you open the doors frequently or for too long, 

it may cause moisture to form inside the fridge. 

10. Noise Clicks, Pops, Cracks, Snaps

•  You may hear these noises occasionally from 

inside the refrigerator. This is normal. These 
sounds occur when various items contract or 
expand while temperatures inside the fridge are 
changing, especially during defrosting. You may 
also hear these noises when electronic devices, 
including the ice maker, are operating. 

11. Display

•  Filter indicator : The filter Indicator turns red after 

you use about 300 gallons of water (about 6 
months of usage). Reset the indicator (it will be 
Blue or off) after replacing the filter by holding the 
filter reset button for 3 seconds. 

•  Ice off : Press the 

“Ice Off” 

or

 “Ice Maker Off”

 

button to turn the ice making function off.

•  Cooling Off (Show Room) mode : If the Display 

shows the 

“0F 0F”

 (or 

OFF

) code, it means 

that the Cooling Off function is activated and the 
refrigerator is not cooling.  
To cancel the Cooling Off mode, press the multiple 
buttons on the display specified in the user’s manual.

12. Food stored in refrigerator is frozen

•  If food with too much moisture is stored near 

the cooling vents, it may get frozen. Be sure to 
keep moist food away from the cooling vents. 

13. Moving the Refrigerator

•  When moving the refrigerator, pull or push it 

straight forward or backward. 
Do not wiggle it from side to side. 

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14. 5. 26.   �� 10:58

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