Samsung RF23R6201SR User Manual Download

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Refrigerator

User manual

Free Standing Appliance

Untitled-3 1

2021-06-07 3:24:51

Summary of Contents for RF23R6201SR

Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 3 1 2021 06 07 3 24 51 ...

Page 2: ...nings 9 Usage cautions 12 Cleaning cautions 13 Critical disposal warnings 14 Installation 15 Refrigerator at a glance 15 Step by step installation 18 Operations 36 Main panel 36 SmartThings 45 SMART GRID Function Demand Response 48 Dispenser panel 52 Special features 53 Maintenance 59 Handling and care 59 Cleaning 68 Replacement 69 Troubleshooting 71 General 71 Do you hear abnormal sounds from the...

Page 3: ...f your refrigerator needs service 82 Limited Warranty for Original Purchaser 82 Obligation to the Original Owner 83 Exclusions of the Warranty 83 Regulatory Notice 84 FCC Notice 84 IC Notice 85 Open Source Announcement 86 Untitled 3 3 2021 06 07 3 24 51 ...

Page 4: ... of your refrigerator may differ slightly from the refrigerator described in this manual If you have any question contact us at 1 800 SAMSUNG or find help and information online at www samsung com Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the pipe avoid any naked flames and move anything flammable away from the product and ventilate the ...

Page 5: ... State of California Proposition 65 Warning WARNING Cancer and Reproductive Harm www P65Warnings ca gov Important safety precautions Warning Risk of fire flammable materials WARNING R 600a is used as a refrigerant This product contains flammable gas Refrigerant R 600a contact your local authority in regard to safe disposal of this product In order to avoid the creation of a flammable gas air mixtu...

Page 6: ...socket outlets or portable power supplies at the rear of the appliance WARNING Fill with potable water only Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Do not use electrica...

Page 7: ...ted on the refrigerator s rating plate This provides the best performance and also prevents overloading of house wiring circuits which could overheat the wires and cause a fire hazard If the wall socket is loose do not insert the power plug There is a risk of electric shock or fire Do not use a power cord that has cracks or abrasion damage along its length or at either end Do not bend the power co...

Page 8: ... This may result in an electric shock fire problems with the product or injury You need to remove all the protective plastic film before you initially plug the product in Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips There is risk of death by suffocation if a child swallows a snap ring or water tube clip Keep the ...

Page 9: ...al objects such as chopsticks etc into the bottom or the back of the refrigerator This may result in an electric shock or injury Any sharp edges may cause a personal injury Do not touch the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not put a container filled with water on the refrigerator If spilled there is a risk of fire or electric ...

Page 10: ...ith the product Never put fingers or any objects into the water dispenser outlet ice chute or ice maker bucket It may cause a personal injury or material damage Do not use or place any substances sensitive to temperature such as flammable sprays flammable objects dry ice medicine or chemicals near or inside the refrigerator Do not use a hair dryer to dry the inside of the refrigerator Do not place...

Page 11: ...not use any fuse such as cooper steel wire etc other than a standard fuse If your refrigerator needs to be repaired or reinstalled contact your nearest Samsung service center Failing to do so may result in an electric shock fire problems with the product or injury If the interior or exterior LED lamp has gone out contact your nearest Samsung service center If the refrigerator emits a burning smell...

Page 12: ...gerator can be over cooled If a cooling period lasts too long the water filter may break and cause water leakage If the refrigerator is disconnected from the power supply you should wait for at least five minutes before plugging it back in If large amounts of water enter the refrigerator pull out the power plug and contact a Samsung service center Do not strike or apply excessive force to any glas...

Page 13: ...raying water directly onto it Do not use benzene thinner or Clorox bleach to clean the refrigerator They may damage the surface of the appliance and may cause a fire Never put fingers or any objects into the dispenser outlet This can cause a personal injury or material damage Before cleaning or performing maintenance unplug the appliance from the wall socket Failing to do so may result in an elect...

Page 14: ...posing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play with the appliance If trapped inside the child could be injured or suffocate to death Cyclopentane is used in the insulation The gases in the insulation material require a special disposal procedure Please...

Page 15: ...rformed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power plug before servicing or replacing parts Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual depending on the model and the country Type A 01 02...

Page 16: ...5 04 06 10 08 09 07 11 01 Auto Ice Maker 02 Foldable shelf 03 Autofill Pitcher 04 Main panel 05 Cool Select Zone 06 Freezer 07 Door bins 08 Slide in shelf 09 Water filter 10 Ice Maker 11 Ice bucket applicable models only Untitled 3 16 2021 06 07 3 24 52 ...

Page 17: ... you close a door forcefully the other door may open When a door is opened the interlock switch automatically disables the auger motor of the ice maker for safety reasons If the internal or external LED lamp is out of order contact a local Samsung service center If the door is left open for too long the top internal LED will blink This is normal Door bins applicable models only Your refrigerator s...

Page 18: ...th an ice maker provide extra space at the rear of the refrigerator for the water line connection When you install the refrigerator next to a fixed wall you must provide a minimum clearance of 3 3 4 95 mm from the wall to allow the door to swing open NOTE To facilitate moving your refrigerator to its final location be sure to measure the width and height of doorways thresholds ceilings stairways a...

Page 19: ...l Height D 70 1777 mm Depth E 36 913 mm 01 02 02 04 03 05 06 09 10 07 08 Model RF28 01 2 50 mm 02 125 03 62 1 8 1578 mm 04 13 2 8 335 mm 05 35 6 8 908 mm 06 28 7 8 735 mm 07 4 6 8 122 mm 08 2 3 8 61 mm 09 47 6 8 1213 mm 10 52 1 2 1333 mm NOTE The measurements in the table above may differ slightly from the actual measurements depending on the measuring and rounding method Untitled 3 19 2021 06 07 ...

Page 20: ...The surface you install the refrigerator on must support a fully loaded refrigerator To protect the floor put a large piece of cardboard along the path to the refrigerator s final installation location Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to move the refrigerator place thick paper or cloth such as old carpets along the path...

Page 21: ...o remove and then re install the refrigerator s doors If you do not need to remove the doors go to page 27 to continue the installation procedure WARNING Unplug the power cord of the refrigerator before removing the doors Tools required not provided Phillips screwdriver Flat head screwdriver Socket wrench 3 8 10 mm Pliers Allen wrench 1 4 5 mm Untitled 3 21 2021 06 07 3 24 53 ...

Page 22: ...nnect the wires and the water tube from the left side door Do the following sequentially Decouple the connector While holding down one end of the water line coupler disconnect the water tube CAUTION Keep the water tube clips out of children s reach 3 Gently draw up the clamp To prevent finger injuries do not apply a sudden force to the clamp Untitled 3 22 2021 06 07 3 24 54 ...

Page 23: ...ge Be careful not to damage the connector wires when you remove the hinge NOTE Be careful not to drop the hinge on the floor 6 Gently pull up the door vertically to remove Do not apply excessive force to the door The door may fall causing physical injury 7 Lay the door down on a flat surface CAUTION Please put the door down slowly to prevent scratches Untitled 3 23 2021 06 07 3 24 54 ...

Page 24: ...ical injury Make sure the refrigerator is off before disconnecting the connectors 2 Gently draw up the clamp To prevent finger injuries do not apply a sudden force to the clamp 3 Pull the clamp to remove it NOTE Be careful not to drop the clamp on the floor 4 Open the door 90 degrees While holding the door pull up and remove the top hinge Be careful not to damage the connector wires when you remov...

Page 25: ...ve moved the refrigerator to its final location reattach the doors by following the removal instructions in reverse order A 01 02 03 B 01 Dispenser 02 Center of transparent coupler 03 Guidelines CAUTION To prevent water leaks from the dispenser the water line must be fully connected Make sure both tubes of the water line are inserted fully to the center of transparent coupler A or the guidelines B...

Page 26: ...d pull to remove 2 Then pull up to remove the lower basket from the rail assembly 3 Press down the hooks to unlock the rail assembly 4 While holding the upper area of the freezer drawer front slide the drawer out all the way to remove the freezer drawer from the rail assembly Untitled 3 26 2021 06 07 3 24 55 ...

Page 27: ...at solid floor Not leveling the refrigerator can cause damage to the refrigerator or physical injury Leveling must be performed with the refrigerator empty Make sure no food items are inside the refrigerator For safety reasons adjust the front a little higher than the rear Level the refrigerator using the special screws levelers on the front legs Use a flat head screwdriver to turn the levelers To...

Page 28: ...ifference between the doors and then lift up and hold the door with the lower height 9 2 Insert a suitable sized snap ring A between the door grommet B and the hinge as shown CAUTION Insert only one snap ring If you insert two or more snap rings the rings may slip out or make a rubbing noise Keep the snap rings out of children s reach and keep them for future use Do not raise the door too much The...

Page 29: ...illips screwdriver attach the handle screws to the refrigerator two for each handle respectively as shown in the illustration to the left 2 Attach the handle to the handle screws on the door 1 2 3 2 For type B handle Insert the hook on the middle of the handle to its designated hole on the door and then place the upper and lower part of the handles to the handle screws NOTE The design of the right...

Page 30: ...tighten 5 Repeat Steps 2 through 4 with the second refrigerator door handle 6 To attach the freezer handle to the refrigerator first place the left side of the freezer handle onto the left handle screw and then push it to the left 7 Then place the right side of the freezer handle onto the right handle screw Untitled 3 30 2021 06 07 3 24 57 ...

Page 31: ...English 31 Installation 8 Insert the supplied wrench into the handle hole and then turn it clockwise to tighten Untitled 3 31 2021 06 07 3 24 57 ...

Page 32: ... installed in an area with low water pressure below 30 psi 206 kPa you can install a booster pump to compensate for the low pressure After you have connected the water line make sure the water storage tank inside the refrigerator is properly filled To do this press the water dispenser lever until water runs from the water outlet NOTE Water line installation kits are available at extra cost from yo...

Page 33: ...ompression nut 1 pc A 01 02 03 08 04 05 06 07 B C A Refrigerator B Household water supply line C Water Line must be kept straight 01 Compression Nut 1 4 Assembled 02 Ferrule Not supplied 03 Copper tubing Not supplied 04 Plastic Tubing Assembled 05 Compression Fitting Assembled 06 Molded end Bulb 07 Compression nut B 1 4 Not supplied 08 Plastic Tubing A Not supplied NOTE If you have to relocate the...

Page 34: ...compression nut B 3 Turn the water on and check for any leakage If you find water drops or leakage in the connection areas turn off the main water supply Check the connections and if necessary tighten 4 Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator Flush approximately 6 minutes To flush press a large glass or cup against the water dispenser lev...

Page 35: ...d the motor should be running smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 9 Final check When installation is complete confirm that The refrigerator is plugged into an electrical outlet and grounded properly The refrigerator is installed on a flat level surface with a reasonable clearance from walls and cabinets The refrigerator is l...

Page 36: ... 05 07 06 01 02 03 08 08 04 05 07 06 01 Fridge Autofill Pitcher 02 Cool Select Zone F C 03 Freezer Peak Demand Off 04 Ice Maker Filter Reset 05 Water Ice Dispenser Lock 06 Network connection 07 Door Alarm Control Lock 08 Sabbath Mode applicable models only Operations Untitled 3 36 2021 06 07 3 24 58 ...

Page 37: ... blinks until the refrigerator returns to the specified temperature settings If a communication error occurs between the temperature display and the main controller this blinking continues for an extended time Contact a local Samsung service center for technical assistance The display of the main panel turns on only if the door is opened and turns off if the door is closed If you set Control Lock ...

Page 38: ...r Cool simply press Fridge again while the Power Cool function is on Power Cool speeds up the cooling process at maximum power to lower the fridge temperature The Power Cool process continues to run for several hours and then turns off and the fridge returns to the previous temperature setting Use Power Cool to rapidly cool food that spoils quickly or to rapidly cool the refrigerator after the doo...

Page 39: ... Fridge within one minute or the Control Lock function will automatically reactivate You cannot turn the Autofill Pitcher function on if Control Lock is active For more information on Control Lock see page 43 To turn the function off press and hold Fridge again for 3 seconds NOTE By default Autofill Pitcher is disabled Enable this function after you have installed the water line If you open the do...

Page 40: ...d fresh for a longer time The temperature of the Cool Select Zone will be kept around 37 F 3 C Pineapples lemons biscuits potatoes Beverage Select Beverage to keep drinks cold and refreshing The temperature of the Cool Select Zone will be kept around 34 F 1 C Bottled water juice soft drinks beer CAUTION Do not use the Cool Select Zone to store most kinds of fruit or leafy vegetables These food ite...

Page 41: ...n Power Freeze speeds up the freezing process at maximum power to lower the freezer temperature The Power Freeze process continues to run for several hours and then turns off and the freezer returns to the previous temperature setting To freeze large amounts of food activate Power Freeze for at least 20 hours before putting the food in the freezer NOTE Using Power Freeze increases power consumptio...

Page 42: ...part ice maker is turned off the corresponding indicator turns off When the freezer part ice maker operates the corresponding indicator turns on When the freezer part ice maker is turned off the corresponding indicator turns off Filter Reset After about 6 months and typically about 300 gallons 1200 L of water the Filter indicator blinks red for several seconds when you open the door reminding you ...

Page 43: ... Water Ice for 3 seconds when both control lock and dispenser lock are active you will deactivate both control lock and dispenser lock 06 Network connection You can control and monitor your refrigerator on the SmartThings app For more information see the SmartThings section 07 Door Alarm Control Lock 3 sec Door Alarm If the door is left open for more than 2 minutes an alarm will sound and the alar...

Page 44: ... mode the buttons the display and the internal lights do not function The refrigerator and freezer however continue to cool To deactivate Sabbath Mode press and hold Door Alarm and Water Ice simultaneously again for 5 seconds NOTE If the refrigerator powers off and restarts for example if there is a power failure the Sabbath mode remains active To end Sabbath Mode you must deactivate it as describ...

Page 45: ...fected by the surrounding wireless communication environment If your Internet service provider has registered the MAC address of your PC or modem for identification your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance The firewall settings of your network system may prevent your Samsung Smart Refrigerato...

Page 46: ...f available devices tap Supported Devices select the device type Refrigerator and then select the specific device model Follow the instructions in the app to set up your device Once setup is complete your refrigerator will appear as a card on your Devices screen Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go Tap the refrigerator icon on the ...

Page 47: ...urrent settings Power Freeze You can turn Power Freeze on or off and check the current settings Fridge temperature You can set the desired temperature of the fridge Freezer temperature You can set the desired temperature of the freezer Cool Select Zone settings You can set the desired Cool Select Zone mode Sabbath Mode You can activate and deactivate the Sabbath mode Alarms Abnormally high tempera...

Page 48: ...any work as long as product performance is maintained If the refrigerator receives the SMART GRID Demand Response signal DAL or TALR the refrigerator will operate in Delay Appliance Load Display L3 or Temporary Appliance Load Reduction Display L4 mode Delay Appliance Load L3 The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period This f...

Page 49: ...any you can activate Peak Demand Off Override mode When you activate Peak Demand Off Override mode the refrigerator ignores the SMART GRID Demand Response signal and is not controlled by the utility company Activating and deactivating Peak Demand Off Override mode 1 Press and hold Freezer for 3 seconds 2 A buzzer sounds and Or and on is displayed in the freezer and fridge temperature displays for ...

Page 50: ...onsumption report may differ from the power consumption specifications of the product depending on the operating environment and the stored food 3 Delay Defrost Capability The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specified by the user You can configure the time and this function will save energy during the specified period in a 24 hour cycle If...

Page 51: ... User Settings Messages ICE Maker Status GET icemaker status vs 0 Door Open Alarm GET doors vs 0 DR Status GET drlc vs 0 Delay Defrost Capability Set Schedule of the Defrost Delay POST defrost reservation vs 0 op add Get Schedule of the Defrost Delay GET defrost reservation vs 0 Delete Schedule of the Defrost Delay POST defrost reservation vs 0 op remove Defrost Delay On OFF POST defrost delay vs ...

Page 52: ... again for more than 3 seconds the dispenser lock will be deactivated When dispenser lock is on the indicator blinks if any button on the dispenser panel is pressed or the dispenser lever is pressed NOTE The Lock on the dispenser panel does not affect the controls on the main panel To lock the main panel use the Control Lock function on the main panel 02 Cubed Ice Cubed Ice Press Cubed Ice to disp...

Page 53: ... or fruit to your taste into the infuser NOTE If you want to keep the infused water in its initial concentration turn the Autofill Pitcher function off 3 Enable the Autofill Pitcher function on the main panel Open the left door of the fridge door and then mount the water pitcher onto the holder Push it straight in as shown in the illustration on the left 4 Close the door The water pitcher will sta...

Page 54: ...oil over time You must clean the water pitcher after you have consumed the infused water Also clean the water pitcher if you haven t used it for a long time To prevent the water pitcher from tipping over or leaking make sure the water pitcher fits in the water pitcher holder To prevent the water pitcher from spilling over or leaking make sure the sealed mouth is properly inserted Untitled 3 54 202...

Page 55: ...connected Remove and reinsert the water pitcher and then try again NOTE Wipe around the infuser holder if the infuser overflows or leaks Water drops off if the rubber cap is opened The Autofill Pitcher indicator blinks if there is a leak In case of a leak open the rubber cap so that the leaked water drains The indicator will then turn off However if the indicator continues to blink there might be ...

Page 56: ... the dispenser to prevent the dispensed water from spilling out If you do not use the water dispenser for 2 3 days the dispensed water may have an abnormal smell or taste This is not a system failure Discard the first 1 2 glasses of water Ice maker The refrigerator has a built in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice Ice making Af...

Page 57: ...es Do not put fingers or any objects into the dispenser outlet or the ice maker This can cause physical injury or property damage When reinserting the ice maker tray make sure that the tray is properly centered at the entrance Otherwise the tray can get stuck If You Turn the Ice Maker Off If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off make sure to remove all ice ...

Page 58: ...Zone can be used for large party trays deli items pizza beverages or miscellaneous items CAUTION Do not use the Cool Select Zone to store most kinds of fruit or leafy vegetables These food items may suffer cold temperature damage Do not store glass bottles in the Cool Select Zone in Beverage mode They may break and cause physical injury Untitled 3 58 2021 06 07 3 25 02 ...

Page 59: ...e bucket does not fit in turn the helix screw 90 degrees and then try again A If the ice bucket is not firmly inserted turn the Helix A 90 degrees and then try again CAUTION Do not apply excessive force to the bucket cover The cover may break Do not forcefully close the door Water may spill over the ice maker To prevent injury make sure to clean up any ice or water that has fallen on the floor To ...

Page 60: ...pplicable models only 1 Grasp a handle groove of the sealed mouth and then pull up to remove 2 Grasp both sides of the sealed mouth and then lift to remove 3 While slightly twisting the infuser pull it out of the sealed mouth 4 Clean the infuser with neutral agents and running water Rinse and dry well 5 Reassemble the Autofill pitcher in the reverse order of disassembly CAUTION The water pitcher a...

Page 61: ...rear wall of the fridge room can be dented To reinsert hold the shelf at an angle so the front is higher than the back and then insert the top hook into the top shelf notch Then lower the shelf and insert the bottom shelf hook into the bottom shelf notch CAUTION The tempered glass shelves are heavy Use caution when removing them The shelf must be inserted correctly Do not insert upside down Glass ...

Page 62: ...ull the front half of the shelf in order to use it as a whole shelf again Foldable shelf The foldable shelf gives you more room in the fridge for tall items To fold push the front area of the shelf upward CAUTION Do not lift up quickly or twist the foldable shelf to take out food under it It may fall off Untitled 3 62 2021 06 07 3 25 04 ...

Page 63: ...k of the bin is against the door Hold the rear of the door bin with both hands and then press down so that it fits snugly CAUTION Do not remove a bin that is filled with food Empty the bin beforehand Use caution when opening the door if the bottom bin contains larger bottles which may fall over Do not allow children to play with the bins Sharp corners of the bin may cause injury Untitled 3 63 2021...

Page 64: ...ool Select Zone To remove fully open the Cool Select Zone Then slightly lift the front side and pull straight out To reinsert push the rails to the back of the refrigerator Then place the Cool Select Zone drawer onto the rails and slide it back until it is in place To remove the divider lift the front side of the divider to unhook it from the wall and then pull the divider out To reinsert the divi...

Page 65: ... 2 Lift the lower ice bucket to remove Upper basket To remove fully slide open the freezer drawer Lift up the front of the upper basket and pull to remove To reinsert align the front wheels of the upper basket with the end of the lower basket Slide the upper basket to the front Untitled 3 65 2021 06 07 3 25 05 ...

Page 66: ...ry property damage or suffocation keep children away from freezer baskets that have been removed Do not remove the divider Put the wheels of the upper basket on the end of the rails of the lower basket Then slide the upper basket all the way to the front Otherwise the drawer will not open or close properly which will cause frost to build up Freezer basket divider Type A applicable models only Loos...

Page 67: ...e B applicable models only 1 Remove the lower basket 2 Use a Phillips screwdriver to unscrew the two screws affixing the rear fixer at the rear side of the basket 3 Pull the rear fixer and the divider upward to remove Untitled 3 67 2021 06 07 3 25 05 ...

Page 68: ...terior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Ice Water dispenser CAUTION When crushed ice is selected some residual ice chips may collect in the ice chute To prevent this remove the residual ice from the chute using a soft clean cloth Rubber seals If the rubber seals of a door become dirty the door may not close properly and reducing refrigera...

Page 69: ... 1 4 turn The filter cartridge unlocks 3 Pull out to remove the cartridge If the water filter is severely contaminated the cartridge may not be easy to remove If that is the case use force to remove the cartridge To prevent water leaks from the filter opening pull the cartridge straight out while removing it 4 Insert a new filter cartridge Use only Samsung provided or approved filters 5 Turn the c...

Page 70: ...6 kPa If the water pressure is below these specifications Check if the sediment filter in the reverse osmosis system is blocked Replace the filter if necessary Refill the water tank in the reverse osmosis system with water If your refrigerator has a water filter it may further reduce the water pressure when used in conjunction with a reverse osmosis system Remove the water filter For more informat...

Page 71: ... Temperature control is not set correctly Set the temperature lower Refrigerator is located near a heat source or direct sunlight Keep the refrigerator away from direct sunlight or a heat source Not enough clearance between refrigerator and nearby walls or cabinets Make sure there is a gap of at least 2 5 inches 5 cm between the refrigerator back and sides and any nearby walls or cabinets Energy S...

Page 72: ...gerator has odors Spoiled food Clean the refrigerator and remove any spoiled food Food with strong odors Make sure strong smelling food is wrapped airtight Frost Symptom Possible causes Solution Frost around the vents Food is blocking the vents Make sure no food blocks the refrigerator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean the door g...

Page 73: ...l Water pressure is too low Make sure the water pressure is between 30 to 120 psi 206 to 827 kPa Ice maker makes a buzzing sound The ice maker function is activated but the water supply to the refrigerator has not been connected Press Ice Maker Ice maker does not make ice Ice maker has just been installed You must wait for 12 hours for the refrigerator to make ice Freezer temperature is too high S...

Page 74: ...eck if the water line is installed correctly Check if the water line stop cock is closed Water does not dispense Water line is not connected properly or water supply is not on Check if the water line is installed correctly Check if the water line stop cock is closed Dispenser panel Lock is activated Deactivate dispenser panel Lock A third party water filter was installed Use only Samsung provided ...

Page 75: ...ll be charged for any service visits related to normal operating sounds in which no defects were found These sounds are normal When starting or ending an operation the refrigerator may make sounds similar to a car engine ignition As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set ...

Page 76: ...g As the refrigerator temperature increases or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker you may hear a buzzing sound Due to pressure equalizing when you open and close the refrigerator door you may hear a whoo...

Page 77: ... you have not connected your refrigerator to the SmartThings App after the app was installed you must make the connection using the device registration function of the app Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An error message appears when I try to register my refrige...

Page 78: ...gy Management System supporting SEP Smart Energy profile App Download the SmartThings app from the Google Play Store Apple App Store or Samsung Galaxy Apps Install and run the SmartThings app on your smartphone Why isn t the Energy Management function working normally Make sure that your home router is operating normally with proper Internet service and connection Make sure that the refrigerator i...

Page 79: ...e presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center to receive warranty service SAMSUNG will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area If in home service is not available SAMSUNG may elect at its option t...

Page 80: ...ltage fluctuations and surges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use your product and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses The cost of repair or replacement under these excluded...

Page 81: ...AS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state SAMSUNG does not warrant uninterrupted or error free operation of the product No warranty or gu...

Page 82: ... Inverter Compressor 10 years Part only SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material SECA will repair or replace the product at its option In home service is not available in all areas Contact us to find out if in home service is currently available in your area by usin...

Page 83: ...d and or other Acts of God misuse incorrect line voltage improper installation improper or unauthorized repairs commercial use or damage that occurs during shipping Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty This warranty will automatically be voided for any unit found with a missing or altered serial number This warranty is vali...

Page 84: ... not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter...

Page 85: ...ique de la classe B est conforme á la norme NMB 003 du Canada For products available in the US and Canadian markets only channels 1 11 are available You cannot select other channels IC RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated so there is at least 8 inches ...

Page 86: ... software included in this product contains open source software The following URL http opensource samsung com opensource SMART_TP2_0 seq 0 leads to open source license information as related to this product Untitled 3 86 2021 06 07 3 25 07 ...

Page 87: ...Memo Untitled 3 87 2021 06 07 3 25 07 ...

Page 88: ...any questions or comments relating to Samsung products please contact the SAMSUNG Customer Care Center Country Contact Center Web Site U S A 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French DA68 03872A 04 Untitled 3 88 2021 06 07 3 25 08 ...

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