Samsung Q7FAM Series E-Manual Download

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E-MANUAL

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Summary of Contents for Q7FAM Series

Page 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register Model______________ Serial No ______________ ...

Page 2: ...or models with COMPONENT IN AV IN Audio Input and Output Connections 21 Connecting with an HDMI ARC cable 21 Connecting with a digital audio optical cable 21 Connecting through a wireless network 22 Connecting Bluetooth Devices Connecting a Computer 22 Connecting through the HDMI port Screen Sharing HDMI Connecting a Mobile Device 23 Viewing the screen of a mobile device on your TV Screen Sharing ...

Page 3: ...t Playing pictures video music 51 Playing media content Using Voice Interaction 52 Running Voice Interaction 53 Read Before Using Voice Interaction TVViewing Viewing Digital Broadcast Information at a Glance 55 Using the guide Recording Programmes 57 Recording programmes 58 Managing the schedule recording list 58 Viewing recorded programmes Setting Up a Schedule Viewing 59 Setting up a schedule vi...

Page 4: ...Sound Support Functions 78 Selecting speakers 78 Listening to the TV through Bluetooth devices 79 Listening to the TV through a Multiroom speaker System and Support Setting the Time and Using the Timer 80 Setting the current time 81 Using the timers Using the Screen Burn Protection and Energy Saving Functions 82 Preventing screen burn 82 Reducing the energy consumption of the TV Updating the TV s ...

Page 5: ...ted broadcasting audio options Read Before Using Apps Read Before Using the Internet Read Before Playing Photo Video or Music Files 111 Limitations on use of photo video and music files 112 Supported external subtitles 112 Supported internal subtitles 113 Supported image formats and resolutions 113 Supported music formats and codecs 114 Supported video codecs Read After Installing the TV 116 Pictu...

Page 6: ...ing Using the Channel List 139 Creating a Personal Favourites List Recording 141 Using the instant and schedule recording options from the guide screen 142 Using the Instant and Schedule Recording options from programme info window 142 Recording a programme you are currently watching directly from live TV 142 Changing the recording time 143 Viewing recorded programmes 143 Deleting a recorded progr...

Page 7: ...time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differ by model For more information refer to About the Samsung Smart Remote Availab...

Page 8: ...uide Universal Remote Source The image on your TV may differ from the image above depending on your model and geographical area When you press the button on your remote control you can use the following functions and features 1 Settings When the focus is moved to the icon a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the ...

Page 9: ...e of content including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service Art You can use the Art mode function to edit image content such as artworks or pictures when you are not watching TV orwhen the TV is turned off and then display the content in full sc...

Page 10: ...the model or geographical region Running Voice Interaction Press and hold the button on your Samsung Smart Remote say a command and then release the button The TV recognises the voice command When you press the button once the Help Guide is displayed Use the Voice Interaction function as instructed in the Guide During voice analysis the system cannot receive voice commands SMART HUB HDMI USB ...

Page 11: ... does not operate for all apps You can set the timerwith the command Sleep reservation in 30 minutes To change the source say HDMI TV or USB To change the picture mode say Movie Picture Mode or Set Picture Mode to Standard To search say Search or Search in YouTube To view Help say Help What can I say or User guide The supported language may differ by geographical region When you press the button o...

Page 12: ...de complete results You may be required to pay for some apps Consequently you may encounter a service application or contract To change the current channel by saying channel names as voice commands you must finish Set Up Your Service Provider Settings General Start Setup To use the voice text input function and Smart search function you must consent to provisions allowing third parties to collect ...

Page 13: ...ing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update If the TV is connected to the Inte...

Page 14: ...Management function by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmware updates How does Remote Support Work You can easily have a Samsung Tech service your ...

Page 15: ...tart this function by pressing and holding the button for 5 or more seconds Requesting service Settings Support Request Support You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Centre will contact you to set u...

Page 16: ...t external devices that can be connected to the TV Source Connection Guide It guides you the way to connect various external devices such as the cable box game console and PC through pictures If you select the connection method to an external device the information details appear Connection Guide Cable Box Disc Player HDMI Game Console PC Audio device Mobile Device External Storage Accessory The i...

Page 17: ...cting an Antenna Aerial You can connect an antenna cable to your TV An antenna connection is not necessary if you connect a cable or satellite box Availability depends on the specific model and geographical area ...

Page 18: ...ngs Try Now Connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet Use a CAT 7 STP type cable for the connection Shielded Twist Pair The TV will not be able to connect to the Internet if your network speed is below10 Mbps ...

Page 19: ...en Wireless Connection Select yourwireless network Refresh The image on your TV may differ from the image above depending on your model and geographical area If no wireless router is found select Add Network at the bottom of the list and enter the network name SSID If yourwireless router has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your ro...

Page 20: ...ory default This function is not available on certain models in specific geographical areas Turning on the TVwith a Mobile Device Settings General Network Power On with Mobile By using a mobile device on the same network you can turn on the TV Changing the name of the TV on a network Settings General System Manager Device Name You can change the name of the TV on the network Select User Input at t...

Page 21: ...o interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable Channel Bound Apps is not available when you set up mobile network If you have any problems using online services please contact your Internet service provider The mobile service providers and their devices that support ...

Page 22: ...er No network cable found Make sure that the LAN cable is plugged in on both ends If it is plugged in make sure that the router is turned on If the router is on try turning it off and then on IP auto setting failed 1 Configure the settings in IP Settings 2 Make sure that the DHCP server is enabled on the router and then reset the router Unable to connect to the network 1 Check all IP Settings 2 Af...

Page 23: ...bleshoot the wireless Internet connection issue If the problem persists contact your Internet Service Provider Wireless network connection failed If a selected wireless router is not found go to Open Network Settings and then select the correct router Unable to connect to a wireless router 1 Check if the router is turned on If it is turn it off and then on 2 Enter the correct password if required ...

Page 24: ...the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in IP Settings Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Connecting Video Devices Make the correct video connections between your TV and your external devices Connecting with an HDMI cable HDMI IN ...

Page 25: ...ponent connection Review the illustration below and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors Make sure to connect the same colour connectors together blue to blue yellow to yellow etc COMPONENT IN AV IN COMPONENT IN AV IN To use component equipment connect both the component adapter blue and the AV adapter...

Page 26: ...view the illustration below and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable When connecting the cables be sure to match the colours of the cables to the colours of the ports COMPONENT IN AV IN COMPONENT IN AV IN Connect AV composite equipment to AV In only Do not connect to Component In ...

Page 27: ...kers Connecting with an HDMI ARC cable HDMI IN ARC Connecting with a digital audio optical cable DIGITAL AUDIO OUT OPTICAL Connecting through a wireless network You can connect the TV to a Samsung wireless audio device through yourwireless network The two devices must be connected to the same network For more information about the connection and its use refer to the user manual of the audio device...

Page 28: ...rtain models in specific geographical areas Connecting a Computer Use the TV as a computer monitor or connect the TV to a computervia your network and access the computer s content Connecting through the HDMI port Screen Sharing HDMI HDMI IN HDMI DVI HDMI IN When your PC is connected select PC for the Device Icon For more information about the port settings refer to Editing the name and icon of an...

Page 29: ...support mirroring download and install the Smart View Screen Mirroring app Viewing the screen of a mobile device on your TV Screen Sharing When you run the Smart View app on a mobile device you can view the screen of the mobile device on the TV 1 Run the Smart View app on your mobile device The device searches for TVs that can be connected 2 Select the desired TV from the searched result The TV an...

Page 30: ...ices connected to the TV You can switch between TV programmes and the content of external devices Changing the input signal Source When you select a connected external device on the Source screen the output of the selected device is displayed on the TV s screen On the standard remote control press the SOURCE button To control a device Blu ray player game console etc that supports universal remote ...

Page 31: ...raphical area 1 Move the focus to a connected external device 2 Press the Up directional button The following 2 functions become available Note that available functions may differwith the port type 1 Edit You can change the port name of an external device for easy identification 2 Information You can view the detailed information about the external devices connected to the TV 3 Add to Home You can...

Page 32: ...of connectors and their names and locations may differwith the model Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may differwith the manufacturer Connection notes for HDMI The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Use an HDMI cabl...

Page 33: ...ional button up directional button down directional button RETURN If the function is deactivated and TV is turn off the function is automatically activated again when the TV is next switched on Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver Connecting a device using an optical cable does not automatically change the audio output to the devices s...

Page 34: ...s for mobile devices To use the Smart View function the mobile device must support a sharing function such as AllShare Cast or Smart View To check whetheryour mobile device supports the sharing function please visit the mobile device manufacturer s website To use Wi Fi Direct the mobile device must support the Wi Fi Direct function Please check if your mobile device supports Wi Fi Direct The mobil...

Page 35: ...l and Peripherals You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote ...

Page 36: ...programme the previous channel appears Smart Hub Press to return to the Home Screen Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for1 second or more the Accessibility Shortcuts appears CH Channel Move the button up...

Page 37: ... 31 About the Samsung Smart Remote THE FRAME Learn about the buttons on the Samsung Smart Remote ...

Page 38: ... terminated When pressed while you are watching a programme the previous channel appears Smart Hub Press to return to the Home Screen Press in Art mode to switch to TV mode Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pres...

Page 39: ...cted external devices with the Samsung Smart Remote Source Universal Remote You can control external devices connected to the TV using the remote control To control external devices register them by following the instructions on the screen Availability depends on the specific model You can also use the Anynet HDMI CEC function to operate external Samsung devices with your TV s remote control witho...

Page 40: ...heatres that do not support HDMI CEC For more information refer to Controlling External Devices with the Samsung Smart Remote Using the Universal Remote Anynet cannot be used to control external devices that do not support HDMI CEC Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC The TV remote control may not ...

Page 41: ...s If your device was not detected position the keyboard close to the TV and then select Refresh The TV scans for available devices again Using the keyboard Keyboard Remote control functions Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key Colour buttons F5 key Launches the Home Scre...

Page 42: ...t the following functions Keyboard Language Keyboard type Entering Text using the On Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV Recommend text Options Predict Next Character The image on your TV may differ from the image above depending on your model and geographical area ...

Page 43: ...xt Character when using direction buttons Language Entering Text using the remote control s microphone and the on screen QWERTY keyboard When the QWERTY keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say appears on the screen as text This function is not available on certain ...

Page 44: ...es may not be available depending on the service provider language or region Smart Hub service outages can be caused by disruptions in your Internet service You can view the entire text of the Terms Policy document by navigating to Settings Support Terms Policy If you want to stop using Smart Hub you can cancel the agreement Try Now To cancel the Smart Hub service agreement though it is a required...

Page 45: ...ps can also be moved or deleted from the screen Pressing Settings displays all setting menus available 1 Settings When the focus is moved to the icon a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons Picture Mode You can select the picture mode that provides the best viewing experience Sound Mode You can select a so...

Page 46: ...n external devices connected to the TV 3 Search You can search the apps or games in Smart Hub services 4 APPS You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service Art You can use the Art mode function to edit imag...

Page 47: ...tem on the Home Screen Move the focus to the app you want to delete press the down directional button on the remote control and then select Remove The selected app is deleted Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub When you set Autorun Smart Hub to On the TV displays the Home Screen automatically when you turn the TV on Launching the last used app automa...

Page 48: ... logging in to your Samsung account You can also create a Samsung account at http account samsung com Once you have an account you can use the same ID on both the TV and the Samsung website Creating a new account Settings General System Manager Samsung Account Add Account Create Account To create a new Samsung account follow the instructions on the screen For more information about the terms selec...

Page 49: ...ung Account Sign In Changing and adding information to a Samsung account Settings General System Manager Samsung Account My Account Edit profile To change the account information you must be logged in to your Samsung account Managing payment information saved on the TV Settings General System Manager Samsung Account My Account Payment Info To manage the payment information you must be logged in to...

Page 50: ...count To sign out of your Samsung account move the focus to your account at Settings General System Manager Samsung Account and then press the Select button When a pop up message appears select Yes Viewing the user agreement and privacy policy Settings General System Manager Samsung Account My Account Samsung account Privacy Policy To view the user agreement and privacy policy you must be logged i...

Page 51: ... launched for the first time the default apps are automatically installed The default apps may differ with the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on your model and geographical area 1 Sign In Selecting Sign In displays the Samsung Account screen on which you can create a Samsung account or log in to the system 2 App Se...

Page 52: ...nstall an app on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appearwithin the selected app s icon and indic...

Page 53: ... depending on your model and geographical area 1 Removing an app 1 Select an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app 2 Adding apps to the Home Screen 1 Select an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button The selected...

Page 54: ...s in specific geographical areas 5 Reinstalling an app 1 Select the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Select the app to check 2 Select View Details 3 The app information screen appears You can rate an app on the detailed information screen using the left or right directional button on the remote 7 Automatically updating apps Inst...

Page 55: ...corresponding menu item and try out the feature right away Link Allows you to access the corresponding reference page Some menu screens cannot be accessed from the e Manual Using the Internet Surf the Internet on your TV Internet When you select Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it You can u...

Page 56: ...edia content saved on storage devices such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files To connect the TV to a computer refer to Connecting a Computer Backup important files before connecting a USB device Samsung is not re...

Page 57: ...he device 2 Select a content item to play from the list The content is played back Playing multimedia content on PC or mobile device 1 Select a device with media content in Source The media content list in the device appears 2 Select a media content item from the list The content is played For more information about buttons refer to Buttons and functions available while playing multimedia content ...

Page 58: ... TV recognises the voice command When you press the button once the Help Guide is displayed Use the Voice Interaction function as instructed in the Guide During voice analysis the system cannot receive voice commands SMART HUB HDMI USB If you say an accessibility related command such as Subtitle or Voice Guide the command is applied directly and you will see a notification that the function is ope...

Page 59: ...se the Voice Interaction function as instructed in the Guide Read Before Using Voice Interaction Precautions forvoice interaction To use Voice Interaction you must have a Samsung account For more information refer to Using a Samsung account The supported voice interaction languages and features may differ by geographical region If the language set differs from the language of your country some fea...

Page 60: ...To use the voice text input function and Smart search function you must consent to provisions allowing third parties to collect and use yourvoice data To use the interactive voice interaction function you must agree Agree to Smart Hub s Terms of Use Agree to a guidance regarding the collection and use of personal information for the Smart Hub service Consent to the collection and use of personal i...

Page 61: ...e above depending on your model and geographical area In the Guide you can see the daily programme schedules for each broadcaster see programme information choose a programme to watch and set up a schedule viewing or recording The Guide also appears when you press the CH button while watching TV To see information about analogue channels and use the analogue channel functions of the Guide you must...

Page 62: ...For more information about watching or Schedule Viewing refer to Setting Up a Schedule Viewing Schedule Recording You can schedule recording of a broadcast scheduled programme For more information about recording or Schedule Recording refer to Recording Programmes Edit Recording Time You can change the start and end times of scheduled programme recordings Stop You can stop the recording or Timeshi...

Page 63: ...ing options from the guide screen Instant Recording Select a live programme from the Guide press and hold the Select button and then select Record from the pop up menu to start recording immediately Schedule Recording Select a programme scheduled to be broadcast press the Select button and then select Schedule Recording to set up a schedule recording of the scheduled programme Using the instant an...

Page 64: ...e Live TV Schedule Manager or Recordings Schedules Edit You can set the start and end times for a schedule recording You can set the start time up to 10 minutes before the programme starts and the end time up to 10 minutes after the programme ends Canceling a schedule recording Live TV Schedule Manager or Recordings Schedules Delete Checking scheduled recordings Live TV Schedule Manager or Recordi...

Page 65: ...ewing in the pop up menu that appears Using the schedule viewing options in the programme info window Press the Select button while watching TV The Programme Info window appears Select a programme that will be broadcast using the left or right directional buttons Press and hold the Select button and then select Schedule Viewing to schedule viewing of that programme Using schedule viewing to view p...

Page 66: ...ft Play pause or rewind live TV You can pause and rewind live TV by using Timeshift Activating this function disables the Broadcasting function To activate the Timeshift function while watching TV press the button and then select Timeshift or press the button When the Timeshift function is running some of function is not available in Settings Broadcasting To use Timeshift you must connect a USB de...

Page 67: ...s the programme info window about the programme on which the recording or Timeshift function is working Pause Play You can use the following functions when the video is paused Note that with the video paused the TV does not play audio Slow Rewind or Slow Forward Allows you to play the video slowly 1 8 1 4 1 2 backward or forward by selecting the or button To increase the rewind or forward speed in...

Page 68: ... While the TV is connected to the Internet you can watch popular programmes or highlights for each theme through a virtual channel at any time As in a general channel it provides the daily programme schedules of TV PLUS This option is only available on certain models in specific geographical areas Favourites Displays favourites lists 1 to 5 Channel Type Sorts the list so that it includes channels ...

Page 69: ...our password refer to Setting up a password Changing a channel name After selecting a channel to change in Edit Channels select Rename channel to change the channel name This function is only available for selected channels This function is only available for analogue broadcasts Change Number This function is only available on certain models in specific geographical areas When a channel number is ...

Page 70: ... one of the five favourites lists 4 Move to Edit Favourites 5 Select a channel to add to the favourites list 6 Select The selected channel is registered in the favourites list Viewing and selecting channels on Favourites lists only Live TV Channel List 1 Press the right directional button on your remote control 2 Select Favourites 3 Select the desired list among the five favourites lists on the sc...

Page 71: ...s Removing channels from a favourites list Select channels in a favourites list and then select the button Rearranging a favourites list Select one or more channels and then select Change order The Change order highlight appears Press the up down directional buttons to indicate the new location for the channels Press the Select button to set the channels into their new location Renaming a favourit...

Page 72: ...cted to a cable or satellite box Scanning for available channels Settings Broadcasting Auto Tuning Try Now This function is only available on certain models in specific geographical areas If the TV is connected to a cable box or satellite receiver you do not need to do this DVB T2 system may not be available in specific geographical areas Restricting Viewing to Specific Channels Settings Broadcast...

Page 73: ... function is dependent on the specific model and area The Programme Rating Lock blocks programmes with ratings higher than those desired This is useful for controlling what children watch on TV This will not function for programmes originating from external sources such as DVD players or USB files This PIN is required to watch a blocked programme The Broadcasting is not available in HDMI or Compon...

Page 74: ... digital channels This function is not available on certain models in specific geographical areas Selecting a Language Settings Broadcasting Expert Settings Audio Options Audio Language Settings The available language may differwith the broadcast Selecting a Audio Format Settings Broadcasting Expert Settings Audio Options Audio Format The supported audio format may differwith the broadcast program...

Page 75: ...ogue Channel Tuning Select New and configure Programme Colour System Sound System Channel and Search to scan for analogue channels Then select Store to store the scanned channels in the TV This function is only available for analogue broadcasts Channel mode P programme mode When tuning is complete the broadcasting stations in your area have been assigned to position numbers from P0 to P99 You can ...

Page 76: ...nguage Settings Broadcasting Expert Settings Teletext Language Settings Teletext Language You can set or change the teletext language To watch the teletext broadcast in your preferred language select a language to use in Primary Teletext Language If this language is not supported you can watch the teletext broadcast in your secondary preferred language set in Secondary Teletext Language This funct...

Page 77: ...g a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience Dynamic Makes the picture brighter and clearer in bright viewing environments Standard Is the default mode suitable for general viewing environments Natural Reduces eye strain for a comfortable viewing experience Movie Is suitable forwatching TV or movies in a dark room ...

Page 78: ...tness Contrast Sharpness Colour Tint G R Apply Picture Settings Digital Clean View Auto Motion Plus Settings When LED Clear Motion is set to On the screen appears darker than when it is Off Local Dimming Controls the brightness of individual areas on the screen to maximise contrast automatically This function is not available on certain models in specific geographical areas ...

Page 79: ...ast of the source This function is only available on certain models in specific geographical areas Film Mode This function is only available when the input signal is TV AV Component 480i 1080i or HDMI 1080i Colour Tone Cool and Standard are only available when Picture Mode is set to Dynamic Colour Tone is only available when the TV is connected to a computervia an HDMI to DVI cable White Balance G...

Page 80: ...nction to convert the TV s HDMI connector to a mode optimised for the UHD 50P 60P signals When you set the HDMI connection to On the TV screen flickers The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 input signals while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals For more information refer to Support...

Page 81: ...recorded movies or free DivX movies without registration Visit the DivX website http www divx com and log in to your user account before registering the TV as a DivX certified device If you do not have an account create one Picture Support Functions Configure the picture settings foryour TV Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the siz...

Page 82: ...foryour geographical area while you are watching TV in the 4 3 or Fit to screen mode The supported screen sizes differwith the country and this function allows you to adjust the picture size in this case The 4 3 mode is not available when an external device is connected to the TV via a Component connector or an HDMI connector This function is not available on certain models in specific geographica...

Page 83: ... personalise the sound quality by adjusting the following settings Balance Equaliser HDMI Input Audio Format Digital Output Audio Format If you use a receiver that does not support Dolby Digital Plus you will hear no sound if you select Dolby Digital The Dolby Digital option is only available via ARC HDMI for external devices that support the format Audio Delay Sound Feedback Reset Sound Standard ...

Page 84: ...y must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth audio device s operating manual This function is not available on certain models in specific geographical areas If the TV fails to find a Bluetooth audio device place the device closer to the TV and then select Refresh When you turn on a paired Bluetooth audio device the TV detects it automati...

Page 85: ...by configuring the surround effect settings You can select any of the Multiroom speaker configurations with orwithout a sound bar Afteryou have configured the surround effect you can hear the TV s audio through the Multiroom speaker s The Wi Fi Speaker Surround Setup function is only available when at least one Samsung Multiroom Link compatible speaker is connected to the TV The Multiroom Link fun...

Page 86: ... changed from Manual to Auto The TV is not connected to the Internet No broadcast signals are received Setting the clock automatically Settings General System Manager Time Clock Clock Mode Auto This function works only when the TV is connected to the Internet or is receiving digital broadcasts through an antenna connected Depending on the broadcast signal the displayed time may differ The accuracy...

Page 87: ...e TV is connected to the Internet though a local area network Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals Using the timers Using the sleep timer Settings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV after a pre set period of time You can set the sleep timer to up to 180 minut...

Page 88: ...the brightness level of the TV according to the ambient light level to reduce power consumption If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brightness Minimum Backlight When the Ambient Light Detection is turned on you can manually adjust the minimum brightness of the TV scree...

Page 89: ...storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update If the TV is connected to the ...

Page 90: ...ts it from executing 1 Select all the malicious code to quarantine 2 Select Isolate The selected malicious code is relocated to the Isolated List The Isolated List displays all quarantined malicious codes Using Other Functions View other functions Running the accessibility functions Settings General Accessibility Try Now The Accessibility Shortcuts provide access to the accessibility functions To ...

Page 91: ... on the Language screen However some languages are not supported by Voice Guide even though they are listed in the Language screen English is always supported Changing the volume speed and pitch of the Voice Guide You can configure the volume pitch speed and level of the Voice Guide Audio Description Settings General Accessibility Audio Description Settings You can use the Audio Stream for the Aud...

Page 92: ...feature of the DVD or Blu ray player and the player s remote control Subtitle Turns on or off the subtitle Subtitle Mode Sets the subtitle mode Subtitle Language Sets the subtitle language The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the subtitle feature of the DVD or Blu ray player and the player s remote control Selecting the broadcasting subti...

Page 93: ...ol and the TV will tell you its name To return to the previous screen press the button twice To exit press and hold the button This function is only available when Voice Guide is enabled Learning about the TV menu Settings General Accessibility Menu Learning Screen Learn the menus on the TV screen Once enabled your TV will tell you the structure and features of the menus you select Listening to th...

Page 94: ...Manager Light Effect The colour of the TV s indicator lights may differ by the model This function is not available on certain models in specific geographical areas Checking Notifications Settings General System Manager View Notifications You can view the list of event messages generated by the TV View Notifications appears on the screen when events such as an update release for an app or a Samsun...

Page 95: ...el reception Restoring the TV to the factory settings Settings Support Self Diagnosis Reset You can restore all TV settings excluding the Internet and network settings to the factory defaults 1 Select Reset The security PIN entry window appears 2 Enter the security PIN and then select Reset All settings are then reset The TV turns off and on again automatically and displays the Start Setup screen ...

Page 96: ...tton to turn it on or off HbbTV is not available when Timeshift is running orwhen a recorded video is being played back An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application is only available for use on HbbTV when the TV network is connected to an external network The application may malfunction depending ...

Page 97: ...ys the teletext on the upper half of the screen in double size To move the text to the lower half of the screen press it again For normal display press it once again 9 Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting co...

Page 98: ... 92 Typical Teletext page Part Contents A Selected page number B Broadcasting channel identity C Current page number or search indications D Date and time E Text F Status information FASTEXT information ...

Page 99: ...n Remote Management on and off This function requires an Internet connection You can also start Remote Management function by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install rec...

Page 100: ...e item matching the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Centre will contact you to set up or confirm your service appointment You must agree to the terms and conditions for the service request This function is not available in specific geographical areas This function requires an Internet ...

Page 101: ...onnected to an external device via a component cable confirm that the Pb Pr and Y jacks are plugged into their proper connectors Screen Brightness If the colours on your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first Select Settings Picture Expert Settings and adjust the Backlight Contrast Brightness Sharpness Colour or Tint G R settings Ghos...

Page 102: ...distortion may be visible but it is not a malfunction Mobile phones used close to the TV within 1 m may cause noise on analogue and digital channels The colour is wrong or missing If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause colour problems or a blank screen The colour is poor or the picture i...

Page 103: ...o option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable No sound is heard Check whether the Digital Output Audio Format ...

Page 104: ...tle Mode Some channels may not have subtitle data The actual name may differwith the geographical area Subtitle or Caption The picture is distorted The compression of the video content may cause picture distortions This is especially true with fast moving pictures from sports programmes and action movies A weak signal can cause picture distortions This is not a problem with the TV The picture qual...

Page 105: ...ess G operates at a frequency of 2 4 GHz This frequency is widely used by many cordless phones microwave ovens baby monitors garage doors and otherwireless devices Reduce interference by not using or turning off wireless devices that use the 2 4 GHz frequency Instead use devices that communicate via the 5 0 GHz frequency The software update over the Internet has failed Check the network connection...

Page 106: ...e scan for devices again or turn your TV off and on I want to start Anynet Move the focus to the Anynet device at Source and then press the up directional button Check if the Anynet device is properly connected to the TV and then select Anynet HDMI CEC Settings General External Device Manager Anynet HDMI CEC menu to see if Anynet HDMI CEC is set to On I want to exit Anynet Set Anynet HDMI CEC Sett...

Page 107: ... to the TV using an HDMI cable Make sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynet If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected please scan for the device again The TV audio is not being played through the receiver Connect an optical cable to the TV and the receiver ARC enables the...

Page 108: ...his may help resolve the problem The problem Try this Some files can t be played This problem may occurwith high bitrate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Initialise the settings to factory defaults Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Resets Picture Sound Broadcasting and all ...

Page 109: ... Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Subtitles item in the TV is greyed out When an external device is connected with an HDMI or Component cable the Subtitle function is unavailable Adjust the subtitle setting on the external devi...

Page 110: ...es or every time the TV is turned off If Usage Mode is set to Retail Mode the TV s audio and video settings are automatically reset every 5 minutes Change Usage Mode Settings General System Manager Usage Mode to Home Mode A POP TV s internal banner ad appears on the screen Change Usage Mode Settings General System Manager Usage Mode to Home Mode The TV is making a popping noise The expansion and c...

Page 111: ...s clock Set the Clock Settings General System Manager Time Clock You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Recordings are DRM protected and therefore cannot be played back on a computer or on a different TV In addition these files cannot be played back on your TV if its video circuit has been replaced A USB hard drive with a speed of 5 400 rpm or above is...

Page 112: ...re played according to the TV settings If the input signal is changed while recording is in progress the screen will go blank until the change is made In this case recording will resume but will not be available When using the Record or Schedule Recording function the actual recording may start a second or two later than the specified time If the Schedule Recording function is operating while a re...

Page 113: ...utes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires at least 1 5 GB of free space available on the USB storage device Supported broadcasting audio options Audio Type Dual Sound Default Mono Mono Automati...

Page 114: ...only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates...

Page 115: ... to access certain websites The TV does not support playback of flash videos E commerce for online purchases is not supported With websites that have scrollable windows scrolling a window can result in corrupted characters ActiveX is not supported Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the result...

Page 116: ...e web browsing speed will differwith the network environment If the Clock Settings General System Manager Time Clock has not been set the browsing history will not be saved The browsing history is saved from latest to oldest with the oldest entries being overwritten first Depending on the types of video audio codecs supported it might not be possible to play certain video and audio files while pla...

Page 117: ...hen connecting an external hard drive use the USB HDD port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB 5V 1A ...

Page 118: ... DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 ...

Page 119: ...cs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports WMA10 Pro up to 5 1 channels WMA lossless audio is not supported Supports up to the M2 profile wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ap...

Page 120: ...EG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920 x 1080 20 WMA Dolby Digital Plus mov flv PS TS MPEG1 MPEG MP3 vob svi SVAF Microsoft MPEG 4 v1 v2 v3 DTS Core LBR HD_MA HD_HRA m2ts mts Window Media Video v7 WMV1 v8 WMV2 30 G 711 A Law μ Law divx H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Support...

Page 121: ...C codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported GMC 2 or above is not supported Audio decoders Supports WMA10 Pro up to 5 1 channels...

Page 122: ...stom 4 3 Digital channel 1080i 1080p 16 9 Standard Custom 4 3 Digital channel 3840 x 2160p 24 30 Hz 16 9 Standard Custom Digital channel 3840 x 2160p 50 60 Hz 16 9 Standard Custom Digital channel 4096 x 2160p 16 9 Standard Custom HDMI 720p 16 9 Standard Custom 4 3 HDMI 1080i 1080p 16 9 Standard Custom 4 3 HDMI 3840 x 2160p 16 9 Standard Custom HDMI 4096 x 2160p 16 9 Standard Custom USB 720p 16 9 S...

Page 123: ...r modem If the wireless router supports DHCP the TV can use a DHCP or static IP address to connect to the wireless network Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure Most wireless networks have an optional security system...

Page 124: ...input signals while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals If HDMI UHD Color is set to Off Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 ...

Page 125: ...e power indicator turning on Refer to the user manual of your graphics card for compatible resolutions The native resolution is 3840 x 2160 at 60Hz with the HDMI UHD Color set to On The native resolution is 3840 x 2160 at 30Hz with the HDMI UHD Color set to Off IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical...

Page 126: ...29 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 935 59 887 106 500 1600 x 900RB 60 Hz 60 000 60 000 108 000 1680 x 1050 60 Hz 65 290 59 954 146 250 1920 x 1080 60 Hz 67 500 60 000 148 5...

Page 127: ...000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000...

Page 128: ...p sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is expos...

Page 129: ...cting the or button To increase the rewind or forward speed in slow mode up to 3 times select the button repeatedly To return to normal speed select the button or press the button Previous Next Displays the previous or the next multimedia content file Rewind Fast Forward Rewinds or fast forwards the multimedia content To increase the rewind or fast forward speed up to 3 times faster than normal se...

Page 130: ... the playback screen Information Displays detailed information about the current multimedia content Subtitles Controls video subtitles Subtitles Turns the subtitles on or off Language Sets the subtitle language Sync Adjusts the synchronization when the video and the subtitles are not synchronised Reset Sync Resets the subtitle synchronization adjustment to 0 Size Changes the font size of the subti...

Page 131: ...es Dolby Dolby Audio Pro Logic and the double D symbol are trademarks of Dolby Laboratories The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com ...

Page 132: ...than other buttons or small pips and these are located slightly below the middle of the remote Description of the Samsung Smart Remote From top to bottom and left to right you will find Pip at the top left is the button Top middle is a small LED Below the LED is a round button which is the button Underneath the voice recognition button are two small pips the one on the left is the number pad butto...

Page 133: ...ramme guide Press and hold the channel button to open the Channel List This function is only available on certain models in specific geographical areas The colour buttons Pressing the button displays on the screen a button for recording the programme or starting the Timeshift function when the programme is paused togetherwith 4 colour buttons red green yellow and blue You can press the button whil...

Page 134: ...en on the TV and when turned on speaks to identify items displayed on screen For example it tells you the selected volume the current channel and programme information It also reads out the programme information in the Electronic Programme Guide EPG High Contrast mode allows you to display all menus with an opaque black background and a white font providing maximum contrast Enlarge enables the imp...

Page 135: ...arn TV Remote Using the accessibility menu To use the accessibility short cut menu you will need to locate the arrow keys and select button See the description of the remote control to learn where these are Use the up and down arrow buttons to move between the menu items Press Select to open a menu item Generally this will open a sub menu with options on Again use the up and down arrows to move be...

Page 136: ...ity menu from the main TV menu This provides more options for example to change the speed of Voice Guide The TV will not verbalize this menu unless Voice Guide is already turned on 1 Press the button 2 Press the left arrow key until you reach Settings 3 Press Select and a menu will open 4 Press the down arrow to reach General and then press Select to open this menu 5 Use the arrow buttons to go to...

Page 137: ...emote directly below the LED power indicator and above the directional navigation pad The TV will give a speak now prompt Say the command and then release the button The TV will confirm the command For example you can Turn Voice Guide on Press the button on the Samsung Smart Remote and say Voice Guide on When you turn off Voice Guide there is no audible confirmation that it is turned off Turn Audi...

Page 138: ...peak the channel name programme title and the start and end times for this programme Changing channel You can change the channel in a number of ways Every time you change channels the new channel details will be announced Channel up down rocker button Open the channel list use the up and down arrow buttons to move between channels and then press Select Use the number buttons directly on the standa...

Page 139: ... the virtual number pad will disappear from the screen Changing volume Use the volume rocker button on the left to change the volume Every time you change the volume the new volume level will be announced Using programme information When watching live TV press the Select button to bring up programme information at the top of the screen Voice Guide will speak the programme details and say if it has...

Page 140: ...rst set the TV s clock Settings General System Manager Time Clock The clock should have been set to automatic when the TV was installed If you need to set the clock again follow the instructions below 1 Press the button to open Smart Hub 2 Press the left arrow until you reach Settings 3 Press Select to open the main menu 4 Use the up and down arrows to move through this menu until you reach Genera...

Page 141: ...nd Subtitles are available for the programme When you move the focus to a different channel you will hear the channel name and number and then the programme details If you move to a different day you will hear the day announced for the first programme you reach on that day The day is not repeated so if you are not sure what the day is you can move forwards and backwards 24 hours and then the day w...

Page 142: ...To find out if a programme is scheduled to record orview press and hold the Select button The option in the menu will be Cancel schedule instead of schedule viewing or schedule recording Press to go back to the Guide without changing the setting Displaying yourfavourite channels If you have set up favourite channels you will be able to filter the Guide so that only those channels are shown This ma...

Page 143: ...le Manager or Recordings Schedules Delete You can cancel a scheduled viewing via the programme guide or Smart Hub From the programme guide move to the programme and then press and hold Select Move to the Cancel schedule option and then press Select You will return to the programme guide with the scheduled viewing removed To use Smart Hub press the button to open Smart Hub press the up arrow to mov...

Page 144: ...to move within this list Press Select to choose an option You will open a second list Use the up and down arrows to move between the items in the list Press Select to choose one All Channels Displays the channels that have been automatically searched Favourites Displays Favourites Lists 1 to 5 Use the up and down arrows to move between the lists of favourites Highlight the one you want and then pr...

Page 145: ...channels to a favourites list Detail 1 Open the Channel List 2 Press the right arrow to move to the category list 3 Use the up and down arrow buttons to move to Favourites and then press Select You will see Favourites Lists 1 to 5 The five lists let you set up different lists of favourites 4 Use the up and down arrow buttons to move to the list you want and then press Select 5 Use the up and down ...

Page 146: ...es Remove from Favourites buttons 8 Highlight Remove from Favourites and then press Select to remove the selected channels from the Favourites List 9 Press the right arrow button 10 On the next screen highlight the Exit button and then press Select Viewing and selecting channels on favourites lists only Live TV Channel List 1 Open the channel list by pressing the Channel List button 2 Press the ri...

Page 147: ... programme is set to record or to stop the recording press and hold the Select button the menu is displayed and there is now a Stop option instead of a Record option Press select on Stop to stop the recording or press button to go back to the programme guide without stopping the recording To record a programme that is on later move to the required programme in the guide and press select You will g...

Page 148: ...you can also just press the record button on the standard remote control This will tell you that the programme is recording and how long it will record for the default is until the end of the programme Changing the recording time When recording a live programme you can specify how long you want to record for Press the button on the remote press the left or right arrows to move to Edit Recording Ti...

Page 149: ...ramme details Select the Play option to play the programme The programme will start If you have watched part of this programme before you will get a pop up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right arrow buttons to move to the required option and press select This function is only available on certain models in specific geographi...

Page 150: ...Reset and then press the right directional button at the Smart Hub Terms Conditions Privacy Policy step Press the button on your remote This will bring up a display with 2 rows The focus will be on Live TV on the bottom row The options on the top row change depending on the item selected in the bottom row The bottom row contains buttons to the left of Live TV These are Search to search for data ab...

Page 151: ... quickly to that channel Displaying the Home Screen in the Smart Hub On the Home Screen you can easily run apps you have used previously or frequently The apps can also be moved on or deleted from the screen The Smart Hub has 2 rows When it opens the focus is on Live TV on the bottom row The options on the top row change depending on the item selected in the bottom row Use the up and down arrows t...

Page 152: ...ch the apps or games in Smart Hub services The search option brings up an on screen keyboard laid out as a qwerty keyboard with the focus on the number1 Apps You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service Ar...

Page 153: ...nformation about your TV s key features Alternatively you can download a copy of the e Manual from Samsung s website Words in blue e g Picture Mode indicate a menu item The e Manual contains 2 rows of buttons Use the up and down arrows to move between rows and the left and right arrows to move within a row Press Select to open the section you want to read The e Manual contains a section called Lea...

Page 154: ...t Remote The TV will respond saying Speak now Say the command you want and then release the button The TV will provide feedback about what it has understood and then carry out the action If the TV cannot identify the command try again with more precise pronunciation This function may not be supported depending on the model or geographical region Some useful commands are Voice Guide on off turns th...

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