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SAGEM F@st

TM 

800

(RFC 1483)

User Guide

288021413-03

November 2002 Issue

S

Summary of Contents for F@st 800

Page 1: ...SAGEM F stTM 800 RFC 1483 User Guide 288021413 03 November 2002 Issue S ...

Page 2: ...e right to change its documentation accordingly without notice All the trade marks mentioned in this guide are registered by their respective owners SAGEM F st is a registered trade mark of E Windows TM and Internet Explorer TM are registered trade marks of Microsoft Corporation Apple and Mac OS are registered trade marks of Apple Computer Incorporation ...

Page 3: ... from the Internet 3 13 3 2 2 1 In routed RFC 1483 mode LLC or VCMUX 3 13 3 2 2 2 In bridged RFC mode LLC or VCMUX 3 14 3 3 Status information for the SAGEM F st TM 800 modem 3 15 3 3 1 Checking installation of the SAGEM F st TM 800 3 15 3 3 2 Diagnostics tools 3 16 3 3 3 Diagnostics icon 3 18 3 4 Uninstalling the SAGEM F st TM 800 3 19 4 Installation in Mac OS 8 6 or Mac OS 9 x 4 1 4 1 Installing...

Page 4: ...nternet 5 7 5 3 1 In routed RFC 1483 mode LLC or VCMUX 5 7 5 3 2 In bridged RFC 1483 mode LLC or VCMUX 5 8 5 4 Diagnostics tools 5 9 5 5 Uninstalling the SAGEM F st TM 800 5 10 A Appendix A SAGEM F st 800 troubleshooting A 1 A 1 Front panel LEDs A 2 A 1 1 ADSL LED blinking A 2 A 1 2 ADSL and PWR LEDs off A 3 A 1 3 ADSL LED off and PWR LED on A 3 A 1 4 ADSL LED on steady and PWR LED on A 3 B Append...

Page 5: ... Guide 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page 1 1 1 Introduction This chapter gives an overview of the SAGEM F st TM 800 modem 1 1 sets out the system requirements 1 2 ...

Page 6: ...Reproduction and communication prohibited without the written permission of E E E E Notice Warning icon used in this guide Information icon used in this guide Safety instructions Before making any connections refer to the safety instructions in Appendix A of this User Guide ...

Page 7: ...t 800 supports the following encapsulations RFC 1483 bridged in VCMUX mode RFC 1483 bridged in LLC mode RFC 1483 routed in VCMUX mode RFC 1483 routed in LLC mode The modem has the advantage of being powered via the USB interface and therefore does not needs a main power unit or a power cable The SAGEM F st 800 has the following two interfaces USB interface Remote network interface ADSL Both interf...

Page 8: ...ble One CD ROM Two or three microfilters optional Note This is not an exhaustive list The package may also contain safety instructions and other documents The CD ROM contains the Windows and Macintosh drivers for the SAGEM F st 800 modem the SAGEM F st 800 modem User Guide in pdf format the Acrobat Reader software for reading pdf files Incomplete or damaged contents If the package you receive is i...

Page 9: ...Provider for connection to the Internet Computer with The minimum configuration of your computer must be USB port For Windows XP Pentium II 400 MHz 128 Mb RAM For Windows 2000 Pentium II 266 MHz 64 Mb RAM For Windows ME Pentium II 233 MHz 64 Mb RAM For Windows 98FE Pentium II 166 MHz 32 Mb RAM For Windows 98SE Pentium II 166 MHz 32 Mb RAM For MacOS 8 6 9 x Power PC G3 233 MHz 64 Mb RAM For MacOS X...

Page 10: ...1 Introduction SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page 1 6 Reproduction and communication prohibited without the written permission of E E E E ...

Page 11: ...8021413 03 Reproduction and communication prohibited without the written permission of E E E E Page 2 1 2 Connecting the SAGEM F st TM 800 This chapter describes how to connect the modem 2 1 describes how to connect analog terminals 2 1 1 ...

Page 12: ...ctors The connections must be made in the following order 1 Connect one end of the line cable to the telephone socket 2 Connect the other end of the line cable to the LINE connector on the modem If using an input splitter or microfilters their outputs must also be fitted with RJ11 connectors If not contact your Operator for an adapter or a specific cable 3 Connect the flat connector at one end of ...

Page 13: ...rovide you with the information you need to choose between the two options Configuration with input splitter SAGEM F stTM 800 MEDIUM SPLITTER FAX TELEPHONE Analog ADSL Signals Analog Signals ADSL Line Your Operator will tell you how many analog terminals can be connected Configuration with distributed splitters microfilters SAGEM F stTM 800 Microfilter FAX TELEPHONE Analog Signal ADSL Line TELEPHO...

Page 14: ...2 Connecting the SAGEM F stTM 800 SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page 2 4 Reproduction and communication prohibited without the written permission of E E E E ...

Page 15: ...n permission of E E E E Page 3 1 3 Installation in Microsoft Windows This chapter describes how to install the SAGEM F st TM 800 3 1 describes how to Connect Disconnect to from the Internet 3 2 describes the status information for the SAGEM F st TM 800 3 3 describes how to uninstall the SAGEM F st TM 800 3 4 ...

Page 16: ...P There may be slight differences when installing in other Windows operating systems 98FE 98SE ME and 2000 3 1 Installing the SAGEM F stTM 800 1 Insert the CD ROM in the appropriate drive on your computer the screen opposite appears Click Install the modem Note If this screen does not appear from the Start menu select Run and then enter CD ROM drive letter autorun exe for example e autorun exe the...

Page 17: ... Windows then proceeds to install the various software components Please wait until an end of installation message appears or until Windows prompts you to restart your computer Note After connecting the modem in Windows 98 FE or SE the operating system may ask for the Windows installation CD ROM If so insert this CD ROM to continue installation 6 When installation is finished the following screen ...

Page 18: ...88021413 03 Page 3 4 Reproduction and communication prohibited without the written permission of E E E E 7 You can now check the installation of your modem by following the instructions in section 3 3 1 Uninstallation The Uninstallation procedure is described in section 3 4 ...

Page 19: ...omputer s configuration may differ slightly according to the operating system installed Windows XP Windows 2000 Windows ME Windows 98FE or Windows 98SE These differences mainly concern the wording of the menus and commands and the way the windows appear In Windows XP for example proceed as follows 3 2 1 1 In routed RFC 1483 mode LLC or VCMUX The procedure described below is for configuring the IP ...

Page 20: ...nd communication prohibited without the written permission of E E E E 2 The connection screen appears Right click on the Local Area Connection x icon representing the USB ADSL LAN Adapter network device and select Properties 3 The following screen appears Select Internet Protocol TCP IP then click Properties ...

Page 21: ...the following DNS server addresses box This window is for configuring the IP and DNS parameters of your computer as supplied by your operator or your Internet Service Provider ISP These parameters are as follows Your computer s IP address Subnetwork mask The default gateway s IP address The preferred DNS server s address The alternate DNS server s address optional 5 When the parameters have been e...

Page 22: ...cation stack For the other versions of Windows you should contact your Internet Service Provider ISP or install on your computer one of the solutions available on the market Enternet 300 or RasPPPoE for example The Windows XP PPPoE layer is used to connect to the Internet The procedure is in two stages Configuring Internet access steps 1 to 9 Connection proper steps 10 and 12 1 Select Start Contro...

Page 23: ...oduction and communication prohibited without the written permission of E E E E Page 3 9 3 The welcome screen appears Click Next 4 The following screen appears Select Connect to the Internet Then click Next 5 The following screen appears Select Set up my connection manually Then click Next ...

Page 24: ...owing screen appears Select Connect using a bradband connection that requires a user name and password Then click Next 7 The following screen appears Enter a connection name Internet ADSL for example Then click Next 8 The following screen appears Enter your User name Enter your Password and confirm Note This data will be given to you by your Internet Service Provider ISP Then click Next ...

Page 25: ...mission of E E E E Page 3 11 9 The following screen appears Check the box if you want to create an Internet ADSL shortcut on your desktop Then click Finish When connecting for the first time you must follow the procedure described above For subsequent connections you will simply need to follow steps 10 to 12 below to set up your Internet connection ...

Page 26: ...021413 03 Page 3 12 Reproduction and communication prohibited without the written permission of E E E E 10 The following screen appears Then click 11 If you checked the appropriate box the icon will have been created on the desktop 12 Open your browser and access the Internet ...

Page 27: ... 3 2 2 1 In routed RFC 1483 mode LLC or VCMUX In routed RFC 1483 mode your Internet connection is permanent You do not need to disconnect You can however disconnect by proceeding as follows 1 Select Start Control panel Network and Internet Connections and the following screen appears Click Network Connections 2 The connection screen appears Right click on the Local Area Connection x icon represent...

Page 28: ...communication prohibited without the written permission of E E E E Or select Statut the following screen appears Click the button 3 2 2 2 In bridged RFC mode LLC or VCMUX Select Start Connections Internet ADSL or double click the icon if you created it on the desktop The following screen appears Click the button ...

Page 29: ...Checking installation of the SAGEM F stTM 800 1 From the Start menu select Control Panel and then double click System the System Properties window appears 2 Select the Hardware tab and then click the Device Manager button in the Device Manager area 3 The Device Manager screen appears Click the PLUS symbol beside the Network adapters folder to reveal the list of installed network adapters 4 Check t...

Page 30: ...cted it to the PC using its USB cable the diagnostics icon shown opposite framed appears toward the right end of the task bar at the bottom of your desktop Double click the Diagnostics icon Note If the Diagnostics icon does not appear in the task bar from the Start menu select Programs SAGEM F st TM 800 Diagnostics This tool is run automatically when Windows is started The color of the icon indica...

Page 31: ...nchronized A connection to the Internet can be set up Line Rate Upstream or outgoing rate data sent to the Internet negotiated by the ADSL link in kbit s Transmit Data Rate User s instantaneous transmit rate in kbit s Line Rate Downstream or incoming rate data received from the Internet negotiated by the ADSL link in kbit s Receive Data Rate User s instantaneous receive rate in kbit s Version info...

Page 32: ...tten permission of E E E E 3 3 3 Diagnostics icon This icon appears automatically when Windows is started toward the right in the task bar at the bottom of your desktop The table below summarizes the modem status information as indicated by the different diagnostic icons Icon Meaning Modem status Not detected Not synchronized Synchronizing Operational ...

Page 33: ... Using the left mouse button click the Start menu in the task bar Select All programs Programs in Windows 98FE 98SE ME and 2000 SAGEM F st800 then Uninstall F st800 2 The following screen appears From the proposed list select your preferred language and then click OK 3 The following screen appears Click OK 4 The following screen appears Disconnect your modem if necessary and then click OK Uninstal...

Page 34: ...3 Installation in Microsoft Windows SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page 3 20 Reproduction and communication prohibited without the written permission of E E E E ...

Page 35: ...ritten permission of E E E E Page 4 1 4 Installation in Mac OS 8 6 or Mac OS 9 x This chapter describes how to install the SAGEM F st TM 800 4 1 describes how to Connect to the Internet 4 2 describes the status information for the SAGEM F st TM 800 4 3 describes how to uninstall the SAGEM F st TM 800 4 4 ...

Page 36: ...stalling Connecting Disconnecting checking installation and uninstalling described below have been carried out arbitrarily in MacOS 9 2 4 1 Installing the SAGEM F stTM 800 1 Insert the CD ROM in the appropriate drive on your computer an icon appears in the desktop Double click this icon to show the content of the CD ROM 2 Double click in the Mac OS 8 6 9 x directory and then double click the file ...

Page 37: ...hed The screen proposing that your computer is restarted appears Click 6 A triangular icon indicating the modem status is created in the control strip 7 At the end of the installation process the diagnostics tool icon is created on the desktop 8 You can now check the installation of your modem by following the instructions in section 4 3 1 Uninstallation The Uninstallation procedure is described i...

Page 38: ...xx and Manually If not to modify these fields that are greyed out not modifiable proceed as follows In the menu bar select Apple Control Panels Modem a window appears and the menu bar is modified In the new menu bar select File Configuration and a window appears In the drop down list select By default then click the Select button This window is for configuring the IP and DNS parameters of your com...

Page 39: ...ion and communication prohibited without the written permission of E E E E Page 4 5 4 2 2 In bridged RFC 1483 mode LLC or VCMUX To connect to the Internet you must first install a PPPoE connection program This software is not supplied with the product please contact your Internet Service Provider ISP ...

Page 40: ...tten permission of E E E E 4 3 Status information for the SAGEM F stTM 800 modem 4 3 1 Checking installation of the SAGEM F stTM 800 1 In the menu bar select Apple Control Panels Modem and the following screen appears The Connection via field should contain ADSL USB Modem In the Setup area the Modem field should contain the name of your modem ADSL USB Modem ...

Page 41: ...g its USB cable the diagnostics icon appears on your desktop Double click the diagnostics tool icon or Click the triangular icon in the control strip 2 The diagnostics screen appears This screen has three tabs Operation Statistics Configuration In each of the tabbed screens the bottom right corner has a square icon the background color of which indicates the status of the modem see section Erreur ...

Page 42: ...etected the presence of the modem on one of its dedicated USB ports The modem is waiting for the driver to respond ADSL link not synchronized A connection to the Internet cannot be set up ADSL synchronization in progress The computer has detected the presence of the modem on one of its dedicated USB ports and ADSL synchronization is in progress The modem is operational ADSL link synchronized A con...

Page 43: ...ge 4 9 ADSL performance area Field Description Line Rate Upstream or outgoing rate data sent to the Internet negotiated by the ADSL link in kbit s Transmit Data Rate User s instantaneous transmit rate in kbit s Line Rate Downstream or incoming rate data coming from the Internet negotiated by the ADSL link in kbit s Receive Data Rate User s instantaneous receive rate in kbit s ...

Page 44: ...oming from the Internet negotiated by the ADSL link in kbit s Margin Indicates the current margin in dB VID CO Indicates the VID of the ADSL equipment at the subscriber end ATU R CRC Indicates the number of CRC errors since the start of transmission Attenuation Indicates the current attenuation in dB This button updates all these counter statistics ATM area Field Description Cells Rx Indicates the...

Page 45: ...ts transmitted since the connection was set up Lost Indicates the number of AAL5 lost since the connection was set up 4 3 2 3 Configuration screen Configuration area Field Description ATM Channel VTI Displays the value 8 by default This field can be used to enter a VPI value between 0 and 255 ATM Channel VCI Displays the value 35 by default This field can be used to enter a VCI value between 0 and...

Page 46: ... diagnostics application version Firmware Displays the version of the code in the modem Hardware Displays the chipset version 4 3 3 Icon indicating the modem status This icon is present on all Operation Systems listed at 1 2 System requirements The table below summarizes the modem status information as indicated by the background color of the icon Icon on SAGEM Monitor screen Icon in the control s...

Page 47: ...rs in the desktop Double click this icon to show the content of the CD ROM 2 Double click in the Mac OS 8 6 9 x directory and then double click the file install to run the Install Uninstall program 3 The following screen appears At top left select Uninstall from the list and then at bottom right click 4 The following screen appears Click 5 When the software has been uninstalled you are prompted to...

Page 48: ...4 Installation in Mac OS 8 6 or Mac OS 9 x SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page 4 14 Reproduction and communication prohibited without the written permission of E E E E ...

Page 49: ...en permission of E E E E Page 5 1 5 Installation in Mac OS X This chapter describes how to install the SAGEM F st TM 800 5 1 describes how to connect to the Internet 5 2 describes how to disconnect from the Internet 5 3 describes the Diagnostics tools 5 4 describes how to uninstall the SAGEM F st TM 800 5 5 ...

Page 50: ...g described below have been carried out arbitrarily in MacOS 10 2 The minor differences between this and MacOS 10 1 will be pointed out in comments 5 1 Installing the SAGEM F stTM 800 1 Insert the CD ROM in the appropriate drive on your computer an icon appears in the desktop Double click this icon to show the content of the CD ROM 2 Double click in the Mac OS X directory and then double click the...

Page 51: ...all the modem Click to start installation 6 When the files have been copied to the hard disk the screen opposite appears Connect the USB cable to the SAGEM F st TM 800 modem using the rear connector marked USB and then click 7 The installation is finished The screen prompting you to restart your computer appears Click 8 At the end of the installation process the diagnostics tool icon is created on...

Page 52: ...ect to the Internet 1 Click the Apple menu in the menu bar select System Preferences and click the Network icon The screen opposite appears The Location field should contain ADSL USB Routed IP The Show field should contain Ethernet Adaptator en x in which x is a number assigned by the operating system Select the TCP IP tab In the corresponding panel the Configure field should contain Manually This...

Page 53: ...r select System Preferences and click the Network icon The screen opposite appears The Location field must dispay ADSL USB Bridged Ehernet 2 Select the PPPoE tab the appropriate panel appears 3 In the Name field enter your User name 4 Enter your Password Note Your Account name and Password are delivered to you by your Internet Service Provider ISP 5 If you wish Check the Save password box for subs...

Page 54: ...the Internet Connect icon The screen opposite appears Check that the information in the Configuration Name and Password fields is correct Click to set up the connection Note If the connection is not set up an incorrect name or password may be the cause In this case click to correct the error 8 Open your browser and access the Internet If you have checked the Show PPPoE status in menu bar box see s...

Page 55: ...uide 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page 5 7 5 3 Disconnecting from the Internet 5 3 1 In routed RFC 1483 mode LLC or VCMUX The connection is permanent so there is no need for you to disconnect ...

Page 56: ...representing your Mac OS X hard disk Open the Applications folder and then double click the Internet Connect icon The screen opposite appears Click the button to disconnect the modem Note To show that the procedure has been successful this screen should show the Idle status and the Connect button If you have checked the Show PPPoE status in menu bar box see step 5 you can also do the following Cli...

Page 57: ...configure the SAGEM F st TM 800 This application is present on all the operating systems listed in section 1 2 System requirements The ADSL Monitor diagnostic tool was added to the Application directory on your hard disk when the modem drivers were installed You can access it directly by double clicking the ADSL Monitor shortcut created on your desktop The functionalities of this tool are the same...

Page 58: ...show the content of the CD ROM 2 Double click in the Mac OS X directory and then double click the install file to run the Install Uninstall program 3 The Authenticate screen opposite appears Enter your name and User password or a phrase and then click Note You must have Administrator rights to uninstall the modem 4 The screen opposite appears At top left select Uninstall from the list Then at bott...

Page 59: ...288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page 5 11 6 When the software has been uninstalled you are prompted to restart your computer Click 7 Uninstallation is complete Click You can now restart your computer ...

Page 60: ...5 Installation in Mac OS X SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page 5 12 Reproduction and communication prohibited without the written permission of E E E E ...

Page 61: ...SAGEM F st 800 RFC 1483 User Guide 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page A 1 A Appendix A SAGEM F st 800 troubleshooting ...

Page 62: ...on being set up see section A 1 1 _ A 1 1 ADSL LED blinking This indicates that the SAGEM F st 800 is attempting to connect to the remote connection DSLAM The indicator remains in this state while the modem is not connected to an active ADSL line ADSL connection takes less than a minute after connection to the ADSL line If after the connection time the LED is still flashing Check that the SAGEM F ...

Page 63: ... the problem Reinstall the modem in Windows see section 3 1 or in Mac see section 4 1 A 1 3 ADSL LED off and PWR LED on Check that the line cable is connected correctly to your modem and to the telephone line Check with your Internet Access Provider IAP that the ADSL service is definitely enabled on your telephone line A 1 4 ADSL LED on steady and PWR LED on The modem is synchronized but the PPP l...

Page 64: ...Appendix A SAGEM F st 800 troubleshooting SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page A 4 Reproduction and communication prohibited without the written permission of E E E E ...

Page 65: ...SAGEM F st 800 RFC 1483 User Guide 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page B 1 B Appendix B Safety instructions ...

Page 66: ...ly for qualified personnel and only when approved by your operator Cleaning Do not use liquid or aerosol based cleaning agents Power source The modem is powered via the USB port on your PC Check that the USB cable supplied with the hardware is not damaged cable and plugs USB port SELV 1 Safety levels LINE port TNV 3 2 Products bearing this symbol are compliant with EMC regulations and with the Low...

Page 67: ...SAGEM F st 800 RFC 1483 User Guide 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page C 1 C Appendix C Technical Specifications ...

Page 68: ... 85 mm Depth 105 mm Thickness 32 mm Weight 90 g USB interface Bit rate 12 Mbit s Standard USB 1 1 Data Asynchronous Transmission mode Bidirectional Power consumption 2 5 W Connector USB Type B socket ADSL interface Transmission code DMT Standards supported T1 413 Issue 2 G 992 1 G DMT G 992 2 G Lite G Handshake Multimode Maximum upstream rate 896 kbit s Maximum downstream rate 8160 kbit s Latency ...

Page 69: ... 10 to 100 Transport Standard ETS 300 019 1 2 class T2 3 Temperature 40 C to 70 C Relative humidity 10 to 100 Operation Standard ETS 300 019 1 3 class T3 2 Temperature 5 C to 45 C Relative humidity 5 to 85 Pressure 84 hPa to 106 hPa 880 to 1060 mbar Solar radiation 700 W m Mechanical environment Standard ETS 300 019 1 Storage Class T1 2 Transport Class T2 3 Operation Class T3 2 Physical chemical e...

Page 70: ... E E C 2 Software specifications ATM Signaling PVC Adaptation layer AAL5 Number of VCs 1 OAM management OAM F4 and F5 Quality of service UBR Encapsulation protocols RFC 1483 Routed VCMUX or LLC RFC 1483 Bridged VCMUX or LLC C 3 PC and Mac compatibility PC Windows 98 FE Windows 98 SE Windows 2000 Windows Millénium Windows XP Mac OS 8 6 OS 9 04 OS 9 1 OS 9 2 OS X 10 1 10 2 ...

Page 71: ...SAGEM F st 800 RFC 1483 User Guide 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page D 1 D Appendix D Glossary ...

Page 72: ...bscriber s premises CO Central Office CPE Customer Premises Equipment Terminal CRC Cyclic Redundancy Check Error detection method DMT Discrete Multi Tone Transmission method using 256 carriers DSLAM Digital Subscriber Line Access Multiplexer FEC Forward Error Correction HEC ATM cell Header Error Control ID IDentifier LAN Local Area Network LLC Logical Link Control Encapsulation without header MAC ...

Page 73: ...de 288021413 03 Reproduction and communication prohibited without the written permission of E E E E Page D 3 VCI Virtual Channel Identifier VCMUX Encapsulation without header VID Vendor ID VP Virtual Path VPI Virtual Path Identifier WAN Wide Area Network ...

Page 74: ...Appendix D Glossary SAGEM F st 800 RFC 1483 User Guide 288021413 03 Page D 4 Reproduction and communication prohibited without the written permission of E E E E ...

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