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U.S. Robotics 56K PC Card Winmodem 

with XJACK

®

 Connector

Quick Installation Guide for
Windows 95, 98, Me, 2000, and XP
Operating Systems

Model 3056

Part Number R24.0322.00

3056 Book English.book  Page 0  Friday, May 2, 2003  11:19 AM

Summary of Contents for 3056

Page 1: ...U S Robotics 56K PC Card Winmodem with XJACK Connector Quick Installation Guide for Windows 95 98 Me 2000 and XP Operating Systems Model 3056 Part Number R24 0322 00 ...

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Page 3: ...al lines are commonly used in office buildings and hotels If you are unsure whether your line is analog or digital ask your network administrator building management or your local telephone company Before You Begin Preparing for installation Note U S Robotics recommends uninstalling any other modems that are installed in your system and unplugging all telephone cords connected to these modems Refe...

Page 4: ...t the CD ROM drive where the Installation CD ROM is loaded D for example For Windows 2000 and XP users also select the 2000_XP folder on the Installation CD ROM D 2000_XP for example Note Windows 2000 and XP users must be logged in using an account with administrative privileges before attempting to install the modem drivers Windows XP Home Edition users have administrative privileges by default W...

Page 5: ...llation CD ROM into your CD ROM drive and click Next Select Search for the best driver for your device Recommended and click Next Select CD ROM drive and click Next When the driver is found click Next Click Finish to complete the installation Windows 95 Turn on your computer When the Update Device Driver Wizard detects your modem insert the Installation CD ROM into your CD ROM drive and click Next...

Page 6: ...n place of D 2 Select Software PhoneTools and then Install Follow the on screen instructions to complete the installation of the Classic PhoneTools software Note Additional software may also be included on the Installation CD ROM You can install this software in the same manner that is described above Troubleshooting Having trouble with your modem Try these basic troubleshooting steps first Verify...

Page 7: ...If your modem is still not working refer to the additional troubleshooting steps in this guide Windows Me 98 and 95 Click Windows Start Settings and then Control Panel Double click the Modems icon In the Modems Properties screen you should see a description for your new U S Robotics modem If you do not see a description of your modem see the Note at the end of this section Click the Diagnostics ta...

Page 8: ...n IRQ is not present in this list it indicates that Windows is not currently using it and the IRQ is considered available Locate your modem in the list of devices If a yellow exclamation point appears over the modem s description your modem is in conflict with another device Either your modem or the other device will have to be reinstalled to another IRQ in order to resolve your conflict If a usab...

Page 9: ...h COM port it is using If a previously installed modem is already using the available COM port you should uninstall that modem See your previous modem s manual for uninstallation instructions Next make sure that your COM ports are configured correctly Windows XP and 2000 Right click the My Computer icon on your desktop Click Properties Click the Hardware tab and then click Device Manager Expand th...

Page 10: ...are using Dial up Networking it may not be configured correctly Check your configuration and make sure that the correct port is selected Windows XP and 2000 Click Windows Start Control Panel or Settings in Windows 2000 and Network and Dial up Connections Right click the connection you are trying to use and then click Properties Make sure that the description in the Connect Using box under the Gene...

Page 11: ... you want to dial Possible solution If you have voice mail provided by your phone company your dial tone may be altered when messages are waiting Retrieve your voice mail to restore a normal dial tone Note If you are unable to retrieve the messages you may want to add five commas to the beginning of the number to be dialed Each comma represents two seconds Therefore adding five commas will delay t...

Page 12: ...y not be plugged into the modem Also make sure the other end of the phone cord is plugged into a working telephone wall jack Possible solution You may have a bad phone cord Try a different phone cord We recommend using the phone cord included with the modem if possible Possible solution You may have devices between the modem and telephone wall jack that affect the quality of your phone line Do not...

Page 13: ... not be able to take full advantage of V 90 technology at this time To achieve a V 90 connection the following conditions must be met The server you are dialing into must support and provide a digital V 90 signal Your ISP can provide you with a list of dial up connections and information on what those connections currently support The telephone line between your ISP and your modem must be capable ...

Page 14: ...L 60173 5157 U S A declares that this product conforms to the FCC s specifications Part 15 Class B Operation is subject to the following conditions 1 this device may not cause harmful electromagnetic interference and 2 this device must accept any interference received including interference that may cause undesired operations This equipment complies with Part 15 for Home and Office use Caution to ...

Page 15: ...FCC compliant telephone cord and modular plug are provided with this equipment which is designed to connect to the telephone network or premises wiring using a Part 68 compliant compatible jack See installation instructions for details This equipment uses the following Universal Service Order Code USOC jacks RJ 11C The modem needs to be connected with a minimum 26AWG phone cord UL Listing CUL List...

Page 16: ...r to disconnect the equipment AVIS Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada L étiquette d Industrie Canada identifie le matériel homologué Cette étiquette certifie que le matériel est conforme aux normes de pr...

Page 17: ...SUCH SOFTWARE OBTAINING WARRANTY SERVICE Customer must contact a U S Robotics Corporate Service Center or an Authorized U S Robotics Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from U S Robotics or its authorized reseller may be required Products returned to U S Robotics Corporate Service Center must be pre authorized by U S...

Page 18: ...AIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties ...

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Page 21: ...al lines are commonly used in office buildings and hotels If you are unsure whether your line is analog or digital ask your network administrator building management or your local telephone company Before You Begin Preparing for installation Note U S Robotics recommends uninstalling any other modems that are installed in your system and unplugging all telephone cords connected to these modems Refe...

Page 22: ...t the CD ROM drive where the Installation CD ROM is loaded D for example For Windows 2000 and XP users also select the 2000_XP folder on the Installation CD ROM D 2000_XP for example Note Windows 2000 and XP users must be logged in using an account with administrative privileges before attempting to install the modem drivers Windows XP Home Edition users have administrative privileges by default W...

Page 23: ...llation CD ROM into your CD ROM drive and click Next Select Search for the best driver for your device Recommended and click Next Select CD ROM drive and click Next When the driver is found click Next Click Finish to complete the installation Windows 95 Turn on your computer When the Update Device Driver Wizard detects your modem insert the Installation CD ROM into your CD ROM drive and click Next...

Page 24: ...n place of D 2 Select Software PhoneTools and then Install Follow the on screen instructions to complete the installation of the Classic PhoneTools software Note Additional software may also be included on the Installation CD ROM You can install this software in the same manner that is described above Troubleshooting Having trouble with your modem Try these basic troubleshooting steps first Verify...

Page 25: ...If your modem is still not working refer to the additional troubleshooting steps in this guide Windows Me 98 and 95 Click Windows Start Settings and then Control Panel Double click the Modems icon In the Modems Properties screen you should see a description for your new U S Robotics modem If you do not see a description of your modem see the Note at the end of this section Click the Diagnostics ta...

Page 26: ...n IRQ is not present in this list it indicates that Windows is not currently using it and the IRQ is considered available Locate your modem in the list of devices If a yellow exclamation point appears over the modem s description your modem is in conflict with another device Either your modem or the other device will have to be reinstalled to another IRQ in order to resolve your conflict If a usab...

Page 27: ...h COM port it is using If a previously installed modem is already using the available COM port you should uninstall that modem See your previous modem s manual for uninstallation instructions Next make sure that your COM ports are configured correctly Windows XP and 2000 Right click the My Computer icon on your desktop Click Properties Click the Hardware tab and then click Device Manager Expand th...

Page 28: ...are using Dial up Networking it may not be configured correctly Check your configuration and make sure that the correct port is selected Windows XP and 2000 Click Windows Start Control Panel or Settings in Windows 2000 and Network and Dial up Connections Right click the connection you are trying to use and then click Properties Make sure that the description in the Connect Using box under the Gene...

Page 29: ... you want to dial Possible solution If you have voice mail provided by your phone company your dial tone may be altered when messages are waiting Retrieve your voice mail to restore a normal dial tone Note If you are unable to retrieve the messages you may want to add five commas to the beginning of the number to be dialed Each comma represents two seconds Therefore adding five commas will delay t...

Page 30: ...y not be plugged into the modem Also make sure the other end of the phone cord is plugged into a working telephone wall jack Possible solution You may have a bad phone cord Try a different phone cord We recommend using the phone cord included with the modem if possible Possible solution You may have devices between the modem and telephone wall jack that affect the quality of your phone line Do not...

Page 31: ... not be able to take full advantage of V 90 technology at this time To achieve a V 90 connection the following conditions must be met The server you are dialing into must support and provide a digital V 90 signal Your ISP can provide you with a list of dial up connections and information on what those connections currently support The telephone line between your ISP and your modem must be capable ...

Page 32: ...L 60173 5157 U S A declares that this product conforms to the FCC s specifications Part 15 Class B Operation is subject to the following conditions 1 this device may not cause harmful electromagnetic interference and 2 this device must accept any interference received including interference that may cause undesired operations This equipment complies with Part 15 for Home and Office use Caution to ...

Page 33: ...FCC compliant telephone cord and modular plug are provided with this equipment which is designed to connect to the telephone network or premises wiring using a Part 68 compliant compatible jack See installation instructions for details This equipment uses the following Universal Service Order Code USOC jacks RJ 11C The modem needs to be connected with a minimum 26AWG phone cord UL Listing CUL List...

Page 34: ... equipment AVIS Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada L étiquette d Industrie Canada identifie le matériel homologué Cette étiquette certifie que le matériel est conforme aux normes de protection d exploita...

Page 35: ...tics s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicord U S Robotics published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials U S Robotics makes no warranty or repres...

Page 36: ... INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW U S ROBOTICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BU...

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Page 39: ...n tact U S Robotics and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this docu mentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as d...

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