Royal Vendors RVV Gen II Operation And Service Manual Download

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Royal Vendors, Inc.

RVV Generation II with KO Programming

RVV Gen II

Royal Vendors, Inc.

• 426 Industrial Boulevard • Kearneysville WV 25430-2776 • USA

Telephone

+1 304 728 7056 •

Fax

+1 304 725 4016 • [email protected] • [email protected] • www.royalvendors.com

Manufactured by

Operation and Service Manual

Summary of Contents for RVV Gen II

Page 1: ...RVV Gen II Royal Vendors Inc 426 Industrial Boulevard Kearneysville WV 25430 2776 USA Telephone 1 304 728 7056 Fax 1 304 725 4016 technicalinquiry royalvendors com parts royalvendors com www royalven...

Page 2: ...al Vendors Inc 426 Industrial Boulevard Kearneysville WV 25430 2776 USA Customer Service 1 304 728 7056 or Toll Free 1 800 931 9214 Fax 1 304 725 4016 E mail technicalinquiry royalvendors com parts ro...

Page 3: ...nism Controller 13 Touch Pad 14 Delivery Sensor 14 Door Switches 14 Vacuum Fluorescent Display VFD 14 Electronic Power Supply 14 Refrigeration System 15 Ballast 17 Credit Peripherals 17 SECTION 3 Vend...

Page 4: ...Maintenance 40 What to Clean 40 Lubrication 40 Preventive Maintenance 40 RVV NG Product Cup Manual Calibration 41 SECTION 5 Troubleshooting 42 Troubleshooting by Error Codes 42 Troubleshooting by Sym...

Page 5: ...he vender once it leaves the premises It is the owner or lessor s responsibility to maintain the vender in a safe condition See installation insert located in the coin box of a new vender for proper i...

Page 6: ...moving parts and live circuits when servicing WARNINGS 1 ONLY FULLY TRAINED PERSONNEL SHOULD ACCOMPLISH POWER ON SERVICING SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS 2 LIGHTING CIRCUITS...

Page 7: ...slightly to remove the separated pieces See Figure 1 1 REMOVE DOOR BLOCK After opening the vender s door locate the wooden shipping block at the bottom right under the door Lift the block straight up...

Page 8: ...lost or the vender is unplugged Programming the Vender All programming of the vender is done in the Service Mode To enter the Service Mode open the vender s door and press and release the Service Mod...

Page 9: ...al number Amps required by the vender Unit charge of R134a Refrigeration design pressures The vender s model code contains useful information the machine type such as RVRVV Royal Vendors Royal Vision...

Page 10: ...of which have designated position codes The following section outlines all the VMC s pinouts The word key refers to the small plastic insert plugged into a position of the connector The purpose of th...

Page 11: ...the future but at the time of this printing they are not available 24 Volt DC Power In Position P5 The two 2 wire harness connecting to this pinout comes from the electronic power supply It is imperat...

Page 12: ...n activity is based on the signal reported to the control board from these sensors PIN WIRE FUNCTION NUMBERCOLOR 1 RED TEMP SENSOR 5 VDC 2 WHITE TEMP SENSOR SIGNAL 3 KEY 4 BLACK TEMP SENSOR GROUND 5 R...

Page 13: ...B 9 NOT USED 10 NOT USED 11 GREEN X AXIS PHASE A 12 WHITE X AXIS PHASE A Delivery Cup Position P3 This harness connects to the delivery cup assembly board PIN WIRE FUNCTION NUMBERCOLOR 1 BLACK GROUND...

Page 14: ...the vender s control board The electronic power supply is a major contributor to the vender s operation Without it the control board cannot function LOCATION OF ELECTRONIC POWER SUPPLY The power suppl...

Page 15: ...the controller calls for cooling continuously for 24 hours the vender will go into a defrost mode for one hour If the refrigeration unit still does not cycle after an additional eight hours a no pull...

Page 16: ...to vaporize and absorb heat as it passses through the evaporator Drier The drier is located in the refrigerant line between the capillary tube and condenser It traps and removes moisture from the ref...

Page 17: ...unit directly into a wall outlet or other external electrical source the refrigeration unit MUST remain in the vender for proper grounding If the unit is removed from the vender an electrocution haza...

Page 18: ...vender door and press and release the blue mode button located on the control board The vender s touch pad consists of 12 buttons Five of these buttons see Figure 3 1 below left are used to program th...

Page 19: ...the average rectified voltage was over 45VDC for more than 30 seconds 5 System Scale Factor indicating one of the credit peripherals has introduced an incompatible scaling factor 6 Inlet Sense indica...

Page 20: ...is reporting a port sense error or 7 Delivery Port Door indicating that the DMC is reporting a port door error After taking corrective action to manually fix the Vend Mechanism errors the errors may b...

Page 21: ...essing enter when a particular bill value is displayed will pay out the displayed bill type All bills dispensed in this mode are counted in the MIS manual dispense mode counters Pressing exit while a...

Page 22: ...lay the current number of shelves the system believes are available Pressing up or down will cycle through the number of shelves available 5 8 Pressing enter will save a new total of shelves available...

Page 23: ...when the vender has completed this test This is purely a visual test Pressing exit will terminate the test Note The delivery test will only start if the door is CLOSED 3 Cup Test Pressing enter at Cu...

Page 24: ...e displayed if the vender fails this test where represents a failure reason This test allows service personnel to observe if there is any consistency in finding home Pressing exit will terminate the t...

Page 25: ...on the second line N will represent the selection number The individual counts are resettable If exit is pressed anytime during this operation the controller will return to the Card Counters prompt P...

Page 26: ...en press enter to save that price Pressing up or down at the Price Sel N prompt will cycle through all available selection numbers Press exit to return to the Price Program prompt From the Price Progr...

Page 27: ...only once from a cell before moving to the next cell in the space to sales Pressing enter at this point will save the current setting If exit is pressed during this editing process the controller will...

Page 28: ...scrow of coins is allowed until any of the following three events occurs 1 Any bill is taken into the bill acceptor 2 Any cash box coin is inserted into the changer or 3 The maximum vend price is reac...

Page 29: ...e in order for the correct change message to remain off In other words if Corr Chg Value is set to 0 25 the changer must be able to pay back 0 25 0 20 0 15 0 10 and 0 05 in any combination or else the...

Page 30: ...31 is displayed Pressing up or down at this point will increase or decrease this number If enter is pressed the currently displayed date is saved and the controller will return to the Day prompt Use...

Page 31: ...er will enter the start time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modifie...

Page 32: ...s either 1 or 0 Pressing up or down will cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X betw...

Page 33: ...grees setting Using up or down will increase or decrease the number by 1 F 0 5 C over the range of 32 F to 75 F 0 C to 24 C Pressing enter will save the storage temperature and return you to the Stora...

Page 34: ...y Day and X is either 1 or 0 Pressing up or down will cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will...

Page 35: ...through the various discount control settings Enable Start Time Stop Time Discount Selections and Less Amount If exit is pressed the controller will return to the Select Discount prompt Use up to pro...

Page 36: ...r will enter the stop time setting routine The display will show the current four digit hour and minute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified...

Page 37: ...ll be displayed immediately after the POS message If X 0 free vend will be disabled when the key switch is activated If X 1 free vend will be enabled when the key switch is activated Note All free ven...

Page 38: ...the desired status is displayed pressing enter will save that status and return you to the Lighting X display status no longer flashing If X 0 lighting control will be disabled when the key switch is...

Page 39: ...he vender s control board Using up or down will cycle through each selection as Cash Sel N X XX where N represents the appropriate selection number and the X s represent the resettable cash count for...

Page 40: ...dirt and will adversely affect performance Product Cup The cup floor should be kept clean and free of syrup Lubrication Latch Strike Nut The latch strike nut should be lubricated as needed Refrigerat...

Page 41: ...nd shelf ALIGN LEFT EDGE OF CUP WITH THE RIGHT EDGE OF THE SEVENTH CARD INSERT AREA AS COUNTING FROM THE LEFT OF THE SHELF GAP BETWEEN DOOR FACE AND CUP TRIP ARM TO BE APPROXIMATELY 1 32 1 mm GAP BETW...

Page 42: ...nsulted for further tests and corrective actions Troubleshooting by Error Codes Error Type Detailed Error Code Test Procedure Corrective Action Control System Door Switch Indicates that one or both of...

Page 43: ...ance rate more than 20 of the last 255 coins were slugs Check changer acceptor for obstruction or dirt If no obstructions are apparent and the acceptance appears to be okay this may be an indication o...

Page 44: ...und to be correct If replacing the cable does not correct the problem replace the port receiver and transmitter boards Delivery Port Door Indicates that the DMC is reporting a port door error Check to...

Page 45: ...temperature 10 F 5 5 C above the compressor cut in setting Proceed with normal refrigeration troubleshooting Compressor Indicates that the cooling system is not heating at 1 F 0 5 C per hour or better...

Page 46: ...n and black wires at position P3 on the DMC board If voltage is found replace the harness if voltage is not found replace the DMC board Secondary search pattern note After attempting to home the first...

Page 47: ...d the lenses are seated properly black lens on the left and clear lens on the right Check the connections at the emitter and detector boards If all the above does not help replace the product cup asse...

Page 48: ...ending area once The Perimeter Test allows service personnel to observe if there are any obstructions around the perimeter of the vender that would inhibit vending Testing will be displayed while this...

Page 49: ...iver product 1 Check calibration on Port X Refer Section 3 Vender Programming for calibration instructions 2 While in X port calibration adjust the cup trip arm so that it catches the trip bracket abo...

Page 50: ...s not extend out from cup Refer to Figure 5 4 1 Remove the top of the cup and check the harness connection at pinout P3 on the cup logic board Refer to Figure 5 5 Make sure there are no loose wires an...

Page 51: ...are in their correct positions Refer to Figure 5 8 3 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the harness If...

Page 52: ...ed green and black that run into a sensor Refer to Figure 5 9 This is the Hall Effect sensor which detects the home position magnet located under the bottom shelf Place a magnetic screwdriver or other...

Page 53: ...s not holding the switch down If it is bend the plastic upward so that it completely disengages the switch 3 Check the wiring to the Y home switch 4 Check for 5 VDC on the black and red wires pins 6 a...

Page 54: ...break the infrared beam by placing a hand or other item in front of one of the sensors The display should change from CS 0 to CS 1 1 If the display does not change check the emitter lens clear and det...

Page 55: ...filter FIGURE 5 13 Emitter lens and detector filter Make sure the lens and filter are not creased or wrinkled Location of filter dark lens Location of clear lens Emitter board harness Detector board h...

Page 56: ...mating of the port slide switch and the linkage arm Refer to Figure 5 15 2 Check for 5 VDC on the red and black wires at the port slide switch If voltage is found check to make sure the port slide is...

Page 57: ...sure the port bin is relatively clean inside and clear of any debris that could be blocking the emitter and detector boards infrared beam Refer to Figure 5 18 If the port bin is hanging open reset th...

Page 58: ...k the harnessing to the emitter and detector boards located in the product bin Refer to Figure 5 21 3 Check the harnessing on both control boards at position P4 on the DMC board 5 VDC on the black and...

Page 59: ...inout P1 on the DMC board is tight with no wires loose backed out etc 3 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the Y encoder If any wire fails replace th...

Page 60: ...ted behind this plastic piece C Encoder count is correct but the belts do not move the mechanism the correct distance 1 Y axis up and down movement a Check the tension of the Y belts If the belts are...

Page 61: ...ile the X belt is running c If tension is correct and neither pulley is found to be loose replace the X belt FIGURE 5 27 Y axis pulleys Check the top pulleys and the pulley on the Y motor to make sure...

Page 62: ...l C E SPEED indicates a failure to adjust motor speed F SIDE S indicates a failure in the perimeter test to move along side S VII Multiple Home Test Pressing enter at Multiple Home Test will cause the...

Page 63: ...ure 5 31 If no voltage is found replace the logic board E Using an ohmmeter check for continuity on all wires in the harnessing from pinout P3 on the DMC board to the cup logic board If any wire fails...

Page 64: ...VV NG Optional 842465 SECTION 6 Parts Catalog RVV Gen II Main Controllers C39 VMC 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 P14 P2 P3 P11 5 4 3 2 1 P10 P4A P4 8 7 P13 SW1 P6 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7...

Page 65: ...4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 TO VMC 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 TO VMC 18 19 4 3 2 1 8 7 6 5 4 3 2 1 COM NO NC 8 7 6 5 4 3 2 1 5 4 3 2 1 6 5 4 3 2 1 5 6 3 4 17 14 Dual Door Switch Harness R...

Page 66: ...RVV Gen II KO Service and Parts Manual 66 SECTION 6 Parts Catalog RVV Gen II Door Assembly Rear 1 2 3 4 5 9 6 7 8 10 11 13 14 17 22 19 21 20 18 16 15 12...

Page 67: ...12 Cash Box Chute Assembly 394560 13 Lower Door Brace 394544 14 Enclosed Coin Cup W A Rear 394529 15 Upper Door Bracket 394524 16 Door Switch 835023 17 Harness Retainer 394557 18 Control Board Cover...

Page 68: ...RVV Gen II KO Service and Parts Manual 68 SECTION 6 Parts Catalog Elevator Cup Assembly 394700 12 9 2 1 15 5 8 3 4 14 7 1 2 13 16 17 11 10 6...

Page 69: ...VV NG Quick Remove 356859 5 Bottom Idler Assembly RVV NG 356821 6 Top Idler Assembly RVV NG Quick Remove 356841 7 Elevator Assembly 394702 8 Y home Switch Assembly RVV NG 356831 9 Cup Assembly 394701...

Page 70: ...RVV Gen II KO Service and Parts Manual 70 SECTION 6 Parts Catalog Product Cup Assembly 394701 1 5 6 14 15 16 17 15 18 25 26 27 4 28 29 21 22 23 19 20 7 9 8 10 11 12 13 2 24 3 30 31 32...

Page 71: ...ssembly RVV NG 839052 15 Sensor Cover RVV NG 815607 16 Cup Emitter Board RVV NG 836189 Cup Sensor Transmitter Harness to Cup Emitter Board 842546 17 Cup Detector Board RVV NG 836190 Optical Receiver B...

Page 72: ...RVV Gen II KO Service and Parts Manual 72 SECTION 6 Parts Catalog Elevator Assembly 394702 1 2 3 4 6 7 8 22 10 11 12 14 15 13 14 5 17 18 14 16 19 18 20 21 23 5 5 8 7 14 14 9 24 25...

Page 73: ...10 Traveler Motor Mount RVV NG 812405 11 X idler Shaft 803101 12 XL Timing Belt RVV NG 816128 13 Nut Double Chamfer 8 32 E905040 14 Keps Nut 8 32 E905001 15 X motor Assembly RVV NG 356855 16 Screw 8 3...

Page 74: ...Retainer Top Bottom 394563 2 Display Plate Assembly VFD 394555 3 Security Plate Assembly 394540 4 Door Vandal Panel 394556 5 Sign Retainer Left Right 394564 6 Enclosed Coin Cup Assembly 394530 7 Port...

Page 75: ...lt 1 4 20 x 1 E901037 6 Keps Nut 1 4 20 E905002 7 Front Plate Keypad 355556 8 Keypad 842643 9 Back Plate Keypad 355555 10 Washer Flat Nylon 0 252 ID x 0 472 OD x 0 062 thick E904035 11 Serrated Flange...

Page 76: ...y Plate Assembly VFD 394555 1 3 2 5 6 4 7 ITEM NO DESCRIPTION PART NUMBER 1 Vacuum Fluorescent Display Plate 394913 2 Display Window RVV 815515 3 Display Cover VFD 394912 4 Nylon Washer E904029 5 Nylo...

Page 77: ...SCRIPTION PART NUMBER 1 Rear Slide Bracket 394546 2 Drawer Slide 812430 3 Screw 8 32 x 3 8 Pan Head E901011 4 Front Slide Bracket 394547 5 Changer Bracket 394548 6 Spring Hinge 912438 7 Steel Pop Rive...

Page 78: ...Door Slide 393547 2 Port Door Assembly 393546 3 Extension Spring Port Door 914051 4 Bushing Delivery Door RVV 803092 5 Spring Cover Left 393548 6 Spring Cover Top 366531 7 Spring Cover Bottom 356149 8...

Page 79: ...cket with Studs RVV 366589 4 Port Box Weight RVV Smaller 366527 5 Port Box Weight RVV Larger 337528 6 Pop Rivet 1 8 diameter 0 126 0 187 grip E908007 7 Screw 8 32 x 3 8 Pan Head E901011 8 Keps Nut 8 3...

Page 80: ...601 6 Delivery Emitter 2 beam 842600 7 Emitter Plate with Standoffs 366592 8 Port Latch 393516 9 Port Housing Back 366509 10 Flat Washer E904039 11 Screw 6 32 x 1 2 E901108 12 Nyliner Thomson E916010...

Page 81: ...Cell Assembly Single RVV NG 815599 2 Sidewall Cellbase RVV NG 815600 3 Package Retainer Double 815619 Single 815628 4 Package Pusher 815671 Selection Decals not part of assembly 931674 Pusher Retaini...

Page 82: ...RVV Gen II KO Service and Parts Manual 82 SECTION 6 Parts Catalog RVV Gen II Cabinet 11 1 2 2 3 4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22...

Page 83: ...Assembly 810291 17 Shelf Rail Right with Lockout 356704 18 Shelf Rail Left 356701 19 Evaporator Fan Cover 811052 20 Case Support Bracket 394003 21 X axis Home Magnet Assembly 815596 22 X axis Home Bra...

Page 84: ...337007 2 Inner Door Channel Right 337025 3 Inner Door Channel Top Bottom 337020 4 Latch Strike Assembly 394006 5 Evaporator Cover 393000 6 Bottom Air Guide 337008 7 Evaporator Fan Housing 393006 8 Fa...

Page 85: ...splay Lighting Control Start Day Start Hour Stop Time Stop Hour Return to Sales English French German Italian Portuguese Spanish Slovene Finnish Norwegian Custom Over Ride Switch Free Vend No Vend Sal...

Page 86: ...BROWN RED GREEN YELLOW BLUE GREY WHITE PINK 3 2 1 X AXIS CABLE CHAIN HALL EFFECT SENSOR RCVR BOARD XMTR BOARD GREEN BLACK RED RED BLACK RED GREEN BLACK VCC OUT GND DELIVERY CUP ASSEMBLY DMC 3 2 1 P5 G...

Page 87: ...2 LED PORT OPTICS GREEN RED BLACK BROWN WHITE P9 6 5 4 3 2 1 1 WHITE BLACK P5 1 2 3 4 2 3 4 5 6 7 8 LED1 R117 P1 RED 9 10 8 7 6 5 4 3 2 1 J1 DEX P15 KEY P8 BLACK RED 6 5 4 3 2 1 P7 12 13 11 10 9 8 7 6...

Page 88: ...the full vender refrigeration unit and or control board serial numbers 4 A copy of the Packing Slip the correct serial number and complete Return Material Tag provided with part are required for retu...

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