The camera and smartphone cannot connect by Wi-Fi.
Please check the following.
* Is the camera’s wireless function turned on? (Wireless lamp is lit)
* You may be connected to another nearby device. Turn off Wi-Fi connections to other devices
and switch the camera’s wireless button to off and then back to on.
* There may be electromagnetic interference from a microwave oven, 2.4 GHz band cordless
phone, indoor wireless LAN device, or other device.
* The Wi-Fi connection may have disconnected for some reason. Configure the Wi-Fi settings
again from the settings screen.
It may be possible to connect by switching the camera’s Wi-Fi button off and then back to on,
and repeating the connection process.
If it still does not connect, tap “THETA******” displayed in the Wi-Fi settings screen,
disconnect/delete the network, and try the connection procedures again from the beginning.
Cannot connect to the camera. An error message appears
that says: Cannot connect to the camera. Please check the
Wi-Fi settings.
This error message occurs when a Wi-Fi connection cannot be made between the camera and
smartphone. Please check the following.
* Is the camera in sleep mode?
The Wi-Fi connection is disconnected in sleep mode. Therefore, wake the camera up from sleep
mode and reconnect the Wi-Fi. Click here for details regarding sleep mode.
Press the camera shutter button > select the smartphone "Settings" > turn Wi-Fi on > tap
"THETA******" in the network selection > start the app.
* It may be difficult to connect to Wi-Fi for some reason. Turn the camera's Wi-Fi button off/on,
and then connect to the Wi-Fi again from the setting screen.
Unable to connect the camera and smartphone over wireless
LAN.
Check the following
・
Is the camera power or wireless LAN turned on?
・
Is the camera connected to a different smartphone?
・
Is the password correct?
If you still cannot connect after checking these items, restart the smartphone and try again.
