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Maintenance and troubleshooting 

record sliding door system 20 

 

 

Manufacturer:

 

Distributor:

 

agtatec ag 

Allmendstrasse 24 
CH-8320 Fehraltorf 
Switzerland 

Tel. no. : 

+41 44 954 91 91 

Fax. no. : 

+41 44 954 92 00 

www.agta-record.com 

 

 

 

 Copyright by agtatec ag, CH-8320 Fehraltorf 

September 2009 

Article no. 102-020.110.805 

 

Summary of Contents for 102-020.110.805

Page 1: ...oor system 20 Manufacturer Distributor agtatec ag Allmendstrasse 24 CH 8320 Fehraltorf Switzerland Tel no 41 44 954 91 91 Fax no 41 44 954 92 00 www agta record com Copyright by agtatec ag CH 8320 Fehraltorf September 2009 Article no 102 020 110 805 ...

Page 2: ...s 4 2 1 Use for the intended purpose 4 2 2 General safety and accident prevention regulations 4 3 Instructions for maintenance and service 5 3 1 Preparations 5 3 2 Schedule of periodical maintenance 5 3 3 Logbook 6 4 Repairs 7 4 1 System information on BDE D 7 4 2 Error display and troubleshooting 8 5 Taking out of service and disposal 14 5 1 Taking out of service 14 5 2 Dismantling and disposal 1...

Page 3: ...ential connecting and cover pro files Manufacturer agtatec ag company CH 8320 Fehraltorf Operator Owner of the record system 20 sliding door regardless whether he operates the installation himself or supplies it to a third party End user All the persons who use the automatic sliding door Specialist All the persons who are authorized to carry out some specific activity on a sliding door installatio...

Page 4: ...ms and must be installed indoors or on the inner side of a building It can also be mounted on the outer side if the customer provides for a proper sealing Any other application or use beyond this purpose is not considered to be an intended purpose The manufacturer bears no liability for any resulting damage the operator alone shall bear the responsibility The intended purpose also includes observa...

Page 5: ...equires to be unplugged Slide door leaves by hand in closed position Actuate locking device manually The locking device must be able to be easily actuated Door leaves should show an approx 1 mm play in the locked position Check MPV locking elements in door leaf Control gear belt check tension of gear belt and if necessary retighten by shifting the guide pulley support Check correct positioning of ...

Page 6: ...RED operator on escape routes according to local prescriptions Keep record If applicable additional control for CO48 operator according to local prescriptions Check condition of rubber cord traction cord must pull door open on 100 of opening width Control guide pulley and surveillance switch Keep record of results Administration Should the door not meet any longer the country specific regulations ...

Page 7: ...system like e g the software version can be read out of the BDE D main display Telephone number fault and maintenance are only displayed when this function has been activated by the service technician Press key about 2 seconds Browse through informations by tapping the key Back to main display by pressing the key or automatically after 20 seconds ...

Page 8: ...e listed in the table below according to their number and together with a problem description and data for troubleshooting the errors and resetting the display The following abbreviations and symbols are used Abbreviation Symbol Meaning Nr Status or error number Typ This error only occurs with this special type of door Res A service technician is required for resetting the error display After remo...

Page 9: ...or battery is not plugged in Door works if mains voltage is provided and it is no RED instal lation or rather the parameter Basic escape route is not acti vated 9 Open unsuccessful Door does not open or only slowly SIO might possibly be active or motion be mechanically hin dered e g dirt in floor track 10 Locking error Locking error and door remains approx 10 cm open de pending on parameterising d...

Page 10: ...r manual unlocking has been actuated 33 Error ELS1 X Light barrier signal is not identified Inform after sales service Calibrate ELS with 2 light pulses 36 VOK closed l X Locking device does not work properly On BDE D change operating mode to Automatic and again to Locked Wrong locked position or VRR faulty 37 Motor current X Possibly wrong motor type parameterised or motor is over loaded 38 Motor...

Page 11: ...onfigure door Replace control unit if door still fails to function 61 SSK 60 sec active Key operated contact stays active Door remains open Control SSK switch and wiring connections Door can be locked with 62 BDE no priority BDE is locked e g by a clock timer on input SURV SURA ac cordingly configured On RED installations door is locked with BDE V 88 Diff parameters RED X With RED different progra...

Page 12: ...Display text Type Res Comments and possible troubleshooting 102 Diff RED status RED DUO X Different software in both microprocessors Update software in STM 20 DUO RED 112 Batt not charged complet Battery is not fully charged Message disappears from display in case of full charge ...

Page 13: ...ontrol connection 14 EEPROM EEPROM faulty Load factory settings Replace unit 15 EEPROM LEER EEPROM empty Load factory settings Replace unit 16 LERNPARAMETER No teaching parameters available Perform teach in run 17 HW DEFEKT Hardware faulty Replace unit 03 SLAVE CPU2 CPU2 microprocessor 2 on control unit Correctly place cable to encoder 2 for RED DUO twisted 08 SENS SI 1 SI 1 presence detector insi...

Page 14: ...the machine must be sorted by material types and disposed of according to local regulations and guidelines The record system 20 sliding door installation can consist of the following materials among other things Aluminium Door leaf and side screen profiles Operator casing Various profiles and small parts Steel and iron parts Optionally spacing or reinforcing profiles Various small parts like carri...

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