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February 11, 2019

7021-155H

NOTICE: DO NOT DISCARD THIS MANUAL

R

CASTILE-B PELLET APPLIANCE

MODEL(S):

CASTILE-MBK-B

CASTILE-CSB-B

CASTILE-PMH-B

Owner’s Manual

Operation & Care

INSTALLER: Leave this manual with party responsible for use and operation. 

OWNER: Retain this manual for future reference. 

Contact your dealer with questions on installation, operation, or service. 

CAUTION

Tested and approved for wood pellets and shelled 

corn only. Burning of any other type of fuel voids your 

warranty.

NOTE

To obtain a French translation of this manual, please 

contact your dealer or visit 

www.quadrafire.com

Pour obtenir une traduction française de ce manuel, s’il 

vous plaît contacter votre revendeur ou visitez 

www.quadrafire.com

CAUTION

Check building codes prior to installation.

•  Installation MUST comply with local, regional, state 

and national codes and regulations.

• 

Consult local building, fire officials or authorities 

having jurisdiction about restrictions, installation 

inspection, and permits.

Installation and service of this appliance should be performed by 

qualified personnel. Hearth & Home Technologies recommends 

HHT Factory Trained or NFI certified professionals.

WARNING

If the information in these instructions is 

not followed exactly, a fire could result 

causing property damage, personal injury, 

or death.

 

• 

Do not store or use gasoline or other flammable 

vapors and liquids in the vicinity of this or any other 

appliance.

• 

Do not over fire - If appliance or chimney connector 

glows, you are over firing. Over firing will void your 

warranty.

•  Comply with all minimum clearances to combustibles 

as specified. Failure to comply may cause house fire.

HOT SURFACES! 

Glass and other surfaces are hot during 

operation AND cool down. 

WARNING

Hot glass will cause burns.

•  Do not touch glass until it is cooled

•  NEVER allow children to touch glass

•  Keep children away

•  CAREFULLY SUPERVISE children in same room as 

fireplace.

•  Alert children and adults to hazards of high 

temperatures

•  High temperatures may ignite clothing or other 

flammable materials.

•  Keep clothing, furniture, draperies and other 

flammable materials away.

Summary of Contents for CASTILE-B series

Page 1: ...ons installation inspection and permits Installation and service of this appliance should be performed by qualified personnel Hearth Home Technologies recommends HHT Factory Trained or NFI certified p...

Page 2: ...ner Installation Installation du Coin C Side Wall Mur De C t 2 51mm Vertical 3 in 6 in Adapter Kit Part 812 3570 Installation Unassemblage Pour Adapteur 76mm 152mm Pi ce 812 3570 Pour Installation ver...

Page 3: ...Your First Fire 10 F Filling the Hopper 10 G General Operating Information 10 H Starting Your First Fire 11 I Fire Characteristics 11 J Feed Rate Adjustment Instructions 11 K Ignition Cycles 12 L Rest...

Page 4: ...lectronic components and glass X X X Factory installed blowers X Molded refractory panels X Ignition Modules X Firepots burnpots mechanical feeders auger assemblies X Vent Free burners Vent Free ceram...

Page 5: ...arranging a warranty call Travel and shipping charges for parts are not covered by this warranty Limited Catalyst Warranty o For wood burning products containing a catalyst the catalyst will be warran...

Page 6: ...ue to water or weather damage which is the result of but not limited LIMITATIONS OF LIABILITY have other rights which vary from state to state EXCEPT TO THE EXTENT PROVIDED BY LAW HHT MAKES NO EXPRESS...

Page 7: ...N A EPA BTU Output 8 500 to 28 200 hr BTU Input 11 600 to 38 700 hr Vent Size 3 4 or 6 inches L or PL Hopper Capacity 45 lbs Fuel Wood Pellets Weighted average LHV efficiency using data collected duri...

Page 8: ...installed in a sleeping room it is recommended that 3ft of vertical be installed prior to horizontally exiting the room and a smoke CO alarm be installed in the bedroom The size of the room must be at...

Page 9: ...Plaster Brick Iron Concrete Tile Glass Slate Materials reported as passing ASTM E 136 Standard Test Method for Behavior of Metals in a Vertical Tube Furnace of 750 C Wood Compressed Paper Plant Fiber...

Page 10: ...on instructions 2 Double check that the ash drawer and firebox are empty 3 Close the front door IMPORTANT DETAIL The tip of the thermocouple must be in contact with the inside end of the thermocouple...

Page 11: ...t the feed rate may require a slight adjustment If the appliance is running all of the time 100 corn will work after the fire has been started using wood pellets I Fire Characteristics A properly adju...

Page 12: ...ts NOTICE Clearances may only be reduced by means approved by the regulatory authority having jurisdiction Fire Risk Keep combustible materials gasoline and other flammable vapors and liquids clear of...

Page 13: ...tart with item 01 and is advanced to each following item by a single press of the NEXT button The options for each item are changed using the UP or DOWN buttons ITEM 01 CLK CLOCK FORMAT 12Hr default T...

Page 14: ...P or DOWN The temporarily changed set temperature will return to the programmed value stored in memory when start time of the next upcoming scheduled event is reached MORN DAY EVE OR NITE While the te...

Page 15: ...libration 1 Move TEMPERATURE switch to OFF 2 Move SET switch to RUN 3 Press and hold both UP and DOWN buttons together for at least 5 seconds the words SET and CAL will appear on the display along wit...

Page 16: ...he LO BATT appears on the display screen The batteries are located on the back of the thermostat s circuit board The front portion of the thermostat can be removed from the back half by using the tabs...

Page 17: ...the operation or longevity of your insert 2 Ash buildup on glass 2 This is normal Clean the glass 3 Glass has turned dirty 3 Excessive build up of ash The lower burn settings will produce more ash th...

Page 18: ...R X Glass When clear view of fire pot becomes obscured OR X Heat Exchanger Drop Tube Every 1 ton of fuel OR X Hopper Every 1 ton of fuel or when changing fuel types OR X Venting System More frequently...

Page 19: ...the left and right of the fire pot are 2 cleaning slide plates with finger holes Pull both slide plates out and then open the glass door Sweep the remaining ash from the firebox into the 2 open holes...

Page 20: ...baffle This will require removing the cast baffle Please refer to page 35 for a detailed explanation of removing the baffle WARNING Heat exchanger cleaning rods may be warm to the touch For safety pur...

Page 21: ...s 11 Cleaning the Glass Frequency When clear view of the fire pot becomes obscure By Homeowner a Appliance must be completely cool before cleaning glass b Vacuum fly ash from glass and door rope c Use...

Page 22: ...fuel is shown in Figure 22 2 The correct flame size when good quality premium pellet fuel is burned is shown in Figure 22 3 If the ash buildup exceeds the half way point in the fire pot IMMEDIATE ATT...

Page 23: ...control box Call light on No fire Partially burned fuel in fire pot Fire pot clean out plate not closed Fire pot is dirty missed ignition Check that fire pot clean out plate is fully closed Clean fire...

Page 24: ...g loss of vacuum Empty hopper of fuel Use a wet dry vacuum cleaner to remove remaining fuel from hopper including feed tube Check feed chute for obstructions Loosen 2 screws and jiggle feed assembly C...

Page 25: ...ick panels Change fuel brand to premium Check that fire pot clean out plate is fully closed Reduce feed rate using feed rate adjustment control rod located inside hopper Nuisance shutdowns Low flame S...

Page 26: ...thermostat and let the appliance completely cool down After the appliance has cooled down unplug it and remove the ash drawer 2 The wire leads to the igniter are connected to the wire harness with 1 4...

Page 27: ...the back 2 screws and nuts 4 total that is securing the blower to the housing g Remove blower and replace with new blower h Re install in reverse order Figure 27 3 Combustion Blower Remove 6 screws Fi...

Page 28: ...epeat for left brick Figure 28 3 Remove Right Left Brick Vacuum Exhaust Area Right Brick Removed E Baffle Brick Set Installation 1 Place right brick in behind the right bracket and then slide to the l...

Page 29: ...021 155H CASTILE FREESTANDING Right Brick Installed Lift Brick pull forward at an angle and drop down into notches Opening at left side of Baffle Insert Baffle Tab into Slot Figure 29 3 Figure 29 4 Fi...

Page 30: ...6 times in a row for 60 seconds and then will stop E NOTE Do NOT open the control box This will void the warranty If you need to plug in or remove the control box you must first unplug the appliance...

Page 31: ...t itself 19 Snap Disc 3 Back Burn Protector 250 F Snap disc 3 is mounted on the back of the auger tube in the center of the appliance and has a reset button To access it remove the right side panel If...

Page 32: ...ed Motor High Med Low Heat Output Switch Reset Button Reset Button Combustion Blower TERMINAL BLOCK CENTER 2 SCREWS FOR THERMOSTAT WIRES POWER OUTLET FUSE Fuse Red Call Light is located on top of Junc...

Page 33: ...33 February 11 2019 7021 155H CASTILE FREESTANDING C Service and Maintenance Log Date of Service Performed By Description of Service...

Page 34: ...Date Oct 2009 Ending Manufacturing Date Active 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 30 25 26 27 28 29 Castile Pellet Freestanding Stove CASTILE CSB B CASTILE MBK B CASTILE PM...

Page 35: ...7021 101CWL 3 Cast Retainer Upper SRV7021 141 4 Convection Air Director SRV7021 123 5 Hinge Bracket SRV7021 115 6 Outer Skin Left SRV7021 119 7 Brick Left Right Cast SRV414 0270 8 Brick Center Cast SR...

Page 36: ...3 0010BK Mahogany 413 0010PMH Porcelain Color 413 0010POR Powder Coat 413 0010PWD 13 Face Black 413 0030BK Mahogany 413 0030PMH Porcelain Color 413 0030POR Powder Coat 413 0030PWD 14 Door Assembly No...

Page 37: ...er Lower Right Assembly SRV7021 021 22 Side Black SRV7021 125MBK Mahogany SRV7021 125PMH Sienna Bronze SRV7021 125CSB No longer available SRV7021 125CWL 23 Convection Plenum Back SRV7021 120 24 Outer...

Page 38: ...g Assembly 7000 000 Paint Touch Up 4 Oz Matte Black 812 0910 Mahogany 855 1450 Sienna Bronze TOUCHUP CSB Power Cord 812 1180 Y De ector Bottom Airwash 413 0680 Feed Adjustment Plate 7001 182 Fuse 7 Am...

Page 39: ...e Air Collar Assembly SRV7001 045 Trim Plate Outside Air Kit 412 7100 Pullrod Handle PULLROD HNDL Thermostat programmable PROG STAT Smart Batt Il 841 0970 Smart Stat Il 841 0960 Thermostat Mechanical...

Page 40: ...e purchased installed _________________________________________________________________________ Serial Number ____________________________________ Location on appliance ___________________________ Dea...

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