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TROUBLE SHOOTING GUIDE

If the Pump and Motor runs but there is little or no water flow, the following conditions 
may apply:-

1.   Check to see if the Filter needs cleaning or is blocked - refer to Filter Instruction 

Manual.

2.   Pump is not primed - re-prime as per instructions in “Starting Pump”.

3.   Air leaks in suction lines - Check for air bubbles under Clear Lid and tighten. 

Check all pipes and connections and repair if necessary.

4.   Water on ground under the Pump and Motor usually indicates a damaged Pump 

Shaft Seal - this should be repaired immediately or further damage may occur.

5.   Pump unable to draw water from the pool - check that Valves to the Pump are 

fully open and that the water level is correct in the pool.

6.   Blockages - Check Strainer Basket and Pool Skimmer Basket are free of 

obstruction. If a blockage is suspected inside the Pump or in the Pipework the 
advice of your pool service technician should be sought.

If the motor does not run, the problem could be that:-

1.   Power not connected - Check power point by plugging in a portable appliance to 

ensure power is available. Also check Fuses and Main Power Supply Switch.

2.   Overload tripped - Poolrite Motors incorporate an Internal Switch that will reset 

automatically after the Motor has cooled.

3.   Blockage preventing Pump from rotating.

4.   Motor fused or “burnt out” - “burning” smell evident - replacement may be 

required.

Warning

The Pump Motor is an electrical device and as such should not be disassembled or 
serviced by anyone other than an authorised Poolrite Service Technician or qualified 
Electricial Service Company.

The appliance is not intended for use by young children or infirm persons unless they 
have been adequately supervised by a responsible person to ensure that they can use 
the appliance safely.

Young children should be supervised to ensure that they do not play with the 
appliance.

Also, any other problems that cannot be corrected by routine maintenance should be 
attended to by an experienced Pool Service Technician.

OPERATING INSTRUCTIONS

STARTING PUMP

Before switching the pump ON check that all Pipework is properly sealed and that the 
pool water is at the recommended level (check with your Pool Builder).

1a. 

 Self Priming Pump with Strainer Pot 

First prime the Pump by removing the Clear Lid by unscrewing in an anti-
clockwise direction. 
Fill the Strainer Pot with water to the Suction Port. Replace the Lid ensuring that it 
is sealed on the Gasket properly and tighten in a clockwise direction.

1b. 

 Non Self Priming Pump without Hair and Lint Pot 

The Non Self Priming Pump should always be installed below the pool water level, 
therefore ensure the suction pipe and pump body are filled with water.

2.   Connect to power supply and switch ON.

3.   Allow Pump to run discharging the water back to the pool.

4.   If flow is not established within approximately 1 minute, switch off the Pump 

and repeat procedure. Continued failure to prime may indicate an air leak in the 
suction line which should be rectified.

ROUTINE MAINTENANCE

The Strainer Basket should be inspected frequently through the Clear Lid and emptied 
as follows when a build-up of rubbish is evident.

1.   Switch off Pump.

2.   Remove Clear Lid.

3.   Remove Strainer Basket.

4.   Empty accumulated rubbish and hose Strainer Basket clean.

5.   Replace Strainer Basket.

6.   If Strainer Pot has emptied of water, repeat steps in “Starting the Pump”.

WATER LEAKS

7.   Water leaking from under the Pump and Motor should be attended to immediately 

as this would indicate a failure of the Pump Shaft Seal. If this seal is not 
immediately replaced damage may occur.

8.   Pool water leaking onto the pump motor from associated plumbing should be 

attended to immediately before damage occurs.

MOTOR NOISE

9.   If the Pump Motor starts to get “noisy” the Motor should be checked by a Pool 

Technician to ascertain whether the Motor Bearings need replacement. This 
should be attended to immediately as Bearing failure may cause Motor burn out.

LARGE AIR BUBBLES UNDER THE STRAINER POT LID

10.  Check the Gasket under the Clear Lid and check the pipe connection to the 

Suction Port at the front of the Pump to make sure it is tight - do not overtighten.

CHEMICAL BALANCE GUIDE

11.  The unit is designed to be used for Spa or Swimming Pool water, balanced in 

accordance with Langlier Saturation Index, with a pH level of 7.0 to 8.0 and is 
regularly treated with a chlorine Sanitising agent, the level not exceeding 3000 PPM.

INSTALLATION INSTRUCTIONS

The “Enduro” Pump has been designed to work with a variety of filter types including 
Sand, Cartridge and Diatomaceous Earth. The installation of the Enduro Pump should 
be carried out by an experienced Pool Plumbing, Pump and Filter Installer.

LOCATION

1. Install at a distance no more than 12 metres from the Pool or Spa and no more 
than 1 metre above water level or 1 metre below water level in the case of the 
Self-Priming Pump with Strainer Pot. If the pool is to be installed outside these 
parameters, seek the advice of your local Poolrite Distributor.

2. The Pump should be placed on a secure and level concrete block or similar base 
600 x 300mm in size (Pump only) and should be placed in a location that cannot be 
flooded by storm water or by accidental immersion.

3. The rear of the Motor should be no closer than 150mm from a wall, fence or any 
other barrier to allow for adequate airflow to cool the Motor.

PIPE CONNECTION

4. The Suction and Discharge Ports are provided with Union Adaptors for quick 
disconnection. These connectors will accept either 40mm or 50mm PVC pipe and 
should be joined to the pipe with PVC Solvent Cement. Suction lines should be no 
smaller than as follows:-

Pump Model

Max Suction Line Length

Min. PVC pipe size

EP 750

12m

50mm

EP 900

12m

50mm

EP 1100

12m

50mm

 
Discharge pipe should be no smaller than 40mm.

When installed below water level, Shut-off Valves should be fitted to the Suction and 
Discharge Lines which should be free from air leaks. The discharge from the Pump 
Outlet should be connected to the Inlet of the Filter and the Suction Port connected to 
the Skimmer Box or Suction Outlet from the Pool or Spa.

WEATHER PROTECTION

5. The 

Enduro

 Pump is completely Weatherproof and therefore no enclosure is 

necessary. However should it be desirable to install the Pump in an enclosure, the 
enclosure must have both a ventilation inlet and outlet opening to allow cooling 
airflow around the Pump Motor. Each opening should be at least 200 sq cm in area 
as close as practicable to the Pump.

POWER CONNECTION

6. The 

Enduro

 Pump is designed to be connected to a nominal 240 volt 50Hz power 

supply and is supplied with a 1.8 metre lead and 3 Pin Plug. A Weatherproof 3 Pin 
Power Point should be fitted by an electrician in a dry place, shielded from pool water 
splash over.

EXTENSION LEADS ARE NOT RECOMMENDED FOR USE WITH THIS EQUIPMENT 
BECAUSE THEY ARE UNSAFE IN AND AROUND THE POOL ZONE.

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