Poly Savi 8210 UC User Manual Download | Manualshive

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Savi 8210/8220 UC

Wireless DECT headset system for
computer

User Guide

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Summary of Contents for Savi 8210 UC

Page 1: ...Savi 8210 8220 UC Wireless DECT headset system for computer User Guide ...

Page 2: ...B adapter again 7 Configure USB adapter 8 Load software 9 Update your Poly device 9 The basics 10 Headset Controls 10 Power on off 10 Make answer end calls 10 Adjust volume 10 Mute 10 Interact with Microsoft softphone 10 Set up a conference call 11 More Features 12 Change voice prompt language 12 Optimize audio quality 12 Limit office noise 12 ANC 12 Set the range 12 Troubleshooting 13 Headset 13 ...

Page 3: ...o security within all DECT products Poly DECT based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI These improvements cover registration authentication authorization and encryption procedures Poly DECT products are now secure against known vulnerabilities that were highlighted by the public announcements of the Chaos Communication Congre...

Page 4: ... using your new headset NOTE USB connection may vary but function is the same USB LEDs Status Solid red Headset is powered off Solid red Headset is not subscribed if headset is powered on Red and blue flashes Subscribe mode Solid blue Subscription successful connected Triple blue flashes Incoming call Blue flashes On a call or streaming media Solid red Call is muted Red flashes Call on hold Red fl...

Page 5: ...Charge stand 5 ...

Page 6: ...ening when wearing the boom on the left adjust the wearing preference setting in Poly Lens Desktop App Place the headset in the charge cradle The headset charging LED flashes when charging the headset and turns off when the headset is fully charged Charge for at least 20 minutes prior to the first use A full charge takes 3 hours With a single full charge the headset provides up to 13 hours of cont...

Page 7: ... laptop or computer and wait for the LED to light up 2 To put your headset in subscribe mode turn the Volume wheel up for 4 seconds Your headset LED lights up 3 To put your DECT USB adapter into subscribe mode double press the recessed subscription button with a pen or paperclip until the USB adapter flashes red and blue NOTE USB connection may vary but function is the same 4 Subscription is succe...

Page 8: ...will need to conﬁgure your DECT USB adapter Windows 1 To conﬁgure your DECT USB adapter to play music go to Start menu Control Panel Sound Playback tab Select your headset and set it as the Default Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communications tab and select the desired parameter Mac 1 To conﬁgure the DECT USB adapter go to...

Page 9: ...le device call control answer end and mute functionality Download poly com lens NOTE Device settings are also available in Plantronics Hub Desktop App Keep your firmware and software up to date to improve performance and add new features to your Poly device Update your device using Poly Lens App Download at poly com lens Load software Update your Poly device 9 ...

Page 10: ...nd call This will place the first call on hold 2 To switch between the calls press the headset Call button for 2 seconds Fine tune your headset volume by adjusting the volume controls Adjust headset microphone volume softphone Place a test softphone call and adjust softphone volume and PC sound volume accordingly During an active call tap the Mute button to mute or unmute your headset For Microsof...

Page 11: ...l up until the headset LED lights up Method varies by model 1 The primary user will hear Conference requested To accept the request press the primary user s headset Call button Both users hear Conference accepted View conference call status by going to Poly Lens Desktop App Exit a conference call 1 Guest headsets can remain as guests through multiple calls To remove a guest headset either press th...

Page 12: ...f nearby conversation that is transmitted during your calls Customize feature in Poly Lens Desktop App Active Noise Canceling ANC reduces external noise and enhances your music and sound quality Your headset ships with ANC on To turn ANC off slide the switch away from ANC Changing the range can help with PC audio quality improve user density or restrict range of users You can adjust the range sett...

Page 13: ... application nothing happens Ensure your headset is powered on Press the headset Call button Make sure your headset is charged Fine tune the listening volume Ensure that your headset is the default sound device by going to your Sound Control Panel Windows or your Sound System Preferences Mac Make sure your headset is subscribed to the USB adapter See Subscribe USB adapter again Ensure that the Pol...

Page 14: ...e computer s sound control panel system preferences Adjust listening speaking volumes in the softphone application The sound is distorted or I hear an echo in the headset Reduce speaking and or listening volume on the computer using your softphone application Point microphone towards your chin If the distortion is still present lower the volume on the headset I can no longer hear any audio through...

Page 15: ...Contents may vary by product Headset DECT USB adapter USB A or USB C design varies Charge stand Power supply and plug adapters USB cable Carrying case Quick start guide What s in the box 15 ...

Page 16: ...idenhead SL6 3UD United Kingdom 2021 Poly All trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID S8240 C S8240 M C USB A USB C may be followed by A or S S8245 C S8240 M C USB A USB C may be followed by A or S D200 USB A USB C may be followed by A or S System sentence Savi 8240 8245 UC M has a D200 USB A USB C adapter may be followed by A or S and a S824...

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