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Release 1.0

Issue 2

SmartZone™ Gateway E24

User Manual

Summary of Contents for SmartZone E24

Page 1: ...Release 1 0 Issue 2 SmartZone Gateway E24 User Manual ...

Page 2: ...l photocopying recording or otherwise without written permission from Panduit No patent liability is assumed with respect to the use of the information contained herein Although every precaution has been taken in the preparation of this book Panduit assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained her...

Page 3: ...ear of E24 10 Port Information 11 Installation Requirements 12 Rack Mounting 12 Additional Equipment Required 12 Before You Begin 12 Installation Warning Statements 12 Rack Mount the E24 13 Initial Setup 14 Default Settings 14 Connecting to the Web Management Interface 14 Changing your PC s IP Address 14 Initial Network Setup 19 Entering NMS Details 19 Entering Trap Receiver Details 20 Adding User...

Page 4: ...ing 29 Receive Traps 29 Setup Modbus 30 Setup Users 31 Username 31 Password 31 Level 31 Setup Email Alerts 32 Setup Time Settings 33 Time Adjustments 33 Setup Syslog Servers 34 Setup Events 35 Setup Preferences 35 Setup Restart 36 Restart Unit 37 Restart Now 37 Reset to Factory Defaults 37 Sensor Inputs Configuration and Status 38 Status 38 Status Indicators 38 Input Sensors Defaults 39 Calibratio...

Page 5: ...n 46 Temperature Sensor Adapter Installation 48 New Installations 48 Existing Installations 49 Fitting the Adapter In line 49 Troubleshooting 51 Resetting the SmartZone Gateway to Factory Default Settings 51 Problem The NMS Cannot Poll the SmartZone Gateway Unit 51 Technical Support 52 Appendix A Technical Details 53 Factory Default Settings 53 Operating Information 53 Unit Dimensions 53 Appendix ...

Page 6: ...ion to provide electrical safety of the product from the main power source To ensure correct operation compliance with Class A and Class B electromagnetic emis sion standards and optimal safety connect the 4mm grounding stud labeled Earth on rear face of unit to an electrical ground If the network covers an area served by more than one PDU be sure their electrical safety grounds are securely inter...

Page 7: ...mation about where you can drop off your waste equipment for recycling please contact your local city or council office your household waste disposal service or the organisation where you purchased the product EC Declaration of Conformity In accordance with EN ISO 17050 1 2005 In accordance with the following Directives l 2006 95 ECThe Low Voltage Directive l 2004 108 ECThe Electromagnetic Compati...

Page 8: ...nology equipment Radio disturbance characteristics Limits and methods of measurement Class A BS EN 55024 1998 A2 2003 Information technology equipment Immunity char acteristics Limits and methods of measurement BS EN 60950 1 2006 Information technology equipment Safety General requirements ...

Page 9: ...ssed Power Monitoring This equipment allows around the clock monitoring of the electrical power environment of the rack E24 Package The standard E24 package contains a E24 unit with supporting hardware l E24 l Unit l Mains voltage cable l Rack mounting kit l Supporting CD ROM including MIB file and manuals LEDs Nine LEDs can be found on the front of the E24 Their purpose is described below the ill...

Page 10: ...sent on the unit Mode l Reserved for future use Power l ON Illuminates when unit is powered l Feed A Illuminates when Power is connected to Feed A l Feed B Illuminates when Power is connected to Feed B Buttons l Reset Allows the user to reboot the unit l Mode The mode select switch is used to reset the unit to factory defaults See the Troubleshooting section for details Rear of E24 The following i...

Page 11: ...erature Humidity Water Door Contacts and More l Expansion Ports Daisy Chain E24 Gateway to Other E24 Gateways for Addi tional Sensor Ports l Serial Port Attach optional devices such as LCD Status Monitor Unit l Network Port An RJ 45 port to connect the Gateway to LAN Network l Notifications Reset Mode Power Status Alarm notifications duplicated from the Front Panel l Power Feed A Mains or 48v DC v...

Page 12: ...E24 please verify that these guidelines are met l Airflow around the E24 is unrestricted l Clearance to the front and rear panels meet these conditions l Front panel LEDs can be easily read l Access to ports is sufficient for unrestricted cabling l AC power cords can reach the E24 l The 10 100 network cabling does not exceed 100 meters from the E24 to the Network switch l Temperature around the E2...

Page 13: ...om becoming unstable and or falling over l Circuit Overloading Consideration should be given to the connection of the equip ment to the supply circuit and the effect that overloading of circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern l Reliable earthing of rack mounted equipment sh...

Page 14: ...8 0 1 Web Management Address http 192 168 0 253 Default username admin Default password admin Note Password entries are case sensitive Connecting to the Web Management Interface The SmartZone Gateway monitoring solution can be configured entirely using the built in Web Management Interface You may need to change the IP address of the PC to connect to the Web Management Interface for the first time...

Page 15: ...SmartZone Gateway E24 User Manual 15 2 In the Control Panel window select View network status and tasks under the Net work and Internet heading ...

Page 16: ...SmartZone Gateway E24 User Manual 16 3 Select Change adapter settings from the menu on the left ...

Page 17: ...ea Connection 5 Select Internet Protocol TCP IP Version 4 you may need to scroll down Then click the Properties button 6 Select the Use the following IP address radio button The Use the following DNS server addresses radio button then selects automatically ...

Page 18: ... User Manual 18 Enter the following details into the appropriate boxes l IP address 192 168 0 10 l Subnet mask 255 255 255 0 l Default Gateway 192 168 0 1 l Preferred DNS server 192 168 0 1 7 Click OK to accept the entries ...

Page 19: ...etwork access and allowing SNMP network management Connection to the Web Management Interface is required Entering NMS Details 1 Click the Network Setup tab on the top menu bar then select the SNMP NMS link on the left menu bar 2 Enter the IP address chosen community string and required NMS access per missions of the Network Management Stations to be used 3 Click Save to confirm the changes ...

Page 20: ... on the left menu bar 3 Enter the IP address chosen community string and required trap types for the Net work Management Stations to be used 4 Click Save to confirm the changes Adding Users 1 Click the Setup tab on the top menu bar 2 Select the Users link on the left menu bar 3 You can set usernames passwords and access levels here Unique usernames can be set for individuals who require web manage...

Page 21: ...SmartZone Gateway E24 User Manual 21 4 Click Save to confirm the changes ...

Page 22: ...nd monitoring of the Gateway unit Windows where changes can be made have a Save button in the lower right hand area Click Save to activate and save any changes made Network Setup Overview The Overview page is the first page displayed and provides the user with an overview of the Gateway unit s current status System name MAC address serial number firmware version and other system details can be fou...

Page 23: ... the Fully Qualified Domain Name FQDN of the device but this is not enforced You can retrieve the value specified here by querying the sysName node via SNMP This allows SNMP management platforms to obtain unique names for units where spe cified The system name has no effect on network communications and the unit will function correctly with or without a value System Location You can specify the sy...

Page 24: ...le 192 168 0 44 or 22 10 45 33 The address entered here will be the address by which the Gateway unit is accessed and managed Subnet Mask The subnet mask is used to determine what part of the IP address is the network portion and what part is the host portion It is often 255 255 0 0 or 255 255 255 0 The correct setting is essential for correct oper ation The subnet mask is entered in decimal forma...

Page 25: ... HTTP and HTTPS access modes are available by default Selecting the HTTPS radio button will allow only HTTPS configuration Use of HTTPS is recommended for security because the connections will be encrypted Additionally you can specify the TCP port for connection to the Web Management Inter face here If you have specific requirements for default ports these can be left at their default settings for...

Page 26: ...th identical configuration choices Disabled No LDAP servers will be queried to verify user login credentials access and privileges Only internal users will be able to log in Primary Only the Primary LDAP Server specified will be queried to verify user login credentials access and privileges Secondary Only the Secondary LDAP Server specified will be queried to verify user login cre dentials access ...

Page 27: ... on LDAP functionality IP Address Specify the IP address of the LDAP server here Unit Base DN You must provide the Distinguished Name DN of the directory object containing the SmartZone Gateway LDAP authentication structure here This field is required for LDAP function See LDAP for configuration details Users Base DN 1 Provide the Distinguished Name DN of the directory object containing directory ...

Page 28: ...ions must be entered here IP Address Enter the IP address of the NMS machine here Community String You must enter the required community string here The default for many devices is pub lic It is recommended that the community string be changed because it serves as an access password NMS Access Read only access permits the NMS to use only GET commands Read Write access permits the NMS to use both G...

Page 29: ...NMS entries should also be entered here Community String The required community string must be entered here The default for many devices is public The community string should be changed because it serves as an access pass word Receive Traps The Receive Traps Enabled setting allows the specified NMS to receive the unit s stand ard range of traps Receive Traps Enabled incl Auth fails will cause the ...

Page 30: ...Manual 30 Receive Traps Disabled prevents traps from being sent to the specified NMS IP address Setup Modbus You can enable a Modbus communications protocol specify the Modbus port number and enable relays control at this window ...

Page 31: ...rface here Access passwords are also specified along with users access permissions Username Enter the required username here This is the username that will be required to login to the Web Management Interface Password Enter access passwords on a per user basis here Level Three user levels are available for assignment ...

Page 32: ... this happens resetting to factory defaults is the only solution Details on how to do this can be found in the Troubleshooting section Setup Email Alerts On this page you can edit email alert settings for traps You may set up to 10 email receivers Email Alerts SMTP Relay Server The IP Address of the SMTP Server From Address Address from which the alert emails are sent Reply To Address Address to w...

Page 33: ...djustments Select the correct time zone from the drop down menu l Daylight Saving can be enabled or disabled by clicking the check box If Daylight Saving is enabled select start stop dates from the subsequent drop down menus l Date Format allows the administrator to choose whether the date is displayed with the day or month first For example the date August 20 2013 can be displayed in one of two w...

Page 34: ... Servers This page allows you to view or edit information about the Syslog Servers currently being used From the Enabled drop down menu you can choose which syslog servers are enabled Fill in the following fields for each Syslog server Syslog Server Setup Display Name The name of the Syslog server IP Address The IP address of the Syslog server Port The number of the port being used Log Event Types...

Page 35: ...vent To specify a range of events to view select the desired year and month from the drop down menus then click Show Date Time Type User and Event Data for each event are displayed Events can be ordered Latest First or Earliest First by clicking the corresponding radio button Setup Preferences The Preferences page allows you to edit system preferences ...

Page 36: ...ns l Prefix timestamp at the beginning l Append timestamp at the end l None no timestamp User Session Timeout Enter a number of minutes after which a session will be timed out if the user is inactive Temperature Scale Select Celsius Fahrenheit or Kelvin from the drop down menu Page Refresh Period Enter a number of seconds after which the page will auto mat ically refresh If 0 is entered the page w...

Page 37: ...rt Now commands the unit to reboot Rebooting the unit will cause any outstanding configuration changes to take effect Reset to Factory Defaults Selecting Reset to Factory Defaults instructs the unit to restore factory default set tings See the Troubleshooting section for details ...

Page 38: ... channel number name type of input sensor status current readings and thresholds Status Indicators Three status indicators are displayed next to input channels to allow quick determination of normal warning and critical alarm statuses Channel reading currently within threshold limits Upper or lower Warning limit reached or exceeded Upper or lower Critical limit reached or exceeded ...

Page 39: ...nsors of specific types to be defined and applied to all inputs of that type The types of input sensors are l Temperature l Humidity l Analog Voltage l Open Close Contacts digital inputs The configurable defaults are described below Calibration Offset The value entered here alters the actual reading of a sensor by the amount specified ...

Page 40: ... threshold value before another alarm is issued Please see Appendix B Hysteresis Demystified for detailed information Limits and Traps You can set default values for sensor alarm thresholds here You also can set the default settings for alarm threshold traps here The following thresholds can be set l Upper Control Limit l Upper Warning Limit l Lower Control Limit l Lower Warning Limit You can appl...

Page 41: ...of units would cause alarms to be issued when a monitored contact closes Setting normally closed in the case of a rack or cabinet door would cause an alarm con dition when the door was opened Trigger Type The trigger type defaults for Open Close sensors are specified here The three available options for trigger types are Level Level triggering is the default mode When an input physically transitio...

Page 42: ...o persist after an input changes from the Normal state to the Non Normal state Non Normal to Normal Negative Edge This type of triggering may be used in situations where a momentary type input for example a shock sensor or PIR is used Since these types of inputs are momentary any alarm condition that occurs will persist until manually cleared Negative Edge triggering is used when an alarm is requi...

Page 43: ...connected to the gateway In normal operation the sensors will always be connected to the device and the sensor voltages will stay within normal expected values LDAP E24 LDAP Overview The E24 implements a Lightweight Directory Access Protocol LDAP client This allows the E24 unit to authenticate user logins to the Web Management Interface WMI using an LDAP Directory If LDAP is used for authenticatio...

Page 44: ... The following Groups will need to be created l E24AdminUsers l E24ControlUsers l E24ViewUsers Note Groups referred to are groups as found in Active Directory schema However any implementation which provides a group with a members attribute may function The following figure depicts the E24 LDAP authentication structure ...

Page 45: ...red LDAP structure has been created the Distinguished Name DN of users should be added to either l E24AdminUsers l E24ControlUsers l E24ViewUsers Group Membership and Access Level Membership of these groups grants the following permissions on E24 units ...

Page 46: ... on E24 units E24 Unit Configuration For LDAP authentication to function each E24 unit requires certain configuration values to be provided 1 If one LDAP server is to be used select Enabled Primary 2 Enter a descriptive name E g AD_Server_1 into Display Name 3 Enter the complete DN of the top level OU as seen in LDAPLDAP 4 Enter the DN of where users that are members of E24 access groups can be fo...

Page 47: ...SmartZone Gateway E24 User Manual 47 5 Click Save to bring any changes into effect ...

Page 48: ...em perature readings Note This adapter does not work with the ZETHL 14 temperature sensor New Installations Follow these instructions when you are installing a standard temperature sensor but the upgraded sensor input is required 1 Plug the adapter directly into the back of the gateway at the sensor port to be used for temperature 2 Plug the temperature sensor connector into the adapter 3 Update t...

Page 49: ...the location where it resided 2 Insert the adapter into that location 3 Plug the sensor into the end of the adapter 4 Perform these steps for all other temperature sensors to be changed 5 The gateway firmware must be updated to the latest firmware Before the adapter is fitted After the adapter is fitted Fitting the Adapter In line This procedure is not recommended but it may be the only solution i...

Page 50: ...he gateway and an RJ45 Jack to Jack through connector on its non gateway end plug the adapter RJ45 Plug into the through connector 2 Plug either the RJ45 plug of a temperature sensor into the jack on the adapter or a patch lead with the temperature sensor on the end ...

Page 51: ...ill now restart The Status LED will start flashing after around 1 minute The reset process is complete and the IP address is set to the default 192 168 0 253 Problem The NMS Cannot Poll the SmartZone Gateway Unit l Solution Make sure the network is properly connected to the Gateway unit l Solution Make sure the cable is in good condition l Solution Try pinging the Gateway unit from another compute...

Page 52: ... SmartZone Gateway system please contact Panduit Tech nical Support using one of the following methods l 1 866 721 5302 toll free l Orland Park USA 6 30 a m 8 00 p m CST l Mumbai India 6 30 a m 5 00 p m IST 8 00 p m 6 30 a m CST l On Call Support on Weekends l systemsupport panduit com ...

Page 53: ...t password admin Operating Information Input Power 100 240VAC 50Hz 60 Hz 0 5 Amp Maximum Operating Temperature 0OC to 40 OC Storage Temeperature 10 OC to 70 OC Operating Humidity 5 to 90 RH Storage Humidity 5 to 100 RH Caution Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Unit Dimensions Heigth 44mm 1U 1 73 Width 483mm 19 Dept...

Page 54: ...llen to a satisfactory level As shown in image above the humidity first rises past its upper warning threshold which generates an alarm trap The humidity then reduces slightly but does not reduce to the hysteresis level which is 1 5 relative humidity lower than the alarm setting 1 5 relative humidity lower as an absolute measured value rather than 1 5 of currently measured value Humidity then incr...

Page 55: ...ty thresholds l Upper Control Limit UCL l Lower Control Limit LCL l Upper Warning Limit UWL l Lower Warning Limit LWL The inverse of the above description is true when applied to Temperature and Humidity lower control and warning limits You can configure the hysteresis threshold by using the menu options ...

Page 56: ...ndix C Encryption and Security The Gateways support HTTPS encryption and they support the following cipher con figurations l TLS_RSA_WITH_3DES_EDE_CBC_SHA l TLS_RSA_WITH_DES_CBC_SHA l TLS_RSA_WITH_AES_128_CBC_SHA l TLS_RSA_WITH_AES_256_CBC_SHA ...

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