Panasonic NEXTIVA KT-TGP 600 User Manual Download

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Panasonic KX-TGP 600

User Guide

Summary of Contents for NEXTIVA KT-TGP 600

Page 2: ...ing the Time 21 Line Mirroring 22 Busy Lamp Field BLF 22 Speed Dials 22 Automatic Call Distribution ACD States 27 Headset Settings 27 Multi Number Settings 27 Basic Phone Usage 33 Making a Call 33 Registering a Handset to the Base 33 Making a Second Call 33 Accepting a Call 34 Accepting a Second Call 34 Terminating a Call 34 Transferring a Call 34 Conferencing 35 Checking Voicemail 36 Directories ...

Page 3: ...served Additional Setup 46 Setting up a Repeater 46 Enabling Repeater Mode through the Phone Menu 46 Enabling Repeater Mode through the Web Configuration Utility 47 Registering the Repeater 50 Transferring a Call between Handsets 50 ...

Page 4: ...Desk Setup 1 Connect the AC adapter and the Ethernet cable to the base unit Figure 1 1 Figure 1 1 Base Unit Cabling Configuration 2 Connect the AC adapter to the charger for the KX TPA60 handset Figure 1 2 Figure 1 2 Charge Cradle Cabling Configuration ...

Page 5: ...sert the batteries and close the cover as indicated below Figure 1 3 Figure 1 3 Handset Battery Configuration To attach the handset to your belt follow the steps below Figure 1 4 1 Push the clip onto the back of the handset 2 Insert the clip into the designated notches in the handset Figure 1 4 Attach Belt Clip ...

Page 6: ...l need to charge the batteries for about 6 hours before using the handset for the first time Figure 1 5 The charge indicator will turn off when the batteries are fully charged It is normal for the handset and charger to feel warm while the batteries are charging Figure 1 5 Handset and Charging Cradle ...

Page 7: ... that the wall and the fixing method is strong enough to support the weight of the unit 1 Drive the screws into the wall 55 mm 2 5 32 in apart and mount the unit on the wall Figure 1 6 Figure 1 6 Wall Mounting 1 55mm 2 5 32 in 2 Washer 3 Drive the screw to this point ...

Page 8: ...l Rights Reserved Location of Controls Figure 2 1 is an image of the Panasonic KX TGP600 base unit The Ethernet port is on the back of the device Figure 2 1 Panasonic KX TGP 600 1 Status Indicator 2 Handset locator button ...

Page 9: ...a All Rights Reserved Below is an image of the Panasonic KX TPA60 handset as well as the variation between the different models The Panasonic KX TPA60 was used for testing Figure 2 2 Figure 2 2 Panasonic TPA60 Handset ...

Page 10: ... 15 Charge Contacts 16 Strap Holes 17 Speaker Provisioning Instructions Assigning the Device to a User using the NextOS 3 0 Beta Portal 1 For Administrators log in to the NextOS 3 0 Beta portal by visiting www nextiva com and clicking on the Customer Login link found at the top right 2 Log in to the NextOS 3 0 portal on the right side of the screen with your login credentials 3 From the main dashb...

Page 11: ...Nextiva device at the top of the screen then select the model and MAC address of the phone in the corresponding drop down lists Otherwise select Own device at the top of the screen Figure 3 2 Figure 3 2 Bring Own Device 5 Select Panasonic KX TGP 600 as the model Figure 3 3 Figure 3 3 Select Phone Model ...

Page 12: ... g e Nextiva All Rights Reserved 6 Enter the MAC address found on the base unit in the MAC Address text box Figure 3 4 Figure 3 4 Enter MAC Address 7 Click the blue Assign button Figure 3 5 Figure 3 5 Assign ...

Page 13: ...ed Click the X in the upper right corner of the pop up message to close it Figure 3 6 Figure 3 6 Close pop up message Now you will need to assign the Panasonic KX TGP 600 to a user 9 Select the user from the drop down list to whom you want to assign the Panasonic KX TGP 600 device Figure 3 7 Figure 3 7 Select User ...

Page 14: ...e button under Authentication Name text box to generate an authentication name Figure 3 8 Figure 3 8 Generate Authentication Name 11 Select Change Password and then click the green Generate button to generate a new password Figure 3 9 Figure 3 9 Generate New Password ...

Page 15: ...KX TGP 600 should be on Firmware 1 30 The steps below detail how to upgrade the firmware if necessary 1 Turn Embedded Web On From the main screen select Menu Setting Handset Other Option Embedded Web On 2 On the Panasonic KX TPA60 handset press the MENU softkey middle softkey 3 Select System Settings Status IPv4 Settings IP Address from the menu 4 Record the IP address that appears on the screen 5...

Page 16: ... adminpass as the Password Figure 3 12 Figure 3 12 Log In to Phone Interface 7 The firmware will display on the screen There are two banks The bank listed in the Operating Bank field is the firmware that the phone is currently using Make sure this is 01 030 or higher Figure 3 13 Figure 3 13 Operating Bank and Firmware Version ...

Page 17: ...firmware is lower than 01 030 click the Maintenance tab at the top of the screen Figure 3 14 to upgrade the firmware Figure 3 14 Maintenance Tab 9 Click Firmware Maintenance on the left side of the screen Figure 3 15 Figure 3 15 Firmware Maintenance ...

Page 18: ..._Provider Panasonic KX TGP 600 TGP600 1 030 fw in the Firmware File URL text box Figure 3 16 Figure 3 16 Enter Firmware URL 11 Click Save The base station should reboot automatically and after a few minutes the firmware upgrade will be complete You can then provision the phone see Entering the Provisioning Server below Figure 3 17 Figure 3 17 Save Firmware ...

Page 19: ...ons for Enabling the Web Configuration Utility below 2 On the Panasonic KX TPA60 handset press the MENU softkey middle softkey 3 Select System Settings Status IPv4 Settings IP Address from the menu 4 Record the IP address that appears on the screen 5 Enter the IP address into the address bar of a web browser on your computer Figure 3 18 Figure 3 18 Navigate to the Phone s IP Address 6 Enter admin ...

Page 20: ...e Tab 8 Enter http dm nextiva com 80 dms Nextiva_Service_Provider Panasonic KX TGP 600 TGP600 mac cfg in the Standard File URL text box Figure 3 21 9 Enter http dm nextiva com 80 dms Nextiva_Service_Provider Panasonic KX TGP 600 TGP600 system cfg in the Product File URL text box Figure 3 21 Enter Standard and Product File URLs ...

Page 21: ...guration Utility 1 On the Panasonic KX TPA60 handset press the MENU softkey middle softkey 2 Select Setting Handset from the menu 3 Select Other Option Embedded Web On NOTE Unlike other Panasonic phones the handset does not beep when the embedded web is turned on Instead after a few seconds the screen will return to the previous menu Additional Setup Options Correcting the Time NOTE Make sure the ...

Page 22: ... Speed Dial which will allow the user to dial frequently called numbers using 00 through 99 on the keypad From the Panasonic KX TPA60 Handset 1 Dial 74 from the handset 2 After the beeps enter the keypad number to be assigned the speed dial then the phone number or extension followed by EXAMPLE To set up the number 3 as a speed dial to 4805551234 enter 3 enter phone number enter Example 3480555123...

Page 23: ...d 3 From the main dashboard click Manage in the Users tile Figure 4 1 Figure 4 1 Manage Users 4 Hover your cursor over the user for whom you want to set up speed dials and click the pencil icon to the right Figure 4 2 Figure 4 2 Edit User ...

Page 24: ... P a g e Nextiva All Rights Reserved 5 Scroll down and select the Routing section Figure 4 3 Figure 4 3 Routing Section 6 Click the pencil icon to the right of Speed dial Figure 4 4 Figure 4 4 Speed Dial ...

Page 25: ...e Nextiva All Rights Reserved 7 Click the plus sign at the bottom right Figure 4 5 Figure 4 5 Add Speed Dial 8 Select the speed dial number from the Option drop down list Figure 4 6 Figure 4 6 Speed Dial Number ...

Page 26: ...descriptive name Figure 4 7 Figure 4 7 Description and Phone Number 10 Click the green Save button at the bottom right of the Speed dial menu A pop up message appears stating that the speed dial 100 settings have been saved successfully Figure 4 8 Figure 4 8 Confirmation Message For instructions on how to use Speed Dial see the section Using Speed Dials in the Basic Phone Usage section NOTE The Pa...

Page 27: ...ough setting up the Pansonic KX TGP600 so that calls to one phone number ring only to handset 1 and calls to a second phone number ring only to handset 2 and so on NOTE Configuring the phone in this way limits a user to being able to select only one particular line when they press the HOLD MSG key to check their voicemail messages 1 Turn Embedded Web on see Enabling the Web Configuration Utility a...

Page 28: ...page will display the phone s current IP Address Enter admin as the User Name and adminpass as the Password Figure 4 11 Figure 4 11 Log In to Phone Interface 7 Click the Telephone tab at the top of the screen Figure 4 12 Figure 4 12 Telephone Tab ...

Page 29: ...1 Repeat this for Line 2 and Handset Number 2 and so on Figure 4 13 Figure 4 13 Line Handset Matrix 9 Click Save at the bottom of the screen The Multi Number Settings are updated so that calls to line 1 ring only on handset 1 and calls to line 2 ring only on handset 2 Figure 4 14 Figure 4 14 Save Matrix Changes ...

Page 30: ...the Multi Number Settings screen so that when a user picks up handset 2 they automatically call out using line 2 1 Turn Embedded Web on see Enabling the Web Configuration Utility above 2 On the Panasonic KX TPA60 handset press the MENU softkey middle softkey 3 Select System Settings Status IPv4 Settings IP Address from the menu 4 Record the IP address that appears on the screen 5 Enter the IP Addr...

Page 31: ...a All Rights Reserved 7 Click the Telephone tab at the top of the screen Figure 4 17 Figure 4 17 Telephone Tab 8 Change the Default drop down list for Handset 2 to option 2 Figure 4 18 Figure 4 18 Default Outbound Line ...

Page 33: ...tions below 1 Press and hold the handset locator button on the Panasonic KX TGP600 base unit until the status indicator light flashes red Then release the handset locator button 2 Press and hold the OK softkey right softkey on the Panasonic KX TPA60 handset until the screen displays Please Wait After a few seconds the screen updates and displays Registered and then the home screen appears The hand...

Page 34: ...forth between the two parties 2 When finished press the red POWER CANCEL key to disconnect the call with the party you are speaking to then press the HOLD MSG key to go back to the call that was placed on hold Terminating a Call While on a call press the red POWER CANCEL button to terminate the call It does not matter whether you are in handset speakerphone or headset mode Transferring a Call Warm...

Page 35: ...ence from the menu or press 5 on the keypad The party you were speaking to is put on hold and you hear a dial tone 3 Dial the phone number or extension of the party you want to add to the conversation and press the CALL softkey middle softkey at the bottom of the screen Wait for the other party to answer so you can speak to them before conferencing in the original party It is not possible to bring...

Page 36: ...cemail follow the prompts to change your password and record your name 5 Press 1 to access your voicemail box 6 Press 1 to listen to your messages 7 When finished listening to your voicemails press the red POWER CANCEL key to terminate the call or proceed to the instructions below By default if you do not answer your phone after 3 rings the call will be forwarded to voicemail and callers will hear...

Page 37: ...ill be prompted to select Missed Calls or Incoming Log Select Missed Calls to see a list of your missed calls 1 While the Panasonic KX TPA60 handset is idle not in use pick up the handset from the charger and press the down navigator key to see placed calls or press the left navigator key to see the received and missed calls 2 Use the up and down navigator keys to scroll through the list of calls ...

Page 38: ... be able to cancel the transfer until the other party answers 6 When the second party is ready to take the call press the XFER CLR key again to complete the transfer Alternatively you can press the red POWER CANCEL key to complete the transfer NOTE To instead cancel the transfer and return to the original party press the CANCEL softkey right softkey at the bottom of the screen twice Conferencing t...

Page 39: ...e phone number on the screen Wait for the other party to answer so you can speak to them before conferencing in the original party NOTE You will not be able to cancel the conference call until the other party answers 7 When you are ready to bring in the original party press the CONF softkey left softkey You are then speaking to both parties NOTE To instead cancel the conference call and return to ...

Page 40: ...on the keypad and press the CALL softkey middle softkey After a few seconds the call is initiated Additional Features Do Not Disturb Enabling Do Not Disturb Via the Phone Menu 1 Pick up the Panasonic KX TPA60 handset from the charger 2 Press the FUNC key on the handset 3 Select Fwd DND from the menu or press 2 on the keypad Figure 6 1 Figure 6 1 Fwd DND 4 Select the line for which you want to enab...

Page 41: ...ng the Do Not Disturb service has been activated successfully 4 Wait for the automated prompt to finish or press the red POWER CANCEL key on the phone to disconnect the call The screen on the handset updates to say DND Factory Reset 1 Turn Embedded Web on see Enabling the Web Configuration Utility above 2 On the Panasonic KX TPA60 handset press the MENU softkey middle softkey 3 Select System Setti...

Page 42: ...page will display the phone s current IP Address Enter admin as the User Name and adminpass as the Password Figure 7 2 Figure 7 2 Log In to Phone Interface 7 Click the Maintenance tab at the top of the screen Figure 7 3 Figure 7 3 Maintenance Tab ...

Page 43: ...ghts Reserved 8 Click Reset to Defaults on the left side of the screen Figure 7 4 Figure 7 4 Reset to Defaults 9 Click Reset to Carrier Defaults in the middle of the screen Figure 7 5 Figure 7 5 Select Reset to Carrier Defaults ...

Page 44: ...served 10 Click OK when the pop up message appears asking if you are sure you want to reset the settings Figure 7 6 Figure 7 6 Confirm 11 Click Web Port Close in the upper left corner of the screen Figure 7 7 Figure 7 7 Web Port Close ...

Page 45: ...ights Reserved 12 Click OK when the pop up message appears asking if you are sure you want to close the Web server port Figure 7 8 Figure 7 8 Confirm The Panasonic KX TGP600 has now been reset to the original factory settings ...

Page 46: ...f Controls Below is the location of controls for the Panasonic KX A406 repeater an optional accessory Figure 8 1 Figure 8 1 KX A406 Location of Controls 1 RSSI ID Indicator 2 STATUS indicator 3 DC jack 4 PROGRAM Button 5 Hook Additional Setup Setting up a Repeater A repeater is used when you need to extend the range of a handset to areas where reception was previously not available A repeater exte...

Page 47: ...elect Menu Setting Handset Other Option Embedded Web On 2 On a handset registered to the Panasonic KX TGP600 press the MENU softkey middle softkey 3 Select System Settings from the menu 4 Select Status IPv4 Settings IP Address from the menu 5 Record the IP address that appears on the screen 6 Enter the IP address into the address bar of a web browser on your computer Figure 9 1 Figure 9 1 Navigate...

Page 48: ...a g e Nextiva All Rights Reserved 8 Click the System tab at the top of the screen Figure 9 3 Figure 9 3 System Tab 9 Click System Settings on the left side of the screen Figure 9 4 Figure 9 4 System Settings ...

Page 49: ... radio button to the right of Enable Repeater Mode Figure 9 5 Figure 9 5 Enable Repeater Mode 11 Click Save at the bottom of the screen The Panasonic KX TGP600 base unit will reboot after which Repeater Mode will be enabled Figure 9 6 Figure 9 6 Save Changes ...

Page 50: ...D light turn solid green 5 If the status light on the base unit is still flashing red press the handset locator button once until the status light is solid green The repeater is now ready for use Transferring a Call between Handsets 1 While on a call on the Panasonic KX TPA60 handset press the MENU softkey middle softkey at the bottom of the screen 2 Press the INT softkey right softkey at the bott...

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