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Operating Instructions

Model No.

 

KX-TG6721AL
KX-TG6722AL

Digital Cordless Answering System

Model shown is KX-TG6721.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey: 
http://panasonic.net/pcc/tel/q

TG672xAL(en)_0125_ver011.pdf   1

2012/01/25   9:16:13

Summary of Contents for KX-TG6721AL

Page 1: ...21 Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG672xAL en _0125_ver011 pdf 1 2012 01 25 9 16 13 ...

Page 2: ...ebook Handset phonebook 21 Copying phonebook entries 22 Programming Programmable settings 23 Special programming 27 Registering a unit 30 Caller ID Service Using Caller ID service 32 Caller list 32 Answering System Answering system 34 Turning the answering system on off 34 Greeting message 34 Listening to messages using the base unit 35 Listening to messages using the handset 35 Remote operation 3...

Page 3: ... numbers will be omitted in these instructions KX TG6721AL KX TG6722AL Accessory information Supplied accessories No Accessory item Part number Quantity KX TG6721 KX TG6722 A AC adaptor PNLV226AL 1 2 B Telephone line cord 1 1 1 C Rechargeable batteries 2 2 4 D Handset cover 3 1 2 E Charger 1 1 The telephone line cord comes connected with the telephone plug 2 See page 4 for replacement battery info...

Page 4: ...3 size for each handset DECT repeater KX A405AL 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Handset optional KX TGA671AZ You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 4 Introduction TG672xAL en _01...

Page 5: ...ident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards R Unplug the product from power outlets before c...

Page 6: ...ailure occurs which results in the internal parts becoming accessible disconnect the power supply cord immediately and return this unit to an authorised service centre R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R No 000 or othe...

Page 7: ...ed in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion...

Page 8: ... 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 8 Important Information TG672xAL en _0125_ver011 pdf 8 2012 01 25 9 16 15 ...

Page 9: ... only the supplied telephone line cord Hook n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 14 Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged is displa...

Page 10: ...arger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 15 hours max Not in use standby 170 h...

Page 11: ...arge contacts n Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN Caller list View the caller list MEN T Redial View the redial list Base unit A B E C D G H F ...

Page 12: ...have been recorded page 35 Item Meaning Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded page 38 Battery level Alarm is on page 28 Equalizer is set page 18 Privacy mode is on page 26 Ringer volume is off page 25 Night mode is on page 28 Blocked call 1 page 29 33 New voice mail messa...

Page 13: ...ording or playback Stores phone numbers page 29 33 Inserts a dialling pause Erases the selected item or returns to the outside call Allows you to make an intercom call page 40 Erases a number character Icon Action Puts the call on mute Handset main menu icons The following icons are shown when you press middle soft key in standby mode Icon Feature Caller List Answer System Time Settings Intercom I...

Page 14: ...te these features their Top key setup must be On page 14 Using the smart function key Top Key When the smart function indicator flashes rapidly slowly press MSmart functionN R The above features can be activated depending the situation R If you answer a call using the smart function key the speakerphone is activated R Even if the handset is placed on the base unit or charger the feature can be act...

Page 15: ...ed and is shown on the handset display instead of When the one touch eco mode is off Normal is temporarily displayed and goes off from the handset display Note R When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced R Activating one touch eco mode reduces the range of the base unit in standby mode R If you set the repeater mode to On page ...

Page 16: ...Wall mounting template n Base unit 49 mm n Charger 25 mm 16 Getting Started TG672xAL en _0125_ver011 pdf 16 2012 01 25 9 16 15 ...

Page 17: ...honebook a pause is also needed page 22 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a 2 Dial the phone number a M N Note R A 3 second pause is inserted each time is pressed Answering calls When a call is being received the smart function indicator flashes rapidly 1 Lift the handset and press M N or M N when the unit rings R You can also answer the ...

Page 18: ...t PBX such as transferring an extension call or accessing optional telephone services Note R To change the recall flash time see page 26 Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press while talking 2 MbN Equalizer a 3 MbN Select the desired setting 4 Press to exit Note R When ...

Page 19: ...annot be made during a power failure until key lock is turned off page 18 R If Please wait for 1 minute is displayed please do not operate the unit until the message disappears Panasonic Ni MH battery performance supplied batteries during power back up mode When the batteries are fully charged operating time of the handset in power back up mode varies depending on usage Continuous use of the hands...

Page 20: ...failure When a power failure occurs during an outside call the unit informs you with a notification tone You can continue to talk for about 1 minute n When only 1 handset is registered If you want to continue the conversation press M N and then place the handset on the base unit n When 2 or more handsets are registered If you want to continue the conversation you should leave another handset on th...

Page 21: ...play the first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Editing entries 1 Find the desired entry page 21 a 2 MbN Edit a 3 Edit the name if necessary 16 characters max page 41 a 4 Edit the phone number if necessary 24 digits max a...

Page 22: ...ired entry page 21 a 2 MbN Copy a 3 MbN Select the handset you want to send the phonebook entry to a R When an entry has been copied Completed is displayed R To continue copying another entry MbN Yes a a MbN Select the desired entry a 4 M N Copying all entries 1 a 2 MbN Copy All a 3 MbN Select the handset you want to send the phonebook entry to a R When all entries have been copied Completed is di...

Page 23: ... 101 2 Select the desired setting a R This step may vary depending on the feature being programmed R To exit the operation press M N Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Oper...

Page 24: ...all Screening 1 On 0 Off 310 34 Answer On 1 327 34 Answer Off 1 328 34 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 14 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 27 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 40 24 Programming TG672xAL en _0125_ver011 pdf 24 2012 01 25 9 16 16 ...

Page 25: ...8 First Ring 1 6 1 On 0 Off 173 Time Settings Set Date Time 1 101 14 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 27 Time Adjustment 1 3 1 Caller ID 0 Manual 226 Handset Name 104 28 Caller Barred 1 217 29 Eco Setup Transmission Power 1 1 Normal 2 Low 725 15 Display Setup LCD Key Backlight 1 On 0 Off 276 Contrast Display contrast 1 6 Level 1 6 3 145 Top Key Setup 278 14 Keytones 7 1 On...

Page 26: ...andset 0 6 Off 6 6 160 18 Base Unit 1 0 6 Off 6 3 G160 Ringtone 4 5 Handset Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 28 Start End 23 00 06 00 237 28 Ring Delay 1 30 sec 2 60 sec 3 90 sec 4 120 sec 0 No Ringing 239 28 First Ring 1 6 1 On 0 Off 173 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 This menu is not displa...

Page 27: ...essary You can access your service provider telephone company call waiting service by having the recall flash time set at 100 msec and then follow your service provider telephone company call waiting instructions to operate this service 10 To prevent other users from joining your conversations with outside callers turn this feature on Special programming Alarm An alarm sounds at the set time for 1...

Page 28: ... 1 238 2 MbN Select the desired setting a R If you select Off press M N to exit 3 Enter the desired hour and minute you wish to start this feature a R You can select 24 hour or 12 hour clock format AM or PM by pressing 4 Enter the desired hour and minute you wish to end this feature a 5 M N R When the night mode is set is displayed Changing the start and end time 1 237 2 Continue from step 3 Turni...

Page 29: ...wing editing erasing bar call numbers 1 217 2 MbN Select the desired entry R To exit press M N 3 To edit a number a Edit the phone number a a M N To erase a number a MbN Yes a a M N Note R When editing press the desired dial key to add to erase Storing an area code to be deleted automatically In some situations phone numbers stored automatically in the caller list page 33 will include area codes I...

Page 30: ...e available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example is displayed even when the handset is near the base unit re register the handset 1 Handset 130 2 Base unit Press and hold M N for about 5 seconds until the registration tone sounds R If all registered handsets start r...

Page 31: ... Note R After turning the repeater mode on or off is displayed on the handset momentarily This is normal and the handset can be used once is displayed Registering the DECT repeater KX A405AL to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT...

Page 32: ...tion is performed by one of the registered handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Call waiting and Caller ID compatible If you subscribe to Caller ID service your handset displays the 2...

Page 33: ...lowly there are missed calls Press MSmart functionN in step 1 on Viewing the caller list and calling back page 33 R Missed Call must be set to On in Top key setup page 14 R If the handset is placed on the base unit or charger you need to lift up the handset to view the caller list after pressing MSmart functionN R When the unit has new messages and missed calls the unit can be operated to play the...

Page 34: ...e the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering s...

Page 35: ...a M N Playing back the greeting message 1 303 2 M N Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the spe...

Page 36: ...3 You can also erase as follows a MbN Yes a Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press during playback 2 MbN Call Back a Editing the number before calling back 1 Press during playback 2 MbN Edit Call a 3 Edit the number a M N Erasing all messages 1 325 2 MbN Yes a a M N Remote operation Us...

Page 37: ...Stop playback Key Operation 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remote...

Page 38: ...service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the voice mail provided by your service provider telephone company Ca...

Page 39: ...phone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided by your service provider telephon...

Page 40: ...y pressing MSmart functionN Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press to put the call on hold 2 MbN Select the desired unit a 3 Wait for the paged party to answer R If the paged party does not answer press to return to the outside call 4 To complete the transfer Press...

Page 41: ...n press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dia...

Page 42: ...re used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 42 Useful Information TG672xAL en _0125_ver011 pdf 42 2012 01 25 9 16 20 ...

Page 43: ...ailed R Phonebook copy failed page 22 Confirm the other handset the receiver is in standby mode and try again Incomplete R The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R Message memory is full Erase unwanted messages page 35 36 R The call barre...

Page 44: ...ial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service p...

Page 45: ...t in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a filter contact your DSL ADSL service provider to the...

Page 46: ...D changes the time Set the time adjustment to Manual off page 24 The name stored in the phonebook is not fully displayed while an outside call is being received R Edit the phonebook entry name to fit in 1 line of text page 21 Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 34 R The message memory is full Erase unwan...

Page 47: ... leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 47 Useful Information TG672xAL en _0125_ver011 pdf 47 ...

Page 48: ...e 14 Direct command code 23 Display Contrast 25 Language 14 E Eco mode 15 Equalizer 18 Error messages 43 F First ring 25 H Handset Deregistration 30 Locator 40 Name 28 Registration 30 Hold 18 I Incoming call barring 29 Intercom 40 K Key lock 18 Keytones 25 M Making calls 17 Missed calls 32 Mute 18 N Night mode 28 P Pause 17 Phonebook 21 PIN 30 Power failure power back up operation 19 Power on off ...

Page 49: ...49 Notes TG672xAL en _0125_ver011 pdf 49 2012 01 25 9 16 21 ...

Page 50: ...50 Notes TG672xAL en _0125_ver011 pdf 50 2012 01 25 9 16 21 ...

Page 51: ...51 Notes TG672xAL en _0125_ver011 pdf 51 2012 01 25 9 16 21 ...

Page 52: ...it Name and address of dealer Attach your purchase receipt here Customer Care Centre Tel No 132600 or website www panasonic com au N52 Sales Department 1 Innovation Road Macquarie Park NSW 2113 Australia 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2012 TG6721AL TG6721AL PNQX5138ZA TT0212YK0 A TG672xAL en _0125_ver011 pdf 52 2012 01 25 9 16 21 ...

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