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Summary of Contents for KX-TG9331

Page 1: ...andsets Model No KX TG9334 KX TG9344 Model shown is KX TG9331 DECT 6 0 This unit is compatible with Caller 10 You must subscribe to the appropriate service offered by your service provider telephone company Please read these operating instructions before using the unit and save them for future reference For assistance visit our website http www panasonic com help for customers in the U S A or Puer...

Page 2: ...amming Programmable settings 23 Special instructions for programmable settings 28 Registering a unit 30 Caller 10 Service Using Caller ID service 31 Caller list 32 Answering System Answering system 34 Turning the answering system on off 34 Greeting message 35 Listening to messages using the base unit 35 Listening to messages using the handset 36 Voice memo 37 Remote operation 37 Answering system s...

Page 3: ...own is KX TG9334 KX TG9331 KX TG9332 KX TG9333 KX TG9334 KX TG9341 series KX TG9331 KX TG9331 KX TG9331 KX TG9331 KX TGA931 KX TGA931 KX TGA931 KX TGA931 1 2 3 4 Model shown is KX TG9344 KX TG9341 KX TG9341 KX TGA931 1 KX TG9342 KX TG9341 KX TGA931 2 KX TG9343 KX TG9341 KX TGA931 3 KX TG9344 KX TG9341 KX TGA931 4 For assistance please visit http www panasonic com help 3 ...

Page 4: ... caller s name or phone number when a call is received page 31 Block calls Allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls page 28 Night mode Allows you to select a span of time during which the handset will not ring for outside calls page 28 Talking battery alert Talking alarm clock Allows the handset to alert you if the battery is lo...

Page 5: ...BR Black metallic PNYNTGA931 SR Pearl silver Belt c1ip 1 2 3 4 PNKE1004Z1 Black metallic PNKE1004Z2 Pearl silver j Charger 1 2 3 PNLC1001YT Black metallic PNLC1001YS Pearl silver AC adaptor for charger 1 2 3 PQLV209T 1 The wall mounting adaptor is not supplied with KX TG9341 KX TG9342 KX TG9343 KX TG9344 but it is available as an option 2 See page 6 for replacement battery information 3 The handse...

Page 6: ...geable batteries Order No HHR 4DPA To order please call 1 800 332 5368 or visit http www panasonic com batterystore Expanding your phone system You can expand your phone system by registering optional handsets max 6 to a single base unit Optional handset feature overview The features of the following handsets depend on the base unit to which the handset is registered Feature Headset jack Belt clip...

Page 7: ...r use this product near automatically controlled devices such Introduction as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc...

Page 8: ...ase unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water f...

Page 9: ...e product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 OF Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wir...

Page 10: ...SWER ON indicator KX TG9341 KX TG9342 KX TG9343 KX TG9344 o Charge contacts 8 Speaker f STOP o ERASE o Play Message indicator o A VOL Volume up VOL Volume down Repeat Skip 8 ANSWER ON ANSWER ON indicator o MEMO o GREETING REC Recording GREETING CHECK IN USE indicator Dial keypad TONE REDIAL PAUSE HOLD fL MIC Microphone SP PHONE Speakerphone Sp PHONE indicator FLASH CALL WAIT MUTE CONF Conference L...

Page 11: ...ey can be used to navigate through menus and to select items shown on the display by pressing A f or To adjust the receiver or speaker volume press to increase the volume or press f to decrease the volume repeatedly while talking Volume up le l f Volume down Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Display H...

Page 12: ...or PQLV209 Note The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure...

Page 13: ...5AAABU When installing the batteries Wipe the battery ends 8 with a dry cloth Avoid touching the battery ends 8 or the unit contacts Ensure correct polarities 8 When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries Preparation We recommend using the Panasonic rechargeable batteries noted on page 6 8 1 Press the notch on the ha...

Page 14: ... base unit or charger for about 7 hours before initial use While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge completed is displayed 5 hours max In continuous use Empty Low When flashing Needs to be charged Medium Note The batteries need to be charged if the handset alerts you with a voice announcement talking battery ...

Page 15: ... While using the clarity booster feature page 20 Symbols used in these operating instructions The words in the brackets indicate button names soft key names on the handset and base unit Example Unit keys OFF Soft keys View CID Phonebook Proceed to the next operation The words in quotations indicate the menu on the display Example Alarm Voice guidance language You can select either English or Espai...

Page 16: ... To remove the belt clip display language 12 hour clock format is used When Spanish is selected 24 hour clock format is used To correct a digit press A or to move the cursor to the digit then make the correction The date and time may be incorrect after a power failure In this case set the date and time again Headset optional Connecting a headset to the handset allows for hands free conversations W...

Page 17: ...ng Answering Calls 2 T Select the desired phone number 3 Erase Yes OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 PAUSE 2...

Page 18: ...or charger You do not need to press To turn this feature on see page 25 Adjusting the handset ringer volume Press or repeatedly to select the desired volume while the handset is ringing for an incoming call Note You can also program the handset ringer volume beforehand page 26 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing O...

Page 19: ... connected to the same line page 12 you can also take the call by lifting its handset While an outside call is on hold the IN USE indicator on the base unit Making Answering Calls flashes KX TG9341 KX TG9342 KX TG9343 KX TG9344 Mute While mute is turned on you can hear the other party but the other party cannot hear you K nu itimE f 1 Press Mute during an outside call Mute flashes 2 To return to t...

Page 20: ...ss CALL WAIT to answer the 2nd call 2 To switch between calls press CALL WAIT Note Please contact your service provider telephone company for details and availability of this service in your area III ra When this feature is turned on BOOST flashes While this feature is turned on the battery operating time is shortened page 14 Call share This feature allows you to join an existing outside call Hand...

Page 21: ... 9 w x Y z W X Y Z 9 0 0 Space ttl To enter another character that is located on the same dial key first press to move the cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrol...

Page 22: ...cess number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU Instead of pressing MENU you can also press Ph book if it is shown on the display 2 A Select the desired entry 3 Press Call to dial the number Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add ...

Page 23: ...elect the desired item in sub menu 1 Select In some cases you may need to select from sub menu 2 Select 4 Press or to select the desired setting Save This step may vary depending on the feature being programmed To exit the operation press OFF Note See page 25 for the default settings l M pl i 1 m i H I i1 m i j1 mt l i i i2 u I v h n I 1 Ui m 1i1 Message play 36 V M access Block calls 1 Night mode...

Page 24: ...ller ID edit 1 Set tel line Set base unit Registration Change language 18 32 Set dial mode 1 15 Set flash time 1 19 Set line mode 1 Talking 31 CallerID 1 HS registration 30 Deregistration 30 Display 15 Voice prompt 1 15 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 24 For assistance please visit http www panasonic com help ...

Page 25: ... 0 0 2 1 7 2 1 4 1 On 0 Off 1 On 0 Off 18 28 32 Customer support Date and time Deregistration Display Change language HS registration Handset registration 6 8 0 30 1 0 1 16 1 3 1 30 1 1 0 1 English 15 2 Espanol 1 3 0 30 Remote code 3 0 6 Recording time 3 0 5 Key tone 3 LCD contrast Display contrast Message alert Message play Night mode On Off Night mode Start End 1 6 5 1 4 5 3 4 0 3 0 0 2 3 8 2 3 ...

Page 26: ... 1 A 2 B 1 On 0 Off 1 On 0 Off 1 Caller ID auto 0 Manual 1 On 0 Off 1 English 2 Espanol 38 15 19 40 31 31 41 40 15 1 If System setting column is checked you do not need to program the same item using another handset 2 If you subscribe to Caller 10 service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 3 Turn this feature off if you pre...

Page 27: ...supplier if necessary The setting should stay at 700ms unless pressing FLASH fails to pick up the waiting call 7 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 8 This feature allows the unit to automatically adjust the date and time setting when caller information i...

Page 28: ...Storing unwanted callers from the caller list 1 View CID 2 f i Select the item to be blocked Select To edit the number press Edit repeatedly until the phone number is shown in the 10 digit format 3 Save 4 f i Block calls Select 5 Yes OFF Storing unwanted callers by entering phone numbers 1 MENU 0 2 1 7 Add 2 Enter the phone number 32 digits max To erase a digit press Clear 3 Save OFF Viewing editi...

Page 29: ...Voice You can choose one of the 7 pre recorded announcements Good morning Programming It s time for dinner It s time for lunch It s time for the game t s time for your meeting It s time to pick up the children Happy birthday The unit makes the selected announcement at the set time talking alarm clock Important Set the date and time beforehand page 16 1 MENU U 7 2 0 2 A Select the desired alarm opt...

Page 30: ...ied handset and base unit are pre registered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU tt 1 3 O 2 Base unit Press and hold LOCATOR for 4 seconds until the registration tone sounds If all registered handsets start ringing press the same button to stop Then repeat this step The next step should be completed within 90 seconds 3 Handset Press...

Page 31: ...ller ID Service Talking Caller 10 This feature lets you know who is calling without looking at the display To use this feature you must subscribe to Caller 10 service of your service provider telephone company turn this feature on page 26 When caller information is received the handsets and base unit announce the caller s name or phone number received from your service provider telephone company f...

Page 32: ... recent call or to search from the oldest call 3 To call back press To exit press OFF Note If the item has already been viewed or answered v is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code and or the long distance code 1 1 View CID 2 Select the desired e...

Page 33: ... recently edited area codes are automatically edited If you move to another area you can turn this feature offto erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again Erasing selected caller information 1 View CID 2 Select the desired entry 3 Erase Yes OFF Erasing all caller information 1 View CID 2 All erase Yes Storing ca...

Page 34: ...ther pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system When the answering system is turned on the ANSWER ON indicator lights up Call screening While a caller is lea...

Page 35: ...e unit plays back all messages Operating the answering system Skip message during playback Repeat message during playback 1 Adjust the speaker volume Pause message To resume playback press To stop playback completely press STOP again Erase currently playing message ERASE Using a pre recorded greeting message If you erase or do not record your own greeting message the unit plays a pre recorded gree...

Page 36: ...age during playback ill U i Qp tati o 4 Play new messages 5 Play all messages 8 Turn answering system on 9 Stop playback 2 0 Turn answering system off 4 or Erase currently Erase playing message 5 Erase all messages 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume operation press a command key within 15 seconds or the voice guidance will start Voice gu...

Page 37: ... default setting is 111 1 MENU 0 3 0 6 Answering System 2 Enter the desired 3 digit remote access code Save OFF Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code The unit plays back new messages The voice guidance announcements are different depending on the voice guidance language setting page 15 ...

Page 38: ...nly Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number 2 Let the phone ring 15 times The greeting message is played back You can either hang up or from a touch tone phone you can enter your remote access code and begin remote operation page 37 Skipping the greeting message to leave a message You can leave a message just as a...

Page 39: ... provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Answering System Caller s recording time You can change the maximum message recording time allotted to each caller You can also select Greeting only which sets the unit to greet ...

Page 40: ...ice j Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your servi...

Page 41: ...isplayed the voice mail access number has not been stored Store the number page 40 If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps If your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not indicate new messages If your voice mail ser...

Page 42: ...INTERCOM Answering an intercom call 1 Press to answer the page 2 When you finish talking press OFF i ij i ffi j 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Note for handset and base unit When the ringer volume for outside calls is set to off page 18 26 the handset and or base unit rings at a low level for intercom calls Transferring calls conference calls Outside c...

Page 43: ...e call 4 To complete the transfer Press SP PHONE The outside call is being routed to the handset To establish a conference call Press CONF To leave the conference press SP PHONE The other 2 parties can continue the conversation To put the outside call on hold press HOLD To resume the conference press CONF Intercom Locator Answering a transferred call Press to answer the page KX TG9341 KX TG9342 KX...

Page 44: ...e wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor 0 Connect the AC adaptor cord and telephone line cord 8 3 Insert the hooks on the wall mounting adaptor into the holes and on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 44 For assistance please visi...

Page 45: ...e wall 83mm 102mm 31 4 eS 5 Connect the telephone line cord Mount the unit by inserting the mounting pins into the round openings on the adaptor for pin use the round cut out at the bottom of the adaptor if you are using the 4 inch phone plate then slide the unit down to secure it Connect the AC adaptor to power outlet page 12 There are 2 common types of wall phone plates The distance between 0 an...

Page 46: ...ganese was inserted Use only the rechargeable Ni MH batteries noted on page 6 13 The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again The handset was placed on the base unit or charger without batteries Insert the batteries properly page 13 There is no handset registered to the base unit matching the handset number you entered The h...

Page 47: ...er the handset page 30 The base unit s AC adaptor or telephone line cord is not connected Check the connections If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone ...

Page 48: ...an the battery ends Ee 8 and the charge contacts with a dry cloth and charge again Making answering calls intercom Noise is heard sound cuts in and out The handset and or base unit does not ring I cannot make a call I cannot make long distance calls You are using the handset or base unit in an area with high electrical interference Place the base unit and use the handset away from sources of inter...

Page 49: ...in some areas Contact your service provider telephone company for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Depending on your service provider telephone company the unit may display or announce the caller s information at 2nd ring or later Move closer to the base unit The handset or base unit s ringer volume is turned off Adjus...

Page 50: ...to use Caller 10 call waiting or Call Waiting Caller 10 CWIO you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Caller 10 and Call Waiting with Caller 10 services CWIO The unit does not reco...

Page 51: ... turned off Turn it on page 38 You are using a rotary pulse telephone Try again using a touch tone phone A call is being received Answer the call and try again later i j j Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephon...

Page 52: ...AAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right...

Page 53: ...difications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment...

Page 54: ...nd inside the battery compartment or on the bottom of the units Notice This product is designed for use in the United States of America Sale or use of this product in other countries may violate local laws Cet appareil est con9u pour etre utilise aux Etats Unis d Amerique La vente ou I emploi de cet appareil dans certains autres pays peut constituer une infraction ala legislation locale Este produ...

Page 55: ...x 140 mm x 119 mm 2 15 32 inches x 5 1 2 inches x 4 11 16 inches Base unit 2 Approx 70 mm x 150 mm x 136 mm Useful Information 2 3 4 inches x 5 29 32 inches x 5 11 32 inches Handset Approx 156 mm x 49 mm x 32 mm 6 1 8 inches x 1 15 16 inches x 1 1 4 inches Charger 3 Approx 51 mm x 75 mm x 88mm 2 inches x 2 15 16 inches x 3 15 32 inches Mass weight Base unit 1 Approx 220 g 0 49 lb Base uni 2 Approx...

Page 56: ...urchases Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am to 9 pm EST Panasonic Service and Technology Company 20421 84th Avenue South Kent WA 98032 W...

Page 57: ... must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and seNiced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Ship In Service ...

Page 58: ... of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable tra...

Page 59: ...attery 13 14 S SP PHONE Speakerphone 17 Belt clip 16 T Talking alarm clock 29 Block calls 28 Talking battery alert 14 Booster Clarity booster 20 Talking caller ID 31 C Caller ID number auto edit 32 Time adjustment 26 Caller ID service 31 Transferring calls 42 Caller list 32 Troubleshooting 47 Caller list edit 32 TTY 6 56 Call share 20 V VM Voice mail 40 Call waiting 20 Voice guidance language 15 C...

Page 60: ... your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No found on the bottom of the base unit Name and address of dealer Date of purchase r l I Attach your purchase receipt here I Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic ...

Page 61: ...upplied telephone line cord CHARGE FOR ABOUT 7 HOURS Confirm Charging is displayed 120 V AC 60 Hz Charger 1 t Handset t _ USE ONLY Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries Ensure correct polarities 8 when installing the batteries C R e ch a rg e a bl e N i M H O N L Y v 1 KX TG9332 KX TG9333 KX TG9334 KX TG9342 KX TG9343 KX TG9344 PNQW1005ZA DC1207PYO ...

Page 62: ...talking Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Select Save OK and additional other functions are assigned to soft keys Pay attention to soft keys to find functions you need during handset operation Date and time Handset Volume up T Volume down 1 MENU U 1 O 1 2 Enter the current month date and year 3 Enter ...

Page 63: ...djust the base unit ringer volume SP PHONE Dial the phone number SP PHONE SP PHONE Pr ss or T repeatedly while talking SP PHONE REDIAL Press or T repeatedly to select the desired volume To turn the ringer off press and hold T until the unit beeps 2 times Adding entries Making calls 1 Phonebook Add 2 Enter the party s name 16 characters max Next 3 Enter the party s phone number 32 digits max Next S...

Page 64: ... will be minimized If the same problem occurs even if the handset is next to the base unit send your unit for service Yes you can add up to 6 handsets including the handset s sold with your own base unit to a single base unit To purchase accessory handset KX TGA630 KX TGA930 KX TGA935 please visit http www panasonic com or call 1 800 332 5368 TTY users hearing or speech impaired users can call 1 8...

Page 65: ...still not displayed Lift the handset then try again If handset still shows the same messageI try to re register the handset page 7 Re registration failed Unplug the AC adaptor of the base unit and remove the batteries from the handset then plug in the AC adaptor and insert the batteries into the handset again Try to re register the handset page 7 Re registration failed Your telephone may need serv...

Page 66: ...t up the handset from the base unit or charger Press TALK at the handset then check if the display shows Talk Still displayed Check if the telephone cord is properly connected to both the base unit and telephone line jack on the wall Try to connect your telephone into a different line Try remedy for I on previous page Your telephone may need service when only back speaker provides a dial tone Stil...

Page 67: ...e unit register the handset MENU U 1 3 0 MENU Press and hold LOCATOR for 4 seconds until the registration tone sounds The next step should be completed within 90 seconds While registering Base registering is displayed on all registered handsets LOCATOR Press OK then press OFF after a long beep sounds Press LOCATOR on base for 4sec Then press OK OK 7 ...

Page 68: ...c com help 2 Visit our website http www panasonic com help FAQs and troubleshooting hints are available 3 Contact us via the web at http www panasonic com contactinfo 4 Call us at 1 800 211 PANA 1 800 211 7262 Monday Friday 9 00am 9 00pm EST Saturday Sunday 10 00am 7 00pm EST To order a replacement battery please call 1 800 332 5368 Or visit http www panasonic com batterystore ...

Page 69: ...hts will stop flashing Please charge batteries if you see this alert KX TG9331 KX TG9341 KX TG9371 series When the battery level becomes low and needs to be charged the battery icon flashes Also the handset alerts you with a voice announcement after you finish talking listening to a message Please note when the handset battery charge is too low for making and receiving calls the lights on the hand...

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