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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save 
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.

Before initial use, see “Getting 

Started” on page 8.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Model No.

 

KX-TG8522AL

Digital Cordless Answering System

KX-TG8523AL

Model shown is KX-TG8522.

TG8522_23AL(e).book  Page 1  Thursday, June 3, 2010  9:09 AM

Summary of Contents for KX-TG8522AL

Page 1: ...ou must subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 8 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG8522AL Digital Cordless Answering System KX TG8523AL Model shown is KX TG8522 TG8522_23AL e book Page 1 Thursday June 3 2010 9 09 AM ...

Page 2: ...ebook 18 Copying phonebook entries 20 Programming Programmable settings 21 Special programming 27 Registering a unit 30 Caller ID Service Using Caller ID service 33 Caller list 34 Answering System Answering system 36 Turning the answering system on off 36 Greeting message 37 Listening to messages using the base unit 37 Listening to messages using the handset 38 Remote operation 39 Answering system...

Page 3: ...nformation 3 The handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG8521 series KX TG8522 KX TG8521 KX TGA850 2 KX TG8523 KX TG8521 KX TGA850 3 No Accessory item Part number Quantity KX TG8522 KX TG8523 1 AC adaptor PQLV219AL 2 3 2 Telephone line cord 1 1 1 3 Rechargeable batteries 2 HHR 55AAAB or N4DHYYY00001 4 6 4 Handset cover 3 2 3 5 Bel...

Page 4: ...el number Rechargeable batteries HHR 4DPA 2B or HHR 4MRT 2B 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA89 RP TCA400 RP TCA430 DECT repeater KX A272AL You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different colour from that of the supplied handsets Handset optional KX TGA850AZ...

Page 5: ...t to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the t...

Page 6: ... other calls can be made from this device during a mains power failure L The earpiece on the handset is magnetised and may retain small metallic objects Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near ...

Page 7: ...with a soft cloth L Do not use benzine thinner or any abrasive powder Other information Notice for product disposal transfer or return L This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information ...

Page 8: ...rect polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed 220 240 V AC 50 60 Hz Hook Click Press plug firmly Use only the supplied telephone line cord Correct Wrong To socket DSL ADSL filter Click 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed see page 13 Rechargeable Ni MH...

Page 9: ...tery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries no...

Page 10: ...the centre of the navigator key By pressing a soft key or the centre of the navigator key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list L As all multiple items cannot be displayed on screen at the s...

Page 11: ...y An incoming call is now being received y Missed call 1 page 33 i The base unit transmission power is set to Low page 13 k The key backlight is off page 24 u L When displayed next to the battery icon Answering system is on page 36 L When displayed with a number New messages have been recorded page 38 d Answering system answers calls with a greeting message and caller messages are not recorded Sel...

Page 12: ... off the ringer for incoming calls page 16 Sets 24 hour or 12 hour clock format page 13 H Places a call on hold page 43 n Opens the phonebook Allows you to edit phone numbers page 29 35 m Adds new entry page 18 29 k Displays the phonebook search menu Turns the key lock feature off page 17 Selects a character entry mode t Selects categories or handsets page 28 30 Item Meaning 0 Plays a message O St...

Page 13: ... time may be incorrect after a power failure In this case set the date and time again One touch eco mode The ECO R button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the o...

Page 14: ...n at a time Single Item An entry a menu icon is shown on one screen in large characters at a time The default setting is Multi Items Using soft key Temporarily switching the display mode You can temporarily switch the display mode by pressing A shown when viewing the lists or selecting menu icons Programming the display mode beforehand 1 1 centre of navigator key i 1 9 2 2 V Select the desired set...

Page 15: ...e the handset is waiting to redial the ringer indicator flashes To cancel press ic Erasing a number in the redial list 1 j right soft key or R 2 V Select the desired phone number i W 3 V Yes i M i ic Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a p...

Page 16: ...ll is disconnected L If another phone is connected to the same line page 9 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash ECO R allows you to use the special features of your host PBX such as transferri...

Page 17: ... 25 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press 1 for about 3 seconds L is displayed L To turn key lock off press for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off TG8522_23AL e book Page 17 Thursday June ...

Page 18: ...for Caller ID subscribers page 34 Changing category names 1 n left soft key i 1 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 44 i M i ic Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the phonebook entry by pressing and holding V or 3 C S...

Page 19: ...M 3 V Select the desired dial key number i M L Where a dial key is already being used for speed dialling Q is displayed next to the dial key number If you select this dial key you can overwrite the previous assignment 4 M i ic Making a call using a speed dial key 1 Press and hold the desired speed dial key 1 to 9 L You can view other speed dial assignments by pressing V or 2 C Cancelling a speed d...

Page 20: ...sired entry page 18 i 1 2 V Copy i M 3 V Select the handset you want to send the phonebook entry to i M L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i M i Find the desired entry i M 4 ic Copying all entries 1 n left soft key i 1 2 V Copy All i M 3 V Select the handset you want to send the phonebook entry to i M L When all entries have been copied...

Page 21: ...b menu 1 i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 23 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List j 34 Answer System I Message List 38 Play New Msg 38 Play All Msg 38 Erase All Msg 1 39 Gree...

Page 22: ...set Base Unit 1 Ringtone Night Mode On Off Start End Ring Delay Select Category 27 Time Settings Set Date Time 1 13 Memo Alarm 27 Time Adjustment 1 Handset Name 28 Caller Barred 1 29 Eco Setup Transmission Power 1 13 Display Setup Wallpaper Display Colour Display Mode 14 Key Backlight LCD in charging Contrast Main menu Sub menu 1 Sub menu 2 Page TG8522_23AL e book Page 22 Thursday June 3 2010 9 09...

Page 23: ...p U Keytones Area Code 1 28 Call Restrict 1 29 Auto Talk 16 Line Setup Recall Flash 1 16 Privacy Mode 1 Base Unit PIN 1 29 Repeater Mode 1 32 Register Register H set 30 Select Base 31 Language Display 13 Feature Code Setting System 1 Page Caller List 2 1 3 34 Set Date Time 1 0 1 r 13 Memo Alarm 7 2 0 1 Alarm1 2 Alarm2 3 Alarm3 27 Time Adjustment 2 2 2 6 1 Caller ID 0 Manual r Intercom 2 7 4 43 Rin...

Page 24: ...Power 7 2 5 1 Normal 2 Low r 13 Wallpaper 6 1 8 1 Wallpaper1 Display Colour 1 8 2 1 5 Colour1 5 Colour1 Display Mode 1 9 2 1 Multi Items 0 Single Item 14 Key Backlight 2 7 6 1 On 0 Off LCD in charging 7 LCD backlight 1 9 1 1 On 0 Off Contrast Display contrast 1 4 5 1 6 Contrast 1 6 Contrast 3 Keytones 8 1 6 5 1 On 0 Off Area Code 2 5 5 r 28 Call Restrict 2 5 6 r 29 Auto Talk 9 2 0 0 1 On 0 Off 16 ...

Page 25: ... Base 1 3 7 Auto 31 Display Change language 1 1 0 English 13 Feature Code Setting System 1 Page Message List 3 2 9 38 Play New Msg 3 2 3 38 Play All Msg 3 2 4 38 Erase All Msg 3 2 5 r 39 Start REC Record greeting 3 0 2 r 37 Play Greeting 3 0 3 37 Default Reset to pre recorded greeting 3 0 4 r 37 Number of Rings 2 1 1 4 Rings r 40 Recording Time 3 0 5 3 Minutes r 41 Remote Code 3 0 6 r 39 Call Scre...

Page 26: ...e used with permission of 2009 Copyrights Vision Inc 6 You can set the wallpaper to display with or without date and time The default setting is with date and time displayed 7 You can set the handset display backlight while on charge On Backlight is on dimmed Off Backlight turns off after 10 seconds of charging 8 Turn this feature off if you prefer not to hear key tones while you are dialling or p...

Page 27: ...set is in use the alarm will not sound until the handset is in standby mode Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Using the phonebook s category feature page 18 you can also sele...

Page 28: ...ry numbers L To cancel a selected category press t again Q disappears 3 M i ic Note L You can also select the categories in step 2 as follows Press 1 to 9 i M Changing the handset name Each handset can be given a customised name Bob Kitchen etc This is useful when you make intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default s...

Page 29: ...aller list 1 y 2 V Select the entry to be barred i M i I 3 V Caller Barred i M 4 V Yes i M i ic By entering phone numbers 1 1 centre of navigator key i 2 1 7 i m 2 Enter the phone number 24 digits max i M L To erase a digit press 3 ic Viewing editing erasing bar call numbers 1 1 centre of navigator key i 2 1 7 2 V Select the desired entry L To exit press ic 3 To edit a number i Edit the phone numb...

Page 30: ...d on page 4 If another handset model is used certain operations handset settings base unit settings etc may not be available Additional base units Handsets can be registered to up to 4 base units allowing you to add additional base units and extend the area in which your handset s can be used If a handset moves out of range of its base unit when Auto is selected on base unit page 31 it looks for a...

Page 31: ...ering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 1 centre of navigator key i 1 3 1 L All handsets registered to the base unit are displayed 2 V Select the handset you want to cancel i M 3 V Yes i M L A confirmation tone sounds L The handset does n...

Page 32: ...or key i 1 3 8 2 V Select the desired setting i M i ic Note L After turning the repeater mode on or off _ is displayed on the handset momentarily This is normal and the handset can be used once w is displayed TG8522_23AL e book Page 32 Thursday June 3 2010 9 09 AM ...

Page 33: ...n there are unviewed missed calls y disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Call waiti...

Page 34: ...ed The default setting is Default Colour 1 n left soft key i 1 2 V Category i M 3 V Select the desired category i M 4 V Select the current setting of the category colour i M 5 V Select the desired colour i M 6 ic Caller list Important L Only 1 person can access the caller list at a time L Make sure the unit s date and time setting is correct page 13 Viewing the caller list and calling back 1 y 2 P...

Page 35: ...elete 4 C Erasing selected caller information 1 y 2 V Select the desired entry 3 W i V Yes i M i ic Erasing all caller information 1 y 2 W i V Yes i M i ic Storing caller information to the phonebook 1 y 2 V Select the desired entry i M i I 3 V Phonebook i M 4 To store the name continue from step 2 Adding entries page 18 TG8522_23AL e book Page 35 Thursday June 3 2010 9 09 AM ...

Page 36: ...s turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is pre...

Page 37: ...not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 1 centre of navigator key i 3 0 4 2 M i ic Playing back the greeting message 1 1 centre of navigator key i 3 0 3 ...

Page 38: ...V Select the desired item from the message list i 0 L You can erase the selected message as follows W i V Yes i M 3 When finished press ic Note L If the item has already been heard Q is displayed even if it was heard using another handset L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information Operating the answering system 1 centr...

Page 39: ...hange answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set ...

Page 40: ...emotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times L A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep L The greeting message is played back L You can either hang up or enter your remote access code again and begin remote operation page 39 Answering system setting...

Page 41: ...mail to receive any messages L To use the unit s answering machine rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit ...

Page 42: ...any not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your serv...

Page 43: ... handset Transferring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party 1 During an outside call press 4 to put the call on hold 2 V Select the desired unit i M 3 Wait for the paged party to answer L If the paged party does not answer press to return to the outside cal...

Page 44: ... to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except Numeric you can se...

Page 45: ...cter table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG8522_23AL e book Page 45 Thursday June 3 2010 9 09 AM ...

Page 46: ...t the receiver is in standby mode and try again Incomplete L The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full L The phonebook memory is full Erase unwanted entries page 19 L Message memory is full Erase unwanted messages page 38 39 L The call barred list memory is full Erase unwanted entries page 29 L The max...

Page 47: ...e unit Register the handset page 30 The handset display is blank or dark L The handset is in screen saver mode page 12 Activate the handset display again by pressing or when on a call pressing ic at all other times L LCD in charging is set to Off while on charge Change the setting page 24 L The handset is not turned on Turn the power on page 13 I cannot hear a dial tone L Make sure that you are us...

Page 48: ...et Cancel unused base unit registrations from the handset page 31 L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 31 L You entered the wrong PIN If you forget your PIN contact an authorised service centre Problem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries pa...

Page 49: ...line socket Contact your DSL ADSL provider for details L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again Sound quality seems to be getting worse L You have registered a handset that is not recommended page 4 The clearest sound quality is only possible by registering the recommended handset The handset does not rin...

Page 50: ...ct your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information fr...

Page 51: ...ng or contact your service provider telephone company page 40 My own greeting message cannot be properly heard L Record your own greeting message again page 37 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the a...

Page 52: ... unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Base unit Charger Base unit Cha...

Page 53: ...g 1 2 Remove screw B and withdraw the plug See Fig 2 3 Replace screw B See Fig 3 Ensure that it screws completely into the socket recess If the screw is too long increase the hole depth or replace the screw with one 5 mm shorter 4 Replace the socket cover and tighten screw A See Fig 4 If you are satisfied with the operation of your telephone service after plugging in your cordless telephone your i...

Page 54: ...eave the cordless telephone disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service Difficulties and Faults for attention Keep this cordless telephone in good working order while it is connected to your telephone service Its construction or internal circuit must not be modified in any way...

Page 55: ...s 43 Control type 10 D Date and time 13 Direct command 23 Display Colour 24 34 Contrast 24 Display mode 14 Language 13 LCD backlight 24 Wallpaper 24 E Eco mode 13 Error messages 46 H Handset Deregistration 31 Locator 43 Name 28 Registration 30 Hold 16 I Incoming call barring 29 Intercom 43 K Key lock 17 Keytones 24 M Making calls 15 Memo alarm 27 Missed calls 33 Mute 16 N Night mode 27 P Pause 15 ...

Page 56: ...rt is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Care Centre Tel No 132600 or website www panasonic com au Attach your purchase receipt here N52 Sales Department Austlink Corporate Park 1 Garigal Road Belrose NSW 2085 Australia 1 ...

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