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Operating Instructions

Model No. 

KX-TG4731C
KX-TG4732C
KX-TG4733C
KX-TG4734C
KX-TG4741C
KX-TG4742C
KX-TG4743C

KX-TG235CSK

Digital Cordless Answering System

Model No. 

KX-TG4711C
KX-TG4712C
KX-TG4713C

Digital Cordless Phone

Model shown is KX-TG4731.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please call 

1-800-561-5505

 or visit us at 

www.panasonic.ca

TG47xxC(en)_1212_ver021.pdf   1

2011/12/12   14:19:33

Summary of Contents for KX-TG235CSK

Page 1: ...4712C KX TG4713C Digital Cordless Phone Model shown is KX TG4731 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca TG47xxC en _1212_ver021 pdf 1 2011 12 12 14 19 33 ...

Page 2: ...Special programming 28 Registering a unit 30 Call Display Service Using Call Display service 31 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 36 Listening to messages using the base unit 36 Listening to messages using the handset 36 Remote operation 37 Answering system settings 38 Voice Mail Service Voice Mail service 40 Intercom Locato...

Page 3: ... KX TG4731 KX TG4731 KX TGA470 1 KX TG4732 KX TG4731 KX TGA470 2 KX TG4733 KX TG4731 KX TGA470 3 KX TG4734 KX TG4731 KX TGA470 4 KX TG4741 series KX TG4741 KX TG4741 KX TGA470 1 KX TG4742 KX TG4741 KX TGA470 2 KX TG4743 KX TG4741 KX TGA470 3 KX TG235SK KX TG4741 KX TGA470 5 R The suffix C in the following model numbers will be omitted in these instructions KX TG4711C KX TG4712C KX TG4713C KX TG473...

Page 4: ...qty 1 unit 1 2 units 2 3 units 3 4 units 4 5 units 5 Accessory item Part number Accessory quantity A AC adaptor PNLV226 1 2 3 4 5 B Telephone line cord 1 1 1 1 1 C Wall mounting adaptor 1 1 1 1 1 D Rechargeable batteries 6 2 4 6 8 10 E Handset cover 7 1 2 3 4 5 F Belt clip 1 2 3 4 5 G Charger 1 2 3 4 1 KX TG4711 KX TG4731 KX TG4741 2 KX TG4712 KX TG4732 KX TG4742 3 KX TG4713 KX TG4733 KX TG4743 4 ...

Page 5: ...Headset RP TCA95 KX TCA400 KX TCA430 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Optional handset feature overview Handset optional KX TGA470C You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 5 Introd...

Page 6: ... not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the...

Page 7: ...c safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric sho...

Page 8: ...Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for pro...

Page 9: ...se unit 2 Standby Approx 0 9 W Maximum Approx 3 8 W Charger Standby Approx 0 1 W Maximum Approx 2 0 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TG4711 series page 3 2 KX TG4731 KX TG4741 series page 3 Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 9 Impor...

Page 10: ...DSL service n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the language selection is displayed see page 14 Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged is displayed Confirm Charging is displayed 1...

Page 11: ...h a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Icon Battery level Low Needs charging Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 13 hours max 1 Not in...

Page 12: ... The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN CID Call Display View the caller list MEN REDIAL View the redial list Base unit n KX TG4711 series page 3 A B Charge contacts M N L...

Page 13: ...ies page 3 A B M N O J K C E F D G H I L Charge contacts Speaker MHOLDN MCONFN Conference MREDIALN MPAUSEN MFLASHN MCALL WAITN MSP PHONEN Speakerphone SP PHONE indicator MERASEN MMUTEN MANSWER ON OFFN ANSWER ON OFF indicator MLOCATORN MINTERCOMN MnN STOP M N PLAY Message indicator MjN MkN VOL Volume up down M N M N Repeat Skip Message counter Microphone Dial keypad TONE 13 Getting Started TG47xxC ...

Page 14: ...31 KX TG4741 series page 3 Base unit display items n KX TG4731 KX TG4741 series page 3 Item Meaning Greeting only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded page 39 Initial settings n Direct command code Programmable settings can be accessed by pressing MMENUN and then the corresponding cod...

Page 15: ...k format is used When French is selected 24 hour clock format is used R The date and time may be incorrect after a power failure In this case set the date and time again Voice guidance language You can select either English or Français as the voice guidance language of the Talking Call Display and answering system The default setting is English 1 MMENUN 112 2 MbN Select the desired setting 3 MSAVE...

Page 16: ... is not displayed 2 MbN Select the desired phone number 3 M N Erasing a number in the redial list 1 MREDIALN or MEN REDIAL 2 MbN Select the desired phone number a MERASEN 3 MbN Yes a MSELECTN 4 MOFFN Using the base unit Available for KX TG4741 series page 3 1 MSP PHONEN 2 Dial the phone number 3 When the other party answers speak into the microphone R Speak alternately with the other party 4 When ...

Page 17: ...e handset ringer volume n While the handset is ringing for an incoming call Press MjN or MkN repeatedly to select the desired volume n Programming the volume beforehand 1 MMENUN 160 2 MbN Select the desired volume 3 MSAVEN a MOFFN Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing M N Adjusting the base unit ringer volume Availa...

Page 18: ...ation press MMUTEN again Flash Handset Base unit 1 1 KX TG4741 series page 3 MFLASHN allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note R To change the flash time see page 26 For Call Waiting or Visual Call Waiting service users To use Call Waiting or Visual Call Waiting you must first subscribe with your ser...

Page 19: ...ear turn this feature off R This feature is not available while using the speakerphone Call share You can join an existing outside call Important R When the privacy mode is on you cannot join the conversation Turn it off Handset To join the conversation press M N when the other unit is on an outside call Base unit 1 1 KX TG4741 series page 3 To join the conversation press MSP PHONEN when the hands...

Page 20: ...ing A a Key Character 1 H 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 Key Character 4 G H I 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character the ...

Page 21: ...MSELECTN R If you select All groups the unit ends the group search 3 MbN Select the desired entry 4 M N Editing entries 1 Find the desired entry page 21 a MEDITN 2 Edit the name if necessary 16 characters max page 20 a MOKN 3 Edit the phone number if necessary 24 digits max a MOKN 4 MbN Select the desired group page 20 a MSELECTN 2 times 5 MOFFN Erasing entries Erasing an entry 1 Find the desired ...

Page 22: ...as necessary page 16 R If you have rotary pulse service you need to press TONE before pressing MMENUN in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 20 22 Shared Phonebook TG47xxC en _1212_ver021 pdf 22 2011 12 12 14 19 44 ...

Page 23: ...ss MMENUN 101 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MOFFN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main men...

Page 24: ... on 2 327 35 Answer off 2 328 35 Main menu V M access V M Voice Mail Operation Code Listening to Voice Mail messages 330 41 Main menu Intercom Operation Code Paging the desired unit 274 42 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 2 101 15 Alarm 1 Once 2 Daily 0 Off 720 28 Time adjustment 2 4 1 Caller ID auto 0 Manual 226 24 Programming TG47xxC en _1212_ver021 pdf 2...

Page 25: ...me adjustment 2 4 1 Caller ID auto 0 Manual 226 Talking Caller ID Talking Call Display Handset 1 On 0 Off 162 31 Base unit 1 2 1 On 0 Off G162 Handset name 104 28 Call block 2 217 29 Block w o num 2 3 Block calls without phone number 1 On 0 Off 240 29 Voice mail Store VM access 2 VM Voice Mail 331 40 VM tone detect 2 1 On 0 Off 332 40 Message alert 1 On 0 Off 340 39 LCD contrast Display contrast 1...

Page 26: ...to program the same item using another handset 3 This menu is not displayed when scrolling through the display menus It is only available in direct command code 4 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Call Display sub...

Page 27: ...the caller s information after lifting up the handset to answer a call turn off this feature 10 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 11 Generally the line mode setting should not be changed This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition Set the line mode to A ...

Page 28: ... for example while sleeping Night mode can be set for each handset Important R Set the date and time beforehand page 15 R We recommend turning the base unit ringer off page 17 in addition to turning the night mode on KX TG4731 KX TG4741 series page 3 R If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off 1 MMENUN 238 2 MbN Select the desired sett...

Page 29: ... area code If only 7 digits are stored all numbers that have the same last 7 digits will be blocked n From the caller list 1 MFN CID 2 MbN Select the entry to be blocked R To edit the number press MEDITN repeatedly until the phone number is shown in the 10 digit format 3 MSAVEN 4 MbN Call block a MSELECTN 5 MbN Yes a MSELECTN 6 Edit the phone number if necessary 24 digits max 7 MSAVEN a MOFFN n By...

Page 30: ...one sounds R If all registered handsets start ringing press MLOCATORN again to stop then repeat this step R The next step must be completed within 90 seconds 3 Handset Press MOKN then wait until a long beep sounds Note R While registering Base in registering is displayed on all registered handsets R When you purchase an additional handset refer to the additional handset s installation manual for r...

Page 31: ...4741 series page 3 This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Call Display service of your service provider telephone company turn this feature on page 25 When caller information is received the handsets and base unit announce the caller s name or phone number received from your service provider telephone company following e...

Page 32: ...e desired setting 3 MSAVEN a MOFFN Call Waiting Deluxe service options When a 2nd call is received you can choose how to handle the call by selecting an option shown on the handset display Note R Your service provider telephone company may not offer all of the options page 32 Displayed option Function Answer Answers the waiting call while keeping the 1st call on hold Hold Holds the waiting call Th...

Page 33: ...g another unit R In step 2 if is displayed not all of the information is shown To see the remaining information press MEN To return to the previous screen press MFN Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 MFN CID 2 MbN Select the desired entry 3 Press MEDITN repeatedly until th...

Page 34: ...e number press MEDITN repeatedly until the phone number is shown in the desired format 3 MSAVEN 4 MbN Phonebook a MSELECTN 5 Continue from step 2 Editing entries page 21 34 Call Display Service TG47xxC en _1212_ver021 pdf 34 2011 12 12 14 19 48 ...

Page 35: ...to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on The ANSW...

Page 36: ...age If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MMENUN 304 2 MYESN a MOFFN Playing back the greeting message 1 MMENUN 303 2 To exit press MOFFN Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N PLAY R If new messages have been recorded t...

Page 37: ...essage the previous message is played 2 To resume playback MbN Playback a MSELECTN 3 You can also erase as follows MERASEN a MbN Yes a MSELECTN Calling back Call Display subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press MPAUSEN during playback 2 MbN Call back a MSELECTN Editing the number before calling back 1 Press MP...

Page 38: ...ce to prompt you Key Operation 1 Repeat message during playback 1 Key Operation 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system re...

Page 39: ...vided by your service provider telephone company before changing this setting Change the number of rings of the Voice Mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MMENUN 305 2 MbN Select the ...

Page 40: ... mailbox password press MPAUSEN to add pauses page 16 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access number 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voice Mail VM tone detectio...

Page 41: ...UN 330 R The speakerphone turns on R If there are no new messages in the Voice Mail MVMN is not displayed 2 Follow the pre recorded instructions 3 When finished press MOFFN Note R If the handset still indicate there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps Base unit 1 1 KX TG4741 series page 3 To listen to Voice M...

Page 42: ...Answering an intercom call Handset 1 Press M N to answer the page 2 When you finish talking press MOFFN Base unit 1 1 KX TG4741 series page 3 1 Press MINTERCOMN to answer the page 2 When you finish talking press MINTERCOMN Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN R All registered handsets beep for 1 minute 2 To stop paging Base unit Press MLOCATOR...

Page 43: ...mber To page all handsets press 0 or wait for a few seconds 2 Wait for the paged party to answer R If paged party does not answer press MINTERCOMN to return to the outside call 3 To complete the transfer Press MSP PHONEN R The outside call is being routed to the handset To establish a conference call Press MCONFN R To leave the conference press MSP PHONEN The other 2 parties can continue the conve...

Page 44: ...rection of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B A B Hook AC adaptor cord 3 Insert the hooks on the wall mounting adaptor into holes and on the base unit 2 1 1 2 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 44 Useful Information TG47xxC en ...

Page 45: ... 1 2 Wall phone plate 83 mm 3 1 4 inches 102 mm 4 inches 2 1 To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B A A B Charger Drive the screws not supplied into the wall 25 4 mm 1 inch Screws Hooks 45 Useful Information TG47xxC en _1212_ver021 pdf 45 2011 12 12 14 19 50 ...

Page 46: ... from the base unit Move closer and try again Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 10 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you entered R The handset is not registered to the base unit Register the handset page 30 Req...

Page 47: ...nnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company The indicator on the handset flashes slowly R New messages have been recorded Listen to the new messages pag...

Page 48: ... sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset d...

Page 49: ...d off Adjust it page 17 25 R The Talking Call Display feature is turned off Turn it on page 25 R The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 38 R If the base unit and another handset are having an intercom call your handset does not announce caller information I cannot dial the phone number edited in the caller list R The phone numbe...

Page 50: ...the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 37 R The answering system is turned off Turn it on page 38 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries f...

Page 51: ...interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe...

Page 52: ... of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warranted for ninety 90 days ...

Page 53: ...te and time 15 Dialing mode 15 Direct command code 23 Display Contrast 25 Language 15 E Eco mode 11 Equalizer 19 Error messages 46 F Flash 18 26 G Groups 20 31 H Handset Deregistration 30 Locator 42 Name 28 Registration 30 Hold 17 I Intercom 42 K Key tone 25 L Line mode 26 M Making calls 16 Missed calls 31 Mute 18 N Night mode 28 P Pause 16 Phonebook 20 Power failure 11 Privacy mode 19 26 R Redial...

Page 54: ...54 Notes TG47xxC en _1212_ver021 pdf 54 2011 12 12 14 19 52 ...

Page 55: ...55 Notes TG47xxC en _1212_ver021 pdf 55 2011 12 12 14 19 52 ...

Page 56: ...ranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in China TG4711C TG4711C PNQX5094ZA TT1211MG0 A TG47xxC en _1212_ver021 pdf 56 2011 12 12 14 19 52 ...

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