background image

Digital

Signage Processor

User Manual

12V RESET

VIDEO IN

DVI

USB

LAN

WIRE IR

RS232

AUDIO

IN

AUDIO

OUT

SD

SignShow D5000

Summary of Contents for SignShow D5000

Page 1: ...Digital Signage Processor User Manual 12V RESET VIDEO IN DVI USB LAN WIRE IR RS232 AUDIO IN AUDIO OUT SD SignShow D5000 ...

Page 2: ... Overview 1 Features 2 Package Contents 3 Connectors View 4 Remote Control 5 Getting Started 6 Setting up New SD Card Content 6 Connecting the Power 6 Inserting the SD Card 6 Removing the SD Card 8 Making Connections 8 Connecting to a Monitor 8 Connecting USB devices 8 Connecting to a Network 9 Connecting Speakers 9 Connecting a DVD player or TV STB 10 LED Indicator 11 Menu 12 Date and Time 12 Net...

Page 3: ... Signage 8 2 r o s s e c o r P Powering On 28 Powering Off 28 Playing media files using USB memory 29 Playing media files on the SD card 29 Updating Content 29 USB Memory Update 30 Manual rewrite of SD card by PC 31 Rewrite through LAN 31 Rewrite through WAN 32 3 3 s n o i t a c i f i c e p S Internal Storage 33 SD card structure 33 Configuration File 33 Supported Image Formats 34 Supported Video ...

Page 4: ...Table of Contents iii Video Input 43 Hardware Specifications 45 7 4 g n i t o o h s e l b u o r T Error Messages 47 FAQ s 48 ...

Page 5: ...jects into air vents or openings of your Digital Signage Processor Doing so can short out interior components and may cause fire or electric shock Operate the Digital Signage Processor at the recommended temperature range of 0 C to 40 C 32 F to 104 F Store it at a temperature of 10 C to 60 C 14 F to 140 F Power Cord adapter Warnings See the Installation Instructions before connecting to the power ...

Page 6: ...e a carrying case To remove power from the Digital Signage Processor turn it off and disconnect the AC adapter from the electrical outlet The plug is the disconnecting device Warranty We warrant that each of our products will be free from material and workmanship defects for two years from the date of purchase If the customer discovers a defect contact your dealer Defective products will be repair...

Page 7: ...ting the receiving antenna Increasing the separation between the equipment and receiver Connecting the equipment into an outlet on a circuit different from that to which the receiver is connected Consulting the dealer or an experienced radio or television technician for help This device complies with part 15 of the FCC Rules Opera tion is subject to the following two conditions 1 This device may n...

Page 8: ... not dispose of your product which has the WEEE logo shown as right on it or on its box in the general household waste bin Be sure to dispose of all your products in the designed collection facilities for recycling of such hazardous wastes Separate collection and proper recovery of your WEEE at the time of disposal will allow us to help conserve natural resources Moreover proper recycling of WEEE ...

Page 9: ...ough network input Easily update and change display contents in real time by connecting to the server Its compactness allows for easy integration with PDP s Plasma Display Panel LCD monitors and televisions Multiple zones and layouts make this product capable of creating vivid and captivating multimedia content to attract more attention Your Digital Signage Processor uses standard media files prov...

Page 10: ... presentation Supports most standard media files for a content rich presentation Video WMV MPEG1 MPEG2 MPEG4 VC 1 Audio MP2 MP3 WMA M4A Graphics BMP JPEG PING Ticker text RSS Clock Support multiple clock formats Multi zone layout This feature allows you to create vivid and more attractive presentations Flexible scheduling capability This feature allows you to display content on an anytime anywhere...

Page 11: ...d please contact your retailer QuickSetupManual Digital Signage Processor CD ROM Quick Start Manual Remote Control Power Adapter Power Cord AA Battery x 2 SD Card Protector 2G B DVI D Cable optional USB Extension Cable optional Wired IR optional 3MTM double sided tape 4032 22 mm x 14 mm Audio Cable optional DVI I to VGA adapter ...

Page 12: ...to connect to an S video output from a DVD player set top box etc 7 DVI I port Use to connect to a DVI D or DVI I cable 8 USB port Use to connect a USB memory drive for updating content System driver 9 LAN Use to connect to a an ethernet network 10 LED indicator Indicates the status of the Digital Signage Processor 11 IR Sensor Receives incoming remote control commands 12 Wired IR jack Use to conn...

Page 13: ...ss to navigate through menu selections 3 SET button Press to enter or confirm selection 4 Power button Press to power up the Digital Signage Processor 5 Standby button Press to power off the Digital Signage Processor 6 Menu button Press to display the on screen display OSD Menu 7 Exit button Press to exit the menu or submenu options Power button Menu button SET button Exit button Keypad Arrow keys...

Page 14: ...hese sample files to the SD card Connecting the Power 1 Connect the power cord to the adapter 2 Connect the power adapter to the power socket of your Digital Signage Processor 3 Plug the power cord to a live outlet Inserting the SD Card Before using your Digital Signage Processor you must insert an SD Card You can use SD cards up to 16 GB in size 12V RESET VIDEO IN DVI USB LAN WIRE IR RS232 AUDIO ...

Page 15: ...rom damage or accidental loss screw the SD card protector onto the case Refer to the diagram below in order to avoid an update function failure do not lock the SD card 12V RESET VIDEO IN AUDIO IN AUDIO OUT SD 12V RESET VIDEO IN AUDIO IN AUDIO OUT SD 12V RESET VIDEO IN AUDIO IN AUDIO OUT SD 3a 3b Note 2G B Lock Write protect lock set to correct position ...

Page 16: ...mputer monitor or a projector monitor You can connect using the DVI I port To connect using the DVI I port 1 Connect one end of the DVI D cable to the DVI I port of the Digital Sig nage Processor 2 Connect the other end to the DVI I port of the moni tor Connecting USB devices You can connect a USB memory drive using the USB port for content file updates or system upgrades 12V RESET VIDEO IN DVI US...

Page 17: ...ble to the RJ 45 port on your Digital Signage Processor and the other end to your network hub or wall socket Connecting Speakers For a more attention grabbing display your Digital Signage Processor is capable of playing audio files exported from InfoSAP Creator 12V RESET VIDEO IN DVI USB LAN WIRE IR RS2 32 AUDIO IN AUDIO OUT SD 2 3 2 S R R I E R I W N A L B S U I V D N I O E D I V T E S E R V 2 1 ...

Page 18: ...y from your DVD player or TV STB 1 Connect the Mini DIN 4 pin cable to the Video in socket of your Digital Signage Processor 2 Connect the other end to a DVD player or TV STB 3 Select S video Mode in the Play Mode submenu See Play Mode on page 18 for details 12V RESET VIDEO IN DVI USB LAN WIRE IR RS2 32 AUDIO IN AUDIO OUT SD 2 3 2 S R R I E R I W N A L B S U I V D N I O E D I V T E S E R V 2 1 AUD...

Page 19: ...dited using InfoSAP Creator LED Indicator The LED indicator indicates the status of your Digital Signage Processor LED Indicator Status Green Power is on Red On standby mode Green blinking Preparing to standby Note USB LAN WIRE IR RS232 LED Indicator ...

Page 20: ... press or To exit a submenu option press Date and Time Within the Date Time submenu you can Manually set the date and time of your Digital Signage Processor Sync the date and time via Network Time Protocol NTP Enable Disable daily synchronization to NTP Set the Time Zone MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Press to change select Press Set to ent...

Page 21: ...configure your Digital Signage Processor for the network You can Set network configuration Set proxy Set DNS Set DS Server View the MAC address By default the network is set to DHCP When DS Server is set up the Digital Signage Processor connects periodically with the server to report current status or settings You can MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR...

Page 22: ... changes Program The Program submenu lists the program contents in your storage card The programs are listed in order of filename In Preview mode you can preview selected programs MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Static IP IP Netmask Gateway DNS MAC Proxy DS Server 196 168 1 225 255 255 255 0 196 168 1 254 211 78 130 2 00 16 E8 F1 94 7E to se...

Page 23: ...your Digital Signage Processor in the Timer submenu You can Enable daily timers Set timers to power on or power off your device Set timers to turn the video on or off DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL Program List DemoCase xml 1 1 to preview a program Press Exit to return Press to change page when on the list List of the program contents in your st...

Page 24: ... display The default language is English You can change the language in the Language submenu MENU Apply DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL to set the timer Press Exit to return Enable Daily Timer mm dd hh mm Power On 01 01 00 00 Power Off 01 01 00 00 Video On 01 01 00 00 Video Off 01 01 00 00 SET MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO O...

Page 25: ...llows DVI 1920 x 1080 60 Hz VESA timing 1680 x 1050 60 Hz VESA timing 1360 x 768 60 Hz VESA timing 1280 x 1024 60 Hz VESA timing 1024 x 768 60 Hz VESA timing 640 x 480 60 Hz VESA timing Digital Video 1080P 60 Hz 1080i 60 Hz 720P 60 Hz MENU DATE TIME NETWORK PREVIEW TIMER LANGUAGE VIDEO OUT VIDEO IN MEMORY CARD IR CONTROL SLIDE SHOW Current Mode VGA 1024X768 60 Select Video Output Mode DVI Digital ...

Page 26: ...en press numeric key 1 on the remote control within 45 seconds Otherwise the settings revert to the original output timing VGA timing requires a DVI to VGA cable connection Play Mode You can select the Play mode in the Play Mode submenu Press Play Mode Use the arrow keys on the remote control to move through the selections Note MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMO...

Page 27: ...so select Network Streaming mode to get video files through the LAN You can configure the streaming server by entering the server IP and Port address Slide Show Configure the slide show mode in the Play Mode submenu DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL to set the play mode Press Exit to return Select Play Mode Schedule S Video Network Streaming Slide ...

Page 28: ...Signage Processor the processor checks the USB memory and reads image files to start the show If there is no USB memory detected it displays a message Please insert USB memory The slide show content is displayed in alphabetical order using the first character of the file name The images are resized to full screen while retaining the aspect ratio MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO ...

Page 29: ...Play Mode In case this happens go to Standby mode and reboot the Digital Signage Processor See Powering On on page 28 The system needs to restart before the Slide Show and Video Repeat modes settings can take effect Memory Card You can see the capacity of your SD card and delete all stored content in the Memory Card submenu DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD I...

Page 30: ...ghlight IR Lock using the arrow keys on the remote control 2 Press to select MENU DATE TIME NETWORK PREVIEW TIMER LANGUAGE VIDEO OUT VIDEO IN MEMORY CARD IR CONTROL SLIDE SHOW to manage the Memory Card storage space Press Exit to return Memory Card 1 9GB Free 1 8GB Available Delete All Content Files Note MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL to se...

Page 31: ...following keys in order The Hidden Menu consists of two submenus Upgrade System The picture below shows the activated hidden menus MENU 1 2 3 SET MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL UPGRADE SYSTEM Player Name DS34c2e8d0 Device Name DS34c2e8d0 F W Version System Driver V8 17 Kerlen V4 1 Loader V4 3 MCU V4 2 Factory Reset Change Password to show t...

Page 32: ...System Driver 1 Select the file to update by moving the arrow keys to highlight the file then press 2 Insert the USB memory to the USB port The Digital Signage Processor automatically checks the USB memory for update files If no file is found a no file message appears on the screen Otherwise the screen displays a list of available system driver MENU DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO O...

Page 33: ... memory first If you set Difference Write mode only files with different time date stamps or new files inlcuded on the USB memory but not on the SD card are updated Files on the SD card but not on the USB card are deleted If you set Write after Delete mode all content files in the media folder are deleted The content files in the USB memory are then copied to the SD card DATE TIME NETWORK PROGRAM ...

Page 34: ...actory Reset Change Password to show the system information Press Exit to return Player Name DS34c2e8d0 Device Name DS34c2e8d0 F W Version System Driver V8 17 Kernel V4 1 Loader V4 3 MCU V4 2 MENU Warning Auto Content Update Select deselect Enable Auto Content Update to enable disable daily auto content update Once you enable auto content update you will see the following detail configuration FTP ...

Page 35: ...m are the same to ensure successful change of password Note A password is required for web access To set up a password select Change Password DATE TIME NETWORK PROGRAM TIMER LANGUAGE VIDEO OUT PLAY MODE MEMORY CARD IR CONTROL UPGRADE SYSTEM Change Password for Web Access 4 8 Characters New Password Password Confirm to change the password for Web access Press Exit to return Apply ...

Page 36: ...drives connected to your device in a particular order this is called the Boot Sequence In Slideshow mode the boot sequence of your Digital Signage Processor is as follows 1 Checks the USB drive for USB memory drive connections 2 Checks the SD card content When you accidentally turn on the Digital Signage Processor without any memory card inserted in the device a No Signal message appears on the sc...

Page 37: ...w mode Playing media files on the SD card 1 Insert an SD card into the SD card slot 2 Turn on the Digital Signage Processor The device boots up 3 If there is a schedule program in the SD card the Digital Signage Processor plays the program content Otherwise the screen displays the message There is no schedule program at current time Please refer to the InfoSAPCreator manual for more information ab...

Page 38: ...s she Program files xml Media folders named the same as the xml file 12V RESET VIDEO IN DVI USB LAN WIRE IR RS232 AUDIO IN AUDIO OUT SD Digital Signage Box PC with InfoSAP Creator Network 12V RESET VIDEO IN DVI USB LAN WIRE IR RS232 AUDIO IN AUDIO OUT SD Digital Signage Box PC with InfoSAP Creator Digital Signage Server PC with InfoSAP Creator 12V RESET VIDEO IN DVI USB LAN WIRE IR RS232 AUDIO IN ...

Page 39: ...not exist in the USB memory they are deleted Manual rewrite of SD card by PC You can create schedules using InfoSAP Creator and by manually rewriting the contents of the SD card using a PC After creating a schedule via InfoSAP Creator the following items appear Schedule file she Program file xml Media folder with the same name as the program file Before you start copy check to make sure your SD ca...

Page 40: ...r and update them to Processors via a DS Server device See DS Server user manual for more information DS Server provides enhanced Internet funcitonality Contact your channel provider for more information 2 Auto content update You can set auto content update to Processors via InfoSAP Creator See the InfoSAP Creator user manual for more information ...

Page 41: ...file she One or more set of Program File and Program Folders Each Program File has one xml file and one folder respectively Program Folders may include the following still image file video file ticker data rss font ttf 3 Config folder This folder is automatically created 4 Ds player folder This folder is automatically created 5 Upgrade folder This folder is automatically created Configuration File...

Page 42: ...nd audio formats supported by the Digital Signage Processor Table 1 Supported Video and Audio Format Group Video V Audio A Codec Container File Extension WMV V Windows Media Video 9 ASF WMV ASF V Windows Media Video 9 Advanced Profile A Windows Media Audio 9 MPEG 1 V MPEG 1 Video MPG MPG A MPEG 1 Audio layer 2 MPEG 2 V MPEG 2 Video MPG M2P MPG M2P A MPEG 1 2 Audio layer 2 M2V M2V A MPEG 1 2 Audio ...

Page 43: ... support WMV1 OR WMV2 Supports elementary video stream bit rate of SDTV HDTV up to 20 35 Mbps 2 Windows Media Video 9 Advanced Profile WMVA VC 1 WVCI MPEG 2 V MPEG 2 Video Program Stream VOB VOB A MPEG 1 2 Audio layer 2 A MPEG 1 2 Audio layer 3 MPEG 4 V DivX 5 0 DivX AVI DivX AVI A MPEG 1 2 Audio layer 2 A MPEG 1 2 Audio layer 3 MPEG 4 V O M 4 6 2 H V AVI TS MOV AVI TS A AAC MPEG 4 V MP4 MP4 MP4 A...

Page 44: ... elementary video stream bit rate for SDTV HDTV up to 20 35 Mbps 4 DivX 5 0 DX50 MP4 MP4V H 264 Supports BP L3 Baseline Profile L3 Level up to 720x480p30 or 720x576p25 resolution including FMO and ASO Supports MP L4 0 Main Profile L4 Level up to 1920x1080p25 1920x1080i30 or 1280x720p60 resolution Supports HP L4 0 High Profile L4 Level up to 1920x1080p25 1920x1080i30 or 1280x720p60 resolution Suppo...

Page 45: ...ftware Layout Utility A software layout utility called InfoSAP Creator included with the CD ROM is included when you purchase your Digital Signage Processor This windows application is used to create programs and schedules for your Digital Signage Processor With this software you can specify the layouts and content files to play back It allows you to do the following Define layouts using default l...

Page 46: ...f layouts Following are some examples Image only Image Ticker Video Ticker Video Image Ticker Portrait You can also manually add layers Image Only In an Image only layout images are shown on screen in Loop play mode Audio files can be played at the same time Image Ticker In an Image Ticker layout there is no character quantity limitation The ticker in Unicode characters runs from right to left or ...

Page 47: ...SD card by PC on page 31 to setup streaming video The video and the ticker can be overlapped If you add an audio file and a video file the audio source is set to audio automatically The video file s audio track will not be audible Video Image Ticker A layout can contain a video file an image and a ticker The video file can be from an SD card S Video input or network stream No overlap Overlapped Im...

Page 48: ...rom down to up There is no character limitation The ticker font is Unicode Audio files can be played at the same time Vertical ticker just supports Chinese Japanese and Korea If user add a audio file the audio source will be set to audio automatically Before you start copy check to make sure your SD card contains a folder named media If not create media folder Now manually copy the files to your S...

Page 49: ... Ticker The Digital Signage Processor supports playback of 2 videos weather images and 2 tickers Possible video combinations inlcude Video file S Video input Streaming S Video input Video file Streaming The processor can play weather from RSS only Yahoo Weather rss http weather yahoo com is supported Vertical Ticker only supports Chinese Japanese and Korean Ticker Ticker Video Image Video Window N...

Page 50: ... MPEG video bitrate is 6 16 Mbps Two images One ticker One video file may be shown simultaneously If an H 264 file is inserted One image One ticker One video file support The Maximum URL length for an RSS feed in a program file is 256 bytes The maximum font file name length in a program file is 128 bytes The Maximum duration of a frame is 24 hours The Program file refers to xml files Program file ...

Page 51: ...der ldr xxx bin Splash sph xxx bin Processor name The maximum processor name length is 64 bytes alphanumeric Image Video quality If an image or video file with 1920 x 1080 resolution is played back on a display with 1920 x 1080 resolution scaling is not done Gamma and Luminance Characteristics Gamma and luminance settings can be adjusted using the display function The Digital Signage Processor is ...

Page 52: ... 640 x 480 and 1024 x 768 resolutions If the resolution is 1920 x 1080 1360 x 768 1680 x 1050 or 1280 x 1024 you have to choose between normal and full screen mode You can change the desired mode in the Play Mode submenu See Play Mode on page 18 Normal Mode Aspect ratio of 1 1 X Y Full Screen Mode Specifications 44 ...

Page 53: ...1024 60hz VESA timing 1024 x 768 60hz VESA timing default 640 x 480 60hz VESA timing Video Input Connector Mini DIN 7P S video NTSC PAL Audio Output Analog stereo line out Line out L R x 1 Stereo 3 5 mini jack Audio Input Line in L R x 1 Stereo 3 5 mini jack Network RJ45 x 1 DHCP HTTP No wake on LAN function USB USB 2 0 Host x 1 USB mass storage class for USB memory only Storage interface SD card ...

Page 54: ...System settings reset AC adapter Input AC 240 100V 47 63hz Output DC 12V 2 5A Power code Japan 2 pole 3 0m Power Consumption Power on Typ 10W 15W max Standby 1W max Weight Net weight 0 9 kg Gross weight 2 3 kg Temperature Operating 0 40 ºC Storage 10 60 ºC Humidity Operating 10 80 Storage 10 90 Specifications 46 ...

Page 55: ...DO NOT turn off the player No System Driver is available on the SD card The Digital Signage Processor is attempting to recover the system driver Please wait until recovery is complete Player failed to recover system driver There is no driver on the SD Card Recovery of System Driver failed Re copy the System Driver from the CD ROM to the SD card It failed to access the program file xml Check to mak...

Page 56: ...ital Signage Processor and press Power on 7 8 5 on the remote controller in sequence What should I do if the Digital Signage Processor stops functioning or crashes Press and on the remote control I can t turn on the device The batteries on the remote control may be depleted Replace the batteries STANDBY POWER ON Why the IE shows Internet Explorer cannot display the webpage during upgrading Why do ...

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