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Agent Installation Guide

ZENworks Patch Management Server v6.4

Summary of Contents for ZENWORKS PATCH MANAGEMENT 6.4 - AGENT

Page 1: ...Agent Installation Guide ZENworks Patch Management Server v6 4...

Page 2: ...ames and products mentioned in this document if any may be either registered trademarks or trademarks of their respective owners Feedback Your feedback lets us know if we are meeting your documentatio...

Page 3: ...inux UNIX Mac and Netware 4 Chapter 2 Installing Agents ___________________________________ 5 Downloading the Installer 5 Installing the Single Agent for Windows 32 or 64 bit 6 Installing the Agent fo...

Page 4: ...Table of Contents iv...

Page 5: ...ocedures for installing and implementing a successful installation of ZENworks Patch Management About This Guide This guide contains the following chapters Chapter 1 Preparing for Agent Installation C...

Page 6: ...dow and screen objects i e Click the OK button italics New terms variables and window and page names UPPERCASE SQL commands and keyboard keys monospace File names path names programs executables comma...

Page 7: ...y visit each target computer Single Agent Windows x64 MSI Installer Allows you to run the installer entering the information as prompted Also you can modify the Microsoft Software Installer MSI file u...

Page 8: ...erPC 32 64 bit 1 4 0 HP UX 11 00 11 23 All 64 bit PA RISC 64 bit 1 4 0 IBM AIX 5 1 5 3 All 32 64 bit PowerPC 32 64 bit 1 4 0 Microsoft Windows 9x 98 Second Edition All 32 bit x86 32 bit N A Microsoft...

Page 9: ...dish Sweden zh CN Chinese Simplified zh CHS Chinese Simplified zh TW Chinese Traditional zh CHT Chinese Traditional Requirements The following section lists the hardware and software requirements for...

Page 10: ...leges on the target machine 2 MB of free disk space for agent installation 500 MHz or greater processor 256 MB RAM 10 Mbps network connection with access to the Update Server Sufficient free disk spac...

Page 11: ...ard agent install requires logging into the Patch Management Server administration console from the target computer then downloading the installer to that computer To Download an Installer 1 Log on to...

Page 12: ...The installer downloads to the location you specify on your computer 11 In the Agent Installers screen click Close The Agent Installers screen closes Installing the Single Agent for Windows 32 or 64...

Page 13: ...From the downloaded location select the updateagent msi to extract the ZENworks Patch Management Agent for Windows InstallShield Wizard The Agent Install Welcome screen opens 2 Click Next The License...

Page 14: ...ct the I accept the terms option and click Next The Destination Folder page opens 4 To change the location of the Agent a Click Change The Change Current Destination Folder window opens Figure 2 4 Age...

Page 15: ...egistration window opens 6 Type the appropriate URL in the Update Server URL field including the protocol http serverAddress or https ServerAddress for a secure server 7 Type your serial number in the...

Page 16: ...d Proxy i In the Username field type the user name ii In the Password field type a new password for the proxy Figure 2 7 Proxy Information Note In many LAN environments although a proxy is used for In...

Page 17: ...uide 9 Click Next The Ready to Install the Program page opens 10 Click Install to install the agent The agent is installed and the Installation Complete page displays 11 Click Finish to exit the wizar...

Page 18: ...s Vista MSI Installer and the Single Agent Windows Vista x64 MSI Installer 1 From the downloaded location select the ZENworks Patch ManagementAgentForVista msi to extract the ZENworks Patch Management...

Page 19: ...Installation Guide 2 Click Next The License Agreement page opens 3 If you agree to the license terms select the I accept the terms option and click Next The Destination Folder page opens Figure 2 11...

Page 20: ...ange The Change Current Destination Folder window opens b Change the installation to the location you need c Click OK The Change Current Destination Folder closes and the Destination Folder window ref...

Page 21: ...RL field including the protocol http ServerAddress or https ServerAddress for a secure server 7 Type your serial number in the ZENworks Patch Management Server Serial Number field Figure 2 14 Agent Re...

Page 22: ...oxy server requires authentication option ii In the Username field type the user name iii In the Password and Confirm Password fields type the password for the proxy Figure 2 15 Proxy Information Note...

Page 23: ...Agent Installation Guide 9 Click Next The Ready to Install the Program page opens 10 Click Install to install the Agent The agent installs and the Installation Complete page opens Figure 2 16 Begin In...

Page 24: ...e a UpdateAgent directory 2 From the downloaded location refer to Downloading the Installer select the UnixUpdateAgent tar file and extract the file s contents to root UnixUpdateAgent 3 Open a Termina...

Page 25: ...configure a proxy or press ENTER to continue without configuring a proxy server 11 At the Do you wish to add this agent to existing groups on Novell ZENworks Patch Management Server Y N prompt type y...

Page 26: ...Installing Agents 20...

Page 27: ...Creating a Network Share on page 21 2 Modify the Single Agent Windows MSI Installer msi file as defined in Modifying the MSI File on page 25 3 Create an Organizational Unit as defined in Creating an O...

Page 28: ...he Agent Installation 22 4 Select the Share this folder option If needed change the Share name 5 Click Permissions The Permissions for Novell MSI window opens Figure 3 1 Sharing Tab Figure 3 2 Permiss...

Page 29: ...t Users Computers or Groups window opens 7 In the add the Domain Users and Domain Admins groups select the Domain Users group If you cannot locate the groups type the names in the Enter the object nam...

Page 30: ...he Permissions for Novell MSI window 9 Select the Everyone group and choose Deny Change and Allow Read access 10 Select the Domain Admins group and choose Allow Full Control access 11 Click OK The Per...

Page 31: ...o the Novell MSI folder you created Modifying the MSI File To fully automate the Agent installation you must modify the MSI file to include your Host Name and Serial Number Microsoft Orca allows you t...

Page 32: ...Agent to the defined Group s Either the Group Name or Distinguished Name can be used If the Group Name is used the agent will be added to all of the groups with that name Table 3 1 Description of Inst...

Page 33: ...perty table The Rows field populates with the rows associated with the Property table 5 Locate the Host row and click the Value field The Value field is activated and can be edited 6 Type the Patch Ma...

Page 34: ...erial number in the Value field 9 If you are using a Proxy Server add the necessary proxy entries as follows a Right click in the right window pane and select Add Row The Add Row dialog box opens Figu...

Page 35: ...lick OK The Proxy row is added to the Property table e Add additional rows as needed for the following proxy entries Figure 3 10 Add Row Property Figure 3 11 Add Row Value Table 3 2 Proxy specific ent...

Page 36: ...Save Orca saves the changes to the updateagent msi file 12 Close Microsoft Orca Creating an Organizational Unit To Create a New Organizational Unit 1 Click Start Administrative Tools Active Directory...

Page 37: ...K 4 Right click the new OU and select Properties 5 In the Group Policy Tab click New and assign a name Install Windows Agent to the new Group Policy 6 Select your new Group Policy and click Edit The G...

Page 38: ...ation Properties window 9 In the General tab select the Assign radio button 10 Select the Uninstall the applications when they fall out of the scope of management checkbox in the General tab in the Ad...

Page 39: ...the shared folder you created and select the modified updateagent msi package 14 Close the Group Policy editor and click Close 15 In the Active Directory Users and Computers management console select...

Page 40: ...Silent Install from a Command Prompt Installing the Windows Agent In addition to the ZENworks Patch Management Server URL or IP and Serial Number you can define a Proxy and Auto Assign groups when per...

Page 41: ...8888 USEPROXY 1 PROXYURL http myProxy PROXYUSER ProxyUser PROXYPASS ProxyPassword GROUPLIST GroupName1 GroupName2 GroupNameN msiexec i C UpdateAgent msi qn HOST http myServer SERIAL 88888888 88888888...

Page 42: ...ilent d user local p http myServer sno 88888888 88888888 g GroupName1 GroupName2 GroupNameN Table 3 4 Command Line Descriptions Command Description silent Performs installation silently d The install...

Page 43: ...Guide A Index A agent requirements 3 I install automated 21 Single Agent for Linux UNIX Mac Netware 18 Single Agent for Windows 6 installation methods 1 M Microsoft Group Policy Objects 21 S Single A...

Page 44: ...Index 38...

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Page 46: ...South Novell Place Provo UT 84606 www novell com phone 800 858 4000 PatchLink Corporation 1997 2007 ALL RIGHTS RESERVED U S Patent No 6 990 660 02_017N ZENworks Patch Management Server v6 4 Agent Ins...

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