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NC-40 Pellet Stove 

Owner’s Manual 

 

SAVE THESE INSTRUCTIONS

 

   

Contact your building or fire officials about restrictions and 

installation inspection requirements in your area.

 

 

Mobile Home Use: 

This freestanding pellet unit is approved for mobile home installation with outside combustion air hook-up. 

WARNING: DO NOT INSTALL IN SLEEPING ROOM.

 

CAUTION: THE STRUCTURAL INTEGRITY OF THE MOBILE HOME FLOOR, WALL AND CEILING/ROOF 

MUST BE MAINTAINED. 

 

PLEASE  READ  THIS  ENTIRE  MANUAL  BEFORE  INSTALLATION  AND  USE  OF  THIS 

PELLET  BURNING  ROOM  HEATER.  FAILURE  TO  FOLLOW  THESE  INSTRUCTIONS 

COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY, OR EVEN DEATH. 

 

The use of smoke and carbon monoxide detectors is highly recommended with any hearth product, 

including  this  unit.  Follow  all  manufacturers’  instructions  when  using  smoke  or  carbon  monoxide 

detectors. 

WARNING: USE OF OUTSIDE AIR IS MANDATORY WHEN INSTALLING THIS UNIT IN AN AIR TIGHT 

OR MANUFACTURED/MOBILE HOME. 

DO NOT OPERATE UNIT WITH HOPPER OPEN. LID MUST BE SHUT AND TIGHTLY SECURED. 

DO NOT OPERATE WITH FRONT COVER OPEN 

 

Contact your dealer with any questions or warranty issues. 

Nature’s Comfort LLC, 4689 Airport Rd., Lancaster, WI 53813 

608-723-7900 

www.naturescomfortllc.com

 

Summary of Contents for NC-40

Page 1: ... OF THIS PELLET BURNING ROOM HEATER FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE BODILY INJURY OR EVEN DEATH The use of smoke and carbon monoxide detectors is highly recommended with any hearth product including this unit Follow all manufacturers instructions when using smoke or carbon monoxide detectors WARNING USE OF OUTSIDE AIR IS MANDATORY WHEN INSTALLING THIS UNIT IN A...

Page 2: ...d installation restrictions 3 Be sure to maintain the structural integrity of the home when passing a vent through walls ceilings or roofs and use only listed type L or PL 4 The stove s exhaust system works with negative combustion chamber pressure and a slightly positive chimney pressure It is very important to ensure that the exhaust system be sealed and airtight 5 Do not burn with insufficient ...

Page 3: ...educe the risk of a chimney fire if a layer of 3mm or more is present 7 The grounded electrical cord should be connected to a standard 120 volt 15A or 20A 60 hertz electrical outlet Ensure that the electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges 8 Be sure that the structural integrity of the home is maintained when passing venting through ...

Page 4: ...or maintaining a 1 gap from the floor to the bottom of the stove base This is required to keep temperatures cool enough underneath the unit 24 Recommended Vent Configuration Any configuration listed in this manual is ok but for best performance we recommend a vertical vent run design This will allow natural draft and improve the flow of flue gases 25 Type and Size of Pipe Use only listed type L ve...

Page 5: ...Fines fine particles by weight no more than 0 5 maximum through a 1 8 screen Bulk Density 40 pound per cubic foot minimum Size 1 4 to 5 16 diameter 1 2 to 11 2 long maximum Ash Content 1 maximum Premium grade 3 maximum Standard grade Moisture Content 8 maximum Heat Content approximately 7 500 9 000 BTU per pound PELLET FEED RATES Due to different fuel densities and sizes pellet feed rates may vary...

Page 6: ...independently Keep glass clean for better viewing and heat radiation FLAMMABLE LIQUIDS Never use flammable liquid such as gasoline gasoline type lantern fuel kerosene charcoal lighter fluid or similar liquids to start or freshen up a fire in the heater Keep all such liquids well away from the heater while it is in use SMOKE DETECTOR Smoke detectors should be installed and maintained in the structu...

Page 7: ...f the power goes out the unit will stop running When the power comes back on the stove will not restart unless the exhaust temperature is still above 125 F 52 C PRODUCT INFORMATION The NC 40 Pellet stove is an advanced design that utilizes individual fresh air intake and venting pipes Negative pressure burning technology creates high efficiency burning with very little ash in the exhaust State of ...

Page 8: ... Min Installation Clearance to Combustibles Minimum clearances to combustible surfaces must be maintained See diagrams below and on pages 11 16 Keep all combustibles outside of these clearance areas INSTALL VENTING AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER Clearances may only be reduced by means approved by the regulatory authority Alcove Clearances Maximum Alcove depth 36 Minimum Alcove he...

Page 9: ...Page 9 31 VENT TERMINATION LOCATIONS ...

Page 10: ...xhaust vent pipe into the wall thimble Consider step 11 when determining the correct length of exhaust vent to purchase 6 Install an optional combustion air intake pipe Be sure that the outside air intake vent has a proper cap on it to prevent rodents from entering also be sure it is installed where it won t become blocked with snow etc 7 Connect the exhaust vent pipe to the exhaust outlet of your...

Page 11: ...Page 11 31 ...

Page 12: ...f the combustion air intake pipe at the back of your unit Line up the center with the same spot on your exterior wall and cut the appropriate sized hole through the wall for pipe size being used 5 Secure all vent joint connections with 3 screws Seal the exhaust vent joint connections with high temperature silicone sealant 6 Install the combustion air intake pipe 7 Install a tee with a cleanout on ...

Page 13: ...himble for this step 4 Install a listed exhaust vent through the wall make sure that 3 75mm clearances to combustibles are maintained 5 Secure all vent joint connections with 3 screws Seal the exhaust vent joint connections with high temperature silicone sealant 6 Install a T with a cleanout on the end of the exhaust pipe then install listed venting upward Be sure to install support brackets every...

Page 14: ...e stop and rain cap When moving your mobile home all exterior venting must be removed while the home is being relocated After relocation all venting must be reinstalled and securely fastened All joints for connector pipe are required to be fastened with at least three screws and sealed with high temperature silicone sealant An effective vapor barrier must be maintained wherever a chimney or other ...

Page 15: ...over the termination of the outside air intake pipe or a 90 degree elbow or a bend away from the prevailing winds MUST be used when an outside air intake pipe is installed through the side of a building The outside air termination MUST be at least 1 foot away from the exhaust system termination The outside air intake port on your NC 40 stove is 2 OD The outside air connecting pipe must be 2 ID The...

Page 16: ...Page 16 31 Typical Exhaust Termination Configurations A 90 Deg Elbow B 1 Horizontal Pipe C 45 Degree Elbow D Standoff Braces E 8 Vertical Pipe F 2 Horizontal Pipe G 90 Degree Tee H Wall Thimble ...

Page 17: ...stove may also be connected to an existing unused flue Wherever new vent pipe enters or exits an existing chimney or flue it should be secured with a connector or steel plate and sealed with high temperature silicone sealant Start a vertical run with a tee at the back of the stove Other options are illustrated below ...

Page 18: ...rical outlet Be careful that the electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges and also must be accessible If the power cord should become damaged a replacement power cord must be purchased from the manufacturer or a qualified dealer Electrical figure ...

Page 19: ... cover the igniter hole Never attempt to support pellets by use of a grate or other methods Push the power light will turn on the auger motor and exhaust blower will start and pellets will automatically begin to fall into the pot The igniter also will have turned on heating the pellets which after about 3 minutes will ignite with a stable flame forming shortly thereafter The auger motor will conti...

Page 20: ...uger while the stove is operating Power Outage In the event of a power outage the stove will have to be restarted Important Do not open the hopper lid or the door to the unit during power outage If needed open the closest outside door and a window to eliminate the home s natural draft The use of a surge protector with your unit is highly recommended as power surges and failures can affect the oper...

Page 21: ... regular maintenance checks See maintenance section 5 The power outlet used must be grounded 6 Do not keep any combustible or explosive items around the stove when it is operating 7 When installing this unit on a combustible floor linoleum hardwood flooring carpet the unit must be installed with floor protection of a non combustible protective floor pad of a minimum 3 8 10mm thickness material or ...

Page 22: ...acket can be easily removed for better viewing or a more thorough cleaning with a brush Weekly Ash Removal Clean the burn pot weekly Shut the unit down and allow it to completely cool Take out burn pot remove ashes and clean holes Vacuum any ashes that have accumulated in box underneath burn pot Monthly Ash Cleaning Shut the unit down and allow it to completely cool down and empty the ash drawer U...

Page 23: ...ull the bottom out of the holder and then slide down The back piece can now also be removed Clean with a brush and re install Remove the convection and exhaust blowers and clean thoroughly with a brush Remove exhaust intake covers and Take off the venting pipe clean dust from inside the pipes and elbows Re install and ensure all joints are sealed Flue System The stove and the flue system should be...

Page 24: ... Hopper Handle 5822 01 07 1 18 Micro Switch Mount 1 5822 01 17 1 19 Micro Switch Mount 2 5822 01 11 01 1 20 Micro Switch 5822 01 11 02 1 21 Convection Blower Assy 5822 01 13 1 22 Igniter 5822 01 14 1 23 Exhaust Blower Assy 5822 01 12 1 25 125 F 52 C Sensor 5822 11 00 2 26 Exhaust Blower Box 5822 01 18 1 27 Exhaust Maint Cover 5822 02 12 2 28 Air Intake Damper 5822 01 01 11 00 1 29 Foot Screws 5822...

Page 25: ...2 02 04 1 50 Lower Base Heat Shield 1 51 Upper Base Heat Shield 1 Viewing Door Detail Item Title Part No Qty 1 Door Frame 5822 05 01 01 1 2 Glass Gasket 1 5822 05 01 05 01 2 3 Glass Gasket 2 5822 05 01 05 02 4 4 Glass Gasket 3 5822 05 01 08 6 5 Glass 1 5822 06 01 1 6 Glass 2 5822 06 02 2 7 Glass Retainer 1 5822 05 04 2 8 Glass Retainer 2 5822 07 01 2 9 Glass Retainer 3 5822 05 03 4 10 Gasket Frame...

Page 26: ...Page 26 31 ...

Page 27: ...r Control panel has failed Fill hopper with pellets Replace control panel C The power light is on and flashing but no other lights on The high temperature switch 200 F 93 C is disconnected The high temperature switch 200 F 93 C has failed Tighten switch connection Replace the high temperature switch D All lights are off No 115V power rear switch is off fuse is blown in power distributor box contro...

Page 28: ...idents improper installation customer or dealer modification will not be covered under warranty Damage caused by burning flammable materials example petroleum products or any other non approved material will not be covered under warranty Nature s Comfort does not warranty its pellet stoves against environmental conditions it cannot control Nature s Comfort does not warranty or guarantee against yo...

Page 29: ...ure Sensors Igniter Other Components Vermiculite Board Exclusions Glass Gaskets Year 2 Coverage Stove Body Electrical Parts Stove Body Main Body Exterior Metals Burn Pot Door Assembly Electrical Components Control Panel Power Distributer Hopper Lid Switch Vacuum Switch Convection Blower Vent Blower Auger Motor Temperature Sensors Electrical Igniter Exclusions Glass Gaskets Vermiculite Board Labor ...

Page 30: ...unit or use of fuel other than that for which the unit is configured and approved for use with 8 This warranty is the only warranty supplied by Natures Comfort LLC All other warranties whether expressed or implied are hereby expressly disclaimed and purchaser s recourse is expressly limited to the warranties set forth herein 9 The manufacturer s total responsibilities and liabilities shall be to r...

Page 31: ...ef the facts are true correct and complete James Van Harn II Business Administrater_________________________________________________________ C 40 Owner s Information The NC 40 Indoor Pellet Stove below has been installed at the following address which is the current principal dwelling of the named taxpayer Name ______________________________________________________ Address ________________________...

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