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Rev 1.3 December 2022 - ENGLISH 

 

eco-smart EV charge point 

 

 

User Manual 

MODELS: 

 

ZAPPI

-2H07UW-G 

ZAPPI

-2H07UB-G 

ZAPPI

-2H07TW-G 

ZAPPI

-2H07TB-G 

 

 
 
 
 
 
 

 

ZAPPI

-2H22UW-G 

ZAPPI

-2H22TW-G 

ZAPPI

-2H22UB-G 

ZAPPI

-2H22TB-G 

 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for zappi

Page 1: ...Rev 1 3 December 2022 ENGLISH eco smart EV charge point User Manual MODELS ZAPPI 2H07UW G ZAPPI 2H07UB G ZAPPI 2H07TW G ZAPPI 2H07TB G ZAPPI 2H22UW G ZAPPI 2H22TW G ZAPPI 2H22UB G ZAPPI 2H22TB G ...

Page 2: ...Boost 16 12 1 Activating Smart Boost 17 12 2 Cancelling Boost 17 12 3 Programming the Smart Boost Values 17 13 Boost Timer 18 13 1 Programming Boost Times 18 13 2 Economy Tariff Boosting 18 13 3 Boost Time Conflicts 18 14 Lock Function 19 14 1 Socket Lock 19 15 Configuration Settings 20 15 1 Time Date 20 15 2 Display Sound 20 15 3 RGB LED 20 15 4 Grid Limit 20 15 5 CT Detect G100 20 16 Advanced Se...

Page 3: ...3 24 5 Max Transmitted Power 33 25 Model Variants 34 26 Technical Support 34 Appendix A 35 1 Electric Vehicles Smart Charge Points Regulations 2021 35 1 1 Purpose of the Regulations 35 1 2 What s changed with zappi 35 1 3 Randomised Delay How it works 35 1 4 Smart Scheduling How it works 36 1 5 Defaulting to ECO Mode 36 1 6 Charging Logs 37 Appendix B 38 2 Electric Vehicles Smart Charge Points Reg...

Page 4: ...ations come into force To ensure all our zappis are compliant by the date the regulations come into force we will be taking a phased approach with the implementation of certain features For information on how these new regulations may affect you and your myenergi zappi please read the appended information at the back of this manual Appendix A Electric Vehicle Smart Charge Points Regulations 2021 R...

Page 5: ...ncluding children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety zappi comes in either tethered or untethered variants The untethered version should only be used with a dedicated cable fitted with a Type 2 plug which is compliant wit...

Page 6: ...djust the charge rate in response to available surplus Feature Set 3 charging modes ECO ECO FAST Optimises microgeneration self consumption Works with solar PV wind turbine or micro hydro systems Economy tariff sense input Programmable timer function Charge and event logging Remote control and monitoring add on option Pin code lock function Tap operated display backlight Built in protection agains...

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Page 8: ...lability you can connect by following the steps below It is important to connect your zappi to the internet to install the latest firmware and receive any future firmware updates Step 1 Firstly turn on the Access Point by navigating to Menu Other Settings Internet WiFi WiFi Information on your zappi device display If Access Point is showing as Off turn to On Step 2 Once the Access Point is set to ...

Page 9: ...he Detected Networks box and type in your home WiFi s password to connect to your router Step 8 Once complete check WiFi is connected Do this by navigating back to the WiFi Config Menu as you did at Step 1 Check Status is showing as Connected NOTICE If page doesn t load type 192 168 4 1 into your web browser of mobile phone browser to enter WiFi setup screen NOTICE In most cases you should leave t...

Page 10: ...lect No as this is your first device which already has a built in virtual hub vHub 3 Enter the Reg S N and Reg code These can be found in your zappi device settings menu Information Page 2 4 Once complete your device will now display in your myenergi account and app Step 3 Customer Details 1 Visit myaccount myenergi com from a web browser 2 Log in with the same credentials used to register for the...

Page 11: ... alter settings Menu Change charge mode Move up a menu item Increase value Change charge mode Move down a menu item Decrease value Boost Select item Confirm value and move to next setting 5 Integrated Cable Holster tethered units only When not in use the charging cable should be wrapped around the unit and secured in the cable holster tethered units 6 Charging Connection Point untethered units Whe...

Page 12: ...perty is neither importing or exporting power the figure will be 0 0kW and there will no animated arrows The property is then said to be in balance 2 House Load Power The power that the property is currently using in kW Note This is displayed only when the Generation Sensor is installed directly to a CT input or a harvi or other myenergi device 3 Status Text The current status is displayed here se...

Page 13: ...ppi In this example the last charging session delivered 20 8kWh of energy to the EV and 80 of that energy came from the solar panels 9 4 2 Waiting for Surplus zappi is waiting for sufficient surplus power from the microgeneration system This screen will be shown in ECO mode as it is only in this mode that charging will stop if there is not enough surplus power The house in the centre is straight f...

Page 14: ...0 0kW and the EV battery has charged by 8 9kWh since the car started 9 4 8 Charge Complete The EV is fully charged The charge energy used during the last charge is displayed at the bottom right 20 0kWh in this case and the green contribution is also shown 40 in this example 9 4 9 Restart zappi is performing a restart sequence This may happen with some EVs that need to be woken up to start charging...

Page 15: ...o changes in generation or power consumption elsewhere in the home thereby minimising the use of grid power Charging will pause if there is too much imported power continuing only when there is enough surplus power available The surplus power threshold at which the charge will start or stop can be set using Min Green Level in the ECO Settings of the Charge Settings menu The actual green contributi...

Page 16: ...e boost duration can be altered in the Charge Settings Manual Boost menu option 11 2 Cancelling Boost The boost can be cancelled by pressing until Cancel Boost is shown 12 Smart Boost The Smart Boost function will charge the EV with a minimum kWh figure by a set time Smart Boost is available only in ECO and ECO modes The Smart Boost function does not bring the battery to a certain state of charge ...

Page 17: ...operate The required energy and target time can be altered only when Smart Boost is not active These settings are in the Charge Settings Smart Boost menu option 12 2 Cancelling Boost The boost can be cancelled by pressing until Cancel Boost is shown 12 3 Programming the Smart Boost Values 1 From the main screen press to enter Main Menu 2 Select Smart Boost from within the Charge Settings menu The ...

Page 18: ...whole line will be highlighted again 6 Press to exit the BOOST TIMER screen 13 2 Economy Tariff Boosting Boosting only when economy rate electricity is available can be achieved in one of three ways 1 By setting the boost timer to coincide with the economy tariff times This option should be used only if the electricity meter is a dual rate meter modern meters usually are 2 Boost only at set times ...

Page 19: ... code and is five digits from 1 to 4 it can be changed here Default code 44444 Auto Hide If set this will hide the main display of the zappi to keep the power readings private Charge Allow a charge session without the need to enter a pin code Useful to leave zappi access free but with the settings protected Test Tests the socket lock solenoid when the charging cable is not plugged in If zappi will...

Page 20: ...zappi display can be changed to match your local system Select between Sun PV and Wind on the Icons submenu to change the icon If do not have any local generation then the icon can be turned off by changing the Monitoring setting 15 3 RGB LED zappi has a coloured LED light on the front which changes colour and flashes to provide a visible indication of the charge state The brightness of the LED an...

Page 21: ...red into L3 Phase Return Single Phase zappi only When a single phase zappi is installed on a 230V delta connected supply it is necessary to tell zappi which phase has been connected to the neutral terminal Note In most installations the Phase Return setting should be left as N for Neutral 16 2 Device Limit Sets the maximum current that the zappi will draw including when boosting and FAST mode This...

Page 22: ...with the battery system provided a CT has been installed to monitor the battery inverter The table below details the different settings for working with an AC coupled battery storage system Setting Function Description None There is no battery system installed Avoid Drain Stops the zappi or other linked myenergi devices draining the battery when using surplus power from the solar or wind generatio...

Page 23: ...n None No CT connected Grid Grid CT monitors the import and export power of the property This is the CT used to determine if surplus power is available There must only be one Grid CT set for each phase Generation Only Monitors Solar PV or Wind generation Storage Only Monitors a device that can store energy e g a third party energy diverter and enables the zappi to take priority over it The power u...

Page 24: ...set for certain CT Groups When a Group Limit is set the myenergi devices in the group will limit the power they draw to keep within the set limit Group limits should be set only on the master device It is possible to use more than one group limit type e g IL1 with MN1 so that there are two conditions for limiting Some examples of how to set up the group limits are described in the table below Grou...

Page 25: ...draw power zappi will revert to the mode set ie ECO ECO or FAST If zappi is in ECO and there is not enough surplus generation then the charge will pause and zappi will display Waiting for surplus On When preconditioning is turned ON the amount of energy kWh zappi should supply to warm up the battery precondition the EV can also be set Once zappi detects Charge Complete the next time the EV tries t...

Page 26: ...ernal contact from a smart meter or control box provided by the Distribution Company who may require the ability to control the power being used to charge an EV if their network is overloaded eSense Setting Description Disabled eSense input is ignored Boost If the eSense input is live zappi will boost the charge Boost Timer Enable zappi will boost the charge if eSense is live AND the boost timer i...

Page 27: ...ovide energy to the zappi and or eddi if they are above them in priority i e Anything below the house icon receives surplus energy in the order of priority going downwards Going upwards libbi will only provide energy to anything shown above it in priority Screen 1 above shows eddi as the highest priority and libbi as the lowest priority So eddi will receive any surplus energy first followed by zap...

Page 28: ...ddi libbi can provide energy to eddi However libbi cannot provide energy to zappi because zappi is positioned below libbi Example 3 For surplus generation energy libbi and eddi are of equal highest priority so they will receive any surplus energy equally first Surplus energy will lastly be offered to zappi which is lowest priority Although libbi and eddi are of equal priority because the eddi is p...

Page 29: ...ty followed by the eddi then followed by libbi 2 This means libbi 1 will receive any surplus energy first before it is offered to the eddi and lastly it will be given to the libbi 2 providing eddi and libbi 1 aren t in requirement of it libbi 1 is above eddi meaning it cannot provide energy to it but it can still provide energy to the home libbi 2 is positioned below eddi meaning libbi 2 can provi...

Page 30: ...e charge does not start the display is always showing Waiting for Surplus yet the export power is showing correctly Export Margin set too high Check Export Margin setting default is 0W Generation power is always 0kW Generation CT not installed Install generation sensor and connect to one of the CT inputs Alternatively if there is no Generation CT the Generation and House consumption figures can be...

Page 31: ...h the plug fully into the zappi to release the plug then press and hold the button to reset the unit Output Fault Fault code 24 zappi has detected a wrong output voltage e g a voltage has been detected when it should be off Unplug the EV press and hold the button to reset the unit PE Fault Fault code 25 zappi has detected a problem with the main earth connection to the unit The earth is either dis...

Page 32: ...is switched off Make sure that the zappi is properly ventilated e g has not been covered Charge will resume once the unit has cooled down again Voltage Mismatch Fault code 32 The output voltage detected by zappi and the built in protection components is not the same Unplug the EV press and hold the button to reset the unit Charge Blocked zappi has detected that the EV has repeatedly tried to start...

Page 33: ...C S earthed electrical system 24 2 Electrical Specifications Rated Power 7kW 1 phase or 22kW 3 phase Rated Supply Voltage 230V AC Single Phase or 400V AC 3 Phase 10 Supply Frequency 50Hz Rated Current 32A max Standby Power Consumption 3W Economy Tariff Sense Input 230V AC sensing 4 0kV isolated Wireless Interface 868 MHz 915 MHz A units proprietary protocol for wireless sensor and remote monitorin...

Page 34: ...te ZAPPI 2H22UB G 22kW 3 Phase Untethered Black ZAPPI 2H22TB G 22kW 3 Phase Tethered Black Designed to permit installations compliant with IET Wiring Regulations BS 7671 2018 Amendment 1 2020 and the Electricity Safety Quality and Continuity Regulations 2002 and BS 8300 2009 A1 2010 26 Technical Support If you experience any issues with your zappi post installation please contact our Technical Sup...

Page 35: ... will be a delay of up to 10 minutes before your vehicle starts and stops charging This could be a few seconds or it could be up to the full 10 minutes This is necessary to ensure everyone does not overload the grid by starting to charge or ending a charge at the same time The Randomised Delay can be overridden if necessary Smart Scheduling To comply with the smart charging regulations your zappi ...

Page 36: ...n help you spend less on your electricity By charging in off peak hours your electricity tariff may be cheaper 1 4 4 Changing the set schedule If the default schedule does not suit your requirements or your electricity tariff s off peak hours differ from the schedule set you can amend your schedule at any time from the zappi menu or within the myenergi app To adjust your schedule in the app naviga...

Page 37: ...will be able to view a record of charge logs for the last 13 month period This function will begin from 30th June 2022 so the earliest time you will see the whole 13 months will be from July 2023 or 13 months from when your device was connected to the internet The charge logs will tell you when the charge started when the session ended and the duration of each session To view your logs log into yo...

Page 38: ...ation is secure from increasingly sophisticated attacks 2 2 What s changed with zappi The following features have been added to all zappis to comply with the Electric Vehicles Smart Charge Points Regulations 2021 Schedule 1 from 30th December 2022 Set up Wizard The set up wizard at power up has been changed to ensure smoother initial set up This includes internet connection and firmware updates up...

Page 39: ...that it has been tampered with 2 5 AES Encryption To protect your data from eavesdroppers zappi uses Advanced Encryption Standard AES to securely communicate throughout your home and across the internet Linked devices will communicate via AES and communication between your devices and the internet will also be via AES For customers with older myenergi devices that don t have the compatibility to c...

Page 40: ...uides smart charge point regulations explained The installer should ensure they are fully aware of and understand how the regulations affect them and what they are required to do to ensure they comply These regulations should be monitored for any future updates For further information or to view the current Electric Vehicles Smart Charge Points Regulations 2021 visit https www legislation gov uk u...

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Page 42: ...Page 42 of 42 myenergi Designed and manufactured in the UK by myenergi Ltd Pioneer Business Park Faraday Way Stallingborough Grimsby DN41 8FF T 44 0 333 300 1303 E sales myenergi com W myenergi com ...

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