Millenium star TSP100 Installation Manual Download

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Star TSP100 Receipt Printer

Installation Guide

Version 1.2

Summary of Contents for star TSP100

Page 1: ...i Star TSP100 Receipt Printer Installation Guide Version 1 2 ...

Page 2: ... their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Millennium Systems International assumes no responsibility with regard to the performance or use of these products All understandings agreements or warranties if any take place directly between the vendors and the prospective users The example c...

Page 3: ...Using This Guide 3 This guide explains how to install the Star TSP100 receipt printer for use with Millennium ...

Page 4: ...Software 14 1 3 Configure the Receipt Printer Software 30 1 4 Configure Millennium 32 Step 2 Advanced Configuration 35 2 1 Customize Receipts 35 2 2 Connect a Cash Drawer 38 Step 3 Terminal Services Configuration 41 3 1 Configure Server Connection Settings 41 3 2 Configure Remote Desktop Connection 45 Troubleshooting Guide 47 ...

Page 5: ... 2 Install the Receipt Printer Software 1 3 Configure the Receipt Printer Software 1 4 Configure Millennium Step 2 Advanced Configuration The second step is to customize the appearance of your receipts and or connect a non intelligent cash drawer to the receipt printer 2 1 Customize Receipts 2 2 Connect a Cash Drawer Step 3 Terminal ServicesConfiguration The final step is only applicable if you op...

Page 6: ...tant You do not need to change any settings in Windows XP Refer to page 14 to proceed with the next step of theinstallation Windows Vista 1 Access Windows with an administratoraccount 2 Press Windows Logo R or select Start All Programs Accessories Run The Run window displays 3 Type sysdm cpl and press Enter The System Properties window displays 4 Click the Advanced tab 5 Click Settings in the Perf...

Page 7: ... and selectPersonalize The Personalization screen displays 10 Type uac in the Search field A list of search results displays 11 Click Turn User Account Control UAC on or off The Turn User Account Control On or Off screendisplays 12 Deselect Use User Account Control UAC to help protect yourcomputer 13 Click OK 14 Click Restart Now 15 Refer to page 14 to proceed with the next step of the installatio...

Page 8: ...cpl and pressEnter The System Properties window displays 3 Click the Advanced tab 4 Click Settings in the Performancesection The Performance Options windowdisplays 5 Click the Data Execution Preventiontab 6 Select Turn on DEP for essential Windows programs and servicesonly 7 Click OK until the System Properties windowcloses ...

Page 9: ...guration 8 Click Start type uac and pressEnter The User Account Control Settings windowdisplays 9 Move the slider to Never notify 10 Click OK 11 Restart the computer 12 Refer to page 14 to proceed with the next step of the installation ...

Page 10: ...ws with an administratoraccount 2 On the Start screen type sysdm cpl and pressEnter The System Properties windowdisplays 3 Click the Advanced tab 4 Click Settings in the Performancesection The Performance Options windowdisplays 5 Click the Data Execution Preventiontab ...

Page 11: ...Turn on DEP for essential Windows programs and servicesonly 7 Click OK until the System Properties windowcloses 8 On the Start screen type uac and clickSettings 9 Click Change User Account Controlsettings The User Account Control Settings windowdisplays ...

Page 12: ...8 Step 1 Basic Installation Configuration 10 Move the slider to Nevernotify 11 Click OK 12 On the Start screen type cmd ...

Page 13: ...9 Step 1 Basic Installation Configuration 13 Right click on the Command Prompt app and select Run asadministrator The Command Prompt displays 14 Type net user administrator active yes and pressEnter ...

Page 14: ...rol Panel displays 16 Click User Accounts 17 Click Manage anotheraccount 18 Click the Administratoraccount 19 Click Change the password 20 Type a password to use for the Administratoraccount 21 Click Change password 22 Restart the computer 23 Refer to page 14 to proceed with the next step of the installation ...

Page 15: ...ss Windows with an administratoraccount 2 On the Start screen type sysdm cpl and pressEnter The System Properties windowdisplays 3 Click the Advanced tab 4 Click Settings in the Performancesection The Performance Options windowdisplays 5 Click the Data Execution Preventiontab ...

Page 16: ... DEP for essential Windows programs and servicesonly 7 Click OK until the System Properties windowcloses 8 On the Start screen type secpol msc and pressEnter The Local Security Policy windowdisplays 9 Double click Local Policies and double click SecurityOptions ...

Page 17: ...of the list and double click the User Account Control Run all administrators in Admin Approval Mode policy The User Account Control windowdisplays 11 Select Disabled 12 Click OK 13 Restart the computer 14 Refer to page 14 to proceed with the next step of the installation ...

Page 18: ...istrator account If you are using the basic edition of Windows 8 access Windows with the Administrator account 2 Connect the receipt printer to a USB port on thecomputer Important You must connect the receipt printer to a USB port on the computer and not a USB hub connected to the computer Do not connect the receipt printer to an AC outlet before you install the receipt printer software 3 Insert t...

Page 19: ...If you are not using Windows 7 or Windows 8 proceed to Step13 11 Move back to the Installation screen that displayed when you inserted the installation CD and click Windows 7 32 bit PATCH The Command window displays and the patch file installs The Press any key to continue message displays once the installation finishes 12 Press Enter 13 Restart the computer 14 Connect the receipt printer to an AC...

Page 20: ...d access the followingsite http downloads millenniumsi com installsets tsp100 Setup_for_WinXP_Vista_7_x64_ver55 exe 4 Download and run the file The installation wizard displays 5 Click Next The Customer Information screendisplays 6 Type your details and click Next The Setup Type screen displays 7 Select Typical and clickNext The Ready to Install the Program screen displays 8 Click Install Tip Clic...

Page 21: ...the receipt printer to a USB port on the computer Important You must connect the receipt printer to a USB port on the computer and not a USB hub connected to the computer 5 Insert the installation CD 6 Open the Computer folder browse to the files on the installation CD and double click the Setup exe file The Installation screen displays 7 Click Windows 32 bit OS The installation wizard displays 8 ...

Page 22: ...once the installation finishes 15 Press Enter 16 Restart the computer 17 Refer to page 30 to proceed with the next step of the installation 32 bit Operating System Parallels Desktop for Mac 1 Open Parallels Desktop for Mac 2 Connect the receipt printer to an AC outlet and press the Power switch on the side of the receipt printer and then connect the receipt printer to an available USB port on the ...

Page 23: ...ils and click Next The Setup Type screen displays 10 Select Typical and clickNext The Ready to Install the Program screendisplays 11 Click Install Tip Click Install this driver software anyway if the Windows Security window displays The InstallShield Wizard Completed screen displays once the installation finishes 12 Click Finish 13 Select one of the followingoptions If you are using Windows 7 or W...

Page 24: ...o the receipt printer 17 Select Devices USB Configure The Hardware Configuration screen displays Tip If a check mark did not display next to the receipt printer select the receipt printer and select Connected 18 Click the lock in the bottom right corner of the screen and clickOK 19 Restart the computer 20 Refer to page 30 to proceed with the next step of the installation ...

Page 25: ...rt on the computer Important You must connect the receipt printer to a USB port on the computer and not to a USB hub connected to the computer 3 Select Virtual Machine Settings The Settings screen displays 4 Click USB Devices in the Removable Deviceslist The USB Devices screen displays 5 Select the check box next to the receipt printer and select Connect to Windows in the Plug In Action field A no...

Page 26: ...e The Installation screen displays 11 Click Windows 32 bit OS The installation wizard displays 12 Click Next The Customer Information screendisplays 13 Type your details and click Next The Setup Type screen displays 14 Select Typical and clickNext The Ready to Install the Program screen displays 15 Click Install Tip Click Install this driver software anyway if the Windows Security window displays ...

Page 27: ...g the basic edition of Windows 8 access Windows with an administrator account If you are using the basic edition of Windows 8 access Windows with the Administrator account 4 Connect the receipt printer to an AC outlet and press the Power switch on the side of the receipt printer and then connect the receipt printer to a USB port on the computer Important You must connect the receipt printer to a U...

Page 28: ... 2 Connect the receipt printer to an AC outlet and press the Power switch on the side of the receipt printer and then connect the receipt printer to a USB port on the computer Important You must connect the receipt printer to a USB port on the computer and not a USB hub connected to the computer The New USB device detected message displays 3 Click the instance of Windows installed on yourcomputer ...

Page 29: ... 8 Type your details and click Next The Setup Type screen displays 9 Select Typical and clickNext The Ready to Install the Program screendisplays 10 Click Install Tip Click Install this driver software anyway if the Windows Security window displays The InstallShield Wizard Completed screen displays once the installation finishes 11 Click Finish 12 Access Parallels Desktop for Mac and select Device...

Page 30: ...ation screen displays Tip If a check mark did not display next to the receipt printer select the receipt printer and select Connected 14 Click the lock in the bottom right corner of the screen and clickOK 15 Restart the computer 16 Refer to page 30 to proceed with the next step of the installation ...

Page 31: ...itch on the side of the receipt printer and then connect the receipt printer to a USB port on the computer Important You must connect the receipt printer to a USB port on the computer and not a USB hub connected to the computer 3 Select Virtual Machine Settings The Settings screen displays 4 Click USB Devices in the Removable Deviceslist The USB Devices screen displays ...

Page 32: ...ndows 8 access Windows with an administrator account If you are using the basic edition of Windows 8 access Windows with the Administrator account 9 Open a web browser and access the followingsite http downloads millenniumsi com installsets tsp100 Setup_for_WinXP_Vista_7_x64_ver55 exe 10 Download and run the file The installation wizard displays 11 Click Next The Customer Information screendisplay...

Page 33: ...k Install this driver software anyway if the Windows Security window displays The InstallShield Wizard Completed screen displays once the installation finishes 15 Click Finish 16 Restart the computer 17 Refer to page 30 to proceed with the next step of the installation ...

Page 34: ...ndows with an administrator account If you are using the basic edition of Windows 8 access Windows with the Administrator account 2 Complete one of thefollowing Select Start All Programs StarMicronics Star TSP 100 ConfigurationUtility On the Start screen type configuration utility and pressEnter The Select an Emulation window displays 3 Select Star Line Mode default 4 Click OK The Star Micronics T...

Page 35: ...rtual Serial Port Name section select COM4 and click Check Health The Check Health message displays and a test receiptprints Note If a test receipt does not print check the USB cable connection and click Check Health again If you are unable to get a test receipt to print contact Business Support for further assistance 12 Click OK 13 Click Close 14 Refer to page 32 to proceed with the next step of ...

Page 36: ...eipt Message field type a message to print on the bottom of each receipt c Select Print Receipts d Select Paper Cutter e In the Left field select 0 f In the Copies field select the number of copies of each receipt toprint 64 bit operating systems only In the Columns field select 38 if you want to customize the appearance of your receipts with images g Select the Justification for the text to print...

Page 37: ...w Print Future Appointment on Receipt Select to print details of a client s future appointment s on receipts Select if you do not want to print details of a client s future appointment s on receipts Print Gift Certificate Balances on Receipts Select to print details of a client s unused gift certificate credit on receipts Select if you do not want to print details of unused gift certificates on re...

Page 38: ...n if you are required to display the tax collected on products and services separately Select if you only want to print the total tax charged on receipts Show Tax ID Select to print the Tax ID for your business on receipts When you select this option you must make an entry in the Tax ID field on the General tab Select if you do not want to print the Tax ID on receipts 13 Click Save The basic insta...

Page 39: ... Advanced Settings The Advanced Receipt Settings window displays 5 Select TSP100 PrinterInstalled 6 Complete the following asdesired a Select Bold Business Name to display the name of your business in bold type on all receipts b Select Display Ticket as Bar Code to print the ticket number as a bar code on the receipt Click On Top or On Bottom to specify the desired location of the barcode 7 To add...

Page 40: ...e Width slider to adjust the size of your receipt image You can set a name for the file here if you wish if you do not the image name will default to Image1 Click Use Image to proceed The file name will now appear in the Image List field 10 ClickApply Changes 11 In the left sidebar select Logos and Cropping The Logo Printing and Cropping window displays ...

Page 41: ...ke the image to appear on the receipt In the appropriate section click Add then select the name of the image you imported Select whether you would like the logo on the left or right side of the receipt or centered 13 Click Use 14 Click Apply Changes and click OK to close the TSP Configuration Application 15 Click Use and click Ok ...

Page 42: ...Cash Drawer Connected b Select BEL 7 in the Cash Drawer Code field c Select 1 in the Send Code field d Select COM4 in the Cash Drawer Port field Important You must select the port used for the receipt printer in the Cash Drawer Port field If you select an incorrect port the cash drawer will notwork 6 Click Save 7 Click Test Drawer If the cash drawer opens the configuration is complete and the draw...

Page 43: ... Devices and Printers window displays 3 Right click on the receipt printer and select PrinterProperties The Star TSP100 Cutter TSP143 Properties windowdisplays 4 Click the Device Settingstab 5 Click the Cash Drawer 1 field and select Open AfterPrinting 6 Click OK 7 Access Millennium with an administratoraccount 8 Select Data Business Information andPreferences The Business Information window displ...

Page 44: ...you have the correct port selected in the Cash Drawer Port field and click Test Drawer again Important If you are unable to get the cash drawer to open contact Business Support for further assistance Note If you want to configure the receipt printer to operate in a Remote Desktop Services Terminal Services environment refer to page 41 to proceed with Step 3 1 of theinstallation ...

Page 45: ...cated This step is not required if you are not in a Remote Desktop environment Windows Server 2003 1 Access Windows with an administratoraccount 2 Press Windows Logo R or select Start All Programs Accessories Run The Run window displays 3 Type tscc msc in the Open field and pressEnter The Terminal Services Configuration screendisplays 4 Double click the RDP Tcpconnection The RDP Tcp Properties win...

Page 46: ...of security policies displays on the right side of thescreen 10 Locate and double click the Microsoft network server Amount of idle time required before suspending session policy The Microsoft network server Amount of idle time required before suspending session window displays 11 Change the Amount of idle time required before suspending session setting to 0 12 Click OK 13 Refer to page 45 to proc...

Page 47: ...al Services Configuration screendisplays 4 Double click the RDP Tcpconnection The RDP Tcp Properties window displays 5 Click the Client Settings tab and deselect COM Port highlighted below 6 Click OK 7 Select Start Run The Run window displays 8 Type secpol msc and press Enter The Local Security Policy screendisplays 9 Double click Local Policies and double click SecurityOptions A list of security ...

Page 48: ...e time required before suspending session policy The Microsoft network server Amount of idle time required before suspending session window displays 11 Change the Amount of idle time required before suspending session setting to 0 12 Click OK 13 Refer to page 45 to proceed with the next step of the installation ...

Page 49: ... of Windows 8 access Windows with an administrator account If you are using the basic edition of Windows 8 access Windows with the Administrator account 2 Complete one of thefollowing Press Windows Logo R type mstsc and press Enter Select Start All Programs Accessories Run type mstsc and press Enter On the Start screen type mstsc and pressEnter The Remote Desktop Connection windowdisplays 3 Click ...

Page 50: ...Step 3 Terminal Services Configuration 46 6 Select Ports highlightedbelow 7 Click OK 8 Click the General tab 9 Click Save The configuration is complete and the receipt printer is now ready touse ...

Page 51: ...er s front panel Make sure you have the receipt printer configured to use the same COM port in both Millennium and the Star Micronics TSP100 ConfigurationUtility A flashing red light displays on the receiptprinter Open the receipt printer and check the roll ofpaper If the roll is almost finished insert a newroll If the paper is jammed remove the jammed paper and then restart the printer If the rol...

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