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Masterclock NTDS Series User Manual – v2 – December 2012

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Summary of Contents for NTDS 16

Page 1: ...Masterclock NTDS Series User Manual v2 December 2012 1 ...

Page 2: ...tuation here You ll find this user manual will handle virtually all of your questions Disclaimer The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Masterclock Inc assumes no liability resulting from errors or omissions in this document or from the use of the i...

Page 3: ...t time from one or two NTP servers Masterclock produces a full line of NTDS clocks including NTDS 16 Desktop NTDS16 NTDS19 NTDS112 Rack Mount NTDS24 NTDS24 NTDS26 NTDS29 Rack and Wall Mount NTDS44 NTDS46 NTDS84 NTDS86 NTDS4626 Wall Mount NTDS4626 3AL NTDS4626 12AL NTDS8646 Wall Mount Many of these include dual face models All may be ordered in your choice of four LED colors blue amber green red an...

Page 4: ... modes Security features include password protected communication and the ability to disable Telnet management access Status display to remotely view adjust and configure devices with WinDiscovery app Rechargeable maintenance free battery retains configuration settings and time for at least two weeks after power loss Six digit models six digit time or date display Nine digit models six digit time ...

Page 5: ...This single network cable carries both data and power Maximum cable distance is 328 feet 100m RELAY OPTION When the NTDS digital display is not locked to a NTP reference the dry contact relay will actuate The NTDS request time from the primary NTP time server If no response then it will send a request to the secondary NTP time server If the NTDS is unable to communicate with either NTP time server...

Page 6: ... either a standard 2 x 4 or 4 x 4 conduit box Mount the bracket on the wall conduit box attach the power cord and CAT5 Ethernet patch cable and secure the NTDS to the bracket using the supplied retaining screws RACK MOUNT BRACKET Attach the Cat 5 cable and or power cord and then secure the clock to the equipment rack cabinet or wall SWIVEL MOUNT BRACKET Mount both swivel brackets to the wall attac...

Page 7: ...Masterclock NTDS Series User Manual v2 December 2012 7 Plan View of Wall Mounting Bracket ...

Page 8: ...ovide NTP server configuration __ Determine if DHCP server will provide Time Zone configuration NTP ADDRESSING MODE __ Determine if this device client will query the NTP server Unicast mode listen for NTP broadcast messages Broadcast mode or listen to NTP as part of a Multicast group NAMING All NTP devices can be provided with a verbose name The name is arbitrary and may be useful for organizing a...

Page 9: ...of Time Code These features also allow the unit to be set manually and run without Time Code with precision TCXO AND RTC CIRCUIT The NTDS contains a precision TCXO Temperature Compensated Crystal Oscillator and RTC Real Time Clock circuit allowing the clock to maintain an accuracy of 1 minute per year to the last known Time Code input 165 mSec per day when Time Code is not present or cannot be dec...

Page 10: ... factory default configuration SETTING CONFIGURATION SELECTION Enabled DHCP BootP provided network configuration Enabled DHCP provided NTP server address entry Enabled Query Unicast NTP client Disabled Time Zone offset Disabled Automatic Daylight Savings Time adjustment Enabled Telnet access DHCP BOOTP AUTO CONFIGURATION DHCP Dynamic Host Configuration Protocol is a mechanism for automating the co...

Page 11: ...to registered with the DHCP server The network system administrator can then view this DHCP name registration and the currently assigned IP address at the DHCP server DEFAULT PASSWORD The factory default password for the network device is public Please use lower case RESET FACTORY DEFAULT CONFIGURATION In some situations such as a lost password it may be necessary to return your device to its fact...

Page 12: ...d also a secondary DNS Devices which have been assigned a fallback IP address of 169 254 xxx xxx will be displayed in the main WinDiscovery window with RED text indicating a problem with the configuration NTP CLIENT AUTHENTICATION SETTINGS The NTDS series uses the MD5 Message Digest Algorithm which is a widely used cryptographic hash function that produces a 128 bit hash value IGMP Use of the mult...

Page 13: ...e left pane of the WinDiscovery window Each device is configured with a device name from the factory This name includes the model name and a MAC address extension You should change the device name to one that can identify the location of the device It is highly recommended that only one user opens WinDiscovery at a time Other methods should not be used to manage the network devices while using thi...

Page 14: ...word for either a single device or all devices The factory default password is set as public A password is one to eleven characters and is case sensitive For added password strength you should use a combination of alphanumeric and special ASCII characters The Change Password boxes will be grayed out until the Old and New passwords are filled in Fill in the old password public then enter the new pa...

Page 15: ...ists whether or not the server and or client is enabled and various stats about each RESET DEVICE BUTTON This button brings up the Are you sure window Press the Yes button and you will soft reset your clock to allow the device to clear its current communications buffer and re initialize its processing which includes re requesting of a DHCP address This feature is intended to allow the user to remo...

Page 16: ... to receive Time Code The Nework Configuration button and window are detailed on page 15 The Display Properties button and window at left permits the user to change the brightness of the LEDs to change the Time Date presentation order to choose 12 or 24 hour time formats with leading zeroes on or off and to choose UTC or local time once local time offsets have been input The Communications Control...

Page 17: ... and can provide a date in one of four display modes 1 Scrolling with unabridged month day of week date and year 2 Static abbreviated month day of week plus date no year 3 Static abbreviated month date and year no day of week 4 Static numeric showing month day and year Check the Enable box adjacent to your choice Scroll speed the rate at which a message propagates right to left across the display ...

Page 18: ... the Option Key you received here Then click Install Not available in all applications LEAP SECOND DATE This window enables the placement of a leap second when it occurs Enter the date and polarity ahead of time EMAIL CONFIGURATION Click the Email Configuration button to generate email alerts when certain conditions are met AUXILIARY CONTROL This window at left enables the addition of an auxiliary...

Page 19: ... transfer of requested information from the NTP server to the NTP client clock or other device based on an automatically generated electronic query or NTP time request The Unicast method is supported simultaneously when either the Broadcast or Multicast modes are selected BROADCAST UDP User Datagram Protocol Broadcasts Some firewalls and routers will not forward UDP broadcasts by default Security ...

Page 20: ...is set to use DHCP and no DHCP server can be found The timeout before doing a soft restart is not less than ten minutes Note Several factors can increase the time between these soft restarts 1 The soft restart will be delayed by two hours if a connection is made by Telnet or WinDiscovery 2 The soft restart could be delayed if the user changes the default parameters for NTP poll retries timeouts or...

Page 21: ...nd click OK At the login prompt type the user name and press the Enter or Return key Next you will be prompted to type the password The factory default for both user name and password are public To initiate commands type the desired command name and press the Enter or Return key At left a sample window from Telnet Configuration via Telnet may not be convenient for devices operating with a factory ...

Page 22: ...Masterclock NTDS Series User Manual v2 December 2012 22 Specifications ...

Page 23: ...ed external power Operating Storage Temperature and Humidity Operating temperature 32 to 140 F 0 to 60 C Relative Humidity 0 to 90 non condensing Storage Temperature 40 to 185 F 40 to 85 C 3V 17 mAh coin cell Rechargeable manganese lithium Panasonic ML1220 V1A COMMUNICATIONS PROTOCOL DHCP enabled by default configuration or via Static IP mode entry Network configuration IP address Netmask Gateway ...

Page 24: ...r device s After clicking Discover wait until the status indicates 100 completion 2 Verify that all network cables hubs etc are in proper working order Be sure that Ethernet cross over cables are not being used where inappropriate 3 Verify that the network device is on the same physical network as the computer from which you are running WinDiscovery If the computer is separated from the device by ...

Page 25: ... has been open for too long and the clock configuration s have changed For example this can occur if the DHCP server has issued a new refreshed address Close the WinDiscovery application and restart 2 The discovery process was not complete before selecting began After clicking Discover wait until the discovery status indicates 100 completion 3 Verify that the physical network cables and equipment ...

Page 26: ... restart of the network device using either WinDiscovery or Telnet prior to changing any other configuration parameters 3 If DHCP was selected and the network device falls back to a 169 254 xxx xxx address approximately every 10 minutes depending upon the Advanced Settings values the Ethernet interface will be reinitialized and the network device will attempt to get an IP address from the DHCP ser...

Page 27: ...that all network cables hubs etc are in proper working order Be sure that Ethernet crossover patch cables are not being used where inappropriate Clock is not displaying the correct local time or date Possible reasons and solutions 1 Clock did not properly negotiate the DST to standard time or vice versa transition 2 Time Zone offset has been configured incorrectly Provide the correct Time Zone con...

Page 28: ...u must clear the memorized password using one of the two options below a WinDiscovery only remembers the password for the current session close the WinDiscovery session and reopen All passwords will be forgotten by WinDiscovery b As an alternative to closing the WinDiscovery session from the drop down menu on the device being administered click on Forget memorized password 2 If using the Global Pa...

Page 29: ...ts that tend to polish and fill scratches are 1 Johnson Paste Wax Johnson and Johnson Co 2 Novus Plastic Polish 1 and 2 Novus Inc 3 Mirror Glaze plastic polish MG M10 Mirror Bright Polish Co We suggest a test be made on a very small section of the polycarbonate lens with the polish selected and that the manufacturer s instructions be followed A LIST OF DON TS Don t store the device without the pro...

Page 30: ...o remove labels stickers etc When the solvent will not penetrate sticker material apply heat hair dryer to soften the adhesive and promote removal Gasoline should never be used JOB SITE PRECAUTIONS We recommend that devices be removed from the wall and stored face up in their protective shipment bags during painting and construction New construction and renovations frequently require that the job ...

Page 31: ...ts Wash with a mild soap or detergent such as 409 by Clorox Co and lukewarm water using a clean sponge or a soft lint free cloth DO NOT USE PAPER TOWELS OR PAPER PRODUCTS TO CLEAN OR DRY THE LENS Rinse well with clean water Dry thoroughly with a chamois or moist cellulose sponge to prevent water spots Do not scrub or use brushes or abrasives on these products the UV coating is not mar resistant Al...

Page 32: ...ct or improper site preparation and maintenance if applicable WARRANTY LIMITATIONS MASTERCLOCK MAKES NO OTHER WARRANTY EITHER EXPRESSED OR IMPLIED WITH RESPECT TO THIS PRODUCT MASTERCLOCK SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE In any state or province which does not allow the foregoing disclaimer any implied warranty of merchantability ...

Page 33: ...y Satisfaction Guarantee If an item fails within the Warranty Period we will repair and return it freight prepaid If an item gives trouble beyond the warranty period and requires repair we will inspect repair and return the item to you for a reasonable charge for the work and the cost for freight If you think an item or system is not working properly we expect you to read the instruction manual ta...

Page 34: ...thorized to carry out maintenance on this device Read this User s Manual carefully and follow the correct procedure when setting up the device Do not open your Masterclock product or attempt to disassemble or modify it COPYRIGHT 2012 Masterclock Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic m...

Page 35: ...61000 4 4 2004 Fast Transient Common Mode EN61000 4 5 2006 Surge EN61000 4 6 2007 RF Injection Common Mode EN61000 4 8 1993 A1 2001 Power Frequency Magnetic Field EN61000 4 11 2004 Voltage Dips EN61000 6 3 2001 EMC Emissions Generic Commercial EN55022 2006 A1 2007 CISPR22 2008 ANSI C63 4 2009 EN61000 3 2 2006 A1 2009 A2 2009 Harmonic Current Emission EN61000 3 3 2008 Voltage Fluctuations and Flick...

Page 36: ...ohs_compliance php Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation RoHS RESTRICTION OF THE USE OF CERTAIN HAZARDOUS SUBSTANCES DIRECTIVE 2002 95 EC The RoHS directive covers the same scope of electrical and electronic equipment that...

Page 37: ...tive 2006 95 EC Standards CENELEC EN 55022 2010 Class B CENELEC EN 55024 2010 Immunity IEC 61000 4 2 2008 IEC 61000 4 3 2006 A1 2007 A2 2010 IEC 61000 4 4 2004 A1 2010 IEC 61000 4 5 2005 IEC 61000 4 6 2008 IEC 61000 4 11 2004 CENELEC EN 60950 1 2006 A11 2009 By NTP Digital Time Display NTDSxxxx AC where alphanumeric xxxx indicates digit size count and configuration is compliant with the CE directi...

Page 38: ...terclock com Web www masterclock com 38 Contact Us Masterclock Inc 2484 West Clay Street St Charles MO 63301 USA website www masterclock com USA and Canada 1 800 940 2248 1 636 724 3666 1 636 724 3776 fax International 1 636 724 3666 1 636 724 3776 fax Sales sales masterclock com Technical Support support masterclock com ...

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