background image

 

 

Linksys SPA 2102 ATA Setup & Troubleshooting 
Guide 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Summary of Contents for SPA 2102 ATA

Page 1: ...Linksys SPA 2102 ATA Setup Troubleshooting Guide ...

Page 2: ... or Cable Modem before the router 1 Connect the Internet port of the SPA 2102 to your network Cable or DSL Modem 2 Connect the Ethernet port of the SPA 2102 to your network Router 3 Connect your telephone to the PHONE 1 port or to PHONE 2 if this is your second line on the device 4 Connect the power wait 10 minutes ...

Page 3: ... Internet port of the SPA 2102 to your network Cable or DSL Modem 2 Connect the Ethernet port of the SPA 2102 to your computer 3 Connect your telephone to the PHONE 1 port or to PHONE 2 if this is your second line on the device 4 Connect the power wait 10 minutes ...

Page 4: ...nect the Internet port of the PAP2T to your network Cable or DSL Modem 2 Connect your telephone to the PHONE 1 port or to PHONE 2 if this is your second line on the device 3 Connect the power wait 10 minutes ...

Page 5: ... a dial tone How to Properly Reboot 1 Power off your modem by unplugging the power adapter 2 Power off the router by unplugging the power adapter 3 Power off the Phone Adapter by unplugging power adapter 4 Wait two 2 minutes then power on modem by plugging power adapter into an electrical outlet 5 Wait five 2 minutes then power on the Phone Adapter by plugging power adapter into an electrical outl...

Page 6: ... would indicate a malfunction Ethernet This light should display a solid blue when an Internet connection is established If it is off then this would indicate no connection on Ethernet It will flash green when data is being transmitted Phone 1 The phone light should be GREEN when the ATA is registered and provisioned It will blink when a connected phone is being used or an incoming call has been d...

Page 7: ...2 indicates that you do not have enough upstream bandwidth to support your VoIP conversations We require at least 80kbps in each direction to hold a stable conversation If you only have for example 128kbps upstream and also have a game player FTP session or some other function going on in your home while trying to have a phone conversation you could end up with your ATA not being able to get the b...

Page 8: ...service When the power or broadband service resumes it is recommended to reboot your ATA device When I make a telephone call the call does not go through Instead I hear a fast busy signal 1 Pick up your phone and try dialing 1 the area code then the phone number If this does not work you will need to reboot your system completely 2 Power off your modem by unplugging the power adapter 3 Power off t...

Page 9: ...ndwidth available for your Internet phone call You may want to test your bandwidth using one of the bandwidth tests available online such as speed test onlined For more information refer to your Internet Service Provider s website My telephone does not ring and my calls automatically go to voicemail 1 Make sure the telephone is plugged into the correct port of Phone 1 on the Phone Adapter 2 Make s...

Page 10: ...PAP2T Phone Adapter Instructions ...

Reviews: