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IdeaCentre B350–B355
Hardware Maintenance Manual

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Summary of Contents for IdeaCentre B350

Page 1: ...IdeaCentre B350 B355 Hardware Maintenance Manual ideaideaideaCentreidea ...

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Page 3: ...IdeaCentre B350 B355 Hardware Maintenance Manual ...

Page 4: ...ght Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...des 20 Undetermined problems 20 Chapter 7 Locating connectors controls and components 21 Chapter 8 Replacing hardware 27 General information 27 Replacing the keyboard and mouse 28 Replacing the power cord or power adapter 28 Removing the computer cover 29 Removing the computer stand 30 Replacing a memory module 31 Replacing the hard disk drive 32 Replacing the optical drive 33 Removing the middle ...

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Page 7: ...nd danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manu...

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Page 9: ...l case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do ...

Page 10: ... in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as me...

Page 11: ...for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alter...

Page 12: ...s required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The caution and danger safety notices in this section are provided in the the language of English DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any c...

Page 13: ... not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiati...

Page 14: ... not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 8 IdeaCentre B350 B355Hardware Maintenance Manual ...

Page 15: ...ons for your computer This section lists the physical specifications for your computer Type IdeaCentre B550 B555 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 90 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2013 9 ...

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Page 17: ...dure to help determine the cause of the problem 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Set all display controls to the middle position 4 Power on all external devices 5 Power on the computer Look for displayed error codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you ...

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Page 19: ...ings see Starting the Setup Utility program You must use the keyboard when using the Lenovo BIOS Setup Utility menu The keys used to perform various tasks are displayed on the bottom of each screen Using passwords You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program Th...

Page 20: ...e an Administrator Password do the following 1 Start the Lenovo BIOS Setup Utility program see Starting the Lenovo BIOS Setup Utility program on page 13 2 From the Security menu select Set Administrator Password and press the Enter key 3 The password dialog box will be displayed Type the current password then press Enter key 4 Type the new password then press Enter key Re type the password to conf...

Page 21: ...rd Enter blank fields for each new password line item A setup notice will display that changes have been saved 4 Return to the Lenovo BIOS Setup Utility program menu and select the Exit option 5 Select Save changes and Exit from the menu Enabling or disabling a device The Devices options is used to enable or disable user access to the following devices USB Functions Select whether to enable or dis...

Page 22: ...ice Menu does not display using these steps repeatedly press and release the F12 key rather than keeping it pressed when turning on the computer 3 Use and arrows to select the desired startup device from the Startup Device Menu and press the Enter key to begin Note Selecting a startup device from the Startup Device Menu does not permanently change the startup sequence Selecting or changing the sta...

Page 23: ...ress the Esc key several times Do one of the following If you want to save the new settings select Save changes and Exit from the menu When the Save reset window shows select the Yes button and then press the Enter key to exit the Lenovo BIOS Setup Utility program If you do not want to save the settings select Discard changes and Exit from the menu When the Reset Without Saving window shows select...

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Page 25: ...d disk drive boot error A hard disk drive boot error can have the following causes Error FRU Action The startup drive is not included in the boot sequence in configuration Check the configuration and ensure the startup drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The dri...

Page 26: ...n in Startup option to Enabled The BIOS then ignores the missing keyboard during POST Reboot and Select proper Boot device or Insert Boot Media in selected Boot device The BIOS was unable to find a suitable boot device Make sure the boot drive is properly connected to the computer Make sure you have bootable media in the boot device Undetermined problems 1 Power off the computer 2 Remove or discon...

Page 27: ...on the front of the computer Attention Be careful not to block any air vents on the computer Blocked air vents can cause overheating 1 2 3 7 6 5 4 8 9 10 1 Built in microphone 6 Volume down 2 Built in camera 7 Volume up 3 Hard disk drive indicator 8 Brightness down 4 Bluetooth status indicator 9 Brightness up 5 Wi Fi status indicator 10 Novo Vision switch Attention The effective range of the Built...

Page 28: ...ectors controls and components on the left and right side of the computer 1 2 3 4 5 6 7 1 Optical drive 5 Microphone connector 2 Power button 6 USB 3 0 connector 3 USB 3 0 connector 7 Memory card reader 4 Headphone connector 22 IdeaCentre B350 B355Hardware Maintenance Manual ...

Page 29: ... of the computer 6 7 1 2 3 4 5 1 TV tuner port selected models only 5 Ethernet connector 2 HDMI out connector selected models only 6 Power connector 3 USB 3 0 connectors 2 selected models only 7 Air vents do not block 4 USB 2 0 connectors 2 Chapter 7 Locating connectors controls and components 23 ...

Page 30: ... 2 Optical disk drive 14 Front bezel 3 System fan 15 LED panel 4 Heat sink module 16 Chassis 5 Speaker system 17 Motherboard 6 TV Tuner card antenna jack 18 Power supply 7 TV Tuner card 19 Rear deco 8 Wi Fi card 20 EMI cover 9 Camera 21 Middle cover 10 Converter board 22 Rear cover pieces 11 TBD 23 Computer stand 12 Touch control board 24 IdeaCentre B350 B355Hardware Maintenance Manual ...

Page 31: ... 24 25 4 5 1 System fan connector 1 14 Wi Fi card connector 2 System fan connector 1 15 HDMI out connector 3 System fan connector 2 16 Motherboard power connector 1 4 ODD SATA connector 17 USB 2 0 connectors 2 5 LVDS connector 18 USB 2 0 connectors 2 6 Camera connector 19 RJ45 connector 7 HDD power connector 20 Front indicator board 8 Converter board connector 21 Speaker connector 9 B CAS connecto...

Page 32: ... 23 24 25 4 5 1 System fan connector 1 14 Wi Fi card connector 2 System fan connector 1 15 HDMI out connector 3 System fan connector 2 16 Motherboard power connector 1 4 ODD SATA connector 17 USB 2 0 connectors 2 5 LVDS connector 18 USB 2 0 connectors 2 6 Camera connector 19 RJ45 connector 7 HDD power connector 20 Front indicator board 8 Converter board connector 21 Speaker connector 9 B CAS conne...

Page 33: ...afety and Warranty Guide go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat s...

Page 34: ...or help with locating the various connectors Note Your keyboard will be connected to a USB connector on one side or at the rear of the computer Step 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector Note The mouse can be replaced using the same method Replacing the power cord or power adapter Attention Turn off the computer and wai...

Page 35: ...e helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To remove the computer cover Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step ...

Page 36: ...over Note For this procedure it helps to place the computer face down on a soft flat surface Lenovo recommends that you use a blanket towel or other soft cloth to protect the screen surface from scratches or other damage To remove the computer stand Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devic...

Page 37: ...face for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace a memory module Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Discon...

Page 38: ...surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the hard disk drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3...

Page 39: ... Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover To replace the optical drive Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This in...

Page 40: ...ut 1 2 2 1 Step 6 Push a small iron stick paper clip into the small hole on the optical drive cover so that the disk springs out as shown Step 7 Remove the 2 screws that secure the optical drive to the metal bracket 1 Step 8 Use a small flat head screwdriver to press and push out the pins that secure the cover to the disk 2 3 34 IdeaCentre B350 B355Hardware Maintenance Manual ...

Page 41: ...u use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To remove the middle cover Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This inc...

Page 42: ...tect the computer screen from scratches or other damage To replace the converter board Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables an...

Page 43: ...ommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the EMI cover Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the comp...

Page 44: ...shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove t...

Page 45: ...emory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the variou...

Page 46: ...move any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view...

Page 47: ... this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To remove the power supply Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cabl...

Page 48: ...t you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the system fan Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This ...

Page 49: ...omputer screen from scratches or other damage To replace the heat sink Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cabl...

Page 50: ...onnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the rear cover Refer to Removing the rear cover Step 5 Remove the computer stand Refer to Removing the computer stand Step 6 Remove the optical driv...

Page 51: ...ssible Step 13 Holding the sides of the microprocessor with your fingers remove the protective cover 1 that protects the gold contacts on the new microprocessor 2 Step 14 Holding the sides of the microprocessor with your fingers position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor socket Important To avoid damaging the microprocessor...

Page 52: ...o recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To remove the rear deco Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the ...

Page 53: ...puter screen from scratches or other damage To replace the camera Step 1 Remove any media disks CDs DVDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables th...

Page 54: ...tput I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the rear cover Refer to Removing the rear cover Step 5 Remove the computer stand Refer to Removing the computer stand Step 6 Remove the memory modules Refer to Replacing a memory module Step 7 Remove the optical drive Refer t...

Page 55: ...herboard to the chassis and lift up the motherboard as shown Step 19 To install the new motherboard a Line up the motherboard with the chassis then secure it with the seven screws b Insert the notched end of the TV Tuner card into the card port on the new motherboard and secure it with the screw c Insert the notched end of the Wi Fi card into the card port on the new motherboard and secure it with...

Page 56: ...ious connectors Step 4 Remove the rear cover Refer to Removing the rear cover Step 5 Remove the computer stand Refer to Removing the computer stand Step 6 Remove the optical drive Refer to Replacing the optical drive Step 7 Remove the middle cover Refer to Removing the middle cover Step 8 Remove the EMI cover Refer to Removing the EMI cover Step 9 Remove the converter Refer to Replacing the conver...

Page 57: ...na cables to the front bezel d Install the hard disk drive and optical disk drive data and power connectors to the chassis e Attach the touch control board camera Wi Fi card rear I O module TV Tuner card power supply speaker system CPU heat sink module memory system fan converter board hard disk drive to the motherboard and chassis Step 23 Reattach the EMI cover middle cover optical drive computer...

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Page 59: ... B355 W8S 2G_GPU W O TV MB 90004556 N B355 AVC DIS Thermal 90203597 N B355 CoolerMaster DIS Thermal 90203598 N B355 AVC UMA Thermal 90203599 N Heat sink Heat sink B355 CoolerMaster UMA Thermal 90203600 N B350 AVC DIS FAN 90203593 N B350 Delta DIS FAN 90203594 N B350 AVC DIS UMA FAN 90203595 N System Fan System Fan B350 Delta DIS UMA FAN 90203596 N Converter board B350 CONVERTER BOARD 90004547 N Po...

Page 60: ...REAR COVER _R W TOUCH 90204124 N B350 REAR COVER _L W TOUCH 90204125 N B350 REAR COVER _R W O TOUCH 90204126 N B350 REAR COVER _L W O TOUCH 90204127 N B350 FOOT_L W TOUCH 90204128 N B350 FOOT_R W TOUCH 90204129 N B350 FOOT_L W O TOUCH 90204130 N B350 FOOT_R W O TOUCH 90204131 N B350 WEBCAM HOLDER 90204132 N Mechenical Mechenical B350 WLAN ANTENNA MAIN AUX BLK WHITE 90204133 N LCD Module LCD Module...

Page 61: ...600S memory 1100636 2 M471B1G73QH0 YK0 8GB D3L 1600S memory HF 1100907 2 8GB M471B1G73DB0 YK0 8GB D3L 1600S memory HF 1100943 2 Samsung M471B5773DH0 YK0 2G 1100642 2 Samsung M471B5273DH0 YK0 4G 1100637 2 Hynix HMT425S6AFR6A PB 2G 1100643 2 Hynix HMT451S6AFR8A PB 4G 1100638 2 Ramaxel Elp_R J2108EDBG GN F 2GB D3L 1600S 1100750 2 6GB 2G 4G Ramaxel Elp_R J4208EBBG GN F 4GB D3L 1600S 1100640 2 Samsung ...

Page 62: ...w o bezel 25214073 2 BU10N 25209260 2 ODD ODD UJ262 25209259 2 AMD Radeon HD 8570A Sun Pro 1100699 N MIC MT41J128M16JT 093G K 2Gb 1GhzgDDR3 64bit 1100661 N SS K4W2G1646E BC1A 2Gb 1Ghz gDDR3 64bit 1100659 N Hynix 128x16 Vram H5TC2G63FFR 11C 64bit 1100788 N AMD Radeon HD 8570A Sun Pro 1100699 N SS K4W4G1646B HC11 4Gb 900Mhz gDDR3 64bit 1100675 N GRAPHICCARD GRAPHICCARD Mic MT41K256M16HA 107G E 4Gb 9...

Page 63: ...5209114 1 Sunrex EKB 10YA TH B Silk USB KB LVT8 25209115 1 Sunrex EKB 10YA CZ SL B S USB KB LVT8 25209116 1 Sunrex EKB 10YA IN B Silk USB KB LVT8 25209117 1 Sunrex EKB 10YA RU B Silk USB KB LVT8 25209118 1 Sunrex EKB 10YA UK B Silk USB KB LVT8 25209119 1 Sunrex EKB 10YA Nordic B S USB KB LVT8 25209120 1 Sunrex EKB 10YA LA B Silk USB KB LVT8 25209121 1 Sunrex EKB 10YA AR B Silk USB KB LVT8 25209122...

Page 64: ...0 1 Liteon SK 8861 RU 2 4G KB Black8 25209181 1 Liteon SK 8861 GB 2 4G KB Black8 25209182 1 Liteon SK 8861 Nordic 2 4G KB Black8 25209183 1 Liteon SK 8861 LA 2 4G KB Black8 25209184 1 Liteon SK 8861 LA AR 2 4G KB Black8 25209185 1 Liteon SK 8861 SA 2 4G KB Black8 25209186 1 Liteon SK 8861 CH 2 4G KB Black8 25209187 1 Liteon SK 8861 DE 2 4G KB Black8 25209188 1 Liteon SK 8861 TR 2 4G KB Black8 2520...

Page 65: ...C C13 power cord 31040179 1 LW BLK1 8m BS Power Cord 31026096 1 VL BLK1 8m BS Power Cord R 31026082 1 LW BLK1 8m VDE Power Cord 31026355 1 VL BLK1 8m VDE Power Cord 31026144 1 Luxshare 1 8m C13 UK power cord 31049522 1 Longwell Black Single end1 8m India power cord 31033216 1 LW BLK1 8m BSMI Power Cord 31026349 1 VL BLK1 8m BSMI Power Cord 31026146 1 LW BLK1 8m SABS Power Cord 31031394 1 Volex 1 8...

Page 66: ...Volex 1 8m C13 Switzerland power cord 31049516 1 Longwell 1 8M Israel C13 power cord 31039728 1 Volex 1 8m C13 Isereal power cord 31049510 1 60 IdeaCentre B350 B355Hardware Maintenance Manual ...

Page 67: ...IOS As this computer has an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the settings for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn o...

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