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Kanguru Defender 2000

User Manual

Copyright 2014, All Rights Reserved

Model no: KDF2K

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Summary of Contents for Defender 2000

Page 1: ...Kanguru Defender 2000 User Manual Copyright 2014 All Rights Reserved Model no KDF2K ...

Page 2: ...ntation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose Kanguru Solutions reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity Ex...

Page 3: ...4 2 3 1 Selecting a Setup Language 14 2 3 2 Activating On board Antivirus Protection Windows only 15 2 3 3 Setting a Password 16 2 3 4 KRMC Cloud 17 2 3 5 Contact Info 18 2 3 6 Resetting the Device through the Setup Wizard 19 2 4 Unlocking the Security Partition 20 2 4 1 Resetting from the Login Screen 21 2 5 Using the Virtual Keyboard to Enter Your Password 22 2 6 Encrypting Files and Folders 23 ...

Page 4: ...ting No Comms edition drives 33 3 4 Verifying the download checksum 34 4 Safely Removing Your Kanguru Defender 2000 35 4 1 Safely Removing from Windows 35 4 2 Safely Removing from Mac OS X 36 4 3 Safely Removing from Linux 36 5 Warranty Information 37 6 Tech Support 37 Appendix A Common Criteria Certified Versions 38 Appendix B Proxy Support 39 ...

Page 5: ...Kanguru Defender 2000 USB Flash Drive Quick Start Guide Registration Form USB Extension Cable select models only 1 2 System Requirements 1 Available USB port USB 2 0 Recommended 256MB of internal DDR RAM or more 500MHz internal CPU or faster Operating Systems 32 and 64 bit compatible Windows XP SP3 Windows Server 2003 Win Vista Win 7 Win 8 Max OS X 10 5 and above Intel based Macs only Red Hat Ente...

Page 6: ...gement system With KRMC you will be able to Create and manage a master password for your Defender drives Remotely delete all data on a target drive Schedule actions for present or future times Audit at administrator and super administrator level Locate devices via IP address IP Address network location Locate devices via hostname Create remote policy modifications like Password Strength and Length...

Page 7: ...x 5 Ubuntu 9 10 OpenSUSE 11 1 Linux Kernel 2 6 02 2 6 34 32 and 64 bit compatible Write Cycles 10 000 write cycles block Data Retention 10 years or more Operating Temp 0 C 70 C Humidity Range 20 90 Shock Resistance 1000G Max Vibration 15G Peak to Peak Max 4GB 16GB Defender 2000 Specifications Data Transfer Rate Read 30 MB s Write 20 MB s Weight 35g Dimensions 72 6mm x 19 5mm x 9mm Power Read Max R...

Page 8: ... be able to communicate with KRMC Enterprise 6 No Comms edition The No Comms version is identical to the Cloud version but with all communication functionality disabled Some other general differences are identified below In KDM Cloud Anti Virus AV definitions are downloaded from Kanguru server The list with the most current definitions is received from the Kanguru Central Server KCS Cannot be mana...

Page 9: ...h the KDM2000 application If it is your first time running KDM2000 you will need to complete the setup wizard in order to set your security password see section 2 3 The Setup Wizard on page 14 If you have already setup your security password you will be prompted to login see section 2 4 Unlocking the Security Partition on page 20 Caution The KDM2000 exe file needs to remain on your Defender 2000 s...

Page 10: ...will need to configure Windows in the following manner Note This is user preference only There is no need to configure Windows in order to use your Defender 2000 1 From My Computer click on the Organize tab and then select Folder and search options 2 The Folder Options window appears Scroll down to the option for Hidden Files and Folders and select Show hidden files folders and drives 3 Click on t...

Page 11: ... section 2 3 The Setup Wizard on page 14 If you have already setup your security password you will be prompted to login see section 2 4 Unlocking the Security Partition on page 20 Caution The KDM2000 app file needs to remain on your Defender 2000 s CD ROM partition at all times Always run the application from the Defender 2000 s CD ROM partition Do not try to copy KDM2000 or run KDM2000 from your ...

Page 12: ...time running KDM2000 you will need to complete the setup wizard in order to set your security password see section 2 3 The Setup Wizard on page 14 If you have already setup your security password you will be prompted to login see section 2 4 Unlocking the Security Partition on page 20 Caution The KDM2000 file needs to remain on your Defender 2000 s CD ROM partition at all times Always run the appl...

Page 13: ...to a local hard drive you can execute KDM2000 through the Terminal 1 Open the Terminal window by clicking on Applications Accessories Terminal The Terminal location may be different depending on which version of Red Hat you are running 2 From the Terminal navigate to the directory where you copied the kdm2000_exec sh shell script file to 3 Type chmod 007 kdm2000_exec sh to allow full execute permi...

Page 14: ...e Setup Wizard or closing the Setup Wizard by clicking on the X button 2 3 1 Selecting a Setup Language The default language for the Setup Wizard is set to English To run the Setup Wizard in a different language 1 From the Welcome screen click on the icon next to the Language Menu 2 A list of available languages will appear in a drop down menu Select your desired language from the drop down menu T...

Page 15: ...nected to a computer with internet access in order to register for on board antivirus protection If your Defender 2000 does not already have a valid antivirus license key then you must fill out the following registration form with the required information and then click on the Apply button in order to activate your free antivirus trial Click on the Skip button if you do not wish to activate antivi...

Page 16: ...you have entered in the Set Password section an explanation will be visible in the Password Info window Note The Password Info window will inform you if there are any password requirements It updates in real time Disregard the messages in the Password Info box until you have finished entering your password into both the Password and Confirm Password fields 3 Click on the Apply button to set your p...

Page 17: ...hen click on the Apply button 2 A dialog box will appear asking if you want to register your device with KRMC Cloud Click on the Yes button 3 Your web browser will open and direct you to the KRMC Cloud login page If you do not have an account you will need to register before logging in 4 Purchase a license for your drive in order to use it with KRMC Cloud If you choose not to remotely manage your ...

Page 18: ...l be automatically be imported to the KRMC Cloud server when you register your drive Fill in your information in the appropriate fields and then click on the Apply button A window will appear confirming that your data has been saved Click on the OK button to close the window and then click on the Next button to finish setting up your drive Congratulations Your Defender 2000 is now ready to use Con...

Page 19: ...Setup Wizard click on the Prev button until you return to the Welcome Screen 2 On the Welcome Screen you will see a Reset button in the lower left side of the application window Click on the Reset button 3 A dialog box appears asking you to confirm the reset Click on Yes to reset your device to the factory default settings After the device has been reset to the factory default setting you will be ...

Page 20: ...ting your Defender 2000 or manually running KDM2000 exe will bring the login window back Once you have successfully logged in to KDM2000 the Defender 2000 s secure partition will be accessible through My Computer or Windows Explorer For more information on accessing the secure partition see section 2 6 Encrypting Files and Folders on page 23 Caution Once KDM2000 has started you should never discon...

Page 21: ...ault 1 Start KDM2000 2 When the login screen appears click on the Reset button Note The Reset button is not visible if your device is managed by KRMC or KLA Please check with your administratror 3 When you are prompted to confirm the reset click on the Yes button 4 When your password and data stored on the secure partition have been erased the following message will appear Click on the OK button t...

Page 22: ... which is located near the password entry field 2 The virtual keyboard will appear below the Setup Wizard window Click on the keys on the virtual keyboard to enter your password 3 Click on the VK button again to close the virtual keyboard Note You can click on the Shuffle key on the bottom right corner of the virtual keyboard to randomize the virtual keyboard layout Randomizing the keyboard layout...

Page 23: ...to KDM2000 to gain access to the secure partition 3 Click on the KDM2000 icon located in the task bar and then select Explore Security Drive from the popup menu Note Linux users must right click on the KDM2000 icon in the task bar We recommend using either the drag drop action right click copy paste action or the shortcut keys Ctrl C and Ctrl V to copy and paste files and folders directly to and f...

Page 24: ...If you disconnect your Defender before the latest update has finished downloading the Defender will save your place and continue the download the next time it is connected to a computer with internet access Virus definitions are stored in the System folder on the secure partition If these files are deleted they will be automatically re downloaded If the device is reset to the factory default these...

Page 25: ...button to begin scanning your Defender 2000 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan Log button to view a log of the previous scan 6 Click on the OK button to close ...

Page 26: ...he top of the antivirus console 2 Click on the Start Scan button and then select a path on your computer to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the View Scan L...

Page 27: ...of the antivirus console 2 Click on the Start Scan button and then select a file to begin scanning 3 Once the scan has started Click on the Pause Scan button to pause the scan process Click on the Resume Scan button to resume the scan Click on the Stop Scan button to cancel the scan process 4 The scan results will appear in the Scan Results window 5 Click on the Advanced Info button to view a log ...

Page 28: ...r 2 The Password Settings window opens Enter your current password in the Old Password field Enter your new password in the New Password field and then enter it again in the Confirm New Password field 3 When you are ready to proceed click on the Apply button to set your new password 4 Once your new password has been set a confirmation window appears informing you that your password has been succes...

Page 29: ...MC functionality 1 Click on the KDM2000 icon located in the task bar and then select Security Settings from the popup menu Note Linux users must right click on the KDM2000 icon in the task bar 2 The Password Settings window opens Click on the KRMC Cloud Settings tab at the top of the window to enter the KRMC Cloud Settings window 3 Enable or Disable KRMC Cloud by selecting the appropriate radio bu...

Page 30: ...ange the language 1 Right click on the KDM2000 icon located in the task bar and then hover your cursor over the Language option in the popup menu A list of available languages appears 2 Click on the desired language from the submenu that you want KDM2000 to be displayed in Changing Languages Software Write Protection ...

Page 31: ...e task bar Click on Quick Start Guide to download a digital copy of the Defender 2000 s Quick Start Guide Click on Defender User Manual to download a digital copy of the Defender 2000 s User Manual 2 12 About KDM2000 To view information regarding the version of KDM2000 currently installed on your device right click on the KDM2000 icon located in the task bar and then select About Online Documentat...

Page 32: ...r and then select Unmount Kanguru Defender The KDM2000 icon in the task bar will disappear and the Defender 2000 s secure partition will no longer be accessible Caution Do not disconnect the Kanguru Defender 2000 without first properly unmounting your device as detailed in this section and then safely removing the device from your computer as described in chapter 4 Safely Removing Your Kanguru Def...

Page 33: ...ient updaters from the Kanguru Support site Defender 2000 client updaters can be found under the USB Client Software Updates forum in the Software Downloads and Updaters section support kanguru com 3 2 Updating KRMC enterprise edition drives Enterprise edition Defender 2000 drives are managed by the Kanguru Remote Management Console KRMC Updaters for enterprise edition Defender 2000 drives are ava...

Page 34: ... file is saved in 3 Open a command prompt window by clicking on Start All Programs Accessories Command Prompt 4 Within the command prompt window navigate to the directory containing your KDM2000 updater file and the SHA256 Checksum tool 5 Type sha256 exe filename exe where filename exe is the name of the updater file that you are checking 6 Press the Enter key A 64 character string appears This is...

Page 35: ...000 on page 32 Please use the Windows Safely Remove Hardware function before disconnecting your Defender drive To safely remove your Defender 2000 1 Click on the Safely Remove Hardware icon located in the task bar 2 A popup menu appears listing all USB devices connected to your computer Select the Defender 2000 from the menu it will appear with two drive letters A message will appear indicating th...

Page 36: ...nd then select Eject from the pop up menu or you can eject it through the Finder window Once the KDM2000 icon no longer appears on your desktop then it is safe to disconnect your Defender 2000 4 3 Safely Removing from Linux Caution Be sure that the secure partition has been unmounted before attempting to remove the Defender drive See section 2 13 Unmounting Your Defender 2000 on page 32 To remove ...

Page 37: ...pping errors should be reported to Kanguru Solutions within three 3 working days or receipt of merchandise 6 Tech Support If you experience any problems using your Kanguru Defender 2000 or have any technical questions regarding any of our products please call our technical support department Our tech support is free and available Monday thru Friday 9am to 5pm EST Call 1 508 376 4245 or Visit our w...

Page 38: ...ed by Common Criteria If you update the client software version to a newer version your device will no longer be Common Criteria certified The Defender 2000 s firmware version is specific to the device s hardware The firmware version is not accessible to the user You are not able to view update or modify the firmware version on your Defender 2000 in any way Updates to the Defender 2000 s client so...

Page 39: ...t as normal If KDM2000 is able to determine your proxy server s address but the proxy requires authentication then you will need to enter your credentials in the window that appears If KDM2000 is unable to determine your proxy server s address then you will need to enter the proxy server address proxy type and credentials Enter the proxy address and the port to connect to in the address field e g ...

Page 40: ...gal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 08 27 14 v1 1 4 2014 Kanguru Solutions ...

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