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How do I connect my headset with a Polycom IP 320, IP 321, IP

330, IP 331, IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670

or VVX series so I can answer and end calls electronically?

Jabra Link 14201-17

Requirements:

Jabra Pro 9460, Jabra Pro 9465, Jabra Pro 9470, Jabra Go 6470, or Jabra

Motion Office with the latest firmware installed

Jabra Link 14201-17

Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331)

Used in combination with one of the following Polycom desk phones:

SoundPoint IP phones running: SIP software v 3.0 or later, and

BootROM 4.1.0 or later

Polycom IP 321, IP 331 running: SIP software v 3.1.2 rev. C or later

Polycom IP335 running: SIP software v 3.1.2 rev. B or later

VVX series running: SIP software v 3.1.2 rev. B or later, and BootROM

4.1.2 or later

To connect your headset with your desk phone, use the following steps:

1.  Plug one end of the EHS adapter into the serial port on the back of your

phone.

2.  Plug the other end into the Jabra base socket marked 

AUX

.

3.  Connect the RJ-9 connector of the headset to the Jabra base marked

with a phone icon, and connect the other end to the back of the phone

marked with a headset icon (use cord Jabra 8800-00-75 for SoundPoint

IP phone models 320, 321, 330 or 331).

07/04/2021 00:58

https://www.jabra.co.nz/supportpages/jabra-link-14201-17/14201-17/faq/b02403c2-78e3-
4285-87b9-0787e57ad3f3

Page 1 of 9

Summary of Contents for LINK 14201-17 -

Page 1: ... IP 331 running SIP software v 3 1 2 rev C or later Polycom IP335 running SIP software v 3 1 2 rev B or later VVX series running SIP software v 3 1 2 rev B or later and BootROM 4 1 2 or later To connect your headset with your desk phone use the following steps 1 Plug one end of the EHS adapter into the serial port on the back of your phone 2 Plug the other end into the Jabra base socket marked AUX...

Page 2: ...or the first time 1 Follow the setup guide displayed on your Jabra base until you reach Desk Phone setup 2 Tap Guided 3 Tap Yes 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 2 of 9 ...

Page 3: ... of the installation you can dial into your local Jabra Setup server which will configure the audio path Follow the instructions on the display 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 3 of 9 ...

Page 4: ...gure your headset when reconfiguring a desk phone or setting up a desk phone a second time 1 Tap the tool icon in the top right corner 2 Tap Phone settings 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 4 of 9 ...

Page 5: ...3 Tap Desk phone 4 Tap Setup desk phone 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 5 of 9 ...

Page 6: ...5 Tap Confirm 6 Tap Guided 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 6 of 9 ...

Page 7: ...7 Tap Yes 8 Tap DHSG 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 7 of 9 ...

Page 8: ...201 17 require a change in the setup of the phone Ensure you make the change when the phone is not being used for an active call Use the following steps 1 In the setup menu navigate to Settings Basic Preferences Headset Analog Headset or Hook switch Mode 2 Change the default setting Regular Mode to the correct Jabra mode by selecting Jabra DHSG or Jabra EHS depending on the firmware version of the...

Page 9: ...ones is complete and ready for use However the Polycom VVX series desk phones will restart which takes approximately 2 minutes 07 04 2021 00 58 https www jabra co nz supportpages jabra link 14201 17 14201 17 faq b02403c2 78e3 4285 87b9 0787e57ad3f3 Page 9 of 9 ...

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