General
Why was the iPort developed?
What is the benefit of the iPort?
Who is iPort – I have never heard of that brand name?
Is iPort a licensee of Apple?
How do I buy an iPort product?
Why does it cost more than an iPod?
Does the iPort charge my iPod?
Does the iPort come in different colors?
What iPod models are supported by the iPort IW/FS models?
Which iPort models can be upgraded?
How do I upgrade them?
How do I control the volume?
Why is the sound out my iPort lower in volume then other sources in my system?
Why does my iPod say ‘Ok to disconnect.’ and displays the iPort logo?
Is the iPod protected from any electrical surges like lightning storms?
Does the iPort allow me to share my music with other iPods?
Does the iPort work in international/overseas markets?
Why is there only a 1 year (residential, interior installations) and 6 month (commercial and all
exterior installations) warranty?
How do I get tech support and the files for AMX, Crestron and other 3rd party interface
modules?
What is the purpose of the “Bluetooth/Ethernet” connector port on the backplane board
inside of the iPort IW and the FS Advanced Connection Box?
Install
What are the dimensions of the iPort IW?
What are the cut-out dimensions required for an iPort IW?
Do you need brackets to install the iPort IW?
Is there a fire-rated enclosure (back can) available for the iPort IW?
Will an iPort IW fit into the same hole as previously cut for the original Sonance iPort product?
What are the reasons for having separate audio and video wall plates?
What is the recommended minimum wire gauge (AWG) to be used when connecting a
volume control to speakers playing an iPort IW?
iPort FAQ
1
5/24/06
Frequently Asked Questions
