background image

P/N 901174-00   REV. NC  07/2021

Report No. F21-713

Installation and Operation Instructions
Vented Gas Log and Burner Set

 

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

       WARNING: If the information in this manual is not followed exactly, a fire or explosion may result 

causing property damage, personal injury or loss of life.

-   Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other 

appliance.

 -  WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance. 

•  Do not touch any electrical switch; do not use any phone in your building. 

• Immediately call your gas supplier from a neighbor’s phone.  Follow the gas supplier’s instructions. 

•  If you cannot reach your gas supplier, call the fire department.

 -  Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Battery Electronic Models

DUALBURNER24NE DUALBURNER24PE
DUALBURNER30NE DUALBURNER30PE

DUALBURNER36NE DUALBURNER36PE

For use with log sets
ASHTONWHITEBIRCH24 OZARKCHARREDOAK24 SMOKYWEATHEREDOAK24
ASHTONWHITEBIRCH24 OZARKCHARREDOAK30 SMOKYWEATHEREDOAK30

ASHTONWHITEBIRCH36 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK36

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where 

not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. 

This appliance is not convertible for use with other gases.

            WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-

built fireplace, constructed of noncombustible material, and connected to a working flue. (See page 6 for 

minimum flue opening.)

PFS

®

US

C

Summary of Contents for DUALBURNER24NE

Page 1: ...ructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Battery Electronic Models DUALBURNER24NE DUALBURNER24PE DUALBURNER30NE DUALBURNER30PE DUALBURNER36NE DUALBURNER36PE For use with log sets ASHTONWHITEBIRCH24 OZARKCHARREDOAK24 SMOKYWEATHEREDOAK24 ASHTONWHITEBIRCH24 OZARKCHARRE...

Page 2: ...TANT Read this owner s manual carefully and completelybeforetryingtoassemble operateorservice this appliance Improper use of this fireplace can cause seriousinjuryordeathfromburns fire explosion elec trical shock and carbon monoxide poisoning Carbon Monoxide Poisoning Early signs of carbon monoxide poison ing resemble the flu with headaches dizziness or nausea If you have these signs the fireplace...

Page 3: ...he area of the appliance Toddlers young children and others may be susceptible to accidental burns A physical barrier is recommended if there are at risk individuals in the house To restrict accesstoafireplaceorstove installanadjustablesafety gate to keep toddlers young children and other at risk individuals out of the room and away from hot surfaces 3 If you smell gas shut off gas supply do not t...

Page 4: ... in a site built wood burning fireplace or a UL 127 listed wood burning fireplace ELECTRONIC IGNITION SYSTEM This appliance has an electronic igniter to light appliance fuel supply CAUTION Do not remove the data plates from the grate assembly The data plates contain important warranty and safety information 1 Remove logs and appliance base assembly from carton s 2 Remove all protective packaging a...

Page 5: ...s shown in this manual INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION NOTE Appliance must be installed only in a solid fuel burning fire place with a working flue and constructed of noncombustible material This unit may not be installed in a vented fireplace with a chimney height less than the minimum required by the manufacturer Appliance may be installed as a vented decorative appliance ...

Page 6: ... 10 feet Chart shows mainimum opening sq in for the given height and input rate Column marked Max input corresponds to the maximum allowable input rate kBTU hr for the given height For Masonry Built Fireplaces Free Opening Area of Chimney Damper for Venting Combustion Products From Decorative Appliances For Installation In Solid Fuel Burning Fireplaces Appliance Input Rate kBTU hr 20 30 40 50 60 7...

Page 7: ...ppliance requires a 1 2 NPT National Pipe Thread inlet connection to the pres sure regulator WARNING A qualified service person must con nect appliance to gas supply Follow all local codes CAUTION Never connect propane LP appliance directly to the propane LP supply This appliance requires an external regulator not supplied Install the external regulator between the appliance and propane LP supply ...

Page 8: ...mage appliance regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping system Apply noncorrosive leak detection fluid to all joints Bubb...

Page 9: ...sed Equipment Shutoff Valve Figure E Checking Gas Joints Propane LP Only Control Valve Location Propane LP Supply Tank Equipment Shutoff Valve INSTALLATION Continued Figure F Checking Gas Joints Natural Gas Only Gas Meter Control Valve Location Equipment Shutoff Valve ...

Page 10: ...0 OZARKCHARREDOAK30 SMOKYWEATHEREDOAK30 DUALBURNER36NE DUALBURNER36PE ASHTONWHITEBIRCH36 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK36 LOG MEDIA PLACEMENT It is very important to install these logs exactly as instructed Do not modify logs Please refer to specific Log Placement Guides placed inside each Log Set INSTALLATION Continued Lava Rock Ember Placement MEDIA PLACEMENT NATURAL GAS Tear ember material...

Page 11: ... UHPRWH GRHV QRW IXQFWLRQ DQG EDWWHULHV ZLWK DQ DGHTXDWH SRZHU OHYHO DUH LQVWDOOHG UHIHU WR WKH 75 160Ζ77 5 81 7Ζ21 VHFWLRQ Note 6WHS PD QRW EH UHTXLUHG LI SUHYLRXVO GRQH GXULQJ DQ HDUOLHU OLJKWLQJ RFDWH WKH SRVLWLRQ VZLWFK RQ WKH UHPRWH UHFHLYHU DQG VOLGH WKH VZLWFK WR WKH 5 027 SRVLWLRQ RFDWH WKH UHPRWH WUDQVPLWWHU DQG SUHVV WKH 21 EXWWRQ 7KH LJQLWLRQ VHTXHQFH ZLOO EHJLQ 7KH UHPRWH UHFHLYHU ZLOO...

Page 12: ...RNING Turn off appliance and let cool before cleaning CAUTION You must keep control areas burners and circulating air passageways of appliance clean Inspect these areas of appliance before each use Haveapplianceinspectedyearlybyaqualifiedservice person WARNING Failure to keep the primary air opening s oftheburner s cleanmayresultinsooting and property damage At least once a year the vent system fo...

Page 13: ...IAGRAM INSTALLATION IGNITION MODULE PILOT ASSEMBLY GAS VALVE WIRE HARNESS BATTERY HOLDER THROUGH GAS LINE CONDUIT ORANGE I THROUGH INDEPENDENT CONDUIT BLACK S PILOT GAS LINE BLACK PILOT WIRE BLACK TP BLACK GREEN TH ORANGE TH TP RED BLACK RED REMOTE RECEIVER ...

Page 14: ...e slide button on the receiver is in the REMOTE position the receiver will not LEARN if the slide switch is in the ON or OFF position The LEARN button in located on the front face of the receiver inside the small hole labeled LEARN Using a small screwdriver or end of a paperclip gently press and release the black LEARN buttoni nside the hole When you release the LEARN button the receiver will emit...

Page 15: ...servicing Only a qualified service person should service and repair appliance TROUBLESHOOTING NOTE All troubleshooting items are listed in order of operation WARNING If you smell gas Shut off gas supply Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instr...

Page 16: ...4 To large of a gap in sensor rod 1 Clean sensor rod 2 Verify wiring 3 Replace pilot assembly 4 Verify sensor rod needs to have a 1 8 gap Applianceproducesaclicking tickingnoise just after burners are lit or shut off 1 Metal expanding while heating or contracting while cooling 2 Igniter Assembly is out of position 3 Wind is disturbing the burner flame and the igniter assembly is relighting the bur...

Page 17: ... or have any questions concerning the installation or application of this appliance please contact your dealer IHP 1769 East Lawrence Street Russellville AL 35654 Visit us at ihp us com SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition appliance will not produce specified heat propane LP gas supply may be low You may feel your gas pressure is too...

Page 18: ...t No Model F4744 DUALBURNER24NE F4745 DUALBURNER24PE F4748 DUALBURNER30NE F4749 DUALBURNER30PE F4752 DUALBURNER36NE F4753 DUALBURNER36PE WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifi cally approved with this heater may result in property damage or personal injury 3 1 2 2 1 3 ...

Page 19: ...N E D U A L B U R N E R 3 6 P E D U A L B U R N E R 2 4 N E D U A L B U R N E R 3 0 P E D U A L B U R N E R 3 0 N E PARTS LOG SET MODELS ASHTONWHITEBIRCH24 ASHTONWHITEBIRCH30 ASTONWHITEBIRCH36 OZARKCHARREDOAK24 OZARKCHARREDOAK30 OZARKCHARREDOAK36 SMOKYWEATHEREDOAK24 SMOKYWEATHEREDOAK30 AND SMOKYWEATHEREDOAK36 This list contains replaceable parts used in your appliance When ordering parts follow th...

Page 20: ...nce with the instructions provided with the Product d damages repairs or inefficiency resulting from faulty installation or application of the Product This Limited Three Year Warranty covers only parts and labor as provided herein In no case shall IHP be responsible for materials components or construction which are not manufactured or supplied by IHP or for the labor necessary to install repair o...

Page 21: ...ance serial number Date appliance was Installed Type of gas appliance uses Dealer name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials specifications prices and also to discontinue colors styles and products Consult your local distributor for fireplace code information 1769 East Lawrence Street Russellville AL 35654 ...

Reviews: