IBM IntelliStation M Pro 6225 User Manual Download

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IBM

IntelliStation

Pro

Types

6225

and

6228

User’s

Guide

Summary of Contents for IntelliStation M Pro 6225

Page 1: ...IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 2: ......

Page 3: ...IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 4: ...Limited Warranty Z125 4753 08 04 2004 on page 91 and Appendix C Notices on page 109 First Edition December 2004 Copyright International Business Machines Corporation 2004 All rights reserved US Gover...

Page 5: ...tures 15 Video device drivers 15 Changing monitor settings 15 Using audio features 16 Using security features 16 Anti intrusion features 16 Component protection 16 Data protection 17 Locking the keybo...

Page 6: ...Serial Bus connectors 54 Video connector 54 Chapter 5 Solving problems 57 Diagnostic tools overview 57 Power on self test POST 59 POST beep codes 59 POST error messages 61 Diagnostic programs and err...

Page 7: ...ppendix A Getting help and technical assistance 89 Before you call 89 Using the documentation 89 Getting help and information from the World Wide Web 90 Software service and support 90 Hardware servic...

Page 8: ...vi IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 9: ...tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare...

Page 10: ...dence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the insta...

Page 11: ...ces or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the cover...

Page 12: ...he device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current fr...

Page 13: ...producto pueden exponerle al plomo un elemento qu mico que en el estado de California de los Estados Unidos est considerado como un causante de cancer y de defectos cong nitos adem s de otros riesgos...

Page 14: ...xii IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 15: ...ghtly from your hardware Model number and serial number Related documentation This User s Guide provides general information about your computer including information about features how to configure t...

Page 16: ...3 On the Online publications page in the Brand field select IntelliStation 4 In the Family field select IntelliStation M Pro 5 Click Continue Notices and statements used in this document The caution a...

Page 17: ...tors Line out front and rear Mic front Line in rear v Single channel IDE controller Video adapter depending on your model v NVIDIA Quadro NVS 280 DMS 59 PCI Express x16 with 64 MB DDR synchronous dyna...

Page 18: ...ol your computer These features include Wake on LAN Remote Administration IBM Director Agent and System Migration Assistant See Managing your computer on page 18 for more information v Integrated netw...

Page 19: ...enables IBM to contact you in case of a recall or other problems Some IBM locations offer extended privileges and services to registered users v IBM RecordNow You can use this program to record data...

Page 20: ...able from the IBM Web site v IBM Director Agent You can use IBM Director Agent to view detailed information about your hardware and software set up alerts monitor a variety of system resources and man...

Page 21: ...k recovery v Built in menu driven configuration and setup programs v Built in menu driven SCSI configuration programs some models v Cooling fan with speed sensing capability v Error codes and messages...

Page 22: ...8 IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 23: ...ette eject button optional Hard disk drive activity LED Power on LED System error LED Ethernet activity LED CD ROM drive activity LED When this LED is lit it indicates that the CD ROM drive is in use...

Page 24: ...is in use Ethernet activity LED When this LED is lit it indicates that there is activity between the computer and the network There are two of these LEDs one on the front and one on the rear of the co...

Page 25: ...y during startup v To start the Product Recovery Program Press F11 v Press F1 for Configuration Setup Utility Press F12 for Boot Menu v Press CTRL A for SCSISelect Utility some models On a computer ru...

Page 26: ...ter You will need the following information to complete the setup program v The documentation that comes with your computer v Network information from your network administrator if your computer is be...

Page 27: ...r computer in Windows v From the Windows XP desktop click Start All Programs IBM Registration and then follow the instructions If you do not have access to the Internet you can use the registration pr...

Page 28: ...reate an IBM Enhanced Diagnostics diskette from the Product Recovery program or from the World Wide Web Complete the following steps to create an IBM Enhanced Diagnostics diskette from the Product Rec...

Page 29: ...t the best possible image on your screen and to reduce flicker you might have to reset the resolution and refresh rate of your monitor You can view and change monitor settings through the operating sy...

Page 30: ...e front and the rear of the computer Microphone Use this connector to connect a microphone to your computer when you want to record voice or other sounds on the hard disk With a microphone attached to...

Page 31: ...password is set using the Configuration Setup Utility program the keyboard is locked when you turn on the computer You must type the password to unlock the keyboard See Using passwords on page 25 Some...

Page 32: ...pport You can use IBM Director Agent to view detailed information about your computer hardware and software set up alerts monitor a variety of system resources and manage your asset security v Wake on...

Page 33: ...u are working 2 Close all open applications 3 Click Red Hat Linux Main Menu Button Logout Shutdown 4 Click OK to confirm Turning off the computer When you turn off the computer and leave it connected...

Page 34: ...Hat Linux Main Menu Button Logout Shutdown then click Yes v You can press the power control button on the front of the computer to start an orderly shutdown of the operating system and turn off the c...

Page 35: ...25 v Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code in your computer You can use it to configure the network as a startable...

Page 36: ...n you use your computer for the first time you might want to use the Configuration Setup Utility menu choice Load Default Settings to reset the Configuration Setup Utility menu choices to the factory...

Page 37: ...rusion detector to alert you each time the computer cover is removed User Password Select this choice to set or change a user password Administrator Password This choice is on the Configuration Setup...

Page 38: ...andard Format ASF feature on your computer Remote Console Redirection Select this choice to enable and configure serial remote video and keyboard redirection v Power Select this choice to enable or di...

Page 39: ...o the computer through one of the following methods v If you have forgotten the user password and an administrator password is set type the administrator password at the power on prompt Start the Conf...

Page 40: ...the network If the Ethernet port in the computer supports auto negotiation the controller detects the data transfer rate 10BASE T 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex o...

Page 41: ...ion Select this choice to configure SCSI device parameters You must know the SCSI ID of the device that you want to configure The sync transfer rate is the transfer rate for Ultra SCSI devices For Ult...

Page 42: ...28 IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 43: ...cooling and system reliability make sure that v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed in it v There is adequate space around the c...

Page 44: ...ter cover or on a metal surface v Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Installing options in your computer Th...

Page 45: ...ollowing illustration shows the system board connectors for user installable options DIMM 4 DIMM 3 DIMM 2 DIMM 1 Slot 1 PCI Express x1 Slot 2 PCI Express x16 Slot 3 PCI Slot 4 PCI Diskette drive optio...

Page 46: ...drive 1 SATA drive 2 IDE drive Microprocessor power Main power Fan Microprocessor fan SCSI adapter mini PCI CD audio Ethernet activity LED Internal speaker System error connector IEEE 1394 Firewire en...

Page 47: ...llowing illustration shows the external input output connectors on the system board Internal 1394 FireWire External 1394 FireWire Audio in out Parallel Serial 2 Serial 1 Keyboard mouse USBs 4 USBs 2 E...

Page 48: ...oper cooling and airflow replace the cover before turning on the computer Operating the computer with the cover removed might damage computer components Removing the bezel When working with some optio...

Page 49: ...additional optional adapters in your computer in slot 1 PCI Express x1 and PCI slots 3 and 4 v You can install only 33 MHz 32 bit adapters in PCI slots 3 and 4 v You can install full length adapters i...

Page 50: ...ket Grasp the adapter and pull it out of the slot v For smaller adapters rotate the rear adapter retention bracket to the open unlocked position Grasp the adapter and pull it out of the slot If the sl...

Page 51: ...ional SCSI adapter see Cabling an optional SCSI adapter on page 38 for additional information 11 If you have another adapter to install repeat steps 4 through 10 12 If you have installed a full length...

Page 52: ...2 The SCSI cables that are used by the integrated SCSI controller cannot be used with an optional SCSI adapter Complete the following steps to cable an optional SCSI adapter 1 Install the SCSI adapte...

Page 53: ...ll a 3 5 in slim high or 5 25 in half high removable media drive such as a tape backup drive in bay 2 v You can install only a 3 5 in slim high drive in bay 3 or 4 v The IntelliStation M Pro Types 622...

Page 54: ...r to pry the filler panel and EMC shield away from the computer EMC shield Filler panel Drive retainer clip Note If you are installing a drive that contains a laser observe the following safety precau...

Page 55: ...drive clip that is attached to the side of bay 2 of the drive cage for bays 1 2 3 and 4 see the figure in step 5 Slide the drive clip to the left to disengage it from the drive cage then snap the driv...

Page 56: ...d disk drive in bay 5 read the following information v Read the documentation that comes with the drive for cabling instructions v Route the cable before you install the drive Do not block the airflow...

Page 57: ...e out of the drive tray Drive tray handle 6 Touch the static protective package that contains the new drive to any unpainted metal surface on the computer then remove the drive from the package and pl...

Page 58: ...s on page 45 for additional information about cabling drives and System board option connectors on page 31 for the location of SATA and mini PCI SCSI connectors on the system board If there are open c...

Page 59: ...cable with serial ATA drives but do not use both at the same time use one or the other v Signal cables Signal cables are typically flat cables also called ribbon cables that connect parallel IDE SATA...

Page 60: ...ECC DIMMs These DIMMs must be compatible with the latest PC2 3200 SDRAM unbuffered DIMM specification For a list of supported options for your computer go to http www ibm com pc then select your coun...

Page 61: ...h ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector If there is a gap between the DIMM and the retaining clips the DIMM...

Page 62: ...and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cable ends together with a lock After you...

Page 63: ...outlets 4 Turn on the attached devices then turn on the computer Connecting external options You can connect a number of optional external devices to the connectors on the rear and front of the comput...

Page 64: ...Ethernet v Two IEEE 1394 FireWire v One keyboard v One mouse v One parallel v Two serial v Eight Universal Serial Bus USB 2 0 v One video The following illustration shows the locations of the connecto...

Page 65: ...recognition software Auxiliary device pointing device connector There is one auxiliary device connector on the rear of the computer Use this connector to connect a mouse or other pointing device The f...

Page 66: ...this connector Universal Serial Bus USB ports and devices are disabled during the power on self test POST Parallel connector There is one parallel connector on the rear of the computer Use this conne...

Page 67: ...irements You can install three internal SCSI devices using the SCSI signal cable that comes with some computer models If you plan to attach external SCSI devices you can order an optional SCSI adapter...

Page 68: ...otherwise all USB 2 0 devices will transfer data at 12 Mbps Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector 1 4 Use a 4 pin USB...

Page 69: ...video adapter to the computer power supply Otherwise the video adapter will be operating with very limited power resulting in a decrease in performance for some applications Use the PCI Express x16 e...

Page 70: ...56 IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 71: ...ion of a problem See Power on self test POST on page 59 for more information Additional information is recorded in the system error logs For detailed information see the information about error logs i...

Page 72: ...for loose connections and verify that all optional devices you installed are on the compatibility matrix You can view the at compatibility matrix http www pc ibm com us compat intellistation Computer...

Page 73: ...rror messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will be resolved the next ti...

Page 74: ...es the screen is operable Call for service 3 1 1 Timer tick interrupt test has failed 3 1 2 Interval timer channel 2 test has failed 3 1 3 RAM test has failed above address 0FFFFH 3 1 4 Time of Day cl...

Page 75: ...he Configuration Setup Utility program and set the time and date and other custom settings each time you turn on the computer 162 A change in device configuration occurred This error occurs under one...

Page 76: ...Product Data If the problem remains call for service 189 An attempt has been made to access the computer with invalid passwords After three incorrect attempts the computer locks up that is the logon...

Page 77: ...drive test Action Take the following steps to correct the problem 1 Verify that the Configuration Setup Utility program correctly reflects the type of diskette drive that you have installed 2 Run the...

Page 78: ...board can cause this error Note This error also can occur if electrical power was lost for a very brief period and then restored In this case turn off the computer for at least 5 seconds then turn it...

Page 79: ...www ibm com pc support and use the downloaded file to create an IBM Enhanced Diagnostics diskette See Creating an IBM Enhanced Diagnostics diskette on page 82 for instructions Note When using diagnos...

Page 80: ...y the validity of the information text_message is the diagnostic message that indicates the reason for the problem Text messages The diagnostic text message format is as follows result test_specific_s...

Page 81: ...he following steps a Restart the computer b When the operating system selection menu is displayed select IBM Preload Recovery Diagnostics c Select Run diagnostics to start the diagnostics programs Opt...

Page 82: ...is properly connected to the system board 3 Call for service 014 Parallel port Integrated parallel port 1 Make sure that the loopback plug is connected properly to the external parallel port 2 Call fo...

Page 83: ...ed DIMM is in location DIMM n where n is the number of the socket that contains the failing DIMM 1 Reseat the failing DIMM 2 If the problem remains replace the DIMM If the problem remains call for ser...

Page 84: ...CD ROM drive 3 Run the test again 4 Call for service Aborted The CD ROM drive is not present Make sure that the cables are properly connected to the CD ROM drive If the problem remains call for servic...

Page 85: ...vice Note The push button test is applicable only to SCSI tape drives that have a push button The self diagnostic failed for device n on adapter m where n is the number of the device and m is the adap...

Page 86: ...405 Ethernet Failed In PCI slot n where n is the PCI slot number in which the failing Ethernet adapter is installed 1 Replace the Ethernet adapter in slot n 2 If the problem remains call for service...

Page 87: ...Because these diagnostics work with the operating system they test hardware and analyze certain software components These diagnostic programs are especially useful for isolating operating system and d...

Page 88: ...diskette drive is enabled in the Configuration Setup utility program The diskette is good and not damaged Try another diskette if you have one The diskette is inserted correctly in the drive The disk...

Page 89: ...t down v Make sure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly If the problem remains call for service Keyboard...

Page 90: ...orking correctly Call for service Monitor problems Some IBM monitors have their own self tests If you suspect a problem with your monitor see the information that comes with the monitor for instructio...

Page 91: ...displayed update the BIOS code with the correct language If the problem remains call for service Option problems Symptom Suggested action An IBM option that was just installed does not work 1 Make sur...

Page 92: ...r non ACPI operating system If you are using a non ACPI operating system complete the following steps 1 Press Ctrl Alt Delete 2 Turn off the computer by holding the power control button for 4 seconds...

Page 93: ...dapter or memory the computer does not have a memory address conflict The software is designed to operate on the computer Other software works on the computer The software that you are using works on...

Page 94: ...the information that comes with the operating system and application program To determine whether problems are caused by the software make sure that v Your computer has the minimum memory that is need...

Page 95: ...e drivers See Appendix A Getting help and technical assistance on page 89 for details Complete the following steps to recover the Windows operating system Note The recovery process replaces all inform...

Page 96: ...n the Device Drivers CD and in the c ibmtools drivers directory The latest device drivers are also available at http www ibm com pc support Creating and using an IBM Enhanced Diagnostics diskette in W...

Page 97: ...our computer 4 Follow the instructions on the screen When the tests have been completed you can view the test log by selecting Utility from the top of the screen Using the recovery repair diskette in...

Page 98: ...e Complete the following steps to download the BIOS flash update files 1 Go to http www ibm com pc support 2 In the Downloads category click Downloads drivers 3 In the Brand field select IntelliStatio...

Page 99: ...the POST BIOS update flash recovery diskette or CD into the diskette drive or CD ROM drive 10 Turn on the computer and the monitor 11 After the update session is completed turn off the computer and mo...

Page 100: ...iguration Setup Utility program starts 11 Follow the instructions to erase the existing password or create a new password 12 Select Save Settings and press Enter Clearing hardware option conflicts and...

Page 101: ...and installation instructions supplied with the replacement battery 3 Turn off the computer and all attached devices Disconnect all external cables and power cords then remove the computer cover See...

Page 102: ...88 IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 103: ...ce by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system a...

Page 104: ...rmation about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see http w...

Page 105: ...e removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Unless IBM specifies otherwise these warranties apply only in...

Page 106: ...Machine and other software updates from an IBM Internet Web site or from other electronic media and following the instructions that IBM provides If your problem can be resolved with a Customer Replace...

Page 107: ...mage to your Machine only while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller are responsible for any...

Page 108: ...WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION Jurisdiction All of our rights duties and obligations are subject to the courts of the country in which you acquired the Machine Part 2 C...

Page 109: ...Asuncion PERU Limitation of Liability The following is added at the end of this section In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this sec...

Page 110: ...es to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph...

Page 111: ...the subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC Arbitration The following is added under this heading Disputes arising out of o...

Page 112: ...sentence laws of the State of New York United States of America except when local law requires otherwise PHILIPPINES Limitation of Liability Item 3 in the fifth paragraph is replaced by the following...

Page 113: ...ntries provided the Machines have been announced and made available in such countries If you purchase a Machine in one of the Western European countries as defined above you may obtain warranty servic...

Page 114: ...of Limited Warranty or related to its execution including summary proceedings will be submitted to the exclusive jurisdiction of the English courts 3 in Belgium and Luxembourg all disputes arising ou...

Page 115: ...the country of installation In Estonia Latvia and Lithuania all disputes arising in connection with this Statement of Limited Warranty will be finally settled in arbitration that will be held in Hels...

Page 116: ...R 4 LOSS OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS FRANCE AND BELGIUM Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise provided by...

Page 117: ...of Liability The following paragraph is added to this section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross...

Page 118: ...ligence HUNGARY Limitation of Liability The following is added at the end of this section The limitation and exclusion specified herein shall not apply to liability for a breach of contract damaging l...

Page 119: ...e to data 2 special indirect or consequential loss or 3 loss of profits business revenue goodwill or anticipated savings SLOVAKIA Limitation of Liability The following is added to the end of the last...

Page 120: ...liable for any of the following even if IBM or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequential loss or 3 loss of profits business r...

Page 121: ...your receipt of the replacement 2 On site Service IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation You must provide suitable working a...

Page 122: ...rs below EU Country Telephone List Phone numbers are subject to change without notice For the warranty service contact telephone number in a country subsequently added to the EU and not yet reflected...

Page 123: ...ARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allo...

Page 124: ...d trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of othe...

Page 125: ...rnet site at http www ibm com ibm environment products prp shtml IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM off...

Page 126: ...e receiving antenna v Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult an...

Page 127: ...VCCI statement Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a pr...

Page 128: ...sia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pa...

Page 129: ...a Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Ant...

Page 130: ...116 IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 131: ...CSI 53 chart troubleshooting 73 Class B electronic emission notice 112 Clear CMOS jumper location 85 components of the computer 30 system board 31 computer configuring 21 model number location 1 seria...

Page 132: ...thernet cabling 51 connector pin number assignments 51 high performance modes 26 integrated on system board 26 Ethernet continued modes 26 pin number assignment 51 port 51 teaming 26 Ethernet controll...

Page 133: ...112 O operating system recovering 81 operating your computer 9 option problems 77 options installation 29 options installation guidelines 29 order of installation memory modules 46 P parallel port con...

Page 134: ...rd 17 passwords 17 rope clip 48 SMART hard disk drive 17 virus protection 17 serial connector pin assignments 53 port problems 79 setup advanced 24 side cover removing 34 size 3 small computer system...

Page 135: ...ogram 21 Enhanced Diagnostics diskette 83 IBM Configuration Setup Utility program 22 passwords 23 25 Product Recovery program 81 recovery repair diskette 83 SCSISelect Utility program 26 V video conne...

Page 136: ...122 IBM IntelliStation M Pro Types 6225 and 6228 User s Guide...

Page 137: ......

Page 138: ...Part Number 88P9138 Printed in USA 1P P N 88P9138...

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