HP ProBook 5320m - Notebook PC User Manual Download

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HP ProBook Notebook PC

User Guide

Summary of Contents for ProBook 5320m - Notebook PC

Page 1: ...HP ProBook Notebook PC User Guide ...

Page 2: ...r The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2010 Documen...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... Using wireless devices 13 Identifying wireless and network icons 14 Using the wireless controls 14 Using the wireless hotkey 15 Using HP Wireless Assistant software select models only 15 Using HP Connection Manager select models only 15 Using operating system controls 16 Using a WLAN device 16 Setting up a WLAN 16 Protecting your WLAN 17 Connecting to a WLAN 18 Roaming to another network 18 Using...

Page 6: ...g travel connection problems 28 3 Pointing devices and keyboard 30 Using pointing devices 30 Setting pointing device preferences 30 Using the TouchPad 31 Turning the TouchPad on and off 31 Navigating 31 Selecting 32 Using TouchPad gestures 32 Scrolling 33 Pinching Zooming 33 Rotating 34 Three finger flick 34 Connecting an external mouse 35 Using the keyboard 35 Using hotkeys 35 Displaying system i...

Page 7: ...ng external audio devices 45 Checking your audio functions 46 Connecting an HDMI device 46 Configuring audio for HDMI 47 Video 47 Connecting an external monitor or projector 48 External optical drive purchased separately 48 Identifying an external optical drive 48 Playing music 48 Watching a movie 49 Changing DVD region settings 50 Creating burning a CD or DVD 51 Removing an optical disc CD or DVD...

Page 8: ... available 62 Resolving a low battery level when no power source is available 62 Resolving a low battery level when the computer cannot exit Hibernation 63 Calibrating a battery 63 Step 1 Fully charge the battery 63 Step 2 Disable Hibernation and Sleep 63 Step 3 Discharge the battery 64 Step 4 Fully recharge the battery 64 Step 5 Reenable Hibernation and Sleep 64 Conserving battery power 65 Storin...

Page 9: ...5 9 Memory modules 86 10 Security 90 Protecting the computer 90 Using passwords 91 Setting passwords in Windows 91 Setting passwords in Computer Setup 91 BIOS administrator password 92 Managing a BIOS administrator password 92 Entering a BIOS administrator password 93 Using Computer Setup DriveLock 94 Setting a DriveLock password 94 Entering a DriveLock password 95 Changing a DriveLock password 95...

Page 10: ...information 110 Performing a recovery 112 Using the Windows recovery tools 112 Using f11 113 Using a Windows 7 operating system DVD purchased separately 113 13 Computer Setup 115 Starting Computer Setup 115 Using Computer Setup 115 Navigating and selecting in Computer Setup 115 Restoring factory settings in Computer Setup 116 Computer Setup menus 116 File menu 117 Security menu 117 System Configur...

Page 11: ...28 Using Client Management Solutions 128 Configuring and deploying a software image 128 Managing and updating software 129 HP SSM System Software Manager 129 Using the HP Universal Print Driver select models only 129 Index 130 xi ...

Page 12: ...xii ...

Page 13: ... or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Top components TouchPad Component Description 1 TouchPad off indic...

Page 14: ...nters Then right click the device representing your computer and select Mouse settings Lights Component Description 1 TouchPad off indicator Off the TouchPad is on Amber the TouchPad is off To switch between active and inactive quickly double tap the TouchPad off indicator 2 Caps lock light On Caps lock is on 3 FastLook light On FastLook is on Off FastLook is off 4 QuickWeb light On QuickWeb is on...

Page 15: ... area network WLAN device HP Mobile Broadband Module select models only and or a Bluetooth device select models only is on Amber All wireless devices are off 7 Sound mute light On The speaker sound is muted Off The speaker sound is not muted Power button and fingerprint reader Identifying hardware 3 ...

Page 16: ...When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options 2 Fingerprint reader select models only Allows a fi...

Page 17: ...ric keypad keys When the keypad has been enabled it can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Front components Component Description 1 Drive light White The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 2 Speakers 2 Produce sound 3 Vent Enab...

Page 18: ...a low battery level 2 Media Card Reader Supports the following optional digital card formats Memory Stick MS Memory Stick Pro MSP Memory Stick Duo adapter required Memory Stick Duo Pro adapter required MultiMediaCard MMC MultiMediaCard Plus Secure Digital SD Memory Card SD High Capacity HC Memory Card microSD Memory Card adapter required xD Picture Card XD 3 Powered USB port Provides power to a US...

Page 19: ... to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side components Component Description 1 External monitor port Connects an external VGA monitor or projector 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on a...

Page 20: ...r 4 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Service access bay Provides access to the hard drive 2 memory module slots the wireless local area network WLAN module and the HP Mobile Broadband Module not supporte...

Page 21: ...e the power is on 2 Internal microphone Records sound 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records audio and video and captures still photographs Wireless antennas Your computer has at least two antennas that send and receive signals from one or more wireless devices Identifying hardware 9 ...

Page 22: ...e wireless signals to communicate with wireless local area networks WLANs For optimal transmission keep the area immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 1 Features ...

Page 23: ...arance by country or region Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer Service tag Provides important information including the following Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier ...

Page 24: ... been approved for use You may need this information when traveling internationally The modem approval label is affixed under the service access door Wireless certification label s Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use An optional device may be a wireless local area network W...

Page 25: ...cross entire states regions or even countries Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN ...

Page 26: ...twork devices are connected to a wired network Wireless network disabled Indicates connectivity to the WLAN but no connection to the Internet Network connected Indicates that one or more of your network drivers are installed one or more network devices are connected to a wireless network and one or more network devices may be connected to a wired network Network disconnected Indicates that one or ...

Page 27: ...an be turned on or off using HP Wireless Assistant NOTE Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the wireless devices click the Show hidden icons icon the arrow at the left of the notification area and position the cursor over the wireless icon If the wireless icon is not displayed in the no...

Page 28: ...he terms wireless router and wireless access point are often used interchangeably A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to sha...

Page 29: ...vited or capture information being sent across it However you can take precautions to protect your WLAN Use a wireless transmitter with built in security Many wireless base stations gateways and routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks ...

Page 30: ...avel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ISP and the manufacturer s instructions included with your wireless router and other WLAN equipment Information and Web site links provided in Hel...

Page 31: ...nal identification number as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer For information on inserting and removing the SIM refer to the Inserting a SIM and...

Page 32: ...ter Removing a SIM To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat su...

Page 33: ... 1 and then remove it from the slot 2 8 Replace the battery 9 Turn the computer right side up 10 Reconnect external power 11 Reconnect external devices 12 Turn on the computer Using HP Mobile Broadband select models only 21 ...

Page 34: ...s printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following Network configuration SSID or security has been changed Wireless device is not installed ...

Page 35: ...your network device and attempts to reconnect to one of the preferred networks If there is no network status icon in the notification area follow these steps 1 Select Start Control Panel Network and Internet Network and Sharing Center 2 Click Troubleshoot problems and select the network you wish to repair Network icon is not displayed If the network icon is not displayed in the notification area a...

Page 36: ...right click the network and then click Properties NOTE If the network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and then enter the correct wireless encryption data into the Network security key field 5 Click OK to save these settings WLAN connection is very weak If the connection is very weak or if y...

Page 37: ...end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Using the modem The modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable purchased separately In some countries or regions a country or region specific modem cable adapter purchased...

Page 38: ...e modem cable into the RJ 11 telephone wall jack 2 Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable purchased separately outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter purchased separately To connect the modem to an analog tel...

Page 39: ...ndards of the country or region in which you are using the modem As you add new location settings they are saved by the computer so that you can switch among settings at any time You can add multiple location settings for any country or region CAUTION To prevent losing your home country or region settings do not delete your current modem country or region settings To enable modem use in other coun...

Page 40: ...e settings in the Location list and then click OK NOTE You can use the preceding procedure to add location settings for places within your own country or region as well as in other countries or regions For example you could add a setting named Work that includes dialing rules for accessing an outside line Solving travel connection problems If you experience modem connection problems when using the...

Page 41: ... telephone number make sure there is a response from the remote modem and then hang up Set the modem to ignore dial tones If the modem receives a dial tone it does not recognize it does not dial and displays a No Dial Tone error message To set the modem to ignore all dial tones before dialing follow these steps 1 Select Start Devices and Printers 2 Right click the device that represents your compu...

Page 42: ...eft side of the TouchPad control like the left button on an external mouse 4 Right TouchPad control Use the right side of the TouchPad control like the right button on an external mouse Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Pro...

Page 43: ...ross the TouchPad surface in the direction you want the pointer to go Use the left and right TouchPad controls like the corresponding controls on an external mouse The scroll zone is the area above the TouchPad controls To scroll up and down using the TouchPad touch and slide one or two fingers up or down over the scroll zone NOTE If you are using the TouchPad to move the pointer you must lift you...

Page 44: ...trols on an external mouse Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures To activate the TouchPad gestures place two or three fingers on the TouchPad at the same time as described in the following sections 32 Chapter 3 Pointing devices and keyboard ...

Page 45: ...To view and enable these features click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab Select the device and then click Settings Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers slightly apart on the TouchPad and drag them across the TouchPad in an up down left or right motion NOTE...

Page 46: ...e o clock NOTE Rotating must be done on the TouchPad itself not on the control area Three finger flick Three finger flicking allows you to enhance navigation and application control for rapidly paging through documents photos presentations and other files Place three fingers slightly separated on the TouchPad Flick your three fingers across the TouchPad in a linear continuous motion right for next...

Page 47: ...e system using the ports on an optional docking device or expansion product Using the keyboard Using hotkeys Hotkeys are combinations of the fn key 1 and either the esc key 2 or one of the function keys 3 The icons on the f1 through f12 keys represent the hotkey functions Hotkey functions and procedures are discussed in the following sections Using the keyboard 35 ...

Page 48: ... and the system BIOS version number In the Windows fn esc display the version of the system BIOS basic input output system is displayed as the BIOS date On some computer models the BIOS date is displayed in decimal format The BIOS date is sometimes called the system ROM version number Initiating Sleep CAUTION To reduce the risk of information loss save your work before initiating Sleep Press fn f1...

Page 49: ...key can also alternate images among other devices receiving video information from the computer The following video transmission types with examples of devices that use them are supported by the fn f4 hotkey LCD computer display External VGA most external monitors S Video televisions camcorders DVD players VCRs and video capture cards with S Video in jacks HDMI televisions camcorders DVD players V...

Page 50: ... to turn the wireless feature on or off Note that this hotkey cannot be used to establish a wireless connection Muting and restoring speaker sound Press fn f10 to mute speaker sound Press the hotkey again to restore speaker sound Decreasing speaker volume Press fn f11 to decrease speaker volume Hold down the hotkey to decrease speaker volume incrementally Increasing speaker volume Press fn f12 to ...

Page 51: ...sables the embedded numeric keypad when pressed in combination with the num lk key 2 Embedded numeric keypad When the keypad has been enabled it can be used like an external numeric keypad 3 num lk key Enables disables the embedded numeric keypad when pressed in combination with the fn key Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an ...

Page 52: ...ff press and hold the fn key while pressing the keypad key To use the keypad keys temporarily as standard keys while the keypad is on Press and hold the fn key to type in lowercase Press and hold fn shift to type in uppercase Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the ...

Page 53: ...ck or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the key...

Page 54: ...at allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music and pictures Hotkeys that provide fast access to volume control NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer Identifying your multimedia components The ...

Page 55: ...f personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 4 Speakers 2 Produce sound Adjusting the volume You can adjust the volume using the following controls A computer volume hotkey A comb...

Page 56: ...cking the Mute Speakers icon If the Speakers icon is not displayed in the notification area follow these steps to add it a Right click the Show hidden icons icon the arrow at the left side of the notification area b Click Customize notification icons c Under Behaviors select Show icon and notifications for the Volume icon d Click OK Program volume control Volume can also be adjusted within some pr...

Page 57: ...the computer must be connected to AC power To install any multimedia software from a CD or DVD follow these steps 1 Insert the disc into a connected external optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so Audio Your computer enables you to use a variety of audio features Play music using your computer speaker...

Page 58: ...ected headphones To check the record functions of the computer follow these steps 1 Select Start All Programs Accessories Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to the desktop 3 Open Windows Media Player and play back the sound NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise T...

Page 59: ... audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far...

Page 60: ...ely expands the functionality of the computer An external optical drive allows you to read data discs play music and watch movies Identifying an external optical drive Select Start Computer You will see a list of all the devices installed on your computer including a connected external optical drive Playing music NOTE Be sure that the external optical drive is connected to your computer before beg...

Page 61: ...sage asking if you want to continue If this message is displayed click No You may need to restart the CD or DVD to resume playback Watching a movie An external optical drive allows you to watch movies from a disc NOTE Be sure that the external optical drive is connected to your computer before beginning these steps 1 Turn on the computer 2 Press the release button 1 on the external optical drive b...

Page 62: ...egion settings on your DVD drive can be changed only 5 times The region setting you select the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Control Panel System and Security System Device Manager NOTE Windows includes the User Account Control ...

Page 63: ...de that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on you...

Page 64: ... may include an integrated webcam located at the top of the display With the preinstalled software you can use the webcam to take a photo record a video or make an audio recording You can preview the photo video recording or audio recording and save it on your computer hard drive To access the webcam and software select Start All Programs ArcSoft Camera Suite WebCam Companion The webcam software e...

Page 65: ...ols the amount of light that is incorporated into the image A higher brightness setting creates a brighter image a lower brightness setting creates a darker image Contrast Controls the difference between lighter and darker areas on the image A higher contrast setting intensifies the image a lower contrast setting maintains more of the original information s dynamic range but leads to a flatter ima...

Page 66: ...or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation NOTE When HP 3D DriveGuard has parked a drive the computer will not initiate Sleep or Hibernation and the display will be turned off Initiating and exiting Sleep The system is set at the factory to ini...

Page 67: ... is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer over the battery meter icon To access Power Options or to change the power plan click the battery meter ico...

Page 68: ... Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 Select Start Control Panel System and Security Power Options 2 In the l...

Page 69: ...lect Start All Programs HP HP Power Assistant or Press fn f3 or Click the HP Power Assistant icon located in the notification area at the right of the taskbar HP Power Assistant opens and the following tabs are displayed Settings Displays the opening page which shows battery charge and power consumption information Preferences Enables you to set device preferences Usage Details Enables you to ente...

Page 70: ...changes appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the fn f8 hotkey or reconnect the AC adapter Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into a...

Page 71: ...to AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depen...

Page 72: ...e Hibernation or shut down the computer through Windows before removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery into the battery bay 1 until the battery release latch 2 clicks 3 Slide the battery lock 3 to the right to lock the battery into place To remove the battery 1 Turn the computer upside down on ...

Page 73: ...eks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the battery light turns off NOTE If the computer is on while the battery is charging the battery meter in the notification are...

Page 74: ...e following actions for a critical battery level If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level CAUTION To reduce the risk of losing info...

Page 75: ... off To fully charge the battery 1 Insert the battery into the computer 2 Connect the computer to an AC adapter optional power adapter optional expansion product or optional docking device and then plug the adapter or device into external power The battery light on the computer turns on 3 Leave the computer plugged into external power until the battery is fully charged The battery light on the com...

Page 76: ...off the computer 2 Run the computer on battery power until the battery is discharged The battery light begins to blink when the battery has discharged to a low battery level When the battery is discharged the battery light turns off and the computer shuts down Step 4 Fully recharge the battery To recharge the battery 1 Plug the computer into external power and maintain external power until the bat...

Page 77: ...ternal media cards that you are not using Use the fn f7 and fn f8 hotkeys to adjust screen brightness as needed If you leave your work initiate Sleep or Hibernation or shut down the computer Storing a battery CAUTION To prevent damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks ...

Page 78: ...and Support Get assistance Shutting down the computer CAUTION Unsaved information will be lost when the computer is shut down The Shut Down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are ...

Page 79: ... use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery Shutting down the computer 67 ...

Page 80: ...s includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handli...

Page 81: ... a drive into a drive bay Do not type on the keyboard or move the computer while an optional external optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not s...

Page 82: ...a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities...

Page 83: ...Center If the software is enabled a green check mark is superimposed over the hard drive icon If the software is disabled a red X is superimposed over the hard drive icon If the drives are parked a yellow moon is superimposed over the hard drive icon NOTE The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to...

Page 84: ...strator group can change privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP 3D DriveGuard window or Select Start Control Panel Hardware and Sound HP 3D DriveGuard NOTE If prompted by User Account Control click Yes 2 Click the appropriate...

Page 85: ...ough the operating system To remove a hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the battery bay toward you 6 Remove the battery 7 Slide the service access door latches 1 inward Slide the service acces...

Page 86: ... hard drive 1 Pull up the hard drive tab 1 and insert the hard drive into the service access bay 2 Tighten the 3 hard drive screws 2 3 Connect the hard drive connector cable 3 4 Align the tabs on the service access door 1 with the notches in the service access bay and replace the door 74 Chapter 6 Drives ...

Page 87: ... the release latch 3 clicks 6 Slide the lock latch 4 to the right to lock the door into place NOTE You can identify the lock latch by the red marking on the latch 7 Replace the battery 8 Turn the computer right side up Replacing a hard drive 75 ...

Page 88: ... devices You can also add an optional docking device or USB hub to provide additional USB ports for use with your computer One of the USB ports is a powered port located on the right side of the computer This port provides power to a USB device such as an optional external MultiBay or an optional external optical drive Connecting a USB device CAUTION To prevent damage to a USB connector use minima...

Page 89: ...use or hub connected to a USB port on the computer during startup or in an MS DOS based program or utility Starting or restarting from an optional external MultiBay or an optional USB bootable device USB legacy support is enabled at the factory To disable or enable USB legacy support 1 Open Computer Setup by turning on or restarting the computer and then pressing esc while the Press the ESC key fo...

Page 90: ...which is usually included with the device For more information about device specific software refer to the manufacturer s instructions Connecting an eSATA device CAUTION To prevent damage to an eSATA port connector use minimal force to connect an eSATA device To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port You will hear a sound when the device ha...

Page 91: ...SATA device To remove an eSATA device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list NOTE You are prompted that it is safe to remove the device 3 R...

Page 92: ...d drive plug the drive power cord into a grounded AC outlet 3 Turn on the drive To disconnect an nonpowered external drive turn off the drive and then disconnect it from the computer To disconnect a powered external drive turn off the drive disconnect it from the computer and then unplug the AC power cord When a powered drive is connected to the powered USB port its power cord is not required Usin...

Page 93: ...le 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Removing an optical disc CD or DVD There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops Using optional ...

Page 94: ...tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray does not open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 82 Chapter 7 External devices ...

Page 95: ...e lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Using optional external drives 83 ...

Page 96: ...Memory Stick Pro Memory Stick Duo adapter required Memory Stick Duo Pro adapter required MultiMediaCard MultiMediaCard Plus Secure Digital SD Memory Card Secure Digital SD High Capacity Memory Card Micro Secure Digital SD Memory Card adapter required xD Picture Card Inserting a digital card CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold t...

Page 97: ... card NOTE To stop a data transfer click Cancel in the operating system Copying window 2 To remove a digital card a Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area b Click the name of the ...

Page 98: ...charge ESD can damage electronic components Before beginning any procedure touch a grounded metal object to be sure that you are discharged of static electricity To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn the computer on by briefly pressing the power button Then shut down t...

Page 99: ... a Pull apart the retention clips 1 at the sides of the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic...

Page 100: ...t a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 10 Align the tabs on the service access door 1 with the notches in the service access bay 11 Slide the service...

Page 101: ...o the right until it locks NOTE You can identify the lock latch by the red marking on the latch 13 Replace the battery 14 Turn the computer right side up 15 Reconnect external power and external devices 16 Turn on the computer 89 ...

Page 102: ...erred to hereafter as Computer Setup To protect against Use this security feature Unauthorized use of the computer HP ProtectTools Security Manager in combination with a password smart card and or fingerprint reader Unauthorized access to Computer Setup f10 BIOS administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup Unautho...

Page 103: ...that is protected by the passwords is permanently locked and can no longer be used You can use the same password for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords a...

Page 104: ...th the same keys For example a BIOS administrator password set with keyboard number keys will not be recognized if you enter it thereafter with embedded numeric keypad number keys It can include any combination of up to 32 letters and numbers and is it is not case sensitive unless mandated by the administrator Managing a BIOS administrator password A BIOS administrator password is set changed and ...

Page 105: ... ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security Change Password and then press enter 4 When prompted type your current password 5 When prompted for the new password leave the field empty and then press enter 6 Read the warning To continue select YES 7 When prompted to type your n...

Page 106: ...cted hard drive The owner of the master password may be either a system administrator or the day to day user The user password and the master password can be identical You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password Setting a DriveLock password To set a DriveLock ...

Page 107: ...llow these steps 1 Turn on the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security DriveLock Passwords and then press enter 4 Use a pointing device to select an internal hard drive or Use the arrow keys to select an internal hard drive a...

Page 108: ...Lock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Entering an Automatic Dri...

Page 109: ...ointing device or the arrow keys to select Security Automatic DriveLock and then press enter 4 Use a pointing device or the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select Disable protection 6 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the on screen instructions ...

Page 110: ...ions System Configuration Device Configurations System Configuration Built In Device Options System Configuration Port Options 4 Press enter 5 To disable an option use a pointing device to click Disabled next to the option or Use the arrow keys to select Disabled next to the option and then press enter 6 To reenable an option use a pointing device to click Enabled next to the option or Use the arr...

Page 111: ...Ds The System IDs feature in Computer Setup allows you to display or enter the computer asset tag and ownership tag NOTE To prevent unauthorized access to this information you must create a BIOS administrator password in Computer Setup To manage this feature in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu messag...

Page 112: ...All Programs McAfee Managing Services Total Protection Firewall features include logging and reporting of network activity and automatic monitoring of all incoming and outgoing traffic For more information refer to the software manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site NOTE Under some circumstances a firewall can bloc...

Page 113: ... the HP ProtectTools online Help Installing a security cable NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key NOTE Your c...

Page 114: ...s located in one of the following areas of your computer Near the bottom of the TouchPad On the right side of the keyboard On the upper right side of the display On the left side of the display Depending on your computer model the fingerprint reader may be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor 102 Chapter 10 Se...

Page 115: ...r is highlighted in green on the outline 3 You must enroll at least two fingers index or middle fingers are preferable Repeat steps 1 to 3 for another finger 4 Click Next and then follow the instructions on the screen NOTE When enrolling fingerprints through the wizard fingerprint information is not saved until you click Next If you leave the computer inactive for a while or close the program the ...

Page 116: ...garding installing and troubleshooting the file Readme txt files included with ROMPaqs are provided in English only You can also access software updates by obtaining the Support Software disc purchased separately This disc includes device drivers BIOS updates and utilities To purchase the current Support Software disc or a subscription that provides both the current version and future versions of ...

Page 117: ...r more information 2 Open your Internet browser and go to http www hp com support 3 Select your country or region 4 Click the option for software and driver downloads and then type your computer model number in the product box 5 Press enter 6 Follow the on screen instructions Updating the BIOS To update the BIOS first determine what BIOS version you currently have and then download and install the...

Page 118: ...system 5 Follow the on screen instructions to access the BIOS update you want to download Make a note of the download date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive 6 At the download area perform these steps a Identify the BIOS update that is newer than the BIOS version currently installed on your computer b Fo...

Page 119: ...save the file to your computer When prompted select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install the update 8 If prompted to do so restart your computer after the installation is complete Using SoftPaq Download Manager HP SoftPaq Download Manager SDM is a tool that provides quick access to S...

Page 120: ...talog is Windows 7 Professional b To add other operating systems change the filter settings in the Configuration Options window Refer to the HP SoftPaq Download Manager software Help for more information 3 In the left pane click the sign to expand the model list and then select the model or models of the products you want to update 4 Click Find Available SoftPaqs to download a list of available So...

Page 121: ...estore provides the following options Creating a system repair disc select models only Backing up individual files and folders Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perfo...

Page 122: ...hot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit Paste The screen image is added to the document 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R ...

Page 123: ...mprove the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Backing up your information 111 ...

Page 124: ...mpted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on t...

Page 125: ...y For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press F11 for recovery message is displayed on the screen 5 Follow the on scree...

Page 126: ... If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the external optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions 114 Chapter 12 Backup and recovery ...

Page 127: ...om the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to clic...

Page 128: ...ter Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File Restore Defaults 4 Follow the on screen instructions 5 To save your changes and exit click t...

Page 129: ...Memory Test runs a comprehensive test on any memory installed in the computer Battery Test runs a comprehensive test on any batteries installed in the computer Error Log displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when ...

Page 130: ...P SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic...

Page 131: ... default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or external optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Executio...

Page 132: ...rtualization Technology select models only disabled by default Enable disable HP QuickWeb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable wake on USB enabled by default Enable disable Unified Extensible Firmware Interface UEFI mode disabled by defaul...

Page 133: ...ed by default Enable the ambient light sensor enabled by default Enable disable the Notebook Multibay device enabled by default Enable disable the integrated camera select models only enabled by default Enable disable the power monitor circuit enabled by default Enable disable the audio device enabled by default Enable disable optical disc drive enabled by default Enable disable internal microphon...

Page 134: ...Select To do this Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 122 Chapter 13 Computer Setup ...

Page 135: ...evice by searching enabled boot devices and drive bay locations in the following order NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer Notebook hard drive USB diskette drive USB CD ROM USB hard drive Notebook Ethernet Secure Digital SD Memory Card You can change the order in which the computer searches for a boot device by changing the boot order ...

Page 136: ...B Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration Port Options and then clicking Enabled next to USB Port or To enable a NIC device select System Configuration Boot Options and then click Enabled next to PXE Internal NIC boot 4 To save your changes and exit Computer Setup click Sa...

Page 137: ...er However if there are 2 external optical devices and the first external optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second external optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD R...

Page 138: ... a pointing device or the arrow keys to select a device in the list 4 To move the device up in the boot order use a pointing device to click the up arrow key next to the device name or press the key or To move the device down in the boot order use a pointing device to click the down arrow key next to the device name or press the key 5 To save your changes and exit Computer Setup click Save in the ...

Page 139: ...ss Boot startup location menu is not displayed 5 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu displays dur...

Page 140: ...er Configuring and deploying a software image The computer is shipped with a preinstalled system software image The initial software image is configured during the first time setup of the computer After a brief software unbundling occurs the computer is ready to be used A customized software image can be deployed distributed in one of the following ways Installing additional software applications ...

Page 141: ...sing the HP Universal Print Driver select models only The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers NOTE The HP Universal Print Driver is preinstalled on select computer models only To download the HP Universal Print Driver or obtain more information about using it see the HP Web site at http www hp com go...

Page 142: ...vice 13 Bluetooth label 12 boot devices 124 boot devices enabling 124 boot options 119 boot order 119 125 built in device ambient light sensor 121 Bluetooth device radio 121 embedded WLAN 121 fingerprint reader 121 integrated camera 121 LAN WLAN switching 121 modem 121 Network Interface Controller LAN 121 Notebook Multibay 121 Wake on LAN 121 wireless hotkey 121 WWAN device radio 121 built in devi...

Page 143: ...ts 103 error log 117 eSATA cable connecting 78 eSATA devices adding 78 connecting 78 removing 79 eSATA USB port identifying 78 esc key identifying 4 Execution Disable 119 external audio devices connecting 45 external drive 80 external monitor port connecting 48 identifying 7 external optical drive 48 80 F f11 recovery 113 FastLook light identifying 2 features computer 1 File menu 117 fingerprint r...

Page 144: ...tivity 7 network connection 7 power 2 QuickWeb 2 sound mute 3 TouchPad 1 30 webcam 9 wireless 3 logical drive designations 125 low battery level 62 M maintenance Disk Cleanup 70 Disk Defragmenter 70 McAfee Total Protection 100 Media Card Reader 84 Media Card Reader identifying 6 memory module inserting 88 removing 87 replacing 86 microphone audio in jack 7 43 microphone internal 9 43 Microsoft Cer...

Page 145: ...ness hotkeys 38 screen image switching 37 scrolling TouchPad gestures 33 SD Card 84 security 90 security cable 101 security cable slot identifying 7 security defaults restore 122 security level 122 Security menu allow reset of HP ProtectTools security keys 118 always prompt for HP SpareKey enrollment 118 Anti Theft 118 Automatic DriveLock 118 change password 118 Disk Sanitizer 118 DriveLock 118 fi...

Page 146: ...B port powered 80 USB ports identifying 6 76 USB eSATA port identifying 7 user password 91 V vents identifying 5 7 8 video transmission types 37 video recording 9 Virtualization Technology 120 volume hotkeys 43 volume mute button 43 volume adjusting 43 W Web sites HP System Software Manager 129 HP Universal Print Driver 129 webcam tips 53 using 52 webcam light identifying 9 webcam properties adjus...

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