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Installation

1.

  

Turn OFF power to the QS link. 

WARNING: Shock Hazard.

 May result in serious injury or death. 

Disconnect all power sources before installing or servicing unit.

2.

  

Install the wallbox / adapter and wires. 

a.  Sealed wallbox

i.  Cut a 2.75 x 2.75 in (70 x 70 mm) hole in the wall at the ideal thermostat 

location. See 

Mounting

 section for more information. 

ii.  From the rear of the wallbox, firmly push the wires through the sealed  

wire gaskets.

iii.  Ensure that the arrows are pointing up and insert the wallbox into the hole. 

Tighten the mounting screws. 

iv.  Snap the color trim ring to the sealed wallbox.

b.  Metal wallbox (e.g., EBB-1-SQ) – already installed during construction

i.  Ensure that a low-profile chase nipple was used and is 0.125 in (3 mm) or 

less. If a low-profile chase nipple was not used, replace it with a low-profile 

one. To prevent air flow, seal the gaps between the wires. 

ii.  If the metal wallbox has top or bottom mounting tabs, bend them back 

before installing the adapter. 

iii.  Screw the adapter to the metal wallbox using the two screws provided.

0.125 in (3 mm) 

or less

3.

 

Connect wires

 to the terminal blocks (supplied).

Contents

Wallbox options 

•  For hollow walls that may have air movement in the wall cavity, use the sealed 

wallbox included with thermostat.

•  For solid masonry or poured concrete walls with no airflow, use a 2.75 in x 2.75 in 

(70 mm x 70 mm) metal wallbox (e.g., EBB-1-SQ) with a minimum depth of 1.38 in 

(35 mm).

–  Single wallbox: Lutron model number EBB-1-SQ

–  Pack of 15 wallboxes: Lutron model number EBB-15-SQ

•  Bend back the top and bottom tabs on the metal wallbox before installing the 

wallbox adapter.

•  If running conduit to the wallbox, use a low-profile conduit connector with a 

maximum height of 0.125 in (3 mm).

Important Notes

Codes:

 All wiring must be installed in accordance with all local and national 

electrical codes.

Operating temperature:

 32 °F to 104 °F (0 °C to 40 °C), 0% to 90% humidity, 

non-condensing. Indoor use only.

Air circulation:

 The back of the thermostat that is mounted in the wall should not 

be exposed to airflow or drafts, while the front exposed surface is intended to be 

mounted in an area that is exposed to air that is representative of the space.

Cleaning:

 Clean with a damp cloth. Do NOT spray with water or any chemical 

cleaning solutions.

Mounting 

•  Mount on a clean, dry, interior wall. 

•  Mount approximately 4 ft to 5 ft (1.2 m to 1.5 m) above the floor. Follow all local 

and national codes.

•  Mount on a wall without pipes, chimneys, or ducts.

•  Mount on a wall with good visibility and control access.

•  Do not mount on an exterior wall, close to a window, next to a door, or areas with 

drafts.

•  Do not mount in direct airflow from supply and return registers / grilles.

•  Do not expose to water (e.g., drips or splashes) or mount in a damp area.

•  Do not mount within 4 ft (1.2 m) of heating sources (e.g., direct sunlight, light bulbs, 

etc.). 

•  Do not mount in areas with poor circulation (e.g., niches, alcoves, behind curtains, 

or behind doors).

•  Do not mount within 0.75 in (19 mm) of Palladiom keypads.

Note:

 If it is not possible to follow these guidelines, the use of an indoor remote 

temperature sensor is recommended. For more details, see the installation 

instructions included with the HomeWorks QS Palladiom HVAC controller.

Inside Wall

Outside W

all

4 – 5  ft

(1.2 – 1.5 m)

Lutron Electronics Co., Inc. 

7200 Suter Road, Coopersburg, PA 18036-1299 U.S.A.

English

P/N 043484 Rev. B  

10/2017

Lutron, HomeWorks, and Palladiom are trademarks of Lutron Electronics Co., Inc., registered in the U.S. and other countries. NEC is a registered trademark of the National Fire Protection Association, Quincy, Massachusetts.

©2017 Lutron Electronics Co., Inc.

Installation Instructions

Please Read Before Installing

Palladiom Thermostat

HQWT-T-HW  

24 – 36  V

-

  60 mA

IEC  SELV / NEC

® 

Class  2:  24 – 36 V

-

  60 mA

®

User Interface

Adjust Setpoints in Auto Mode (when available)

When in Auto mode, both heat and cool setpoints will be shown. 
1.   Press 

Set

 or 

Set

 and one of the setpoints will start to flash. 

a.  To adjust the setpoint that is currently flashing, press 

Set

 or 

Set

.

b.  To adjust the other setpoint, press 

Set

 and the other setpoint will start to flash. 

Press 

Set

 or 

Set

 to adjust the setpoint.

2.  After 5 seconds of no activity, the setpoint will save and will stop flashing.

Note:

 Switching between operating modes is not possible while a setpoint is flashing.

Note:

 By default, the setpoints cannot be less than 3 °F (2 °C) apart. If a setpoint is 

adjusted to less than that, the other setpoint will automatically change so that there is at 

least 3 °F (2 °C) difference. 

Heating mode 

1, 2

Auxiliary heat 

mode 

5

Cooling mode 

1, 2

Select system heat, 

cool, only aux, auto, 

or off 

7

Local hold button 

9

Schedule  on / off 

(hold) 

6

System off 

4

Display backlighting 

3

°F / °C  indicator

Room temperature

Heat setpoint 

8

Auto

Heat On

OFF

Cool On

On

Off

Only 

Aux

AUTO

On

Set

Set

Hold

Cool setpoint 

8

Lower room setpoint

Raise room setpoint

Fan mode 

7

Medium

High

Low

Auto

On

Auto

On

Auto

On

Auto

On

Change fan 

mode

1

  Icons are animated when system is actively heating / cooling (when using SMC55-RESI).

2

  Icons flash if system is temporarily delayed for HVAC equipment protection (when using SMC55-RESI).

3

  Turns on when any button is pressed. Turns off after 10 seconds of inactivity (programmable). Dynamic 

Backlight Management (DBM) automatically adjusts backlight intensity based on ambient lighting 

conditions.

4

  Room temperature, “OFF”, and fan mode (when fan is running) are shown when system is off.

5

  “Aux” indicates that auxiliary heat is running with the other heat stages. “Only Aux” indicates that auxiliary 

heat is running without the other heat stages (emergency heat).

6

  Indicates HVAC system timeclock event status.

7

  Applicable modes are configurable via the HomeWorks QS software.

8

  Display shows the heat or cool setpoint. The first raise/lower button press activates the LCD backlight. 

Additional raise/lower button presses adjust the setpoint.

9

  Enables / disables  HVAC  system  schedules.

Dynamic Backlight 

Management (DBM) 

sensor location

HVAC controller communication link*

Data Link

One shielded, twisted pair 18 AWG (1.0 mm

2

)

–: 

_

+: MUX

G: Common
IEC  SELV / NEC

R

 Class 2

One 18 AWG (1.0 mm

2

)

HomeWorks QS

Palladiom thermostat

HomeWorks QS 

Palladiom HVAC 

controller**

IEC  SELV / NEC

R

 Class 2

1: Common (Black)

2: V+ (Red)

One or two 18 AWG 

(1.0 mm

2

)

Two 12 AWG 

(2.5 mm

2

)

QS link

Data Link

One shielded, twisted pair 

22 AWG – 18 AWG  

(0.25 mm

2

 – 1.0 mm

2

)

3: MUX

4: 

_

Drain /

Shield

OR

 *  Not applicable for companion thermostats.
**  Sold separately. For more information, see the HomeWorks QS Palladiom HVAC Solution spec 

submittal at www.lutron.com/TechnicalDocumentLibrary/3691033.pdf

 

  Do not connect the drain / shield wire to earth / ground or to the thermostat and do not allow it to 

contact the grounded wallbox.

Thermostat

Sealed wallbox and color trim ring

Use sealed wallbox and 

trim ring for all applications 

except solid masonry or 

poured concrete walls.

Adapter and screws for metal wallbox 

[metal wallbox (EBB-1-SQ) sold separately]

Use with metal wallbox 

in solid masonry or 

poured concrete walls.

Removable terminal 

blocks

G

+

4

3

2

1

Auto

On

4

3

2

1

4

3

2

1

Seal

QS Link Wire Sizes

Length

Wire Gauge

Lutron Cable Part Number

< 500 ft (153 m)

Power (terminals 1 and 2)

1 pair 18 AWG (1.0 mm

2

)

GRX-CBL-346S (non-plenum)

GRX-PCBL-346S (plenum)

Data (terminals 3 and 4)

1 twisted, shielded pair 22 AWG 

(0.5 mm

2

)

500 – 2000 ft 

(153 – 610 m)

Power (terminals 1 and 2)

1 pair 12 AWG (4.0 mm

2

This will not fit in terminal. Connect 

as shown above.

GRX-CBL-46L (non-plenum)

GRX-PCBL-46L (plenum)

Data (terminals 3 and 4)

1 twisted, shielded pair 22 AWG 

(0.5 mm

2

)

4.

 

Reattach the terminal blocks

 to the thermostat if they were removed during the 

wiring process.

5.

 

Snap the thermostat

 into the sealed wallbox or adapter.

6.

 

Turn ON power to the QS link

. The thermostat display will turn on.

Warranty

www.lutron.com/TechnicalDocumentLibrary/warranty.pdf

www.lutron.com/TechnicalDocumentLibrary/Intl_warranty.pdf

Customer Assistance   

 

 

www.lutron.com/support

U.S.A. / Canada: 

1.844.LUTRON1 (588.7661)

World Headquarters (U.S.A.): 

+1.610.282.3800

European Headquarters (United Kingdom): 

+44.(0)20.7702.0657

Technical Support: +44.(0)20.7680.4481

FREEPHONE: 0800.282.107

Asian Headquarters (Singapore): 

+65.6220.4666

Technical support: 800.120.4491

Other Countries

Mexico: 1.888.235.2910

Central / South  America:  +1.610.282.6701

France: 0800.90.12.18

Germany: 00800.5887.6635

Italy: 800.979.208

Spain: 900.948.944

Northern China: 10.800.712.1536

Southern China: 10.800.120.1536

Hong Kong: 800.901.849

Singapore: 800.120.4491

Taiwan: 00.801.137.737

Thailand: 001.800.120.665853

Other areas in Asia: +65.6220.4666

Summary of Contents for HQWT-T-HW

Page 1: ...setpoint 2 After 5 seconds of no activity the setpoint will save and will stop flashing Note Switching between operating modes is not possible while a setpoint is flashing Note By default the setpoints cannot be less than 3 F 2 C apart If a setpoint is adjusted to less than that the other setpoint will automatically change so that there is at least 3 F 2 C difference Heating mode1 2 Auxiliary heat...

Page 2: ...are connected to a 24 36 V power supply E0 shown on the master thermostat The thermostat temperature sensor is not functioning properly Contact Customer Assistance E0 shown on the companion thermostat A companion thermostat will show E0 if the temperature sensor for that zone is missing Check the error code on the master thermostat E1 shown on the master thermostat Wiring issue between the thermos...

Page 3: ...nt CVC avec le SMC55 RESI 3 S allume à la pression de n importe quel bouton S éteint après 10 secondes d inactivité programmable La gestion dynamique du rétro éclairage DBM règle automatiquement l intensité du rétro éclairage selon les conditions de luminosité ambiantes 4 La température ambiante la fonction Arrêt OFF et le mode ventilateur lorsque le ventilateur est en marche sont affichés lorsque...

Page 4: ... est pas alimenté Vérifiez le câblage pour confirmer que le commun noir et V rouge sont raccordés à une alimentation de 24 36 V E0 affiché sur le thermostat principal Le détecteur de température du thermostat ne fonctionne pas correctement Contactez l assistance à la clientèle E0 affiché sur le thermostat auxiliaire Un thermostat auxiliaire affichera E0 si le détecteur de température de cette zone...

Page 5: ...te para la protección del equipo de climatización cuando se utiliza el SMC55 RESI 3 Se enciende cuando se pulsa cualquier botón Se apaga luego de 10 segundos de inactividad programable La gestión de retroiluminación dinámica DBM ajusta automáticamente la intensidad de la luz de fondo basándose en las condiciones de la iluminación ambiental 4 La temperatura ambiente OFF APAGADO y el modo de ventila...

Page 6: ...l termostato maestro se muestra E0 El sensor de temperaturas del termostato no está funcionando correctamente Póngase en contacto con la Asistencia al cliente En el termostato acompañante se muestra E0 Si faltara el sensor de temperatura de esa zona un termostato acompañante mostrará E0 Verifique el código de error en el termostato maestro En el termostato maestro se muestra E1 Problema de conexió...

Page 7: ...otão é premido Desliga se após 10 segundos de inatividade programável A Gestão de Iluminação de Fundo Dinâmica DBM ajusta automaticamente a intensidade da iluminação de fundo baseando se nas condições da iluminação ambiente 4 A temperatura ambiente OFF Desligado e o modo de ventilação quando a ventilação está a funcionar são apresentados quando o sistema está desligado 5 Aux indica que o aquecimen...

Page 8: ...com a assistência técnica E0 é exibido no termostato companion O termostato companion exibirá E0 se não houver sensor de temperatura para aquela zona Verifique o código de erro no termostato principal E1 é exibido no termostato principal Problema de cabeamento entre o termostato e o controlador de HVAC ou o controlador de HVAC está sem energia elétrica Garanta que a linha de comunicação do control...

Page 9: ...tungsmanagement Dynamic Backlighting Management DBM wird die Intensität der Hintergrundbeleuchtung je nach Umgebungslicht automatisch angepasst 4 Zimmertemperatur OFF AUS und Ventilatormodus wenn Ventilator eingeschaltet ist werden angezeigt wenn das System ausgeschaltet ist 5 Aux verweist auf die aktivierte Zusatzheizfunktion in den anderen Heizstufen Only Aux verweist auf die aktivierte Zusatzhe...

Page 10: ... USA Fehlersuche und behebung Problem Mögliche Ursache Lösung Leere Anzeige Das Thermostat hat keinen Strom Verkabelung prüfen um sicherzustellen dass Common schwarz und V rot an eine Stromversorgung mit 24 36 V angeschlossen sind E0 auf der Anzeige des Hauptthermostats Der Thermostatsensor funktioniert nicht richtig Kundendienst benachrichtigen E0 auf der Anzeige des Companion Thermostats Ein Com...

Page 11: ...仍在运行 5 Aux 表示在有其他加热台的情况下辅热正在运行 仅 Aux 表示在无其他加热台 应急加热 的情况下辅热正在运行 6 表示 HVAC 系统时钟事件状态 7 适用模式可通过 HomeWorks QS 软件配置 8 显示屏显示加热或冷却设置点 首次按下升高 降低按钮激活 LCD 背光 再按下升高 降低按钮 调整设置点 9 启用 禁用 HVAC 系统安排 动态背光管理 DBM 传感器位置 恒温器 密封壁箱 和彩色装饰环 将密封壁箱和装饰环用于 所有应用 实心砌体或浇 灌混凝土墙除外 金属壁箱的适配器和螺钉 金属墙盒 EBB 1 SQ 单独出售 的实心砖石或浇筑混 凝土墙中使用金属 墙盒 可拆卸接线端子块 G 4 3 2 1 Auto On G 4 3 2 1 安装 1 关闭QS链路的电源 警告 电击危险 可能会导致严重人身伤害或死亡 在安装或维护本单元之前 请切断所有电源 2 安装墙...

Page 12: ...器没电 检查接线以确认通用线 黑 和 V 红 连接至 24 36 V 电源 主恒温器上出现 E0 恒温器温度传感器未正确运行 联系客户协助 同伴型恒温器上出现 E0 如果该区的温度传感器丢失 则同伴型恒温器将显示 E0 检查主恒温器上的错误代码 主恒温器上显示 E1 恒温器和 HVAC 控制器之间的接线问题或 HVAC 控制器没电 确保 HVAC 控制器通信链路正确连接 并独立于所有其他连接 而且 HVAC 控制 器有电 选择了错误的 HVAC 控制器或通讯协议地址 输入 HVAC 控制器选择模式并选择正确的 HVAC 控制器和通讯协议地址 同伴型恒温器上出现 E1 处理器与 HVAC 控制器之间的接线问题 如果 HVAC 控制器连接至处理器 检查处理器与 HVAC 控制器之间的接线 连接至 HVAC 控制器的 主恒温器从处理器断开连接 确保主恒温器和处理器之间的 QS 链路正确连接 显示...

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