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Hearth & Home Technologies  •  IFT-RC400U User Manual  •  2564-983  •  10/20

User Manual

IFT-RC400

IFT-RC400 IntelliFire Touch Remote Control

Model: 2564-110

INDICATOR BAR

SCREEN

SCREEN

Turn Flame On/Off

Toggle this function to turn ON or OFF your appliance. 

Thermostat

Introduction

This user manual serves as a quick reference to the 

screen, functions and indicators on your IntelliFire

 

Touch 

Remote control. 

FUNCTIONS

FUNCTIONS

SELECTION 

    INDEX

ROOM TEMPERATURE

         DISPLAY

You can set and maintain your desired room temperature 

with the thermostat function.  This function automatically 

adjusts your appliance to maintain the desired set  

temperature (ST).
To achieve the most accurate thermostat function, place 

your remote control in the same general space that 

you want to have the temperature controlled by your  

appliance. For best results, keep your remote 

 

control away from direct radiant heat from the appliance,  

adjacent windows and doors, HVAC vents, and direct 

sunlight.
To use the thermostat function, access the main menu 

screen on your remote, and select thermostat.  Next,  

select your desired set temperature and press SET to 

confirm  the  setting. The  actual  room  temperature  (RT), 

measured by your remote control, will be displayed in 

the upper right corner of the main menu screen. To turn 

the thermostat function off, select thermostat on the main 

menu screen and select OFF in the bottom left corner of 

the temperature setting screen. 

1

OFF

2

3

4

The thermostat function will automatically adjust the flame 

height based on the difference between the RT and the 

ST.  As the RT rises closer to the ST, the flame height will 

automatically adjust down.  
During thermostat use, you will not be able to set your 

desired flame height level. Your appliance will 

automatically adjust flame height based on the difference 

between the RT and ST. 

Summary of Contents for 2564-110

Page 1: ...e For best results keep your remote control away from direct radiant heat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next select your desired set temperature and press SET to confirm the setting The actual room temperature RT measured by your remote control will be disp...

Page 2: ...n appliance is on or off RGB Lights If your appliance is equipped with the RGB lights you can use this function to adjust the desired intensity when appliance is on or off You will also be able to select one of the seven colors or select a scrolling color spectrum of the seven colors Heat Management HM1 If your appliance is a Primo or has Smart Wall option and you are using the Heat Zone option it...

Page 3: ...sory on some products and an option on others When a Power Vent is detected a pre purge of 120 seconds is automatically required During this time the power icon is temporarily replaced with 2min 90s 60s and 30s denoting the countdown until the appliance turns on All other functions except for TURN FLAME OFF are disabled during this time The Power Vent is always ON when the flame is ON When the fla...

Page 4: ... that appliance battery backup is fitted with new batteries After taking these actions communication can be re established by pressing the screen to activate the remote control It may take several minutes for remote control to re establish pairing Sorry your appliance did not start Try again by pressing Flame On Your appliance did not start during the last Flame On command Verify that you have pow...

Page 5: ...e maintenance reminder Tap Main Menu to return to the main menu Replace Remote Batteries Your remote batteries are low Recommend immediate replacement before using remote to control appliance 1 Set the RC400 face down on flat surface when install ing batteries DO NOT touch the screen during bat tery installation or removal 2 Remove the battery cover from the back of the IFT RC400 and install the f...

Page 6: ...C400 acts as the room tempera ture sensor when in thermostat mode IFT RC400 is placed in the path of an air draft or vent Move the IFT RC400 away from the direct path of air flow The IFT RC400 acts as the thermostat room temperature sen sor Flame Modulation The IFT system is designed to automatically adjust the flame intensity based on the difference between the desired room temperature and actual...

Page 7: ...and master reset is on if equipped Power Outage Check power to appliance or if the IFT ECM battery backup is being used install four 4 new AA batteries in backup IFT ECM Mode Verify selector switch in Remote mode IFT ECM Power Verify the IFT ECM connected to AC adapter and AC adapter is plugged into the Junction Box IFT ECM no longer paired to RC400 Follow instructions on pairing IFT RC400 to the ...

Page 8: ...ort on the IFT ACM Verify its wiring and that it is function ing and if not replace it and verify if the problem is resolved IFT RC400 displays the following message on screen Sorry your appliance did not start Try again by pressing Flame On No gas to appliance Accumulation of air in gas line from extended period of appliance inactivity Gas control system failure Verify that appliance has power an...

Page 9: ...ty responsible for compliance could void the user s authority to operate the equipment Canada The IFT RC400 is certified for use in Canada under Industry Canada IC Radio Standards Specification RSS This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any in...

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