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Quadra-Fire • Village Collection Electric Fireplace • 4030-240 Rev J • 04/05

1

Owner’s Manual

Installation and Operation

Models:
QV32E
QV32EV
Electric Fireplace

DO NOT DISCARD THIS MANUAL

CAUTION

• Important 

operating 

a n d   m a i n t e n a n c e 
instructions included.

• Leave 

this 

manual 

with 

party responsible for 
use and operation.

• Read, 

understand 

a n d   f o l l o w   t h e s e 
instructions for safe 
i n s t a l l a t i o n   a n d 
operation.

DO

NOT

DISCARD

HOT! DO NOT TOUCH

SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.

WARNING

•  Keep children away.  
• 

CAREFULLY SUPERVISE children in same room 
as heater.

•  Alert children and adults to hazards of high 

temperatures.

•  Keep clothing, furniture, draperies and other 

combustibles away. 

Glass and other surfaces are hot 
during operation and cool down.

If the information in these instruc-
tions is not followed exactly, a 
fi re may result causing property 
damage, personal injury, or death.

 

•  Do not store or use gasoline or other fl am-

mable vapors and liquids in the vicinity of 
this or any other appliance.

•  Comply with all minimum clearances to 

combustibles as specifi ed.  Failure to 
comply may cause house fi re.

WARNING

Shown with door front.

Door front not shipped with heater.

Summary of Contents for QV32E (120V)

Page 1: ...RESULT WARNING Keep children away CAREFULLY SUPERVISE children in same room as heater Alert children and adults to hazards of high temperatures Keep clothing furniture draperies and other combustibles away Glass and other surfaces are hot during operation and cool down If the information in these instruc tions is not followed exactly a fire may result causing property damage personal injury or deat...

Page 2: ...ation contained in this owner s manual unless noted otherwise applies to all models Your new Quadra Fire electric fireplace will give you years of durable use and trouble free enjoyment Welcome to the Quadra Fire family of fireplace products Homeowner Reference Information Model Name Date purchased installed Serial Number Location on heater Dealership purchased from Dealer phone Notes We recommend t...

Page 3: ...5 Heater Preparation 11 A Secure and Level the Heater 11 6 Finishing 12 A Finishing Material 12 B Finishing Checklist 12 C Mantel 13 7 Heater Setup 14 A Remove Shipping Materials 14 B Clean Heater 14 C Accessories 14 D Install Refractory 14 8 Operating Instructions 15 A Manual Controls 15 B Hand Held Remote Control Transmitter 16 C Wall Switch Control 17 D FCC Requirements 17 9 Troubleshooting 18 ...

Page 4: ...22 2 No 46 in Canada and has been listed by Underwriters Laboratories Inc for installation as described in this manual All compo nents are UL or CSA safety certified This heater has been tested and listed for use with the op tional components specified in this manual These optional components may be purchased separately and installed at a later date Quadra Fire is a registered trademark of Hearth Ho...

Page 5: ...th throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over To disconnect heater turn controls to OFF then remove plug from outlet Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the heater To prevent a possible fire do not block air intakes or exhaust in any manner...

Page 6: ...lly remove the heater and components from the packaging Report to your dealer any parts damaged in shipment Read all the instructions before starting the installation Follow these instructions carefully during the installation to ensure maximum safety and benefit Fire Risk Inspect heater and components for damage Damaged parts may impair safe operation Do NOT install damaged components Do NOT insta...

Page 7: ...heater where it may fall into a bathtub or other water container Contact local building administrator for information on bathroom intallations DANGER Fire Risk Prevent contact with sagging loose insulation Do NOT install against vapor barriers or exposed insulation WARNING Do NOT use this heater if any part has been under water Immediately call a qualified service technician to inspect the heater a...

Page 8: ...ired clearances to combustibles around the heater must be adhered to 36 1 4 in 921 mm 14 in 356 mm 31 1 4 in 794 mm Header Height If using the PBT or BKT Cabinet Trim Kits increase the width by 1 1 4 in 32 mm and header height by 5 8 in 16 mm Mantel height listed is measured from the BASE of the heater 3 4 in 12 in 19 mm 305 mm 31 1 2 in 800 mm CEILING 30 in min 762 mm Figure 3 2 Framing the Heate...

Page 9: ...outlet make sure all control switches are in the OFF position To access the controls lift up on the lower grille panel and rotate it forward If the power cord is not being used go to Step B below If the cord does not reach the outlet a No 16 AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used B 120VAC Hardwire Installation Minimum 14 gauge two conductor wire non meta...

Page 10: ... Remove the connectors on the wires from the heater and strip them back 1 2 in Feed 8 in of service wire through cable clamp not provided and secure Connect black white and red wires of the heater to the black white and red wires from the service Connect green ground wire from heater to the ground of the service See Figure 4 1 Wall switch wiring see below is to be done at this time Cover the acces...

Page 11: ... heater Installation other than as instructed by Hearth Home Technologies Inc is strictly prohibited Do not operate the heater without fully assembling all components Installation and or use of any component part not approved by Hearth Home Technologies Hearth Home Technologies disclaims any responsibility for and the warranty and agency listing will be voided by the above actions WARNING Fire Ris...

Page 12: ...iling flanges Allow room for the front to be added and the heater to be anchored B Finishing Checklist Power supply service must be either completed or placed within the heater prior to finishing to avoid reconstruction Wall switch wires hardwired heaters only must also be completed to avoid reconstruction See Section 4 Wiring Combustible material may cover the black outer surface by 1 2 in on the 1...

Page 13: ... 305 mm 35 in 889 mm CEILING 30 in min 762 mm Figure 6 4 Mantel Specifications Fire Risk Do NOT obstruct air inlet or outlet grilles Do NOT modify grilles Modifying or covering grilles could cause temperature rise and fire hazard Finishing materials must not interfere with Air flow through grilles or louvers Operation of louvers or doors Access for service WARNING ...

Page 14: ...accessory D Install Refractory Remove protective cover to access final installation items Remove Log Assembly Logs are attached to the grate by two zip ties Carefully cut both ties by using a utility knife or side cutters Discard ties and packaging material Lift log set straight up and place in safe place Install Side Refractory Remove the refractory and fasteners from the carton Take the refractor...

Page 15: ...he manual switches remote control and wall switch will not work MOTION INTENSITY THERMOSTAT HEATER MAIN POWER LEARN MOTION INTENSITY THERMOSTAT HEATER BLOWER ASSEMBLY SWITCH MAIN POWER SWITCH LEARN Figure 8 1 Dashboard Controls It is recommended that during long periods of non usage that the main power switch is turned to the OFF position Flame Ember Bed Intensity Control Turn the control knob clo...

Page 16: ...the transmitter s battery Initialization only has to be done once Turn the main power switch on Locate the LEARN button on the dashboard The LEARN button is located behind the lower grille panel To push the button use a blunt object such as a pencil Push the button in and release The heater will beep Push and hold either the ON or OFF button on the hand held remote transmitter Abeep will indicate ...

Page 17: ...f you would like to change the setting you will have to access the manual controls located on the heater to set the desired position The heater must be turned on and off by the wall switch D FCC Requirements If this equipment does cause harmful interference to radio or television reception which can be determined by turn ing the equipment off and on the user is encouraged to try to correct the int...

Page 18: ...itch is off 1 Turn the heater switch to the ON position 2 Thermostat is set too low 2 Move the thermostat knob clockwise until you hear a click 3 Heater blower assembly is overheated 3 The heater blower assembly is protected by a thermal cutout switch Shut off all heater switches on the dashboard including the main power switch Wait 5 minutes then turn the heater on 4 Loose wiring 4 Check all wiri...

Page 19: ... ACRYLIC PANEL The acrylic panel should be com pletely dried with a lint free cloth or paper towel In the event of acrylic panel breakage vacuum all remain ing pieces with a shop vac DO NOT VACUUM IF PIECES ARE HOT Replace acrylic panel with a panel ordered direct or through your local distributor only Never use substitute material C Replacing the Light Bulbs The light bulbs will need to be replac...

Page 20: ...t straight out Remove the upper grille panel door front by lifting it up and out Remove the four outer screws See Figure 10 2 Pull the heater blower assembly out of heater Slide the heater blower assembly back into the heater making sure that the wires do not touch the heater blower assembly housing Once the front of the heater blower assembly is flush with heater reinstall the four screws removed ...

Page 21: ...ection Electric Fireplace 4030 240 Rev J 04 05 21 11 11 Reference Materials A Heater Dimensions 16 7 8 in 429 mm 36 in 914 mm 14 in 356 mm 31 in 787 mm 30 in 762 mm 31 1 8 in 791 mm 3 1 8 in 79 mm 6 1 2 in 165 mm QV32E QV32EV ...

Page 22: ...E CHAPEL HILL QV32E Series Part Description Finish Part Description Finish DF 32RA HP Remington Avenue Hammered Pewter DF 32 CH HP Chapel Hill Hammered Pewter DF 32RA BK Remington Avenue Black DF 32CH BK Chapel Hill Black DF 32TS HP Town Square Hammered Pewter DF 32HH BK Harmony Hill Black DF 32TS BK Town Square Black DF 32SPO BK Sun Prairie Operable Door Black DF 32SP HP Sun Prairie Hammered Pewt...

Page 23: ... 550 BK Quick Tile Black and Brass Surrounds Trim Kits Surrounds PB Polished Brass Finish BK Black Finish PBT 550 BKT 550 Cabinet Trim no suffix Polished Brass Finish BK Black Finish Flush Surrounds chase installations only QV32E Series ROF44SB_ MVF44SB_ PLF44SB_ O Unstained Oak P Primed ...

Page 24: ...ireplace 4030 240 Rev J 04 05 24 C Service Parts Exploded Parts Diagram QV32E Series Service Parts VILLAGE COLLECTION Beginning Manufacturing Date 3 24 03 Ending Manufacturing Date Active 3 9 10 5 1 11 4 2 16 15 11 Light Tray Assembly 14 13 12 ...

Page 25: ...961 2 14 Motor w Vinyl Cover Assy 4030 883 1 12 Flame Element Kit 4030 200 1 9 Screen Rod Assy 4030 050 1 3 Grate Ember Bed Assy 4030 093 1 Installation Manual 4030 240 1 1 120VAC Heater Assy 4030 043 1 1 240VAC Heater Assy 4030 049 1 Electric Log Assy 4030 055 1 Light Shield 4030 108 1 4 Rock Retainer 4030 219 1 16 Lenticular Lens 4030 840 1 15 Acrylic Panel 4038 810 1 2 Upper Glass Retainer 4030...

Page 26: ...Quadra Fire Village Collection Electric Fireplace 4030 240 Rev J 04 05 26 This page intentionally left blank ...

Page 27: ...ll not apply if in the sole judgement of the Company damage or failure has resulted from ac cident alteration misuse abuse incorrect installation or operation on an incorrect power source The foregoing is in lieu of all other warranties expressed implied or statutory and the Company neither as sumes nor authorizes any person to assume for it any other obligation or liability in connection with sai...

Page 28: ...rstand and follow these instructions for safe installation and operation D O N O T D I S C A R D This product may be covered by one or more of the following patents United States 4593510 4686807 4766876 4793322 4811534 5000162 5016609 5076254 5113843 5191877 5218953 5263471 5328356 5341794 5347983 5429495 5452708 5542407 5601073 5613487 5647340 5688568 5762062 5775408 5890485 5931661 5941237 59471...

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