Grosvenor IT51E User Manual Download

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Version 1.0 November 2019

IT51E Terminal

User Guide

Disclaimer

All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their

respective owners.

No part of this document may be reproduced in any form or by any means for any purpose without the

written permission of Grosvenor Technology.

Whilst we make every effort to ensure the accuracy of our publications, Grosvenor Technology assumes no

responsibility or liability for any errors or inaccuracies that may appear in this document.

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Summary of Contents for IT51E

Page 1: ...he trademarks of their respective owners No part of this document may be reproduced in any form or by any means for any purpose without the written permission of Grosvenor Technology Whilst we make ev...

Page 2: ...eatures 5 Hardware 6 Software 8 System Start up 9 Terminal Setup 10 Accessing the Terminal Setup 10 Application Menu 11 Firmware Menu 12 Services Menu 13 Settings Menu 14 Date and Time 14 Region and L...

Page 3: ...The Login Password 26 Recovering Lost Passwords 27 Lost PIN 27 Lost Login Password 27 Application Deployment 28 Deploying a Terminal by Using a USB Memory Stick 28 Deploying a Terminal Using a Network...

Page 4: ...the system Everything from a complete operating system flash image update to a change in application program parameters can be downloaded over the Internet or even uploaded via USB memory stick About...

Page 5: ...Page 5 Features This section summarises the hardware and software features of the IT51E terminal shown below...

Page 6: ...MB DDR2 400 MHz SDRAM 512 MB internal on board flash memory Biometric interface Reader interface Wiegand Clock and Data Barcode i Class Mifare SD memory card slot Six USB2 ports for memory stick Wi Fi...

Page 7: ...odule Reader Module Connector Reader Modules include HID Prox Feig Prox Generic Prox 5V Generic Prox 12V Mag Swipe Barcode Swipe Slot for Swipe Reader Unit is supplied with slot filler bar Remove for...

Page 8: ...ons and system configuration data with additional recovery partitions Networking protocols supported DHCP Static IP NTP AssistIT feature for remote support Multi language and locale support Software d...

Page 9: ...een gives you the opportunity to enter the Terminal Setup by pressing the following icon at the bottom of the screen See screenshot below The terminal will otherwise automatically proceed to run the i...

Page 10: ...N Entry Screen The default PIN is 1905 note that you can change this if required See The Terminal PIN on page 26 The available Terminal Setup menus are as follows Terminal Setup Screen Application use...

Page 11: ...ash reports exist following an application abnormal end Update The firmware checks for an application update immediately If one is found you are given the choice to update or not Remove This permanent...

Page 12: ...ate This specifies whether the firmware is to check for new firmware updates The check is executed 30 minutes past every hour If a newer version of the firmware is found it will be automatically downl...

Page 13: ...he Internet The NTP service is using port 123 UDP to connect to the server This port must not be blocked for NTP to work SSH Enable this to run a Secure Shell on the terminal which allows remote users...

Page 14: ...following zones are supported America Eastern Standard Central Standard Mountain Standard Pacific Standard Europe Western European Central European Eastern European Moscow Time Customized Use this opt...

Page 15: ...sk Polish Portuguese Russian Slovak Slovene Spanish Swedish Turkish Region The following regions locales are supported Austria Belgium Dutch Belgium French Belgium German Bulgaria Canada English Canad...

Page 16: ...n of the network connection method On Board LAN Hard wired Ethernet connection USB Wireless LAN Wi Fi connection using optional USB adaptor After selecting this option the user must configure the conn...

Page 17: ...yback and microphone operation Volume Adjust speaker volume by setting a value between 0 and 192 A tone is heard after adjustment and this can be repeated by pressing the Test button Microphone Set mi...

Page 18: ...105 Mifare 32 Bit CSN Type 106 Mifare 56 Bit CSN Type 107 Mifare UID Type 108 Mifare CSN Type 108 Mifare Application Magnetic decoders Currently supported data formats Type 200 Auto detect Type 201 5...

Page 19: ...ar Info Selecting this option displays the currently configured parameters Version This displays the firmware version loaded into the actual finger reader Test Sensor This prompts the user to place th...

Page 20: ...ne or more EM IO USB IT modules are connected this option allows the operation of the relay outputs and the input channels to be tested Note To activate an input apply a voltage across the A and B con...

Page 21: ...ase note that if an application installation package is detected you will be given the option of installing it instead of browsing the files directly Please refer to the IT Terminal Application Deploy...

Page 22: ...y pinging an Internet address google com HTTP requests on port 80 working by connecting to http google com Firmware update URL working Application update URL working Send Ping This option prompts you...

Page 23: ...ssword The user name is root and by default no password is set just press Return when prompted none login root Password Note For details of setting up a password see The Login Password on page 26 Once...

Page 24: ...nal using FTP It is recommended that files are only copied to and from the mnt user partition or tmp directory On Windows platforms the open source program FileZilla can be used Note The FTP service m...

Page 25: ...the remote connection to an IT51E loaded with our Factory App program The mouse of the remote computer can be used to navigate around the remote display to select a button or option simply click on i...

Page 26: ...in 12345 The Login Password The terminal Login password is used by SSH and FTP to log in into the system It can only be changed from the terminal s shell for example using SSH By default no password i...

Page 27: ...t the PIN to the default value 1905 Lost Login Password If the remote Login password has been lost and the PIN is known the terminal can be reset to factory defaults by using the Reset to Factory Defa...

Page 28: ...al Setup Application Install from USB Terminal Setup USB Install Application To prepare a USB memory stick the following steps are needed Create an IT Install directory on the USB memory stick Copy yo...

Page 29: ...talling and configuring it via the network is the easiest method This can be initiated from FactoryApp Net Setup Terminal Setup Application Install from network The user is asked for an ID and a PIN T...

Page 30: ...e power down the unit access the terminal s main front panel circuit board and temporarily install a wire link across the RECOVERY terminals i e link connections 1 and 2 of JP10 See photo below Recove...

Page 31: ...ion FP IT51E LG light grey FP IT51E DG dark grey IT51E extended memory front panel processor board display BP 001 DG IT51E back panel Designed for simple installation Custom IT terminals use a back pa...

Page 32: ...KAN IT RS Kantech reader module RM KERI IT RS Keri Pyramid prox reader RM LUM M320 IT Lumidigm biometric finger reader module RM MAG IT RS Mag stripe reader Track 1 or Track 2 RM MIF IT Mifare reader...

Page 33: ...e back panel such that the assembly is forwarding facing and hangs below the front panel Communications Modules Code Number Description CM POE HC IT Power over Ethernet Module CM WIFI I USB IT USB WI...

Page 34: ...RS is a power supply Back up Battery module capable of running the terminal under power supply fail conditions Based on a Lithium Polymer battery the module will run the IT51E for 1 2 hours depending...

Page 35: ...o relays that have volt free dry change over contacts designed to switch low voltage DC loads with a max peak rating of 3 A EM IO USB IT Note To activate an input apply a voltage across the A and B co...

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