Model 27940
2.4 GHz Cordless
Telephone System
User’s Guide
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network
and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line
and still have all of these devices ring when your telephone number is called. In most (but not
all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as determined by the REN, you
should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this product does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified
installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company shall, where practicable, notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately. In case
of such temporary discontinuance, the telephone company must: (1) promptly notify you of
such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3)
inform you of your right to bring a complaint to the Commission pursuant to procedures set
forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and not
inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C.
20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines
when used with the belt clip supplied with this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Introduction
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the
power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Handset Layout
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place
your cordless telephone on a level surface, such as a desktop or tabletop.
Ringer Tone
1. Press the
FLASH/program
button until
RINGER TONE
shows in the display.
2. Use the
CID/VOL
(
5
or
6
) button or the handset number pad (1-3) to enter your selection
from Ringer Tone 1, 2, or 3. The default setting is
RINGER TONE 1
.
3. Press the
FLASH/program
button to confirm and to advance to the next menu feature.
Tone/Pulse
1. Press the
FLASH/program
button until
1 TONE 2 PULSE
shows in the display.
2. Use the
CID/VOL
(
5
or
6
) button or the handset number pad to enter your selection. The
default setting is
1 TONE
.
3. Press the
FLASH/program
button to confirm and to advance to the next menu feature.
Factory Default
This feature allows you to restore the unit’s original features.
1. Press the
FLASH/program
button until
DEFAULT
shows in the display.
2. Use the
CID/VOL
(
5
or
6
) button to scroll to
YES
o
NO.
The default setting is
NO
.
3. Press
FLASH/program
to confirm. You will hear a confirmation tone.
Visual Indicators
Base
The in use indicator on the base will flash to alert you to an incoming call, during paging, or
if you have a message waiting from your service provider. The indicator will remain lit when
the line is in use.
NOTE: In order to use this unit’s Visual Message Waiting Indicator (VMWI)
feature, you must subscribe to this service from your phone company.
Charge Cradle
The charge indicator will remain lit when a handset is charging.
Handset
The Visual Ringer Indicator will flash to alert you to an incoming call. When the unit has
received a message, the display will show
MESSAGE WAITING
.
Cordless Phone Basics
Making a Call
1. Press the
TALK/CALL BACK
button and dial the desired number. -OR-
To perform preview dial, dial the number first then press the
TALK/CALL BACK
button.
2. To hang up, press the
TALK/CALL BACK
button or place the handset in the cradle.
Receiving a Call
1. To answer a call press the
TALK/CALL BACK
button on the handset before you begin
speaking.
2. To hang up, press the
TALK/CALL BACK
button or place the handset in the cradle.
Redial
Press the
REDIAL
button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press
REDIAL
to dial the
number again.
Flash
If you subscribe to the combined Call Waiting Caller ID service from your local telephone
company you will receive Caller ID information (if available) on Call Waiting calls. During a
phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID
information for the waiting call shows on the handset display. To connect the waiting call,
press the
FLASH/program
button on the handset and your original call is put on hold. You
may switch back and forth between the two calls by pressing the
FLASH/program
button.
TIP: Do not use the TALK/CALL BACK button to activate custom calling
services such as call waiting, or you’ll hang up the phone.
Volume
When the phone is
ON
, press the
CID/VOL
(
5
or
6
) on the handset to adjust the volume
of the handset’s earpiece. There are four settings. Press the
CID/VOL
5
to increase the
volume and
CID/VOL
6
arrow to decrease the volume. You will see the volume setting on the
handset display. VOL 4 is the maximum and VOL 1 is the minimum.
Channel
While talking on the phone, you might need to manually change the channel in order
to reduce static caused by appliances, such as baby monitors, garage door openers,
microwave ovens, or other cordless phones. Press and release the
DELETE
button to move
to the next clear channel.
Temporary Tone
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing enables
pulse (rotary) service phone users to access touchtone services offered by banks, credit card
companies, etc.
For example, when you call your bank you may need to enter your bank account number.
Temporarily switching to touchtone mode allows you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the
*TONE/exit
button on the handset to temporarily
change from pulse dialing to tone dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing mode.
Exit
Press the
*TONE/exit
button to cancel any command you initiated.
Ringer On/Off
1. Press
RINGER
button to enter the ringer on/ off setting menu and current setting will
show in display.
2. Press
RINGER
button again to change the setting and you will hear the confirmation tone.
NOTE: If you turn the ringer OFF,
RINGER OFF
shows in the display.
Paging the Handset
This feature helps to locate a misplaced handset.
Press the
PAGE
button on the base. The handset will beep for about two minutes or until you
press
TALK/CALL BACK
on the handset or press the
PAGE
button on the base.
NOTE: You can still page the handset if the ringer is turned off. If the
battery is dead, the Paging feature will not work.
Parallel Phone Detection
This phone is capable of detecting parallel phone line use. (ie; another phone is using the line
or the line is in use for computer or fax activity)
When the phone detects parallel use,
LINE IN USE
shows in the display.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company. This
information can include the phone number, date, and time; or the name, phone number,
date, and time.
Model 27940
00021157 (Rev. 0 Dom E/S)
07-30
Printed in China
Thomson Inc.
101 West 103rd St.
Indianapolis, IN 46290-1102
© 2007 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in
your home. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause or receive interference with nearby TVs, microwave
ovens, and VCRs. To minimize or prevent such interference, the base
of the cordless telephone should not be placed near or on top of a TV,
microwave ovens, or VCR. If such interference continues, move the
cordless telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 GHz
frequency for communication, and, if not properly set, these devices
may interfere with each other and/or your new telephone. If you are
concerned with interference, please refer to the owner’s manual for
these devices on how to properly set channels to avoid interference.
Typical devices that may use the 2.4 GHz frequency for communication
include wireless audio/video senders, wireless computer networks,
multi-handset cordless telephone systems, and some long-range
cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Base
Telephone line cord
Handset battery pack
Handset
Handset recharge cradle
AC power
adaptor
Modular
telephone line
jack
Wall plate
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel Metal Hydride (Ni-MH) battery model
5-2781 that is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag and
are separate from the handset.
2. Locate the battery compartment on the bottom of the handset.
3. Insert the battery pack.
4. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and
can be inserted only one way.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:
TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
CID/VOL
5
or
6
(caller ID/volume
button)
FORMAT
(button)
Display
TALK/CALL BACK
(button)
REDIAL
(button)
MEM
(memory button)
*TONE/exit
(button)
DELETE/channel
(button)
RINGER (button)
FLASH/program
(button)
#/PAUSE
(button)
Visual Ringer
Indicator
Time
Date
Number of calls
Caller ID name
Caller ID phone number
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you
receive an incoming call and you are already on the phone, a beep indicates the presence
of a Call Waiting call on the line. Only the handset that is in use at the time of the call will
display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press the
FLASH/
program
button to put the current call on hold and answer the incoming call. Press
FLASH/program
again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings, giving
you a chance to monitor the information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
You may review the stored information at any time. Calls received since your last review
show as
NEW
in the display. Calls that have not been previously reviewed but were received
from the same number more than once show as
REPT
in the display.
Battery Door
2. Plug one end of the telephone line cord in the LINE IN jack on the back of the base and
the other end into a modular jack.
NOTE: The base unit acts as a splitter, allowing you to plug another
phone into the LINE OUT jack on the base.
3. Plug the AC power converter into the electrical outlet and the DC connector into the jack
on the bottom of the base.
CAUTION: To reduce risk of personal injury, fire, or damage use only
the 5-2749 power adaptor listed in the user’s guide. This power
adaptor is intended to be correctly orientated in a vertical or floor
mount position.
Handset Registration
The handset is pre-registered to the base unit. If your handset is properly connected, but you
cannot hear a dial tone when pressing the
TALK/CALL BACK
button, it may not be properly
registered. Follow these steps to re-register the handset to the wall base unit:
1. Make sure the handset is
OFF
(not in TALK mode).
2. Press and hold the
FORMAT
button on the handset until you hear a beep and
PRESS AND
HOLD BASE PAGE KEY
shows in the display.
3. Move the handset close to the wall base unit.
4. Press and hold the
PAGE
button on the wall base unit.
NOTE: You must press the PAGE button on the wall base unit within 30
seconds to continue registration.
5. You will hear a confirmation tone when the registration is complete, and the handset’s
display shows
REGISTERED
.
Handset Setup
There are five programmable menus available: Language, Local Area Code, Ringer Tone,
Tone/Pulse and Factory Default. When you program these settings, make sure the phone
is
OFF
(not in talk mode). Pressing the
*TONE/exit
button will remove you from the menu
selection process without changing the feature you are in.
Display Language
1. Press the
FLASH/program
button until
1ENG 2FRA 3ESP
shows in the display.
2. Use the
CID/VOL
(
5
or
6
) button or the handset number pad to select 1 (English), 2
(French), or 3 (Spanish). The default setting is
1ENG
.
3. Press the
FLASH/program
button to confirm and to advance to the next menu feature.
Local Area Code
If you enter your local 3-digit area code in the area code menu, your local area code does
not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number. Calls
received from outside your local area code will display the full 10-digit number.
1. Press the
FLASH/program
button until
AREA CODE - - -
shows in the display. The default
setting is - - -.
2. Use the handset number pad to enter your 3-digit area code.
NOTE: If you make a mistake, press the DELETE/channel button to erase
the incorrect area code and repeat step 2.
3. Press the
FLASH/program
button to confirm and to advance to the next menu feature.
5. Position the wires in the space between the ribs to secure its position.
6. Attach the battery door by securely tightening the three screws on the bottom.
7. Plug the AC power adaptor of the charge cradle into the electrical outlet, and place
the handset in the charge cradle, the charge indicator turns on, verifying the battery is
charging.
8. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the
phone, battery performance is compromised.
Place the battery
wires between
these two ribs.
BATTERY PACK
RED WIRE
PRESS DOWN FIRMLY
BLACK WIRE
