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innovaphone VoIP products 2010

PRODUCT

ANALYSIS

IP telephony solutions

from innovaphone

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Summary of Contents for IP64

Page 1: ...innovaphone VoIP products 2010 PRODUCT ANALYSIS IP telephony solutions from innovaphone ...

Page 2: ...rpretations of the content whilst using or realizing the scenarios described The CDs enclosed are copyright protected in the same way as written documents We accept no liability for damage to hardware or software for damage through using programmes nor should the software on the CD Rom malfunction We accept no liability without fault The use of product names brand names registered trade names trad...

Page 3: ...Product analysis innovaphone VoIP products 2010 Copyright 2010 by ComConsult Technologie Information GmbH Product analysis innovaphone VoIP products 2010 Markus Geller ...

Page 4: ...CEPT 10 REDUNDANCY CONCEPT 12 Active passive configuration 12 Scalable distribution 14 HOSTED PBX 15 Multi client capability 15 MOBILITY 16 OCS INTEGRATION THROUGH DUAL FORKING 18 PRACTICAL INSTALLATION IN THE COMCONSULT LABORATORY 19 Concept 19 Lab set up 19 Commissioning and administration 19 Implementation 21 CONCLUSION 24 Product analysis innovaphone VoIP products 2010 Copyright 2010 by ComCon...

Page 5: ...uring European countries According to the compa ny more than 2500 technicians have received training on the innovaphone technology in the company s own training centre since 1997 Product overview and architecture Figure 2 DECT telephone IP55 Figure 1 Weather proof IP150 The product range incorporates telephone systems IP telephones cordless telepho nes adapters to connect non VoIP capable terminal...

Page 6: ...ion and user guidance are Figure 3 The innovaphone flagship the IP6000 the same across the board Furthermore certain areas of functionality can be easily transferred to other systems or taken over by other systems if there is a failure see below for details Robust construction All systems are compactly built the largest PBX the IP6000 measures just 210 x 184 x 32 mm and weighs about 1 kg Despite t...

Page 7: ...cted However a system of this size should be further cascaded in order to distribute the load Several primary multiplex connections can thus be distributed amongst other systems providing additional redun dancy Using the location concept means that the re is basically no limitation to the number of connections in an overall solution Additional subscribers can be covered by integrating additional h...

Page 8: ...pport the Session Initiation Protocol SIP according to RFC 3261 as well as the ITU T standard H 323 The degree of support de pends however on the respective protocol Standard conformity is an important attribute of innovaphone s products This together with the fact that H 323 development has been completed means that slightly more services are provided over H 323 than over SIP The benefit of this ...

Page 9: ... the corres ponding features are then tunnelled via QSIG and finally transmitted to the respective party see Figure 5 Open interfaces In addition to Microsoft s traditional Teleph ony API TAPI for CTI applications and the ISDN interface CAPI for fax voicemail and unified messaging UM there is also a SOAP interface for individual adjustments and ex tensions This enables simple integration of IT and...

Page 10: ...ot limited to exchange amongst innovaphone systems it also supports other manufacturers presence replication e g Mi crosoft OCS Security Of course implementing VoIP systems in the network opens up questions concerning se curity First of all IP based telephony is just another application with all the advantages and disadvantages from the world of IP En cryption is one aspect which has been wide ly ...

Page 11: ...ollout administrators have the pos sibility to create configuration templates for various scenarios on the telephones to be installed and to allocate a specific template to each user A telephone user registering to the PBX then obtains the corresponding stored configuration If a telephone which was previously a stand alone telephone registers the configuration stored on the telephone is sent to th...

Page 12: ...s MS CHAPv2 authentication However there is no IPSec client The innovaphone PBXs support up to 32 PPP connections the terminals support four connections regardless of whether PPoE or PPTP is used It is thus possible to integrate home office em ployees without needing an additional router with VPN functionality Figure 8 Terminal profile telephone ...

Page 13: ...Product analysis innovaphone VoIP products 2010 Copyright 2010 by ComConsult Technologie Information GmbH Page 9 Figure 9 PPTP client configuration ...

Page 14: ...nses ensure license provisioning As the master manages all the user data in cluding the respective location users have the possibility of changing locations while kee ping their personal extension number During this process the local PBX simply forwards incoming calls for the subscriber to the mas ter The master identifies whether the call can be taken locally or needs to be for warded to another ...

Page 15: ... far as possi ble but it also provides additional redundan cy Should the local outside line fail or all lo cal lines be busy then another trunk line can still be used for outgoing calls by selecting a different prefix However this always has to be done manually Copyright 2010 by ComConsult Technologie Information GmbH Page 11 ...

Page 16: ...re gistration fails a failover is automatically ini tiated and the standby system takes over all the tasks including registrations see Figure 11 In the laboratory the devices configured with default settings recognised the failure on average within one minute and were registe red to the standby system at the latest after a further two minutes Once the master is back in operation it takes about one...

Page 17: ... innovaphone VoIP products 2010 Copyright 2010 by ComConsult Technologie Information GmbH Page 13 Figure 12 Failed SIP registration when changing over from standby to normal operation Figure 13 Looping in a trunk line ...

Page 18: ...rovides trunk access even if the primary system completely fails Redundant power supply using PoE and integrated mains adapter The power supply is very simple The tele phone systems and terminals can be oper ated using power over Ethernet PoE accor ding to IEEE 802 3af and need a maximum of just 15 watts Furthermore all large systems i e IP800 and IP6000 have an integrated 100 240V mains adapter w...

Page 19: ...t the system is running without needing to reboot the hardware Eve ry single virtual PBX on the hardware base works completely independently and can be managed separately As the various systems all work autarkic on one box each client can use his own applications his own music on hold and own announcements Licenses are provided using floating licenses from the master PBX Each virtual TC instance h...

Page 20: ...sion number both his desk telephone and his mobile telephone will ring Out going external calls will show the company exten sion number to the party being called one number solution DTMF features on the PBX can also be used on the mobile phone e g call forward call hold ending active and picking up held calls holding active calls and picking up further calls or toggling calls A further effect of m...

Page 21: ...PBX a mobility object first needs to be generated and the mobile phone has to be stored with its telephone number For in coming calls forking is then generated to the desktop ter minal and to the employee s mobile phone For outgoing calls the client signals the num ber to be dialled to the PBX The PBX then sets up a call to the selected destination num ber In doing so the party being called only s...

Page 22: ...f course also be integrated For example mobile phone numbers or external numbers such as analogue telephone num bers in a home office If the extension number is called then all other devices or clients whose numbers have been stored ring at the same time Full integration of the OC soft client into the innovaphone PBX is thus guaranteed due to Dual Forking This means that the functions dual forking...

Page 23: ...PoE capable switch The IP302 also had the role of a DHCP server and ISDN gateway for the break out into the public telephone net work The DECT telephone IP55 was registe red to the relevant DECT station IP1200 A Mi crosoft server 2008 was used as the domain controller in order to show the connection to the Microsoft Unified Messaging solution as well as Exchange 2007 on a Microsoft Hyper V platfor...

Page 24: ...alysis innovaphone VoIP products 2010 Copyright 2010 by ComConsult Technologie Information GmbH Page 20 Figure 20 Web based administration overview of IP302 Figure 21 Configured objects for the laboratory set up ...

Page 25: ...ways DECT systems trunk connections and features are also defined over corresponding objects Figure 21 shows the table of objects resulting from the lab se tup The administrator has extensive documenta tion to help setup English as well as a wiki which is also linked over the internal help function The address is http wiki innova phone com Implementation In accordance with the task initially two I...

Page 26: ...ntrally from the PBX s web interface The second task included setting up Micro soft Exchange 2007 as a unified messaging and fax server solution This option was ta ken into consideration as Exchange is al ready established in many companies as an email service In order to implement this it was necessary to make some configuration changes to the innovaphone devices Initially a local gateway object ...

Page 27: ...Technologie Information GmbH Page 23 Providing relevant call routers between the PBX and UM system was the last step to a successful setup Interworking between the Exchange and the innovaphone PBX is realised over SIP QSIG Figure 26 Setting up an exchange as gateway destination ...

Page 28: ...stent use of open standards SIP H 323 LDAP etc Convincing hardware architecture for the telephone system It is robust and con tains no rotating parts such as fans or hard disks PoE supply on all devices with the option of redundant power supply using additi onal mains adapters All telephone systems are also gateways to PSTN via ISDN Unified and well structured web inter face All important SIP secu...

Page 29: ...e 11 Master standby configuration 12 Figure 12 Failed SIP registration when changing over from standby to normal operation 13 Figure 13 Looping in a trunk line 13 Figure 14 Scalable distribution 14 Figure 15 Configuration of virtual PBXs 15 Figure 16 Mobility Integration In coming call 16 Figure 17 Mobility Integration Outgoing call 17 Figure 18 Microsoft OCS Integration 18 Figure 19 Lab set up 19...

Page 30: ...Product analysis innovaphone VoIP products 2010 Copyright 2010 by ComConsult Technologie Information GmbH Page 26 ...

Page 31: ...Pascalstraße 25 52076 Aachen Telefon 02408 955 400 Fax 955 399 report comconsult research com www comconsult research de ...

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