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PRIMERGY

PRIMERGY N800
Server System   

 

Xenia Fierley
Fujitsu Siemens Computers GmbH Primergy
81730 München
e-mail: email:[email protected]
Tel.: (089) 61001-157
Fax: 0 700 / 372 00000
U41244-J-Z156-1-76
Sprachen:  En          

Edition July 2001

Summary of Contents for Primergy N800

Page 1: ...GY N800 Server System Xenia Fierley Fujitsu Siemens Computers GmbH Primergy 81730 München e mail email manuals fujitsu siemens com Tel 089 61001 157 Fax 0 700 372 00000 U41244 J Z156 1 76 Sprachen En Edition July 2001 ...

Page 2: ...s your comments are included at the back of the manual There you will also find the addresses of the relevant User Documentation Department Copyright and Trademarks Copyright 2001 Fujitsu Siemens Computers GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers This man...

Page 3: ...nt notes Installing the server Preparation for use and operation Configuration software and utilities Property and data protection Troubleshooting and tips System expansions SCSI configurations Reference section and index ...

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Page 5: ...er 19 3 1 Unpacking the server 19 3 2 Mounting the server in the rack 20 3 3 Connecting and disconnecting cables 25 3 4 Routing cables 26 3 5 Connecting devices to the server 28 3 5 1 Universal ports 28 3 5 2 CAN bus connection 29 3 6 Connecting the server to line voltage 31 4 Preparation for use and operation 33 4 1 Controls and indicators 33 4 1 1 Control panel 33 4 1 2 Indicators for the intern...

Page 6: ...guration submenu 57 5 3 4 4 Advanced Chipset Control submenu 59 5 3 5 Security Menu 60 5 3 6 Server Menu 62 5 3 6 1 System Management submenu 63 5 3 6 2 Server Management Information submenu 64 5 3 6 3 Console Redirection submenu 64 5 3 7 Boot Menu 65 5 3 8 Exit Menu 66 5 4 Utilities 67 5 4 1 System Setup Utility SSU 67 5 4 2 BIOS update 68 5 4 2 1 Preparations 68 5 4 2 2 BIOS and firmware update ...

Page 7: ...ounting the top cover 88 8 2 SCSI hard disk drives 89 8 2 1 Replacing SCSI hard disk drives 91 8 3 Power supply units 94 8 3 1 Replacing a power supply unit 95 8 4 Fans 96 8 4 1 Replacing a fan 97 8 5 Boards in hot plug PCI slot 99 8 5 1 Replacing boards in the hot plug PCI slot 101 8 5 2 Adding a PCI board 104 8 6 Processor expansion 105 8 6 1 Removing installing processor units 107 8 7 Memory ex...

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Page 9: ...ns hot plug power supply units server management ServerView Prefailure Detection and Analyzing PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in BIOS Setup and on the system board protect the data on the server against manipulation The lockable door of the rack offers additional security As your application requirements grow you can upgrade your server with the follo...

Page 10: ...ght of 1 inch The hard disk drives are accessible from the front of the system and connect to two LVDS SCSI backplanes The connection to the SCSI backplane is implemented via the SCA interface no cable required and allows the hard disk slide in modules to be attached or detached easily hot plug As part of the hot plug implementation a hard disk slide in module with integrated heat dissipation is r...

Page 11: ...grated fan in the lower cooling system I All chassis covers must be on the system for proper cooling Hot plug PCI The server is equipped with four PCI buses with six hot plug PCI slots 33 MHz and four hot plug PCI slots 100 MHz Boards in these slots can be replaced during operation if required High level of availability and failure protection When accessing stored data 1 bit errors in the main mem...

Page 12: ...r Reconfiguration and Restart ASR R in the event of failure of memory modules or processors Pager message when rebooting system following an error Monitoring of PCI bus loading End of Life monitoring of the fans with timely indication before failure Watchdog timer for operating system monitoring and application monitoring Detailed status and error reports for bus systems processors and main memory...

Page 13: ...antee for the system unit 5 years spare parts supply take back guarantee of old systems 1 2 Target group This manual is intended for those responsible for installing the hardware and ensuring that the system runs smoothly The operating manual contains all the information required for installing and operating your PRIMERGY N800 Knowledge of the hardware and data transfer as well as a basic knowledg...

Page 14: ...he following chapters Important notes In this chapter you will find information on safety which it is essential to observe when working with your server and information about environ mental protection Installing the server This chapter describes the tasks involved in installing and operating the server Preparation for use and operation This chapter describes the control panel the indicators and th...

Page 15: ... for messages and prompts on the screen Key symbols Keys are shown as they appear on the keyboard If an uppercase letter must be entered explicitly the Shift key is also specified e g SHIFT A plus sign between the key symbols indicates that these keys are to be pressed simultaneously bold type Used for emphasis in the body of the text quotation marks Used for references to other chapters sections ...

Page 16: ...RVICE GmbH The following aspects were investigated General comprehensibility User friendliness Occupational hygiene and safety for the users Safety of the application and observance of the relevant regulations standards and guidelines Environmental protection Layout realization readability Conformity with the product Accuracy and completeness of the contents The criteria for the audit were develop...

Page 17: ...r 1271 VA Heat emission 4014 kJh Building fuse 16 A Protection class I Dimensions and weight Height mm 312 seven height units Width mm 445 Depth mm 712 Weight kg max 60 maximum configuration Environmental conditions according to DIN EN 60721 3 x Operating climate Class 3K2 Temperature C 10 to 35 Relative humidity 5 to 85 Environmental conditions transport Class 2K2 Temperature C 25 to 60 Relative ...

Page 18: ...5022 Class A FCC part 15 Class A Interference immunity EN 50082 1 CE certification Low voltage directive LVD 73 23 EEC EMC Directive 89 336 EEC Certification GS CSA NRTL C CB Certificate Noise level ISO 9296 Operation Idle Sound power level LWAd max 5 5 B max 4 8 B Operating sound pressure level LpAm max 43 dB A max 32 dB A Maintenance surfaces and ventilation clearances Depends on 19 rack ...

Page 19: ... be performed by qualified staff Any failure to observe the guidelines in this manual could expose the user to considerable risks electric shock fire hazards and could also damage the equipment Note that any unauthorized opening of the device will result in the invalidation of the warranty and exclusion from all liability Transport the device in its original packaging or in other suitable packagin...

Page 20: ...ems which comprise a number of cabinets must use a separate fused socket for each cabinet The system unit and the directly connected external storage subsystems should be connected to the same power supply distributor Otherwise you run the risk of losing data if for example the central processing unit is still running but the storage subsystem has failed during a power failure Make sure that no ob...

Page 21: ...er plug before installing or removing modules containing electrostatic sensitive components Ê Only hold modules containing electrostatic sensitive components by their edges Ê Do not touch any of the pins or track conductors on a module containing electrostatic sensitive components Ê Use a grounding strap designed for the purpose to connect you to the system unit as you install the modules Ê Place ...

Page 22: ...y with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful inter fere...

Page 23: ...orrectly mounted when you set up the rack For safety reasons no more than one unit may be withdrawn from the rack at any one time during installation and maintenance work If more than one unit is withdrawn from the rack at any one time there is a danger that the rack will tilt forward The power supply to the rack must be installed by an authorized specialist electrician 2 7 Notes on transportation...

Page 24: ...aves resources and thus reduces the harm done to the environment Notes on saving energy Devices that do not have to be on permanently should not be switched on until they need to be used and should be switched off during long breaks and on completion of work Notes on packaging We recommend that you do not throw away the original packaging in case you need it later for transportation If possible de...

Page 25: ...Fujitsu Siemens Computers Recycling Center D 33106 Paderborn Tel 49 5251 8180 10 Fax 49 5251 8180 15 Further information on environmental protection The Fujitsu Siemens Computers representative for environmental protection will be happy to answer any further questions you may have concerning environmental protection Fujitsu Siemens Computers Environmental Protection Werner von Siemens Straße 6 D 8...

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Page 27: ...ou may need it again later for transportation purposes Unpack all the individual parts Check the delivery for damage incurred during transport Check whether the delivery matches the specifications in the delivery note Check whether all the necessary details have been entered on the first page of the guarantee booklet Should you discover that damage has occurred during transport or that the deliver...

Page 28: ...e carrier rails Ê Take the fitting instruction in the Technical Manual for the corresponding rack model for aid Ê Using the mounting aid stencil mark the position of the attachment points of the server on the support uprights 7 height units Refer to the information on the mounting aid Ê Mount the support bracket using two screws and cage nuts on the corre sponding height on the rear left support u...

Page 29: ... no 5 supplied Note that there is a left and right carrier rail which differ in the arrangement of the tap holes The figure shows the left carrier rail When mounting the carrier rails the guide nabs of the rails next to the spring nuts must fit into the holes of the support uprights Figure 3 Mounting the telescopic rails onto the carriers Ê First of all screw the fastening screws onto the telescop...

Page 30: ...priate carrier with the screws Ê Repeat this procedure for the right telescopic rail Figure 4 Mounting the system brackets Ê Mount the system brackets on the two telescopic rails Ê Pull the mounted telescopic rails out completely They must click into place so that you can no longer push them back I It takes more than one person to lift the storage subsystem into the rack ...

Page 31: ... onto the two system brackets Make sure that the metal noses grip the notches on the housing Ê Fasten the brackets to the right and left hand sides of the server three screws each side The following steps require only one person Figure 6 Telescopic rails with safety springs Ê Press in the safety springs 1 on both telescopic rails 2 x 1 ...

Page 32: ...nting the articulated cable guide Ê Insert two spring nuts in the groove of the rear right support upright at the same height with the connection cables of the server Ê Fix the cable guide with two mounting screws on the rear right support upright of the rack 1 The articulated cable guide should now be mounted as shown in the figure Ê Slide the server into the rack Ê Fasten the server to the rack ...

Page 33: ... Attach all cables to the server and the storage subsystem Mark the cables and note what function each cable serves Above all observe the safety notes in the chapter Important notes on page 11 Insert the power plugs into the grounded socket Make sure that the power cables of the devices are plugged in so that an even distribution of power to the three phases L1 L2 L3 in the rack is achieved refer ...

Page 34: ...le guide without restriction This allows the server to be removed later without further preparation Figure 8 Cable routing Ê Connect the cables to the server and the peripheral devices Ê Route the cables as shown in the figure Ê Route the cables through the cable channels Ê Fix the cables to the articulated cable guide with the cable ties 1 ...

Page 35: ...bles in the DataCenter Rack Ê Route the cables in the articulated cable guide 1 of the cable management system and secure its using the delivered cable ties Ê Route the cables around the cable management guidance 2 see figure 9 on page 27 Ê Route the cables through the cable clips on the right support upright after having inserted the server see Technical Manual of the Rack Ê Check to see if the s...

Page 36: ...he back of the server see section Rear view on page 36 Which ports are available on your server depends on the PCI boards installed The standard ports are indicated by symbols 3 5 1 Universal ports Figure 10 Universal ports 1 Mouse 5 Parallel port 2 Keyboard 6 Monitor 3 Serial port COM 1 7 USB port 0 4 Serial port COM 2 8 USB port 1 1 2 3 4 5 6 7 8 ...

Page 37: ... DF can be combined to form a group functional unit family cluster All the devices in a group are assigned the same group ID but different device IDs This ID CAN bus address can be used to address each device using the communications bus CAN bus A maximum of ten groups can be set up on one communica tions bus All the devices in a group must be connected to the same CAN bus The CAN bus is a cable c...

Page 38: ...MMF ServerView and the CAN bus ServerView uses the CAN bus for communication with the clients This involves setting up ServerView including the corresponding agents in the group of servers and storage subsystems to be monitored ServerView can then receive information on the status of the fans temperature and other important system components from all the members in the group e g the storage subsys...

Page 39: ...Connecting the server to line voltage The server is equipped with a modular hot plug power supply consisting of a maximum of three power supply units A redundant power supply can be set up with a third power supply unit If a defect occurs in one unit the other unit ensures unimpaired further operation The defective unit can be replaced during operation The power supply units automatically adjust t...

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Page 41: ...ION Observe the safety information in the chapter Important notes on page 11 4 1 Controls and indicators 4 1 1 Control panel The control panel is located on the front of the server between the fan cage and the drive cage Figure 12 Front view P R I M E R G Y N 8 0 0 ...

Page 42: ...power is present in the server Does not light up if the server is switched off or if the power supply has been interrupted Power failure indicator Lights up yellow if DC power is not present in the server Fan failure indicator Lights up yellow if a fan has failed Drive error Lights up yellow if an error status exists for one or more hard disks in the drive cage Blinks yellow if a hard disk reset i...

Page 43: ...Indicators for the power supplies The power supplies can be accessed from the back of the server The status of each power supply is indicated by three LEDs see table 25 on page 95 4 1 6 Indicators for the hot plug PCI slots Each hot plug PCI slot is equipped with two pairs of LEDs hot plug indicators which indicate the current status of the slot see table 26 on page 100 One pair of LEDs is visible...

Page 44: ...1 6 PCI B3 slots 33 MHz 7 10 PCI B3 slots 100 MHz 11 Universal ports see section Universal ports on page 28 12 External SCSI LVD SE connector 13 ICMB Interchassis Management Bus connector 14 RSB optional 15 CAN bus service board optional 16 Power connector 17 Power supplies 3 1 2 4 5 6 7 8 9 1 1 1 2 1 3 1 4 1 5 1 6 1 6 1 0 1 6 ...

Page 45: ...rver is switched off Ê Press the ON OFF button The server switches on performs the Power ON Self Test POST after a few seconds and starts the operating system Server is switched on Ê Shut down the operating system in an orderly manner Ê Press the ON OFF button The server switches off Other ON OFF possibilities In addition to using the ON OFF button the server can also be switched on off in the fol...

Page 46: ...gure the server and its components see the chapter Configu ration software and utilities on page 45 The I O board has a block of eight DIP switches see figure 14 on page 40 for setting various configuration options see the section BIOS Setup on page 47 Upon delivery all the switches are set to the OFF position table 2 lists the functions of the various DIP switches Switch Function Description No P...

Page 47: ...ot plug cover see the section Removing mounting the PCI bus hot plug cover on page 87 Ê Set the switches to the desired settings see figure 14 on page 40 Ê Mount the PCI hot plug cover see the section Removing mounting the PCI bus hot plug cover on page 87 Ê Reconnect the server to the line voltage and switch the system on for the change to take effect 3 OFF No Password Clear Retains the password ...

Page 48: ...40 U41243 J Z156 1 76 Configuring the server and components Preparation for use and operation Figure 14 I O board configuration switches 1 O N O F F 2 3 4 5 R e a r s i d e ...

Page 49: ...ocess is started This takes about three minutes Once the recovery process has been completed two beeps are emitted During recovery there is no screen display on the monitor and the keyboard is disabled The following beep sequences indicate the recovery status Ê Shut down the system turn off the server and disconnect it from the line voltage Ê Set DIP switch 2 see table 2 on page 38 to OFF Ê Remove...

Page 50: ...N Ê Switch the system on Wait for POST to complete and for the following messages to be displayed on the screen NVRAM cleared by jumper Press F2 to enter Setup This reprograms CMOS and RTC to the default settings except for the password Ê Press F2 to start BIOS Setup and make any necessary changes Press F10 to save the new settings and exit Setup Ê Shut down the system turn the server off and disc...

Page 51: ...connect all peripheral devices reconnect the server to the line voltage and switch the server on Ê Run BIOS Setup to enter a new password see section BIOS Setup on page 47 4 5 Cleaning the server V CAUTION Switch off the server and pull the power plugs from the grounded insulated sockets Only authorized service personnel are allowed to clean inside the server Do not use any cleaning agents that co...

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Page 53: ...t POST displays the amount of memory it is able to access and test The length of time needed to test memory depends on the amount of memory installed POST is stored in flash memory Ê Turn on your monitor and the system POST starts up after a few seconds After the memory test the following screen prompts and messages are displayed Keyboard Detected Mouse Initialized Press F2 to enter Setup Key comb...

Page 54: ...d SCSI host adapter and to run the SCSI utilities see also the section QLogic SCSI utility on page 72 If you do not call the SCSI utility the boot process continues Ê Press Esc during POST to access a boot menu when POST has finished You can choose the boot device or start BIOS Setup from this menu The system emits a beep to indicate that POST has been completed What appears next on your screen de...

Page 55: ... Setup to change default settings such as Select floppy disk drive Select parallel port Select serial port Set time date is stored in RTC Configure IDE disk drive Specify boot sequence Enable SCSI BIOS Recording Setup settings Record your Setup settings in a list If the default values ever need to be restored after a CMOS clear for example you must run Setup again The information in the list could...

Page 56: ...ing the server and components on page 38 In the three above mentioned cases you will see the following prompt after the system has booted Press F2 to enter SETUP Ê Press F2 to enter BIOS Setup I In a fourth case i e if CMOS NVRAM has been corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this case BIOS will load the defau...

Page 57: ... System Management Information Console Redirection 5 Boot Menu Boot Device Priority Hard Drive 6 Exit Menu Table 4 Setup menus Display Meaning A menu option is displayed on the screen but you cannot select it or move to that field You cannot change or configure the option in this menu Either the option is configured or detected automatically or you must select a different menu The prompt Press Ent...

Page 58: ...l submenus select options and change values F9 Display the following message Setup Confirmation Load default configuration now Yes No V CAUTION The Yes button is highlighted If you now press Ú all the Setup fields are reset to the default values If you press Esc or select No the server returns to the config uration it had before you pressed F9 without affecting any of the entries in the existing f...

Page 59: ... A The 1 25 MB 3 5 inch option corre sponds to a 1024 byte sector media format To support the 1 25 MB 3 5 inch option you need a 3 5 inch 3 mode floppy disk drive Legacy Diskette B Disabled 360 KB 5 1 2 MB 5 720 KB 5 1 44 1 25 MB 3 2 88 MB 3 Select the floppy disk type for drive B The 1 25 MB 3 5 inch option corre sponds to a 1024 byte sector media format To support the 1 25 MB 3 5 inch option you...

Page 60: ...s of the hard disk drive installed at this connection Auto The type of hard disk drive installed is detected automatically 1 39 You can select pre determined type of hard disk drive installed CD ROM A CD ROM drive is installed ATAPI Removable Removable disk drive is installed Cylinders Displays the number cylinders Heads Displays the number of read write heads Sectors Displays the number of sector...

Page 61: ...cache size Left Processor 2 Stepping ID Displays processor stepping Left Processor 2 L2 Cache Size Displays the L2 cache size Left Processor 3 Stepping ID Displays processor stepping Left Processor 3 L2 Cache Size Displays the L2 cache size Left Processor 4 Stepping ID Displays processor stepping Left Processor 4 L2 Cache Size Displays the L2 cache size Right Processor 1 Stepping ID Displays proce...

Page 62: ...ion Numlock Auto On Off Activates numlock status at startup Key Click Disabled Enabled Activates key click Keyboard autorepeat rate 30 sec 26 7 sec 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Selects key repeat rate Keyboard autorepeat delay 1 4 sec 1 2 sec 3 4 sec 1 sec Selects delay before key repeat Table 10 Keyboard options ...

Page 63: ...de CHS LBA Selects the access method for IDE drives Most operating systems use logical block addressing LBA However some operating systems use the cylinder head sector CHS Refer to the operating system manual for further information Pause Before Boot Disabled Enabled Causes a 5 second pause before the operating system is booted Hot plug PCI Master Control Disabled Enabled Set this to Enable to cre...

Page 64: ... PCI X 100 Displays the clock speed and setting of PCI Segment C PCI Slots 9 10 33 MHz 66 MHz Displays the clock speed and setting of PCI Segment D PCI Bus Default PCI 33 PCI 66 PCI X 66 PCI X 100 If no cards are present behind a PCI X capable bus this selects the capabilities of that empty bus If cards are present this option is ignored and the slot speed is automatically determined PCI Device Em...

Page 65: ...s PCI Mode Submenu for this PCI slot PCI Slot 10 Selects PCI Mode Submenu for this PCI slot Menu item Option Description Option ROM scan Disabled Enabled Enables the ROM scan option Enable Master Disabled Enabled Enables the LVDS controller as the PCI bus master Latency Timer Default 0020h 0040h 0060h 0080h 00A0h 00C0h 00E0h Specifies the minimum number of PCI bus clocks that the controller can ma...

Page 66: ...IRQ4 Sets the IRQ for serial port A Serial Port B Configures serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or the operating system chooses configuration Base I O Address 3F8 2F8 3E8 2E8 Sets the I O address for serial port B Interrupt IRQ3 IRQ4 Sets the IRQ for serial port B Parallel Port Configures the parallel port Disabled No configuration Enabled Us...

Page 67: ...ilable Interrupt IRQ5 IRQ7 Sets the IRQ for the parallel port DMA channel DMA 1 DMA 3 Selects the DMA channel for LPT port when configured for ECP mode Floppy Disk Controller Configure the floppy disk drive controller Disabled No configuration Enabled User configuration Auto Configuration is determined by BIOS or operating system Menu item Option Description Table 14 I O configuration options cont...

Page 68: ...cache for core clock frequency bus ratios equal to 2 Enabled Causes the secondary cache to be sized and enabled Multiboot Support Disabled Enabled Only set this option if the total number of bootable drives is fewer than eight Override PHP Switches Disabled Enabled If set on disabled only the PCI slots with activated switch will be take into consideration 2 GB Memory Limit Disabled Enabled If enab...

Page 69: ... via the administrator password to enter a password press Ú and follow the screen prompts Password on boot Disabled Enabled Requires entry of a password before boot the system remains in secure mode until you enter the password Password on Boot takes precedence over Secure Mode Boot Secure Mode Timer Disabled 1 min 2 min 5 min 10 min 20 min 1 hr 2 hr Specifies the time out period of keyboard or mo...

Page 70: ... screen when secure mode is enabled the system is released by entering a password Floppy Write Protect Disabled Enabled Write protects the floppy disk drive when secure mode is enabled deactivate the write protect option by entering a password Front Panel lockout Disabled Enabled Disable front panel when secure mode activates Requires password to inlock system Menu item Option Description Table 16...

Page 71: ...led Enabled Activates the EMP password EMP Password Selects the EMP password EMP ESC Sequence Updated by the FPC firmware EMP Hang up Line String Modem Init String High Modem Init String EMP Access Mode Preboot Only EMP is enabled during power down or POST Always Active EMP is always enabled Disabled EMP is disabled EMP Restricted Mode Access Disabled Enabled Disables power down front panel NMI an...

Page 72: ...ty Error signal AERR is enabled for each processor that supports it Disable AERR is ignored Assert NMI on BERR Disabled Enabled Generates an NMI the Firmware SMIs option must be enabled to assert an NMI Assert NMI on PERR Disabled Enabled Generates an NMI the SERR option is required Assert NMI on SERR Disabled Enabled Generates an NMI Enable Host Bus Error Disabled Enabled Allows host single and m...

Page 73: ...n only Chassis Serial Number For information only BMC Revision For information only FPC Revision For information only HSC Revision For information only Table 19 Server Management information Menu item Option Description COM Port Address Disabled 3F8 2F8 3E8 Selects the address of the serial port Make sure that these values are identical to those of serial ports A and B in the I O Device Configu ra...

Page 74: ...vices 1 Legacy Floppy Devices Use the Ê and Ë arrows to select a device Press or to move the device up or down in the list to change the sequence press Esc to exit this menu Hard Drive Bootable Ad In Card The system attempts to boot the operating system from the first disk drive on the list If it does not find an operating system the system tries the next drive on the list until it finds an operat...

Page 75: ... Exit Discarding Changes Exits Setup without saving the changes to CMOS RAM Load Setup Defaults Loads the Setup default values Load Custom Defaults Loads the user defined default values Save Custom Defaults Saves changes to the user defined default values normally PhoenixBios reads the Setup settings from CMOS RAM However if CMOS RAM fails BIOS uses user defined values if such values have been spe...

Page 76: ...essed archive that must be extracted to three floppy disks These floppy disks are then loadable I Refer to the README TXT file for further information on using and operating the SSU The program provides a graphical user interface GUI that has been extended for server configuration and which supports the following functions Assignment of resources ports memory IRQs DMA to devices and add on boards ...

Page 77: ...ant to run SETUP Ê Write down the current settings from the BIOS Setup program I Do not skip set 2 You will need these settings to configure your computer at the end of the procedure Creating bootable floppy disks Ê Use a DOS or Windows 95 system to create the floppy disk Ê Insert the disk in drive A Ê At the C prompt enter the following for an unformated floppy disk format a s or the following fo...

Page 78: ...ty Flash BIOS Download For updating observe the given flash sequence Example 1 BMC V 26 Not necessity of user entries 2 FRU SDR V1 01 Ê Select Load the SDR from file and eventually the installed CPU frequency with 600 MHz and above 3 FPC V 18 Not necessity of user entries 4 BIOS V 20 with User Binaries V1 03 The prompt appears often CR Ê Confirm each time with Return Ú 5 HSC V 6 Not necessity of u...

Page 79: ... leave the update disk in drive A and turn on the server Then continue with the procedure for updating BIOS 5 4 2 4 Changing the BIOS language You can use the BIOS update utility to change the language used for BIOS display Use a bootable floppy disk containing the flash utility and language files Ê Boot the server with the bootable floppy disk in drive A The user interface for the BIOS update uti...

Page 80: ...utility detects the SCSI host adapter on the system board You can use this utility to change default values check and or change SCSI device settings that may conflict with those of other servers Running the SCSI utility Ê To start the program press Alt Q when the following message is displayed on the screen Press Alt Q to start QLogic Configuration Utility 5 4 5 Installing PCI hot plug software Th...

Page 81: ...u have entered either password You can only change the server configuration with BIOS Setup if you have entered the administration password Secure boot mode Secure boot mode allows you to boot the server and run the operating system However you cannot use the keyboard or the mouse until you enter the user password You can use BIOS Setup to put the server in secure boot mode If BIOS detects a CD RO...

Page 82: ...on the front panel are locked when the server is in secure mode To terminate secure mode enter your user password Floppy disk write protection If floppy disk write protection is enabled in BIOS Setup the floppy disk drive is only protected while the server is in secure mode Blanking the screen If screen blanking is enabled in BIOS Setup nothing is displayed on the screen when the server is in secu...

Page 83: ...e problem proceed as follows Ê Make a note of the steps and the circumstances that led to the fault Also make a note of any error messages displayed Ê Switch off the server Ê Contact your customer service 7 1 Power on indicator remains dark The power on indicator remains dark after you have switched on your device Power cable incorrectly connected Ê Make sure that the power cable is correctly conn...

Page 84: ...he appropriate password Brightness control is set to dark Ê Set the brightness control to light For detailed information please refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded insulated socket Ê Check whether the monito...

Page 85: ...accordingly 7 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for your...

Page 86: ... 8 Time and date are not correct Ê Set the time and or date in the operating system or in BIOS Setup I If the time and date are repeatedly wrong when you switch on your server you must change the lithium battery Please contact our service department 7 9 System will not boot The system will not boot after installing a new hard disk drive SCSI configuration incorrect Ultra Wide SCSI controller Ê In ...

Page 87: ...e reported defective This error message may occur when the server has a disk array controller Disk array controller is not configured for this hard disk drive The drive was probably installed with the system switched off Ê Reconfigure the disk array controller for the hard disk drive with the DAC utility DACCF or EzAssist Refer to the documentation for the disk array controller for further informa...

Page 88: ... failed at offset 0231 Shadow RAM failed at offset 0232 Extended RAM failed at offset 0250 System battery is dead replace and run BIOS Setup 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from EISA CMOS 0297 Extended memory error 02B0 Diskett...

Page 89: ...or left processor 2 8166 Unable to apply BIOS update for left processor 3 8167 Unable to apply BIOS update for left processor 4 8168 Right processor 1 L2 cache failed 8169 Right processor 2 L2 cache failed 816A Right processor 3 L2 cache failed 816B Right processor 4 L2 cache failed 816C Left processor 1 L2 cache failed 816D Left processor 2 L2 cache failed 816E Left processor 3 L2 cache failed 81...

Page 90: ... Right processor 1 failed BIST 8211 Right processor 2 failed BIST 8212 Right processor 3 failed BIST 8213 Right processor 4 failed BIST 8214 Left processor 1 failed BIST 8215 Left processor 2 failed BIST 8216 Left processor 3 failed BIST 8217 Left processor 4 failed BIST 8220 Right processor 1 internal IERR failure 8221 Right processor 2 internal IERR failure 8222 Right processor 3 internal IERR f...

Page 91: ...or 3 disabled 8247 Left processor 4 disabled 8250 Right processor 1 failed FRB level 3 timer 8251 Right processor 2 failed FRB level 3 timer 8252 Right processor 3 failed FRB level 3 timer 8253 Right processor 4 failed FRB level 3 timer 8254 Left processor 1 failed FRB level 3 timer 8255 Left processor 2 failed FRB level 3 timer 8256 Left processor 3 failed FRB level 3 timer 8257 Left processor 4 ...

Page 92: ...ft processor 4 failed initialization 8270 Memory module 1 failed 8271 Memory module 2 failed 8280 Coherency filter failed left data test 8281 Coherency filter failed right data test 8290 Coherency filter failed left address test 8291 Coherency filter failed right address test Code Error message Table 23 POST error codes and messages ...

Page 93: ...e e g installing or removing boards or drives Ê If you do not wish to carry out hot plug operations then shut down the operating system switch the server off and pull the power plugs out of the power outlet 8 1 Opening closing the server 8 1 1 Removing the front bezel Figure 15 Removing the front bezel Ê Pull the front bezel in the direction of the arrow and remove it at an angle ...

Page 94: ...ting the front bezel Ê Place the front bezel at an angle on the metal clips and push it on the top edges to the chassis in the direction of the arrow until the snaps engage V CAUTION If you open the server during operation make sure that you do not press the power or reset button on the front panel inadvertently ...

Page 95: ...he PCI bus hot plug cover Figure 17 Removing the PCI bus hot plug cover Ê Remove the two holding screws Ê Push the cover uniformly ca 2 5 cm in the direction of the arrow to disengage the tabs along the front of the cover from the top cover and remove it Mounting is performed in reverse order ...

Page 96: ...Shut the server down turn the server off and disconnect it from the line voltage V CAUTION Turning off the server does not disconnect it from the line voltage In order to fully disconnect from the line voltage you must pull out the power plug Ê Remove the two holding screws Ê Push the cover uniformly ca 2 5 cm in the direction of the arrow to disengage the row of tabs attaching the cover to the ch...

Page 97: ...t If a SCSI hard disk drive is operated on a RAID controller and belongs to a disk array operated with RAID level 1or 5 a hard disk drive can be swapped during operation hot swap To swap a hard disk you need a hard disk drive with the same or higher capacity A rebuild on the new hard disk drive is performed automatically after the swap provided the RAID controller is correctly configured Refer to ...

Page 98: ...stem expansions Figure 19 Hot plug hard disk drive with slide in module Two status LEDs monitor the status of each drive Figure 20 Status indicators for hot plug disk drives busy Hard disk drive active fault Hard disk drive faulty b u s y f a u l t ...

Page 99: ...ves during operation proceed as follows If you wish to insert a hard disk drive in an empty bay then the dummy module must be removed from this bay beforehand Installing removing the dummy module is performed in the same manner of the hard disk drives LED green HDD BUSY lights drive active does not light drive inactive LED orange HDD FAULT in conjunction with a disk array controller does not light...

Page 100: ...lectromagnetic compatibility and fire protection Figure 21 Removing a hard disk drive Ê Look at the orange LEDs to determine which drive is bad Ê Swing up the handle of the hard disk drive slide in module completely 1 and pull the slide in module out 2 Installing occurs in reverse order Ê Push the hard disk drive slide in module into the bay as far as possible and then swing down the handle of the...

Page 101: ...dummy cover in the empty bay Make sure that the dummy cover engages properly in the bay The SCSI IDs of the hard disk drive slide in modules are permanently assigned see also section Addresses for SCSI devices on page 117 The following applies if SCSI hard disk drives are operated on a RAID controller RAID level 0 Rebuild is not possible If a hard disk drive fails its data is lost RAID level 1 wit...

Page 102: ...ply failure LED on the front panel turns on you can determine which power supply unit is defective by checking the three status LEDs of each supply unit figure 22 on page 94 and or table 25 on page 95 1 Power supply unit ready 2 Power supply unit failure 3 The power supply unit is about to fail in the near future because the fan is performing poorly The power supply unit should be exchanged as soo...

Page 103: ...limit may cause damage to certain drives Ê Look at the yellow LED 2 on the back side of the server see figure 22 on page 94 to determine which power supply unit is defective LED green 1 LED yellow 2 LED yellow 3 Description OFF OFF OFF No AC power blinking OFF OFF No AC power standby outputs on ON OFF OFF DC outputs on Power supply unit okay OFF ON OFF Power supply unit failure ON blinking none la...

Page 104: ... front side of the server and covered by the front bezel The fan status can be displayed via the server management software ServerView Additionally when a fan fails the yellow fan failure LED on the front panel will be on continuously Which fan is defective can be determined by checking each yellow LED mounted next to each fan under the fan housing cover I Even though the server can continue opera...

Page 105: ...osen the screw slide the cover in the direction of the arrow and lift it During fan exchange the cover remains tipped Ê Look at the yellow LEDs to determine which fan is defective I The indicators are placed next each fan They have the form of an arrow which explains onto the assigned fan Ê Insert your thumb and forefinger into the grasp holes 1 and pull the fan straight up out of the housing figu...

Page 106: ...xpansions Figure 25 Removing a fan Mounting is performed in reverse order I Fans are keyed and can be inserted in only one way Be sure that the fan connector mates with the front panel connector when aligning the fan in the fan cavity 1 ...

Page 107: ...which show the current status of the slot One LED is visible on the back of the server from the outside the other is located on the inside in the area of the locking clip of the related slot Figure 26 PCI locking mechanism The PCI hot plug mechanism is a rotating part that actuates a microswitch After the LED shows which slot is powered down the PCI board can be removed by pressing on the mechanis...

Page 108: ... provided with the server start CD which enables the necessary function for the swapping of PCI boards of same hot swap type see section Installing PCI hot plug software on page 72 LED indicators The following table shows the possible display modes and their meaning Voltage indicator green Warning indicator yellow Status description OFF OFF Emergency off status The PCI slot locking mechanism was l...

Page 109: ...es must be used to install the boards according to national electrotechnical guidelines PCI boards can be extremely sensitive to electrostatic discharge and must always be handled carefully After removing the board from its protective wrapper or the server place it with the component side up on a non conductive antistatic surface Do not slide the board over any surface Read the documentation suppl...

Page 110: ...ove the adapter then click OK is displayed The power LED green must be dark and the warning LED yellow must be blinking Ê Remove the hot plug PCI cover see the section Removing mounting the PCI bus hot plug cover on page 87 Ê Remove any cables connected to the board Figure 27 Removing the PCI board Ê Release the PCI locking mechanism and remove the board Ê Confirm the message Remove the adapter th...

Page 111: ...new board of the same type in the bay and press it carefully into the corresponding slot Ê Activate the PCI bay with the PCI locking mechanism This also secures the board Ê If necessary plug the cables in again Ê Select the Add function The new board is operating when the status indicator in the PCI hot plug utility indicates OK Ê Mount the hot plug PCI cover see the section Removing mounting the ...

Page 112: ...lot and remove the slot partition V CAUTION Any unoccupied PCI slots must be equipped with partitions to ensure that the electromagnetic emission properties of the server are observed and that the server components are cooled properly Ê Start the PCI hot plug utility from the Control Panel Ê If necessary set jumpers and switches on the new board according to the instructions supplied by the manufa...

Page 113: ...ary L1 cache the secondary cache L2 the thermal plate the cover The processor units are located on two processor carrier boards which in turn are connected to the main processor carrier board A processor carrier board can accommodate up to four processor units The server can accommodate up to eight Intel Pentium III Xeon processors with a clock frequency of 550 MHz and or 700 MHz and higher The 55...

Page 114: ...106 U41243 J Z156 1 76 Processor expansion System expansions Figure 30 Processor unit and FSB terminator 1 Cover 2 Guide 3 Eject insert lever 2 3 1 2 1 3 ...

Page 115: ...ant notes on page 11 The processors can be extremely sensitive to electrostatic discharge ESD and always require careful handling After removing a processor from its protective wrapper or from a processor carrier board place it on a non conductive static free surface Do not slide the processor over any surface Ê Remove the top cover see the section Removing mounting the top cover on page 88 Figure...

Page 116: ...two screws Ê Replace the top cover see the section Removing mounting the top cover on page 88 8 7 Memory expansion Main memory resides on two carrier boards called memory modules The memory modules are located under the control panel on the front of the server and are connected with the main processor carrier board via a connection modules Each memory modules contains slots for 16 DIMMs The memory...

Page 117: ...gu ration offers the highest performance because it allow the two modules to be used in a balanced fashion reducing address conflicts In interleaved mode the DIMMs must be installed in pairs one on each module and in the same locations Jx on each module see figure 32 on page 109 Single port mode one memory module The single memory module responds to all memory addresses The DIMMs on this single ca...

Page 118: ... if two modules are used BIOS automatically detects sizes and initializes memory conventional and extended memory according to the type size and speed of the installed DIMMs and reports memory size and allocation to the system via the configuration registers V CAUTION Observe the safety information and the information on handling electro static sensitive components in the chapter Important notes o...

Page 119: ...h the socket J1 J16 on the module Insert the DIMM into the socket and press down firmly until it is seated correctly 1 Ê Secure the DIMM by carefully pushing the two levers 2 to an upright position The DIMMs are removed in reverse order V CAUTION Use extreme care when removing a DIMM Apply only enough pressure on the ejector levers to release the DIMM 1 2 2 ...

Page 120: ...tion on handling electro static sensitive components in the chapter Important notes on page 11 Ê Remove the front bezel see the section Removing the front bezel on page 85 Figure 34 Removing the memory module cover Ê Remove the memory module cover by removing the four fastening screws and carefully sliding the cover in the direction of the arrow ...

Page 121: ...module by simultaneously rotating the eject insert levers outward 90 and remove the module from its slot in the direction of the arrow V CAUTION Support the entire length of the module as you remove it The module is more than 30 cm long and could be damaged if you allow it to bend by supporting only one end ...

Page 122: ...the edge of the module Ê Mount the memory module cover four screws and the front bezel Ê Use BIOS Setup to configure the system and if necessary specify the correct expanded memory attributes 8 8 RemoteView storage medium For use RemoteView the remote test and diagnosis system on the N800 servers an optional RemoteView IDE storage medium chipDISK for RemoteView is available The IDE storage medium ...

Page 123: ...ry Master and the Primary Slave submenu see section 5 3 3 on page 51 For both Primary Master and for Primary Slave the value for Type has to be set to auto as default I With this default settings the IDE ChipDISK is not visible as drive in the standard administration environment e g windows explorer Ê Start RemoteView via the ServerView restart option Boot Diagnostic System Ê End RemoteView with m...

Page 124: ...ardware fails The RSB is a PCI board which includes a completely independent system It has a separate operating system with web server and SNMP agent and can be driven optionally by an external power supply or by a battery pack Figure 36 RemoteView Service Board The board is installed in a PCI slot and connected to the I O board V CAUTION The RSB can only be mounted when the system is switched off...

Page 125: ... the necessary SCSI terminations are already installed on the server No terminations may be plugged in to the drives The SCSI IDs for the hard disk drives are not set on the drive itself but deter mined by the slot on the SCSI backplane The two slots of the hard disk drives lead to a SCSI backplane The hard disk drives are connected in series to a channel SCSI ID 0 left drive SCSI ID 1 right drive...

Page 126: ...ve is connected to the lower SCSI backplane Configuration with 2 channel and or 3 channel Disk Array Controller The controller is installed into a PCI slot The SCSI channels are connected each with one of the SCSI backplanes two hard disk drives each One free SCSI channel of the onboard LVD U2W SCSI controller is available for the optional SCSI SE backup drive The second free SCSI channel of the o...

Page 127: ...d Restart BIOS Basic Input Output System BMC Baseboard Management Controller CAN Controller Area Network CC Cache Coherency CD Compact Disk CD ROM Compact Disk Read Only Memory CHS Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DAC Disk Array Controller DC Direct Current ...

Page 128: ...nagement Interface ECC Error Checking and Correcting ECP Extended Capabilities Port EEPROM Electrically Erasable Programmable Read Only Memory EMP Emergency Management Port EPP Enhanced Parallel Port ESD ElectroStatic Discharge FPC Front Panel Controller FRU Field Replaceable Unit FSB Front Side Bus GUI Graphical User Interface ...

Page 129: ...ment IDE Intergrated Drive Electronics IRQ Interrupt Request Line LBA Logical Block Address LCD Liquid Crystal Display LUN Logical Unit Number LVDS Low Voltage Differential SCSI LWL LichtWellenLeiter MMF Multi Mode Faser NMI Non Mascable Interrupt NVRAM Non Volatile Random Access Memory OS Operating System ...

Page 130: ... RAID Redundant Arrays of Independent Disks RAM Random Access Memory ROM Read Only Memory RSB Remote Service Board RTC Real Time Computer RTDS Remote Test und Diagnose System SAF TE SCSI Accessed Fault Tolerance Enclosures SBE Single Bit Error SCA Single Connector Attachment SCSI Small Computer System Interface SDR Sensor Data Record ...

Page 131: ...U41243 J Z156 1 123 Abbreviations SEL System Event Log SMI System Management Interrupt SSU System Setup Utility SVGA Super Video Graphics Adapter USB Universal Serial Bus VGA Video Graphics Adapter ...

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Page 133: ...er Rack Technisches Handbuch Technical Manual 4 PRIMERGY S40 DF Storage Subsystem Operating manual 5 CAN MMF CAN Multi Mode Faser Technisches Handbuch Technical Manual 6 ServerView 2 x Server Management User Manual 7 ServerView Extension ServerView Extension für HP OpenView NNM 8 ServerView Plus für Tivoli 1 x 9 RemoteView Version 2 x User Manual 10 Remote Service Board Installationsanleitung Inst...

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Page 135: ...tification 10 certification 10 chipDISK 114 configuring 115 cleaning screen mouse server keyboard 43 configuration software 45 configuring server 38 consumables 16 D data protection 73 date incorrect 78 devices connecting to server 28 dimensions 9 disk array controller DAC not configured for drive 79 disposal of devices 17 drive defective 79 reported dead 79 dummy modul SCSI hard disk drive 92 E e...

Page 136: ...t be read written 78 floppy disk drive eject button 35 power on indicator 35 floppy disk write protection 74 G graphics card 29 H hard disk drive 89 hard disk slide in module 3 inch 2 hard disk subsystem 2 hard disks hot replace capable 3 height units server 20 hot plug hard disk drive 89 hot plug PCI 3 adding boards 104 functionality 100 replace utility 100 replacing boards 101 status indicator 1...

Page 137: ...cator 34 power supply unit status indicator 94 power on indicator 34 remains dark 75 Power ON Self Test POST 45 Prefailure Detection and Analysing 3 processor expansion 105 FSB terminator 107 installing unit 107 108 unit 105 product safety 10 property protection 73 R RAID controller 89 RAID level 93 recycling of devices 17 Remote Service Board RSB 116 RemoteView 31 114 replace hot plug PCI board 1...

Page 138: ...tilities 45 spring nuts 20 standards 10 summary of contents 6 switching off server 37 switching on server 37 switch off time specified 37 switch on time specified 37 system expansion RemoteView storage medium 114 system will not boot 78 T take back of devices 17 target group 5 technical data 9 time incorrect 78 troubleshooting server 75 U unpacking 19 utility 45 hot plug PCI replace 100 installing...

Page 139: ...System U41243 J Z156 1 76 Comments Suggestions Corrections Submitted by Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Germany Fax 49 0 700 372 00001 email manuals fujitsu siemens com http manuals fujitsu siemens com ...

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Page 141: ...System U41243 J Z156 1 76 Comments Suggestions Corrections Submitted by Fujitsu Siemens Computers GmbH User Documentation 33094 Paderborn Germany Fax 49 0 700 372 00001 email manuals fujitsu siemens com http manuals fujitsu siemens com ...

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