background image

Describes how to control the printer and necessary information
when you develop applications.

Describes setup and installation of the product and peripherals.

Describes how to handle the product.

Describes interfaces, connectors, and character code tables.

Describes features and general specifications for the product.

Technical Reference Guide

M00028501

Rev. B

  Product Overview

  Setup

  

Application Development Information

  Handling

  Appendix

Summary of Contents for TM-T20

Page 1: ...stallation of the product and peripherals Describes how to handle the product Describes interfaces connectors and character code tables Describes features and general specifications for the product Technical Reference Guide M00028501 Rev B Product Overview Setup Application Development Information Handling Appendix ...

Page 2: ...rs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation ...

Page 3: ... carefully to avoid serious bodily injury CAUTION Provides information that must be observed to prevent damage to the equipment or loss of data Possibility of sustaining physical injuries Possibility of causing physical damage Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction Provides important information and usef...

Page 4: ...ltiple loads on the power outlet Overloading the outlet may lead to fire Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or m...

Page 5: ...ty after a full evaluation CAUTION Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage or fire Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equip...

Page 6: ... of POS systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Appendix Specifications of Interface and Connector Character Code Tables ...

Page 7: ...fline 17 Connectors 17 Error Status 18 Automatically Recoverable Errors 18 Recoverable Errors 18 Unrecoverable Errors 19 NV Memory Non Volatile Memory 20 NV Graphics Memory 20 User NV Memory 20 Memory Switches 20 R E Receipt Enhancement 21 User defined Page 21 Maintenance Counter 21 Product Specifications 22 Printing Specifications 23 Character Specifications 24 Paper Specifications 25 Printable A...

Page 8: ...ecting the Optional Buzzer Unit 50 Connecting the Buzzer Unit 50 Connecting the Cash Drawer 52 Connecting the Drawer Kick out Cable 52 Drawer Connection Diagram 53 Application Development Information 55 How to Control the Printer 55 Selecting a Driver 55 ESC POS Commands 56 Software and Manuals 62 Printer Drivers 62 Utilities 64 How to Get Drivers Manuals and the Utility 65 Setting Checking Modes ...

Page 9: ... 4 PC863 Canadian French 92 Page 5 PC865 Nordic 93 Page 11 PC851 Greek 94 Page 12 PC853 Turkish 95 Page 13 PC857 Turkish 96 Page 14 PC737 Greek 97 Page 15 ISO8859 7 Greek 98 Page 16 WPC1252 99 Page 17 PC866 Cyrillic 2 100 Page 18 PC852 Latin2 101 Page 19 PC858 Euro 102 Page 20 KU42 Thai 103 Page 21 TIS11 Thai 104 Page 26 TIS18 Thai 105 Page 30 TCVN 3 Vietnamese 106 Page 31 TCVN 3 Vietnamese 107 Pa...

Page 10: ... Cyrillic 122 Page 47 WPC1253 Greek 123 Page 48 WPC1254 Turkish 124 Page 49 WPC1255 Hebrew 125 Page 50 WPC1256 Arabic 126 Page 51 WPC1257 Baltic Rim 127 Page 52 WPC1258 Vietnamese 128 Page 53 KZ1048 Kazakhstan 129 Page 255 User Defined Page 130 International Character Sets 131 ...

Page 11: ...m Windows printer drivers OPOS ADK OPOS for NET ADK JavaPOS ADK and other drivers Linux CUPS Mac driver are available Printing of various types of bar codes GS1 DataBar and two dimensional symbols PDF417 QR code MaxiCode Composite Symbology is supported A maintenance counter function is supported Multiple languages are supported for code pages Windows drivers and utility software Interface USB ser...

Page 12: ...Various installation layouts horizontal vertical and wall hanging installation are selectable Software Documents Disc is included containing drivers utility software and manuals Optional buzzer unit is available ...

Page 13: ...for operation check Power switch cover Power switch waterproof cover Wall hanging bracket Screws for wall hanging bracket Rubber feet for vertical installation Control panel label for vertical installation 58 mm width paper guide plate Interface cable AC cable TM T20 Software Documents Disc containing drivers utilities and documentation Setup Guide Warranty certificate May not be included dependin...

Page 14: ...14 Options Affixing tape for fixing the printer Model DF 10 External buzzer unit Model OT BZ20 ...

Page 15: ...efore turning the printer off it is recommended to send a power off command to the printer If you use the power off sequence the latest maintenance counter values are saved Maintenance counter values are usually saved every two minutes For information about ESC POS commands see the ESC POS Application Programming Guide WARNING If an accident occurs with the power switch cover attached unplug the A...

Page 16: ...lar operation online 3 Paper LED orange Lights when there is no more roll paper Off when there is a sufficient amount of roll paper remaining Flashes when a self test is in progress or when macro execution standby state 4 Feed button Pressing this button once feeds the roll paper by one line Holding this button down feeds the roll paper continuously When installing the printer vertically or hangin...

Page 17: ...ctor panel on the lower rear of the printer Drawer kick out connector Connects the cash drawer or the optional external buzzer Interface connector Connects the printer with the host computer interface AC inlet Connects the AC cable For a USB interface do not turn on the printer before installing the printer driver For information about how to connect the interface connector cash drawer and optiona...

Page 18: ...ry measure Roll paper cover open error The roll paper cover was opened during printing Recovers automatically when the roll paper cover is closed Print head temperature error A high temperature outside the head drive operating range was detected Recovers automatically when the print head cools Error Error description Error LED flashing pattern Recovery measure Autocutter error Autocutter does not ...

Page 19: ...error After R W checking the printer does not work correctly High voltage error The power supply voltage is extremely high Low voltage error The power supply voltage is extremely low CPU execution error The CPU is executing an incorrect address Internal circuit connection error Internal circuits are not connected correctly LED ON LED OFF Approx 160 ms LED ON LED OFF Approx 160 ms LED ON LED OFF Ap...

Page 20: ...ou can store and read text data for multiple purposes such as for storing a note including customizing or maintenance information of the printer Use ESC POS commands to store and read the text data Memory Switches With the memory switches which are software switches for the printer you can configure various settings of the printer For information about the memory switch see Setting the Memory Swit...

Page 21: ... so that you can also print characters not resident in the printer Maintenance Counter With this function printer information such as the number of lines printed the number of autocuts and printer operation time after the printer starts working is automatically stored in NV memory You can read the information with the Status API of the APD or OPOS ADK to use it for periodical checks or part replac...

Page 22: ...ned page area 64 KB Barcode two dimensional symbol printing UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 CODE 39 ITF CODABAR NW 7 CODE 93 CODE 128 GS1 128 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked PDF417 QR CODE MaxiCode Composite Symbology Power supply Supply voltage AC10...

Page 23: ... 25 mm 0 0098 2 dots Font B 9 x 17 0 25 mm 0 0098 2 dots 42 column mode Font A 13 x 24 0 38 mm 0 015 3 dots 0 25 mm 0 0098 2 dots Font B 9 x 17 0 25 mm 0 0098 2 dots 0 25 mm 0 0098 2 dots Line spacing 3 75 mm 1 5 initial setting programmable by command Maximum print speed 150 mm s 5 91 s To change the paper width you need to install the 58 mm width paper guide plate and to make the paper width set...

Page 24: ...izontal spacing 42 column mode Font A 13 24 including 3 dot horizontal spacing 9 17 including 2 dot horizontal spacing Font B 9 17 including 2 dot horizontal spacing 12 24 including 2 dot horizontal spacing Character size Standard Double height Double width Double width double height Normal mode initial setting FontA 1 25 3 00 mm 1 25 6 00 mm 2 50 3 00 mm 2 50 6 00 mm Font B 0 88 2 13 mm 0 88 4 26...

Page 25: ...ximum Roll paper spool Inside 12 mm 0 47 Outside 18 mm 0 71 Roll width when taken up 80 0 5 1 0 mm 58 0 5 1 0 mm Paper width 79 5 0 5 mm 57 5 0 5 mm Specified roll paper type NTP080 80 NTP058 80 Paper must not be pasted to the roll paper spool For the best print quality for each paper type it is recommended to set the print density See Setting the Memory Switches Receipt Enhancement on page 43 ...

Page 26: ... the left side and 4 5 mm 0 18 on the right side 58 mm paper width setting The maximum printable area of paper with a width of 57 5 0 5 mm 2 26 0 02 is 52 6 0 2 mm 2 07 0 008 420 dots and the approximate space is 3 0 mm 0 12 on the left side and 2 0 mm 0 079 on the right side 79 5 0 5 mm 3 13 0 02 72 1 0 2 mm 2 84 0 008 3 0 mm 0 12 4 5 mm 0 18 57 5 0 5 mm 2 26 0 02 52 6 0 2 mm 2 07 0 008 3 0 mm 0 ...

Page 27: ...ly as a result of paper slack or variations in the paper Take this into account when setting the cutting position of the autocutter Autocutter blade position Approx 27 1 Approx 10 5 Manual cutter position Center of the print dotline units mm All the numeric values are typical Paper feed direction ...

Page 28: ...y or a low voltage error Therefore the printing length must not exceed the following values when printing with high print ratio Print ratio Number of dots being energized per one dot line Total number of dots per one dot line 576 dots Maximum permissible printing length on print ratio Supply voltage AC 100 240V 50 60 Hz Rated current 1 0 A Print ratio 80 100 Print example Print length 30 mm 20 mm ...

Page 29: ...90 RH except for paper Acoustic noise operating Approximately 55 dB bystander position Note The values above are measured in the Epson evaluation condition Acoustic noise differs depending on the paper used printing contents and the setting values such as print speed or print density Relative humidity Operating environment range 90 60 80 10 20 40 0 0 10 20 30 40 50 Ambient temperature RH 34 C 90 4...

Page 30: ... External Dimensions and Mass Height Approximately 146 mm 5 75 Width Approximately 140 mm 5 51 Depth Approximately 199 mm 7 83 Mass Approximately 1 7 kg 3 74 lb except for roll paper 140 146 199 Units mm ...

Page 31: ...ons along with the setup flow of the product and peripherals 2 Changing the Paper Width page 36 7 Connecting the Cash Drawer page 52 6 Connecting the Optional Buzzer Unit page 50 4 Connecting to the Power Source page 42 3 Connecting the Printer to the Host Computer page 37 5 Setting the Memory Switches Receipt Enhancement page 43 1 Installing the Printer page 32 ...

Page 32: ...luded accessories Take measures to prevent the printer from moving by vibration during paper cutting and when using a drawer Affixing tape Model DF 10 is provided as an option Do not place the printer in dusty locations Do not knock or strike the printer This may cause defective print Do not catch cables or foreign matter under the printer Horizontal installation Vertical installation Hanging on a...

Page 33: ...ht to the mounting surface using the included wall hanging bracket 1 Attach the control panel label for vertical installation on the roll paper cover 2 Install the wall hanging bracket on the printer and fix it using 2 included screws 3 Attach 2 rubber feet in the rectangular indents in the printer case and attach 2 rubber feet within the scribed line on the hanging bracket 4 Place the printer wit...

Page 34: ...m 3 15 Make sure the length of the screw s body in the wall is 10 mm 0 39 or more and the length outside the wall is 3 to 4 mm 0 12 to 0 16 R To fix the printer securely install the wall hanging bracket on a wall made of wood concrete or metal The thickness of the wall should be 10 mm 0 4 or more Be sure to use metallic screws The screws on the wall side must have a pull out strength of 150 N 15 3...

Page 35: ...installed 2 screws from the printer install the wall hanging bracket on the printer and fix it using the screws R 4 Align the holes in the wall hanging bracket with the screws on the wall and hook it securely Screws Wall hanging bracket ...

Page 36: ...les in the printer and push it downwards Because some parts of the print head and the autocutter contact the platen and they may become worn out once you change the paper width from 80 to 58 mm and use the printer you cannot change it back to 80 mm When changing the paper width be sure to make the setting for the paper width with the memory switch For information about the memory see Setting the M...

Page 37: ... to the host computer via the serial port Pass through connection This printer is connected to the host computer through the serial interface via the customer display DM D Be sure to install the printer driver before connecting the printer to the host computer The printer uses modular connectors specifically designed for the cash drawer Do not connect the connector to an ordinary telephone line Th...

Page 38: ...s tighten them to secure the connectors firmly When using interface cables equipped with a grounding line attach the ground line to the screw hole marked FG on the printer 2 Connect the other end of the serial cable to the host computer WARNING Be sure to turn off the power supply for both the printer and host computer before connecting the cables Serial cable ...

Page 39: ... to be connected connect it to the host computer via the serial port Connecting the USB interface cable 1 Connect the USB cable to the USB upstream connector 2 Connect the other end of the USB cable to the host computer The modular cable is amounted on the cash drawer TM T20 Cash drawer USB cable Modular cable Power supply unit AC cable AC cable DM D Serial cable USB cable ...

Page 40: ...the printer to a network by a LAN cable via a hub Ethernet interface connection diagram The modular cable is amounted on the cash drawer 10 100BASE T TM T20 Serial cable Modular cable Cash drawer DM D Power supply unit AC cable AC cable ...

Page 41: ...e the IP Address Setup Utility for UB E03 is required For detailed information about the setup methods see Setting IP Address Using EPSON TMNet WinConfig Setting IP Address Using arp ping Command Checking Changing the Settings Initializing and ESPON TMNet WebConfig in the UB E03 Technical Reference Guide You can obtain the IP Address Setup Utility for UB E03 and the UB E03 Technical Reference Guid...

Page 42: ...C plug into a wall socket WARNING Never insert the AC cable plug into a socket that does not meet the rated voltage requirements of the printer Doing so may result in damage to the printer Should a fault ever occur immediately turn off the power to the printer and unplug the AC cable from the wall socket Do not turn on the printer before installing the printer driver AC cable AC inlet ...

Page 43: ...ine feed USB power saving function Release condition of receive buffer BUSY Customized Values Roll paper width Print density Print speed Character code table default International character default Number of columns Autocutting after closing cover Font A auto replacement Font B auto replacement Optional buzzer Communication condition of USB interface Communication condition of serial interface Rec...

Page 44: ...e printer enters the BUSY state after power is turned on and when a self test is being run If BUSY condition is set to Receive buffer full the printer will not become BUSY When the cover is open When paper is fed by the FEED button When printing has stopped for a paper out When macro execution ready state When error has occurred The USB power saving function is valid only when the USB interface co...

Page 45: ...formation about how to change the paper width see Changing the Paper Width on page 36 Because some parts of the print head and the autocutter contact the platen and they may become worn out once you change the paper width from 80 to 58 mm and use the printer you cannot change it back to 80 mm Original Paper type Density Level TF50KS E TF60KS E PD150R PD160R PD190R P220AGB 1 P300 P310 P350 AF50KS E...

Page 46: ...ing USA Number of columns Standard mode initial setting 42 column mode Autocutting after closing cover Cuts initial setting Does not cut Font A auto replacement Does not replace initial setting Font B Font B auto replacement Does not replace initial setting Font A For the character code table see Character Code Tables on page 87 For the character code table see International Character Sets on page...

Page 47: ... pattern Pulse 1 Selectable from Patterns A to E Initial setting Pattern A Buzzer frequency Pulse 1 Does not sound Sounds 1 time initial setting Sound pattern Pulse 2 Selectable from Patterns A to E Initial setting Pattern B Buzzer frequency Pulse 2 Does not sound Sounds 1 time initial setting For information about how to connect the optional buzzer see Connecting the Optional Buzzer Unit on page ...

Page 48: ...r second Parity None initial setting Even Odd Data bit 7 bits 8 bits initial setting Flow control DTR DSR initial setting XON XOFF Communication condition of USB interface USB printer class initial setting USB vendor defined class Auto top logo Key code Selectable from key codes of registered logos If set to 7 bits printing from a printer driver is not possible ...

Page 49: ...ter Right Auto bottom logo Key code Selectable from key codes of registered logos Alignment Left Center Right Top logo when printer is powered on Enables Disables initial setting Top logo when cover is closed Enables initial setting Disables ...

Page 50: ...Receipt Enhancement on page 43 Connecting the Buzzer Unit The buzzer unit is recommended to be installed in the following positions When using the printer horizontally either side When using the printer vertically or on the wall either side top bottom only for wall hanging installation Be sure to turn off the printer before you connect disconnect the buzzer unit Do not connect both the optional bu...

Page 51: ...d peel off the backing paper on one side and stick the tape in the center of the attaching surface of the buzzer unit 4 Connect the cable of the buzzer unit to the drawer kick out connector on the printer 5 Peel off the backing paper on the other side of the affixing tape and attach the buzzer unit to the printer case Affixing tape Drawer kick out connector Printer case ...

Page 52: ...following conditions Otherwise devices may be damaged The load such as a drawer kick out solenoid must be connected between pins 4 and 2 or pins 4 and 5 of the drawer kick out connector When the drawer open close signal is used a switch must be provided between drawer kick out connector pins 3 and 6 The resistance of the load such as a drawer kick out solenoid must be 24 Ω or more or the input cur...

Page 53: ...ter 2 Setup 53 2 Drawer Connection Diagram 8 With shielded Drawer kick out connector Printer side User side Drawer kick out side Drawer open close switch Drawer kick out solenoid Control device 1 2 3 4 5 6 ...

Page 54: ...54 ...

Page 55: ...e driver operating environment see the installation manual for each driver When you newly develop an application Use APD if you want to print TrueType fonts or print many graphics OPOS ADK is recommended for system extensibility An OPOS driver is provided for various peripherals and it is a POS industry standard now It enables POS system efficiency reduction of development cost and effective use o...

Page 56: ...ed below See the ESC POS Application Programming Guide for more details ESC POS command functions Commands for printing Print and line feed Print and feed paper Print and feed n lines Print and return to standard mode in page mode Print and carriage return Print data in page mode Select print mode s Select the print speed Turn double strike mode on off Commands for line spacing Set line spacing Se...

Page 57: ...s Horizontal tab Set horizontal tab positions Set left margin Set print area width Select justification Set absolute print position Set relative print position Set print area in page mode Select print direction in page mode Set absolute vertical print position in page mode Set relative vertical print position in page mode Commands for bit image Transmit the NV graphic memory capacity Print the gra...

Page 58: ...t Select bit image mode Define downloaded bit image Print downloaded bit image Define Windows BMP NV graphics data Define Windows BMP download graphics data Commands for status Enable disable Automatic Status Back ASB Transmit status Transmit real time status Commands for barcode Print barcode Set barcode height Set barcode width Select print position of HRI characters Select font for HRI characte...

Page 59: ...ymbol data in the symbol storage area Two dimensional GS1 DataBar Set the width of module Two dimensional GS1 DataBar Set the maximum width of GS1 DataBar Expanded Stacked Two dimensional GS1 DataBar Store the data in the symbol storage area Two dimensional GS1 DataBar Print the symbol data in the symbol storage area Two dimensional GS1 DataBar Transmit the size information of the symbol data in t...

Page 60: ...for serial interface communication Write to NV user memory Read from NV user memory Commands for sub functions Initialize printer Transmit printer ID Set horizontal and vertical motion units Select peripheral device Generate pulse Generate pulse in real time Execute power off sequence Control buzzer optional external buzzer Clear buffer s Enable disable real time command Send real time request to ...

Page 61: ...it maintenance counter Commands for receipt enhancement Cancel set values for top bottom logo printing Transmit set values for top bottom logo printing Set top logo printing Set bottom logo printing Make extended settings for top bottom logo printing Enable disable top bottom logo printing ...

Page 62: ...pment Guide UnifiedPOS Retail Peripheral Architecture 2 Sample Program Guide EPSON OPOS ADK for NET OPOS ADK for NET allows you to develop applications that are compatible with Microsoft POS for NET When developing applications use a separate development environment such as Microsoft Visual Studio NET OPOS ADK for NET Installation Guide User s Reference SetupPOS Application Development Guide POSPr...

Page 63: ... Driver User s Manual TM T20 Mac Printer Driver Mac printer driver allows you to control the TM T20 using Common UNIX Printing System CUPS on Mac OS X This is a full raster printer driver It is able to print images text and vector graphics etc that an application displays With this driver many printer controls are possible such as paper cut timing control cash drawer control printing speed control...

Page 64: ... setting TM Net WinConfig User s Guide UB E03 Technical Reference Guide EpsonNet Simple Viewer Use for checking the status of EPSON printers connected to a network and EPSON TM BA printers connected to computers on a network EpsonNet Simple Viewer User s Manual TM BA EU Printer Remote Configuration Tool This is a package of EpsonNet Simple Viewer and TM T20 Utility First install this software in t...

Page 65: ...nstalled by the TM T20 installer in the included TM T20 Software Documents Disc You can also obtain them from one of the following URLs For customers in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go to the following web site http www epson pos com ...

Page 66: ...ol ROM version Interface type Receive buffer size BUSY condition Mounted multilingual fonts Print density Maintenance counter information head running length number of times of autocutting Memory switch settings Starting the self test mode Follow the steps below to run this mode 1 Close the roll paper cover 2 While pressing the Feed button turn on the printer Keep pressing the Feed button until th...

Page 67: ...or more 3 Press the Feed button to start the test print less than 1 second The printer starts test printing A rolling pattern is printed using only the resident character set After the test printing has finished the printer prints the following message and then the printer is initialized and returned to the normal mode completed If you select Mode Selection the printer goes to NV Graphics Informat...

Page 68: ... in hexadecimal numbers and their corresponding characters Turn off the printer or press the Feed button three times to return to the normal mode Printing example If there is no character corresponding to print data is printed If print data is less than one line press the Feed button to print the line Applications that confirm printer status may not work correctly during the hexadecimal dumping mo...

Page 69: ... the printer Keep pressing the Feed button until the printer starts printing The printer starts printing current status of the printer When the printer finishes printing the printer status the following message is printed and the Paper LED flashes The printer is now in the self test wait mode Select Modes by pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more...

Page 70: ... 5 Then press the Feed button Keep pressing the Feed button until the printer starts printing The printer starts printing the NV graphics information Turn the power off and on to return to the normal mode ...

Page 71: ... status the following message is printed and the Paper LED flashes The printer is now in the self test wait mode Select Modes by pressing Feed button Continue SELF TEST Less than 1 second Mode Selection 1 second or more 3 Press the Feed button Keep pressing the Feed button until the printer starts printing The printer starts printing instructions 4 Press the Feed button twice 5 Then press the Feed...

Page 72: ... second or more 3 Press the Feed button Keep pressing the Feed button until the printer starts printing The printer starts printing instructions 4 Press the Feed button three times Receive buffer capacity BUSY condition Processing when data receive error Auto line feed USB power saving function Release condition of receive buffer BUSY Roll paper width Print density Print speed Character code table...

Page 73: ... pressing the Feed button until the printer starts printing The printer starts printing instructions for settings Follow the instructions After one setting has been completed the printer stores the setting and then starts initializ ing After that the printer returns to the normal mode ...

Page 74: ...74 ...

Page 75: ... open the roll paper cover during printing or autocutting The printer may be damaged Do not touch the manual cutter with your hands when installing or replacing the roll paper Otherwise you may be injured because the manual cutter blade is sharp Use roll paper that meets the printer specification For details about paper specification see Paper Specifications on page 25 Paper must not be pasted to ...

Page 76: ...76 3 Install the roll paper in the correct direction 4 Pull out some roll paper and close the roll paper cover When the printer power is on the roll paper is automatically cut initial setting 1 2 ...

Page 77: ...remove the jammed paper When the Roll Paper Cover Cannot be Opened When the roll paper cover cannot be opened due to jammed paper follow the steps below to open it 1 Turn off the printer 2 Slide the cutter cover toward the front to open it CAUTION Do not touch the thermal head See Cleaning the Printer on page 79 It can be very hot after printing Cutter cover Indent ...

Page 78: ...78 3 Turn the knob until you see a triangle in the opening This returns the cutter blade to the normal position 4 Install the cutter cover Triangle Knob ...

Page 79: ...may not be fed correctly To remove the paper dust clean the platen roller Turn off the printer open the roll paper cover and clean the thermal elements of the thermal head platen roller with a cotton swab moistened with an alcohol solvent ethanol or IPA CAUTION Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rub...

Page 80: ...80 Preparing for Transport Follow the steps below to transport the printer 1 Turn off the printer 2 Disconnect the AC cable from the socket 3 Remove the roll paper 4 Pack the printer upright ...

Page 81: ...o periodically retrieve status data at the host computer However it cannot spontaneously interrupt data transmission to the host computer The printer has a 128 byte status data buffer Statuses that exceed the buffer capacity are canceled Overall specifications According to USB 2 0 specifications Transmission speed USB Full Speed 12 Mbps Transmission method USB bulk transmission method Power supply...

Page 82: ... length Select one of the following with the memory switch 7 bit 8 bit Transmission speed Select one of the following with the memory switch 2400 4800 9600 19200 38400 57600 115200 bps bps bits per second Parity check Select one of the following with the memory switch Yes No Parity selection Select one of the following with the memory switch Even Odd Stop bit 1 or more bits However the stop bit fo...

Page 83: ... connected and ready to receive data from the host The signal is always SPACE except in the following cases During the period from when power is turned on to when the printer is ready to receive data During the self test 5 SG Signal ground 6 DSR Input This signal indicates whether the host computer can receive data SPACE indicates that the host computer can receive data MARK indicates that the hos...

Page 84: ... after turning on the power Transmit Transmit 2 When the receive buffer is released from the buffer full state Transmit Transmit 3 When the printer switches from offline to online Transmit 4 When the printer recovers from an error using some ESC POS commands Transmit XOFF 5 When the receive buffer becomes full Transmit Transmit 6 When the printer switches from online to offline Transmit When the p...

Page 85: ...ter Automatic IP Address Assignment Protocols Automatic IP addressing is executed in order shown in the table below If DHCP is disabled or IP addressing for DHCP fails then IP addressing for the next protocols is executed If APIPA is disabled or IP address cannot be obtained the internal setting parameters are used Internal parameter settings Internal parameter settings can be changed with the fol...

Page 86: ...o Yes No Yes Community name 2 read write Max 16 characters None Yes Yes Yes Yes Yes IP Trap 1 Enable Enable Disable Disable Yes Yes Yes Yes No IP Trap 2 Enable Enable Disable Disable Yes Yes Yes Yes No Community name IP Trap 1 Max 16 characters None Yes Yes Yes Yes No Community name IP Trap 2 Max 16 characters None Yes Yes Yes Yes No IP trap 1 address None Yes Yes Yes Yes No IP trap 2 address None...

Page 87: ...ommon to All Pages When International character set See International Character Sets on page 131 is USA The character code tables show only character configurations They do not show the actual print pattern SP in the table shows a space ...

Page 88: ...88 Page 0 PC437 USA Standard Europe ...

Page 89: ...Appendix 89 Page 1 Katakana ...

Page 90: ...90 Page 2 PC850 Multilingual ...

Page 91: ...Appendix 91 Page 3 PC860 Portuguese ...

Page 92: ...92 Page 4 PC863 Canadian French ...

Page 93: ...Appendix 93 Page 5 PC865 Nordic ...

Page 94: ...94 Page 11 PC851 Greek ...

Page 95: ...Appendix 95 Page 12 PC853 Turkish ...

Page 96: ...96 Page 13 PC857 Turkish ...

Page 97: ...Appendix 97 Page 14 PC737 Greek ...

Page 98: ...98 Page 15 ISO8859 7 Greek ...

Page 99: ...Appendix 99 Page 16 WPC1252 ...

Page 100: ...100 Page 17 PC866 Cyrillic 2 ...

Page 101: ...Appendix 101 Page 18 PC852 Latin2 ...

Page 102: ...102 Page 19 PC858 Euro ...

Page 103: ...Appendix 103 Page 20 KU42 Thai ...

Page 104: ...104 Page 21 TIS11 Thai ...

Page 105: ...Appendix 105 Page 26 TIS18 Thai ...

Page 106: ...106 Page 30 TCVN 3 Vietnamese ...

Page 107: ...Appendix 107 Page 31 TCVN 3 Vietnamese ...

Page 108: ...108 Page 32 PC720 Arabic ...

Page 109: ...Appendix 109 Page 33 WPC775 Baltic Rim ...

Page 110: ...110 Page 34 PC855 Cyrillic ...

Page 111: ...Appendix 111 Page 35 PC861 Icelandic ...

Page 112: ...112 Page 36 PC862 Hebrew ...

Page 113: ...Appendix 113 Page 37 PC864 Arabic ...

Page 114: ...114 Page 38 PC869 Greek ...

Page 115: ...Appendix 115 Page 39 ISO8859 2 Latin2 ...

Page 116: ...116 Page 40 ISO8859 15 Latin9 ...

Page 117: ...Appendix 117 Page 41 PC1098 Farsi ...

Page 118: ...118 Page 42 PC1118 Lithuanian ...

Page 119: ...Appendix 119 Page 43 PC1119 Lithuanian ...

Page 120: ...120 Page 44 PC1125 Ukrainian ...

Page 121: ...Appendix 121 Page 45 WPC1250 Latin 2 ...

Page 122: ...122 Page 46 WPC1251 Cyrillic ...

Page 123: ...Appendix 123 Page 47 WPC1253 Greek ...

Page 124: ...124 Page 48 WPC1254 Turkish ...

Page 125: ...Appendix 125 Page 49 WPC1255 Hebrew ...

Page 126: ...126 Page 50 WPC1256 Arabic ...

Page 127: ...Appendix 127 Page 51 WPC1257 Baltic Rim ...

Page 128: ...128 Page 52 WPC1258 Vietnamese ...

Page 129: ...Appendix 129 Page 53 KZ1048 Kazakhstan ...

Page 130: ...130 Page 255 User Defined Page ...

Page 131: ...y Spain I Japan Norway Denmark II Spain II Latin America Korea Slovenia Croatia China Vietnum Arabia 23 24 25 2A 40 5B 5C 5D 5E 60 7B 7C 7D 7E à ç é ù è Ä Ö Ü ä ö ü β Æ Ø Å æ ø å É Ä Ö Å Ü é ä ö å ü é ù à ò è ì Pt Ñ ñ É Æ Ø Å Ü é æ ø å ü É Æ Ø Å Ü é æ ø å ü á Ñ é í ñ ó ú á Ñ é ü í ñ ó ú W Ž Š Đ Ć Č ž š đ ć č Ұ ...

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