Elo TouchSystems ECMG4 User Manual Download | Manualshive

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USER MANUAL

Elo Touch Solutions

Interactive Digital Signage (IDS) ECMG4 For IDS XXX3L

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Summary of Contents for ECMG4

Page 1: ...USER MANUAL Elo Touch Solutions Interactive Digital Signage IDS ECMG4 For IDS XXX3L ...

Page 2: ... The information in this document is subject to change without notice Elo Touch Solutions Inc and its Affiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in...

Page 3: ...age 3 of 31 Table of Contents Section 1 Introduction 4 Section 2 Unpacking 5 Section 3 Computer Module Installation 6 Section 4 Technical Support 18 Section 5 Safety Maintenance 20 Section 6 Regulatory Information 21 Section 7 Warranty Information 26 ...

Page 4: ...g By combining the two you can transform your Interactive Digital Signage Touch Display into an all In one touchcomputer Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit and prevent risks to user safety This manual contains information that is important for the proper setup and maintenance of the Computer Module Befo...

Page 5: ...anual Elo Computer Module UM600337 Rev D page 5 of 31 Section 2 Unpacking Unpacking the ECMG4 Check that the following items are present and in good condition Computer Module Quick Install Guide Two antennas ...

Page 6: ...le UM600337 Rev D page 6 of 31 Section 3 Computer Module Installation Installation 1 Slide the ECM down into the docking bay and slide it in to engage the connector Tighten the locking screw with a philips screwdriver Locking Screw ...

Page 7: ...Computer Module connector panel 3 Press the touchmonitor s power button to turn on the Computer Module Operating System Setup Windows 10 The initial setup of the operating system takes approximately five minutes Additional time might be needed for specifying operating system configurations During installation you will be prompted to enter user information This can be done via touch and the on scre...

Page 8: ... D page 8 of 31 Selecting the Language Windows will prompt you to select your language of preference See reference image below Agreeing to Terms and Conditions You will be prompted to agree to the Windows license terms Click I Accept to continue ...

Page 9: ...v D page 9 of 31 Choosing the Windows Settings You will be prompted to select the Windows settings Creating Your Account You will be prompted to create a Username and Password Once set up click Finish to complete Setup See reference image below ...

Page 10: ...olutions website www elotouch com for The latest versions of our touch drivers Additional touch driver information Detailed touch driver installation guides Touch drivers for other operating systems Download and install the required touch driver from www elotouch com Creating the Recovery Flash Drive All Windows 10 Computer Modules come with the built in Elo Restore Utility on the Windows Desktop ...

Page 11: ... on the Desktop and select Run as administrator 2 Click Start button to begin the process 3 Once completed you will see a pop up window that will prompt you to insert a blank flash drive to any of the available USB ports on your system For Windows 10 use a flash drive with at least 32GB of space available ...

Page 12: ...gged in you will see the below window Click Format Drive to continue the process PLEASE NOTE THAT THIS WILL ERASE ALL DATA CONTAINED IN THE FLASH 5 Click Create Restore Media to proceed This step will take about 10 20 minutes depending on your system configurations and flash drive performance ...

Page 13: ...User Manual Elo Computer Module UM600337 Rev D page 13 of 31 6 Once the message Creation Restore Media success appears remove the flash drive and click Exit to exit the program ...

Page 14: ...em 3 Plug in the USB drive created in the previous section to the computer module 4 In case the system is crashed and you have to use the recovery flash drive reboot the system and press F7 several times to enter Device Boot Menu Then choose boot from flash drive When the following UI is presented click Install Recovery Solution button 5 Follow the on screen instructions to complete the installati...

Page 15: ...ystem 1 Select Restore OS The system will automatically test your hardware Once the process completes click the Start button to perform the system recovery function 2 The following process will reformat the primary hard drive Please back up your data before performing the recovery process ...

Page 16: ...turn to the main menu of the Elo Recovery Solution Click the Exit button to restart your system All data is deleted during the recovery process The user should back up files when necessary Elo Touch Solutions does not accept liability for lost data or software The end user must adhere to Microsoft s Licensing Agreement ...

Page 17: ...iteboard applications and presentations The user guide for this software is available at https qwizdomoktopus com user guide DisplayNote Montage Can be used for wireless presentations and collaboration The details for this software is available at https www displaynote com solutions montage AirServer Can be used to wireless cast devices to the ECMG4 IDS6553 Display Details for the AirServer Applic...

Page 18: ...ns Customer Service Solutions to Common Problems Problem Suggested Troubleshooting The Computer Module does not turn on when the power button is pressed Disconnect the AC power cable and verify that the Computer Module is properly installed Reconnect the AC power cable and turn on the system Audio cannot be heard on external devices Ensure that the proper source is selected on the monitor OSD Conf...

Page 19: ... in the Support Information section of the Systems Properties menu The Systems Properties menu can be accessed by Right clicking the My Computer icon and selecting Properties from the drop down menu or Clicking the Start button go to the Settings Control Panel menu and selecting the System icon Technical Specifications visit www elotouch com products for technical specifications for this device Su...

Page 20: ...ating 0 C to 40 C Storage Transportation 20 C to 60 C Humidity non condensing Operating 20 to 80 Storage Transportation 10 to 90 Altitude Operating 0 to 3 000m Storage Transportation 0 to 12 192m Caution There is risk of explosion if battery is replaced by an incorrect type Dispose of used batteries at the end of its useful life according to local laws and regulations Waste Electrical Electronic E...

Page 21: ...nd found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause h...

Page 22: ...the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with ra...

Page 23: ...0337 Rev D page 23 of 31 Agency Certifications The following certifications and marks have been issued or declared for this monitor Europe CE Australia RCM Canada CUL IC Europe CE Japan VCCI United States FCC UL International CB SRRCChina ...

Page 24: ...e and amount of the toxic and or hazardous materials that this product may contain 根据中国法律电器电子产品有害物质限制使用管理办法以下部分列出了产品中可能包含的有害物质的名称和含量互动式数字标牌电脑模组有害物质铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴联苯醚 PBDE 塑料部件 O O O O O O 金属零件 X O O O O O 电线和电缆组件 X O O O O O PCBA X O O O O O 本表格依据SJ T 11364的规定编制 O 表示该有害物质在该部件所有均质材料中的含量均在GB T 26572规定的限量要求以下 X 表示该有害物质至少在该部件的某一均质材料中的含量超出GB T 26572规定的限量要求上表中打 X 的部件中应功能需要 ...

Page 25: ...oduct is 10 years The product will not leak or mutate under normal operating conditions listed below so that the use of this electronic information product will not result in any severe environmental pollution any bodily injury or damage to any assets Operating Temperature 0 40 Humidity 20 80 non condensing Storage Temperature 20 60 Humidity 10 90 non condensing It is encouraged and recommended th...

Page 26: ...User Manual Elo Computer Module UM600337 Rev D page 26 of 31 Section 7 Warranty Information For warranty information go to http support elotouch com warranty ...

Page 27: ...User Manual Elo Computer Module UM600337 Rev D page 27 of 31 Notes ...

Page 28: ...User Manual Elo Computer Module UM600337 Rev D page 28 of 31 ...

Page 29: ...User Manual Elo Computer Module UM600337 Rev D page 29 of 31 Notes ...

Page 30: ...User Manual Elo Computer Module UM600337 Rev D page 30 of 31 ...

Page 31: ...nitor Newsletter To find out more about our extensive range of Elo touch solutions go to www elotouch com or call the office nearest you North America Tel 1 408 597 8000 Fax 1 408 597 8001 customerservice elotouch com Europe Tel 32 0 16 70 45 00 Fax 32 0 16 70 45 49 elosales elotouch com Asia Pacific Tel 86 21 3329 1385 Fax 86 21 3329 1400 eloasia elotouch com Latin America Tel 54 11 4785 9129 elo...

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