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DXV AT200®LS SpaLet®
TROUBLESHOOTING GUIDE
No operation
1.
Is the power plug inserted properly into the outlet?
2.
Is the power outlet a GFCI AC 110V/120V? Pg. 5 in manual.
a.
Is the outlet hot? Check power by plugging in a different item, such as a blow dryer.
3.
Is the person seated while trying to operate? The seat sensor must be covered to operate. Pg. 15
4.
Is the angle stop fully opened? Pg. 46 in manual.
Remote Control Operation cannot be performed
1.
Is the power on the remote turned on? Pg. 48 in manual
2.
Are the batteries working? Pgs. 5 & 48 in manual
a.
Do they need to be replaced? Batteries should be changed annually or as needed.
b.
Did replacing batteries correct the issue?
c.
Are you getting an error message on the LED screen
3.
Is a remote control other than the supplied one is being used. When a replacement remote
is used it needs to be registered to the SpaLet, see pg. 49 in user manual. (The remote control
is not registered correctly.)
The Spray Nozzle Does Not Come Out
1.
Is the angle stop fully opened? Pg. 46 in manual.
2.
Is the person seated while trying to operate?
3.
Is the filter clogged? The filter is in the angle stop. Pg. 47 in manual.
The Nozzle Comes Out, but the Shower is Weak
1.
Is the angle stop fully opened? Pg. 46 in manual.
2.
Is the filter clogged? The filter is in the angle stop. Pg. 47 in manual.
3.
Is the spray strength set appropriately? Use the
+
&
-
on remote to adjust strength.
The Nozzle Comes Out, but the Shower Does Not Come Out
1.
Is the angle stop fully opened? Pg. 46 in manua.l
2.
Is the person seated while trying to operate? The seat sensor must be covered to operate. Pg. 15
3.
Is the filter clogged? The filter is in the angle stop. Pg. 47 in manual.
The Spray Position is Inappropriate or Does Not Hit the Right Spot
1.
Has the position been adjusted by pressing the & arrows on the remote? Pg 15. in manual
a.
Depending on how the user sits on the seat, the nozzle position will hit different areas. If the
customer only sits half way on the seat then the right area may not be reached. It is best if
they adjust their sitting position to fit within the reach of the nozzle.
The Water Spray is Too Cold or Too Hot
1.
Water temperature settings are adjusted through the control panel on the remote control?
Pg 15. in manual
