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DIGITAL Server 9100 Series

User’s Guide

Part Number:  ER-M2XWW-UA. A01

Digital Equipment Corporation

Summary of Contents for DIGITAL Server 9100 Series

Page 1: ...DIGITAL Server 9100 Series User s Guide Part Number ER M2XWW UA A01 Digital Equipment Corporation ...

Page 2: ...copyrighted by NCR Corporation Dayton Ohio U S A All Rights Reserved Adaptec the Adaptec logo AHA Altra AVA EZ SCSISelect and SlimSCSI are trademarks of Adaptec Inc which may be registered in some jurisdictions IBM AT OS 2 and Micro Channel are registered trademarks of International Business Machines Corporation DEC and the DIGITAL logo are registered trademarks of Digital Equipment Corporation In...

Page 3: ...r a Dual System Board Configuration 1 10 Primary System Board Features 1 10 Secondary System Board Features 1 11 Configuration Restrictions for System Boards 1 12 Primary System Board Connector and Component Locations 1 13 Secondary System Board Connector and Component Locations 1 14 Processor Boards 1 15 Processors 1 15 Bus Termination Board 1 15 Memory 1 16 Add In Board Slots 1 18 SCSI Controlle...

Page 4: ...ive 2 3 Status LEDs 2 3 Installing or Swapping a Drive 2 5 Removing and Installing Power Supplies 2 6 Removing a Power Supply 2 6 Installing a Power Supply 2 7 Chapter 3 System Security Terms Conventions and Related Documents 3 1 Cabinet Security Features 3 1 BIOS and Configuration Utility Security Features 3 2 Enabling Security Features 3 2 Chapter 4 Troubleshooting Terms Conventions and Related ...

Page 5: ...ooting provides troubleshooting information including error codes and some common problems and solutions Conventions Used The following conventions are used throughout this guide to help you understand the text Symbols The symbol is used in showing you how to select a menu item For example the entry System Config Utils Execute SCU instructs you to select the Execute SCU item in the System Config U...

Page 6: ...cial Notices This book may contain special notices to you which are labeled and described below Warnings Text marked as WARNINGS alert you to situations where personal injury is possible Cautions CAUTIONS indicate situations where equipment damage or data loss is possible Important Text marked as IMPORTANT notifies you of significant and consequential information Related Publications For additiona...

Page 7: ...of memory 15 PCI slots and 4 EISA slots the server provides world class investment protection for even the fastest growing customer applications This server system is designed for use in applications where downtime must be minimized To this end the server includes or has the option to include the following Optional power system redundancy In a system configured with the appropriate number of power...

Page 8: ...sconnect the power cord telecommunications systems networks and modems attached to the system before removing the covers from the system Exceeding limits accessory option adapter boards Accessory option adapter board outputs may exceed National Electrical Code NEC Class 2 or limited power source limits and must be installed with the appropriate interconnecting cabling in accordance with NEC regula...

Page 9: ... Inline Memory Module devices for a minimum memory size of 128 MB up to a total of 4 GB of memory Maximum of two memory boards for dual system board configurations The primary system board has four EISA and seven PCI slots for add in boards The fourth add in board slot from the bottom is a shared PCI EISA bus slot The term shared indicates that there is a PCI and an EISA slot accessible from one e...

Page 10: ...r two of these backplanes supporting 6 or 12 drives Four locations for removable media drives Four externally accessible 5 25 inch half height bays are available for diskette CD ROM and or tape drives Power supply From one to three hot swappable 625 watt auto ranging power supplies are easily removed and installed The server configuration requires a minimum of two power supplies Cooling fans Each ...

Page 11: ...Status descriptions Green LED on Power supply is good LED off Indicates a power supply failure if the system is on D Side cover padlock loops One on each side at the back E PCI slots Eight dedicated PCI slots secondary system board F Keyboard PS 2 compatible 6 pin connector G COM2 Serial port 9 pin connector H VGA VGA monitor 15 pin connector I Mouse PS 2 compatible 6 pin connector J COM1 Serial p...

Page 12: ...he system the power on self test POST runs The Reset switch can be disabled via the BIOS Secure Mode option E LED status indicator Power on green When lit power is present in system 5 Vdc When off power is turned off or the power source is disrupted F LED status indicator Power fail yellow When lit indicates either a power supply failure or an intrusion event removal of a cover with power on G LED...

Page 13: ...ng rebuilt Power to drive is on Off Off Off There is no drive installed in the bay or system power is off Table assumes a SCSI host controller is installed to send SAF TE SCSI Accessed Fault Tolerant Enclosures control signals to the drive fault LED Note The DIGITAL Server 9100 series utilizes a Fault Reporting mechanism called SAF TE SCSI Accessed Fault Tolerant Enclosure for reporting hot swap d...

Page 14: ...he LCD displays two lines of 16 characters each You can modify the LCD display through the configuration utility The electrical interface is compatible with commercially available LCDs For information on customizing the LCD display refer to Chapter 3 of the DIGITAL Server 9100 Series System Software Guide The upper portion of the following figure shows the front panel control board as viewed from ...

Page 15: ...w F Fan fail LED yellow G Drive fault LED yellow H Speaker I Signal from intrusion switch at back edge near power supply one 3 pin right angle latching style connector J Signal interface to LCD 14 pin straight head connector K Power to LCD 3 pin straight head latching style connector L Hard drive bay intrusion switch from EMI door intrusion sensor M NMI switch not a button switch a recessed switch...

Page 16: ...y board supporting up to 4 GB memory using 256 MB DIMMs Note System memory data coherency is maintained using a Line Status Table LST SIMM on the system board Whenever a memory board is resident an LST SIMM module must also be resident Add in board support Three dedicated EISA bus slots Six dedicated 32 bit PCI slots dual peer bus architecture One shared PCI EISA slot SCSI controllers Two onboard ...

Page 17: ... 256 MB DIMMs For an eight processor system both system boards must contain a memory board with an equal amount of memory Note System memory data coherency is maintained using a Line Status Table LST SIMM on the system board Whenever a memory board is resident an LST SIMM module must also be resident Add in board support Eight dedicated 32 bit PCI slots on secondary system board dual peer bus arch...

Page 18: ...ocessors the memory board on primary system board is filled first with memory modules Once that memory board is full the second memory board on the secondary system board is added and populated For systems with eight processors a memory board is put on each system board and must contain a balanced memory load a minimum of 128 MB per memory board for a total minimum of 256 MB On the secondary syste...

Page 19: ... and 4 for add in boards slot 2 toward top 4 at bottom D Front panel connector R Shared slot for PCI slot 7 and EISA slot 1 add in board E Connector Not Used S PCI slots 1 6 for add in boards slot 1 at top Bus 0 slots 1 3 7 Bus 1 slots 4 6 F 12 V power plane connector T 3 3 V PCI power connector G Memory board connector U Processor LEDs DS1 DS2 DS3 DS4 H Real time clock battery V Configuration swi...

Page 20: ... G D H K L M N A J Label Connector component A 5 V 12 V and 3 3 V power connectors PS1 and PS2 identical B Power control and status PS3 C Memory board connector D CPU 4 processor board or termination board connector E LST SIMM connector F CPU 3 processor board connector G Processor LEDs DS1 DS2 DS3 DS4 H 3 3 V PCI power connector I PCI slots 8 15 for add in boards numbered from top to bottom 12 13...

Page 21: ...board connector Processors The server supports the following types of processors Single 200 MHz Pentium Pro with integrated 512 KB write back cache Dual 200 MHz Pentium Pro with integrated 512 KB write back cache Single 200 MHz Pentium Pro with integrated 1 MB cache Dual 200 MHz Pentium Pro with integrated 1 MB cache On the secondary system board you can upgrade with a single processor per board t...

Page 22: ...provides for a total of 4 GB of system memory DIMM sockets on the board are organized as two 72 bit wide banks DIMMs must be placed in groups of four identical DIMMs Therefore the board is populated by placing DIMMs in two four six or eight banks The DIMM slots should be filled starting from the outside edge of the board nearest the memory board ejector tabs Memory banks must be filled completely ...

Page 23: ...n 256K and 1024K sizes If both system boards contain an LST SIMM module the LSTs must be the same size When a memory configuration is increased to above 256 MB the size of the LST SIMM must be upgraded from 256K to 1024K Other Memory Board Considerations For systems with eight processors two memory boards with an equal amount of memory must be installed For systems with less than eight processors ...

Page 24: ...CI slot on the primary system board share an external add in board slot You may install either a PCI or an EISA ISA adapter in these slots The secondary system board contains eight dedicated PCI slots The add in boards are connected to system via the PCI subsystem which consists of four I O bus segments as follows PCI Bus 0 is the primary compatibility bus it connects the processor bus to a PCI EI...

Page 25: ... P4 Remaining adapters may be populated in either PCI Bus 1 slots P5 P6 or PCI Bus 2 slots P8 P9 P10 P11 Do not mix different versions of the Mylex Raid controllers within a system A SIMM memory module must be installed on the Mylex card to enable it to work properly Consult adapter documentation for more information PCI Ethernet Begin installing in PCI Bus 0 Maximum number allowed 4 PCI SCSI adap...

Page 26: ...to put redundant boards on different PCI busses For systems using the Windows NT operating system when NT Disk Administrator is run to place signatures on the drives the virtual device information drive letter for a drive or partition is written to the device and remains with it if devices are moved or inserted If Disk Administrator is not run then all virtual device assignments will change whenev...

Page 27: ...ISA and is fully compatible with these video standards CGA EGA Hercules Graphics MDA VGA The standard system configuration comes with 1 MB of onboard 70 ns video memory The super VGA controller supports only analog monitors single and multiple frequency noninterlaced with a maximum vertical retrace non interlaced frequency of 75 Hz With 1 MB memory the video controller supports 132 column text mod...

Page 28: ...implementation Each carrier can accommodate a 3 5 inch peripheral between 1 0 and 1 6 inches high A drive is mounted in the carrier with four fasteners and the carrier is retained in the chassis by a locking handle The hot swap bays are designed to accept peripherals that consume up to 15 watts of power and run at a maximum ambient temperature of 50oC A fault light on the front panel control board...

Page 29: ...s monitored to detect failing drives and to control LED indicators Critical event data and drive status is reported over the I2 C bus and logged for server management software to interpret The hot swap backplane features include the following Insertion and removal of hard drives while power is on referred to as hot swap Simplified cable management SCA connectors to simplify inserting and removing ...

Page 30: ...dia drive bays Removable Media Drive Bays Exterior Door Shown Open OM04361 Removable media drive bays On the left side of the system at the top a built in bay contains a 3 5 inch diskette drive that supports both 720 KB and 1 44 MB media Below the diskette drive four 5 25 inch half height bays are available for peripherals with removable media diskette CD ROM tape cartridge Any two adjacent 5 25 i...

Page 31: ...wer supplies The following figure shows the location of power supplies In a dual system board configuration with three power supplies each supply automatically switches between the following voltage range 100 120 Vac at 50 60Hz 12 A maximum current or 200 240 Vac at 50 60 Hz 10 A maximum current Location of Power Supplies OM04363 A B D C E A AC input module B Thumbscrew C Hot swappable power suppl...

Page 32: ...wer is restored IMPORTANT If you open a power supply for any reason your system warranty is voided Number of Power Supplies in a Configuration In a system with more than one supply power is drawn equally from all supplies present from one to three A system with two power supplies can be fully loaded all drive bays and add in board slots filled Two or three supplies use a forced current sharing tec...

Page 33: ...following table The different methods provide flexibility in controlling how and by whom the system can be powered on or off Power On Off by Using Description Front panel power on off switch Pressing the on off switch is the most common method of turning system power on or off This switch can initiate power on at any time powering on in this manner is never blocked by any other system function Whe...

Page 34: ...ck of the chassis The relays close when the side doors or EMI door are opened An intrusion alarm signal is transmitted to the primary system board where server management software processes the signal If a side cover is removed an interlock switch shuts the power supplies off following transmission of the alarm signal to the primary system board If the EMI door is opened an event is logged in the ...

Page 35: ...e drive when secure mode is set Software Locks via the BIOS Setup Utility The BIOS Setup Utility has software features that let you control access to one or more parts of the system in the following ways Enable the secure mode timer option so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes Set and enable an administrative ...

Page 36: ...ditional information about security and password processing Secure Mode You can use the SCU or BIOS Setup to enable and configure the secure mode boot When secure mode is in effect note the following You can boot the system to get the operating system running but you must enter the user password to use the keyboard or mouse You cannot power off or reset the system with the front panel switches Sec...

Page 37: ... case of drives the composite FRU consists of a drive attached to a chassis with the appropriate adapter boards power assemblies and wire assemblies Fixed disk drives and power supplies are designed to be easily replaceable while the system is operating This results in an easily serviceable subsystem with very high fault tolerance WARNING The only components you can hot swap replace with the power...

Page 38: ...ant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipme...

Page 39: ...venting radio interference in commercial and or industrial areas Consequently when used in a residential area or in an adjacent area thereto radio interference may be caused to radios and TV receivers etc Read instructions for correct handling Australia AS NZS 3548 CISPR 22 A New Zealand RFS 49 1989 CISPR 22 A NOTICE Vendor is not responsible for any radio or television interference caused by unau...

Page 40: ... document for important information on how to use this book terms and conventions and related documents When used in this chapter the term configuration utility refers to the System Configuration Utility SCU The Configuring Your Server section of Chapter 3 of the DIGITAL Server 9100 Series System Software Guide discusses how to use the SCU in detail Tools and Supplies Needed You need the following...

Page 41: ...ts inside it servicing should be done by technically qualified personnel Hazardous conditions power distribution backplane Hazardous energy levels are present behind the protective cover over the power distribution backplane There are no user serviceable parts servicing should be done by technically qualified personnel Cautions Electrostatic discharge ESD and ESD protection ESD can damage disk dri...

Page 42: ...vironmental ESD while you are hot swapping SCSI hard drives However we recommend that you do this procedure at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to a chassis ground any unpainted metal surface on your server when handling parts No Need to Turn Off Power You can install or swap SCSI drives without turning off power This is one of the few...

Page 43: ... There is no drive installed in the bay Table assumes a SCSI host controller is installed to send SAF TE control signals to the drive fault LED Note The DIGITAL Server 9100 series utilizes a Fault Reporting mechanism called SAF TE SCSI Accessed Fault Tolerant Enclosure for reporting hot swap disk drive activity and status All other DIGITAL Servers as well as external Expansion Cabinets use the DIG...

Page 44: ...04352 3 Open the metal EMI door in accordance with instructions in Chapter 1 4 If you are removing a faulty drive first check the LEDs to confirm which drive to remove To remove the faulty drive from the bay grasp the plastic lever and pull the lever toward you See the figure Removing the Drive from the Bay above 5 Remove your new drive from its protective wrapper 6 Align drive carrier assembly so...

Page 45: ...ndancy Otherwise an overload condition might occur and cause the server to shut down CAUTION Use only hand tools when inserting or removing a power supply Do not use power tools Removing a Power Supply The following figure shows the power supply modules To remove a power supply 1 Observe the safety and ESD precautions listed at the beginning of this chapter 2 Disengage the power supply using the t...

Page 46: ... s Guide 2 7 Installing a Power Supply To install a power supply 1 Observe the safety and ESD precautions listed at the beginning of this chapter 2 Slide the new or replacement power supply into the chassis 3 Turn the thumbscrew to engage the power supply with the server ...

Page 47: ...of the DIGITAL Server 9100 Series System Software Guide discusses how to use the SCU in detail The BIOS Setup Utility is discussed in Chapter 4 of the DIGITAL Server 9100 Series System Software Guide Cabinet Security Features The following table shows the server cabinet mechanical security features Security Feature Description Metal padlock loops There is a padlock loop at the back of each side pa...

Page 48: ...oard input until you enter the user password In secure mode boot if the system detects a diskette in the A drive at boot time the system prompts for the password When you enter the password the server boots from the diskette and is no longer in secure mode If there is no diskette in the A drive the server boots from the C drive and is automatically in the secure mode All of the secure mode feature...

Page 49: ...s from hard disk C or if no bootable operating system is present on disk C boots from diskette drive A C only Boots from hard disk C only If you boot when the system is in secure mode you must enter a user password SCU Feature not available Control access to using the SCU set administrator password To control access to setting or changing the system configuration set an administrator password and ...

Page 50: ... problems you might experience and possible solutions Terms Conventions and Related Documents Refer to the Preface of this document for important information on how to use this book terms and conventions and related documents When used in this chapter the term configuration utility refers to the System Configuration Utility SCU The Configuring Your Server section of Chapter 3 of the DIGITAL Server...

Page 51: ...n the Platform CD ROM to view the event log For more information on this feature refer to Chapter 1 Overview in the DIGITAL Server 9100 Series System Software Guide POST Terminal Error Beep Codes At system power on before the video adapter has been initialized beep codes are used to inform you of errors A terminal error is one which prevents the POST process from continuing POST error codes are lo...

Page 52: ...ideo Errors are 2x2 202 Video Error Memory Errors are 2x3 203 Base Memory Failure 213 Shadowing of Memory Failed 223 Extended Memory Failure POS Timeout Errors are 2x4 204 POS Timeout Errors CMOS Errors are 2x5 205 CMOS Battery Weak or Dead 215 CMOS Checksum Bad Timer Errors are 2x6 206 Timer Error Real Time Clock Errors are 2x7 207 RTC Error Configuration Errors are 2x8 208 Configuration Errors 2...

Page 53: ...ilure 21e COM Ports Failure 22e Line Printer Port Failure 23e I O Address Conflicts 24e Unsupported I O Address 25e IRQ Errors 26e IDE Failure 27e FDD Failure Other Errors are 2xf 20f CPU ID Error 21f BIST Failure 22f Boot Strap Processor Error 23f Application Processor Error 24f EISA CMOS Not Writeable 25f DMA Test Failed 26f Software NMI Failed 27f Fail Safe Timer NMI Failed ...

Page 54: ...t to disk If there is data in these buffers resetting or powering off the system causes this data to be lost Always perform an orderly shutdown if possible to avoid losing data Ctrl Alt Del Pressing these keys reloads the operating system for NT servers This process is called a soft boot reset Note The soft boot process does not automatically reset a system running Windows NT Server The soft boot ...

Page 55: ...onfiguring Your Server in Chapter 3 of DIGITAL Server 9100 Series System Software Guide for more information about adding ISA boards to your system If the server has a hard disk drive is it properly formatted or defined Refer to your operating system documentation for additional information Are the configuration settings made with the configuration utility correct For information about your system...

Page 56: ...ctly often indicate equipment failure Equipment Failure Checklist To check for equipment failure check the following If you are running the software from a diskette try a new copy of the software Does your operating system support running software from diskette Can other software be run from this drive If not you might have a problem with your diskette drive If you are running the software from a ...

Page 57: ...e utility displays follow the instructions on your monitor to configure the onboard SCSI AIC 7880 host adapter settings and run the SCSI disk utilities See Chapter 5 Configuring Adapters in the DIGITAL Server 9100 Series System Software Guide 6 If you choose not to run the SCSISelect Utility the boot process continues 7 If the server halts before POST completes running a beep code sounds indicatin...

Page 58: ...boot the operating system software when you turn on the power and select normal boot The server fails to load and or boot the operating system software after you add additional hardware such as more memory processors SCSI devices or adapter cards The operating system software panics or hangs repeatedly and you have not recently made changes to it such as a kernel patch a new application which requ...

Page 59: ...wer available at the wall outlet Is the system power cord properly connected to the server and the wall outlet If there is a fuse in the system AC power cord plug does the fuse still conduct electricity Did you press the power on off push button switch If all items are correct and problems persist contact your service representative or authorized dealer for assistance No Characters Appear on Scree...

Page 60: ...at Causes a Problem Secure Mode Boot is enabled and Password on Boot is disabled If you boot the server and do not unlock the keyboard before Windows NT Server detects devices at the blue screen then the keyboard and mouse are not detected When Windows NT Server loads you cannot access the system through the keyboard or mouse Secure Mode Timer is set to too short an interval 1 to 5 minutes If you ...

Page 61: ...ot your operating system from disk The following table shows where to look for related information on configuring your server using the different utilities Utility Chapter reference System Configuration Utility SCU Chapter 3 of the DIGITAL Server 9100 Series System Software Guide BIOS Setup Utility Chapter 4 of the DIGITAL Server 9100 Series System Software Guide SCSISelect Utility Chapter 5 of th...

Page 62: ...When the recovery cycle begins there is a single beep You will know that BIOS recovery has successfully completed when you hear a single long beep After the BIOS recovery is complete power down the server and reposition the flash recovery jumper to the normal position Problems with Application Software If you have problems with application software Verify that the software is properly configured f...

Page 63: ...on restrictions 1 17 illustration 1 16 board processor feature summary 1 15 board system components 1 13 1 14 configuration restrictions 1 12 connector locations 1 13 features 1 10 board bus termination 1 15 board memory description 1 16 boot sequence how to specify 3 3 bus termination required for SCSI bus 1 20 C carrier for SCSI drive 1 22 cautions vi 2 2 adapters 1 18 drives 2 3 ESD 2 5 ESD pro...

Page 64: ... 1 5 F fans cooling failure indicator 1 6 1 8 number of 1 4 fault indicator general 1 22 specific SCSI drive 1 22 feature summary chassis back 1 5 chassis front 1 6 front panel interface 1 8 memory boards 1 16 processor boards 1 15 SCSI hot swap backplane 1 23 system board set 1 10 system boards 1 13 features security 3 1 flash memory BIOS 1 10 floppy write protect 3 3 front panel control board 1 ...

Page 65: ...assword 3 3 setting user password 3 3 system security 1 4 user 1 29 using 1 30 PCI bus masters 1 20 buses 1 18 number of slots 1 10 1 11 slot locations on chassis back 1 5 PCI adapters slots 1 13 PCI busses 1 18 Platform CD ROM problems in booting from 4 12 ports external connectors 1 10 location 1 5 POST beep codes 4 2 power cord AC input connector for 1 5 power distribution backplane description...

Page 66: ...oot 3 2 security options 1 4 SCU 4 12 secondary system board configuration restrictions 1 12 1 19 connector and compotent locations 1 14 features 1 11 memory boards 1 16 PCI busses 1 18 processor slots 1 15 secure mode 1 4 1 30 secure mode boot 4 11 activate using hot keys 3 2 how to set 3 2 security BIOS and SCU features 3 2 cabinet features 3 1 intrusion sensors 1 4 1 8 locking door over SCSI ba...

Page 67: ... 4 8 no characters appear on screen 4 10 power light does not light 4 10 problems and solutions 4 5 4 10 problems with application software 4 13 running new software 4 7 running system diagnostics 4 9 system reset 4 6 typical system configurations 1 2 typography vi V VGA monitor connector 1 5 video adapter configuration restrictions 1 12 controller 1 10 1 21 memory 1 10 1 21 monitor connector 1 5 ...

Page 68: ...Index Index 6 DIGITAL Server 9100 Series User s Guide ...

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