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Product Announcement: 

This product is certificated to meet RoHS 

Directive and Lead-Free produced definition. 

Using approved critical components only is 

recommended when the situation to replace 

defective parts. Vender assumes no liability 

express or implied, arising out of any unauthorized 

modification of design or replacing non-RoHS 

parts. Service providers assume all liability.    

Qualified Repairability:

Proper service and repair is important to the safe, 

reliable operation of all series products. The 

service providers recommended by vender should 

be aware of notices listed in this service manual in 

order to minimize the risk of personal injury when 

perform service procedures. Furthermore, the 

possible existed improper repairing method may 

damage equipment or products. It is recommended 

that service engineers should have repairing 

knowledge, experience, as well as appropriate 

product training per new model before performing 

the service procedures. 

NOTICE:

!

 To avoid electrical shocks, the products should be 

connected to an authorized power cord, and turn 

off the master power switch each time before 

removing the AC power cord. 

!

 To prevent the product away from water or 

expose in extremely high humility environment.  

!

 To ensure the continued reliability of this 

product, use only original manufacturer’s 

specified parts.

To ensure following safety repairing behavior, put 

the replaced part on the components side of 

PWBA, not solder side.

To ensure using a proper screwdriver, follow the 

torque and force listed in assembly and 

disassembly procedures to unscrew screws.

!

 Using Lead-Free solder to well mounted the 

parts.

!

 The fusion point of Lead-Free solder requested in 

the degree of 220°C.

  1. Important Safety Notice

Summary of Contents for P2217

Page 1: ...ipment or products It is recommended that service engineers should have repairing knowledge experience as well as appropriate product training per new model before performing the service procedures NOTICE To avoid electrical shocks the products should be connected to an authorized power cord and turn off the master power switch each time before removing the AC power cord To prevent the product awa...

Page 2: ...2 Exploded view diagram with list of items ...

Page 3: ...3 Wiring Connectivity Diagram PANEL CRT1 HDMI1 DP1 Power board KB1 FK BD USB Side Board USB1 USB2 USB3 Interface board ...

Page 4: ... mechanisms Turn over the LCD monitor to let the screen faced down and then turn on the rear cover carefully Disconnect the USB FFC cable from the connector of the interface board and then remove the rear cover 1 top side bottom side 2 2 3 2 3 4 1 Tear off two pieces of the aluminium foils and PVC tape for unfixing the bracket chassis base Use a proper tool to release the function key cable from t...

Page 5: ...ift up the panel module with the bracket for removing the front bezel with function key board and then release the function key board from the hooks of the front bezel Put the panel with bracket chassis on a protect cushion S13 S10 Use a Hex head screwdriver to remove two screws for unlocking the D Sub connector No 1 2 screws size M3x8 Torque 6 0 5kgfxcm No 3 4 screw size M3x8 Torque 6 7kgfxcm Use...

Page 6: ...4 Disassembly and Assembly Procedures Remove the interface board and power board from the bracket chassis module carefully and disconnect all the cables S14 ...

Page 7: ... shown Note you must stick a piece of mylar when you change a new panel S7 mylar 2 1 4 3 Turn over a power board and put the power board into the bracket chassis locate the panel power cable into the hook of the bracket chassis Place a bracket chassis base on a protective cushion S2 S1 Take a interface board connect a LVDS cable to the connector of the interface board then connect the cable of the...

Page 8: ...positions of No 1 2 Connect the panel power cable to the connector of the panel module then tear off the adhesive tape which sticked on the back of cable fix the cable to the panel 1 2 Use a Jip to fix the bracket chassis base module and panel module then stick two pieces of aluminium foil to fix the bracket chassis base on the positions of the panel as the picture below shown aluminum foil S13 S8...

Page 9: ... Stick a piece of aluminum foil on one side of the USB hub then locate the USB unit into the hook of the rear cover then use a Philips head screwdriver to tighten one screw for locking the USB board with the USB hub with the middle bezel No 1 screw size M3x6 Torque 4 0 5kgfxcm S15 2 3 4 1 L c rovide power supply and a video signal to the monitor ift up the monitor heck the DELL logo if it is firml...

Page 10: ...onitor 2 Disconnect all video cables from the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell P1917S P1917SWh No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com support m...

Page 11: ...o Power Save Mode in 4 minutes www dell com support monitors Dell P2217 P2217Wh No HDMI Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors or Dell P1917S P1917SWh No DP Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors Dell P2017H No DP Cable The display will go into Power Save Mode in 4 minutes www dell com support mon...

Page 12: ...t in diagnostics only when the video cable is unplugged and the monitor is in self test mode 1 5 2 3 4 To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold button 1 for 5 seconds A gray screen appears 4 Carefu...

Page 13: ...st in another room Missing pixels Cycle power on off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitors Stuck on pixels Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell ...

Page 14: ...hen not in use for more information see Power management on the monitor for a modes long period of time Alternatively use a dynamically changing screensaver Video ghosting or Change the Response Time in the Display OSD to Fast or Normal overshooting depending on your application and usage Product specific problems Specific Symptoms Possible Solutions Screen image is too small Check the Aspect Rati...

Page 15: ...d USB 3 0 interface is slow Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in I...

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