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WHITE PAPER

Olympus

O-T400 installation and

service manual

© Dell Technologies

Summary of Contents for Olympus O-T400

Page 1: ...OverlandTandberg com WHITE PAPER Olympus O T400 installation and service manual Dell Technologies ...

Page 2: ...Dell EMC PowerEdge T440 Installation and Service Manual Regulatory Model E30S Series Regulatory Type E30S002 December 2021 Rev A09 ...

Page 3: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 4: ... 25 Options to install the operating system 25 Methods to download firmware and drivers 25 Downloading drivers and firmware 26 Chapter 3 Installing and removing system components 27 Safety instructions 27 Before working inside your system 28 After working inside your system 28 Recommended tools 28 Optional front bezel 28 Removing the front bezel 28 Installing the front bezel 29 System feet 30 Remo...

Page 5: ...rive 55 Drive backplane 56 Drive backplane guidelines 56 Backplane cable routing 59 Removing a hard drive backplane 61 Installing a hard drive backplane 62 System memory 63 System memory guidelines 63 General memory module installation guidelines 65 Mode specific guidelines 65 Removing a memory module 68 Installing a memory module 69 Cooling fans 70 Removing the internal cooling fan 70 Installing ...

Page 6: ...acing the system battery 97 Control panel assembly 98 Removing the control panel assembly 98 Installing the control panel assembly 98 System board 100 Removing the system board 100 Installing the system board 102 Restoring the system using Easy Restore 103 Trusted Platform Module 104 Upgrading the Trusted Platform Module 104 Initializing TPM for BitLocker users 105 Initializing the TPM 1 2 for TXT...

Page 7: ...em information by using QRL 113 Quick Resource Locator for Dell EMC PowerEdge T440 system 114 Receiving automated support with SupportAssist 114 Recycling or End of Life service information 114 Chapter 7 Documentation resources 115 6 Contents ...

Page 8: ... up to 12 Gbps SAS and 6 Gbps SATA Redundant power supply units PSUs Cabled power supply units PSUs Topics Supported configurations for the Dell EMC PowerEdge T440 system Front view of the system Back view of the system Locating the Service Tag of your system System information label Supported configurations for the Dell EMC PowerEdge T440 system The Dell EMC PowerEdge T440 system supports the fol...

Page 9: ...Figure 1 Supported configurations for a Dell EMC PowerEdge T440 system 8 Dell EMC PowerEdge T440 system overview ...

Page 10: ...on 1 Power button Indicates if the system is powered on or off Press the power button to manually power on or off the system NOTE Press the power button to gracefully shut down an ACPI compliant operating system 2 System identification button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by Dell EMC PowerEdge T...

Page 11: ... MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password 5 USB port 2 0 The USB ports are 4 pin 2 0 compliant These ports enable you to connect USB devices to the system 6 USB port 3 0 The USB port is USB 3 0 compliant 7 Optical drive bay N A Enable you to install drives that are supported on your system For...

Page 12: ...ng system 2 System identification button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode 3 Status LED indicator panel N A Indicate the status of the system For more information se...

Page 13: ...ive slot N A Enables you to install TBUs for 8x and 16x backplane configurations or drive blank in the empty drive slot to maintain proper system cooling 9 Physical drives N A 3 5 inch drives and 2 5 inch drives SSDs Figure 4 Front panel view of 8 x 3 5 inch hot swappable drive system in rack mode Table 3 Front panel features Item Components Icon Description 1 Power button Indicates if the system ...

Page 14: ...ault password 5 USB port 2 0 The USB ports are 4 pin 2 0 compliant These ports enable you to connect USB devices to the system 6 USB port 3 0 The USB port is USB 3 0 compliant 7 Optical drive bay N A Enable you to install drives that are supported on your system For more information see the Dell EMC PowerEdge T440 Technical Specifications on the product documentation page 8 Drive slot N A Enables ...

Page 15: ...ing system 2 System identification button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode 3 Status LED indicator panel N A Indicate the status of the system For more information s...

Page 16: ...3 5 inch drives and 2 5 inch drives SSDs Status LED indicators NOTE The indicators display solid amber if any error occurs Figure 6 Status LED indicators Table 5 Status LED indicators and descriptions Icon Description Condition Corrective action Health indicator The indicator turns solid blue if the system is in good health None required The indicator blinks amber when the system is Powered on In ...

Page 17: ... module If the problem persists see Getting help PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Reinstall the card If the problem persists see Getting help NOTE For more information about the supported PCIe cards see Expansion card installation guidelines System health and system ID indicator codes...

Page 18: ... ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and then powers off Predicted drive failure Flashes amber 4 times per second Drive failed Flashes green slowly Drive rebuilding Solid green Drive online Flashes green for three seconds amber for three sec...

Page 19: ... port 2 The NIC ports are integrated on the system board provide network connectivity For more information see the Dell EMC PowerEdge T440 Technical Specifications on the product documentation page 4 USB 2 0 port 4 The USB ports are 4 pin 2 0 compliant These ports enable you to connect USB devices to the system 5 USB 3 0 port 2 The USB ports are 9 pin and 3 0 compliant These ports enable you to co...

Page 20: ... link LED indicator indicates the speed of the connected network Figure 10 NIC indicator codes 1 Link LED indicator 2 Activity LED indicator Table 9 NIC indicator codes Status Condition Link and activity indicators are off The NIC is not connected to the network Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and da...

Page 21: ...ating It results in a PSU mismatch condition or failure to power on the system CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown To change from a high output configuration to a low output configuration or conversely you must turn off the system CAUTION AC PS...

Page 22: ...Service Tag of your system 1 Information tag top view 2 Information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag Dell EMC PowerEdge T440 system overview 21 ...

Page 23: ...System information label Figure 13 PowerEdge T440 Service information 22 Dell EMC PowerEdge T440 system overview ...

Page 24: ...Figure 14 PowerEdge T440 Service information Dell EMC PowerEdge T440 system overview 23 ...

Page 25: ...mprove the overall availability of Dell systems iDRAC alerts administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP conf...

Page 26: ...pported operating system by using one of the following resources Table 11 Resources to install the operating system Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions Installati...

Page 27: ...clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and n...

Page 28: ...ating BIOS Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes Operating the system without th...

Page 29: ...side your system Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Install the system cover 2 Place the system upright on a flat stable surface 3 Reconnect the peripherals and connect the system to the electrical outlet 4 Turn on the attached peripherals and then turn on the system Recommended tools You need the following tools to perform the removal and installation...

Page 30: ...ystem Figure 15 Removing the front bezel Installing the front bezel Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Locate and remove the bezel key NOTE There are two bezel keys attached to the back of the bezel 2 Insert the bezel tabs into the slots in the chassis 3 Press the release latch and push the bezel toward the system until the bezel locks into place 4 Usi...

Page 31: ...mode or when you are replacing the system feet with the wheel assembly 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface 3 Rotate the system feet inward Steps Using the Phillips 2 screwdriver remove the screw that secures the foot to the base of the system a Repeat the above step for the 3 remaining feet 30 Installing and removing ...

Page 32: ...ver and cause injury to the user or damage to the system 1 Follow the safety guidelines listed in Safety instructions 2 Place the system on its side on a flat stable surface Steps 1 Align the three tabs on the system foot with the three slots on the base of the system 2 Using the Phillips 2 screwdriver secure the screw that secures the foot to the base of the system a Repeat the above steps to ins...

Page 33: ...stable surface and rotate the system feet outward 2 Follow the procedure listed in After working inside your system Inside the system NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 32 Installing and removing system components ...

Page 34: ...power supply unit 5 power supply unit cage 6 fan 7 processor 2 socket 8 processor 1 9 cabled drive cage Figure 20 Inside the system hot swappable drive system 1 release latch 2 drive cage 3 cable retention lock 4 power interposer board 5 power supply unit cage 6 fan Installing and removing system components 33 ...

Page 35: ...he system 2 Push the front wheel unit toward the rear of the system to release the retention hooks and pull out the front wheel unit 3 Loosen the screw that secures the back wheel unit to the base of the chassis 4 Push the rear wheel unit toward the front of the system to release the retention hooks and pull out the rear wheel unit Figure 21 Removing caster wheels Next steps Install the caster whe...

Page 36: ...e of the system and insert the hooks into the slots 4 Push the front wheel unit toward the front of the system and using a Phillips 2 screwdriver secure the unit in place using a single screw Figure 22 Installing caster wheels Next steps Follow the procedure listed in After working inside your system System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in Safe...

Page 37: ... internal cables are connected and placed out of the way and no tools or extra parts are left inside the system Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the system cover with the slots on the chassis 2 Press the cover release latch and push the cover toward the chassis until the latch locks into place 3 Rotate the latch release lock clockwise to the lock...

Page 38: ...system upright on its feet on a flat and stable surface 2 If removed install the bezel 3 Reconnect the peripherals and connect the system to the electrical outlet 4 Turn on the system including all attached peripherals Installing and removing system components 37 ...

Page 39: ...tems with x16 hard drive backplanes use a different air shroud To ensure proper cooling always install the air shroud provided with your system Figure 25 Removing the air shroud Next steps Install the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If applicable route the cables inside the system along the chassis wall and secure th...

Page 40: ...Do not turn off or restart your system while a drive is being formatted Doing so can cause a drive failure When you format a drive allow enough time for the formatting to complete Be aware that high capacity drives can take a long time to format Removing a drive blank The procedure for removing 2 5 inch and 3 5 inch drive blanks is identical Prerequisites 1 Follow the safety guidelines listed in S...

Page 41: ...uisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 28 Installing a drive blank 40 Installing and removing system components ...

Page 42: ... controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Mixing drives from previous generations of PowerEdge servers is not supported CAUTION To prevent data loss ensure that your operating system supports drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the drive ca...

Page 43: ...a loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank or contains data that you wish to overwrite Any data on the replacement drive is immediate...

Page 44: ...e drive 2 Lift the drive out of the drive carrier Figure 31 Removing the drive from the drive carrier Next steps If applicable Install the drives into their original slots Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION Mixing drive carriers from other generations of PowerEdge servers is not supported NOTE When installing a...

Page 45: ...inch drive from a 3 5 inch drive adapter Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Remove the 3 5 inch drive adapter from the 3 5 inch hot swappable drive carrier NOTE A 2 5 inch drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch drive carrier Steps 1 Using a Phillips 2 screwdriver remove the screws from the side of the 3 5 inc...

Page 46: ...s 2 Remove the 3 5 inch drive adapter from the 3 5 inch hot swappable drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to install the drive 2 Using a Phillips 2 screwdriver secure the 2 5 inch drive to the 3 ...

Page 47: ...remove the front bezel 3 Remove the 3 5 inch drive carrier from the system Steps 1 Using a Phillips 1 screwdriver remove the screws from the rails on the drive carrier NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to remove the drive 2 Lift the 3 5 inch drive adapter out of the 3 5 inch drive carrier 46 Installing and re...

Page 48: ...to the 3 5 inch drive adapter Steps 1 Insert the 3 5 inch drive adapter into the 3 5 inch drive carrier with the connector end of the drive toward the back of the 3 5 inch drive carrier NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8 for 3 5 inch drive screwdriver to install the drive 2 Align the screw holes on the 3 5 inch drive adapter with the holes ...

Page 49: ...ive backplane For more information see Backplane cable routing Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable remove the front bezel Steps 1 To remove the drive blank slide the release latch down to release the drive blank 2 Push the drive blank to slide it out of the drive bay NOTE Blank...

Page 50: ...30 can be connected to the drive backplane HBA350i adapter can be connected to TBU and the PERC H750 H350 HBA350i can be connected to the drive backplane For more information see Backplane cable routing Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If applicable remove the front bezel Steps 1 Align the guide on the drive blank with the slot on drive bay 2 Slide the d...

Page 51: ...k of the drive NOTE Observe the routing of the power and data cable inside the chassis as you remove them from the system board and the drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 To remove the drive push the release latch to release the drive 3 Slide the drive out of the drive bay 4 If you are not immediately replacing the tape ...

Page 52: ...ctions see the documentation that shipped with the drive If you are installing a SAS tape drive you must have an internal tape adapter installed For more information on installing a SAS tape drive see the Installing an expansion card section 2 If applicable remove the existing drive or the drive blank 3 Align the guide on the drive with the slot on drive bay 4 Slide the drive into the slot until t...

Page 53: ...ing so can cause a drive failure Removing the internal hard drive bay Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Disconnect the data and power cable s from the hard drive s Steps 1 Loosen the two captive screws securing the internal hard drive bay to the chassis 2 Lift the internal hard drive bay u...

Page 54: ...uidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the Phillips 2 screwdriver ready Steps 1 Align the internal hard drive bay with the tabs on the chassis and slide the internal hard drive bay into the chassis 2 Secure the internal hard drive bay to the chassis using the two captive screws Installing and removing system components 53 ...

Page 55: ...rive s Removing a cabled drive Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the internal drive bay Steps 1 Remove the four screws securing the drive to the internal drive bay 2 Remove the hard drive from the internal drive bay 54 Installing and removing system components ...

Page 56: ...e Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the internal drive bay Steps 1 Insert the drive into the internal drive bay with the drive connector facing outward 2 Secure the drive to the internal drive bay using the four screws NOTE When installing new drives into the internal drive bay use ...

Page 57: ...he drive as described in the documentation for the drive Drive backplane Drive backplane guidelines Depending on the configuration your system supports one of the following backplane configurations x8 SAS SATA backplane for 3 5 inch drives NOTE The x8 backplane also supports up to eight 2 5 inch SAS SATA or SSD hot swappable drives that can be installed in 3 5 inch drive adapters which can be inst...

Page 58: ...Figure 45 x8 drive backplane 1 ODD power connector 2 backplane P4 power connector 3 backplane sideband signal connector 4 Mini SAS SAS_A0 5 Mini SAS SAS_B0 Installing and removing system components 57 ...

Page 59: ...backplane P4 power connector 2 backplane power connector 3 backplane power connector for optical and tape drives 4 signal connector 5 Mini SAS HD SAS_A0 6 Mini SAS HD SAS_B0 7 I2C Connector 58 Installing and removing system components ...

Page 60: ...etention latch 2 SATA cable BP BP_A0 to MB SATA_A 3 SATA cable BP BP_B0 to MB SATA_B 4 Drive backplane Figure 48 Cable routing 8 x 3 5 inch drive backplane with internal PERC riser 1 Cable retention latch 2 SAS cable BP BP_A0 to internal PERC Installing and removing system components 59 ...

Page 61: ...ckplane Figure 49 Cable routing 16 x 2 5 inch drive backplane with internal PERC riser 1 Cable retention latch 2 SAS cable BP BP_A0 to internal PERC 3 SAS cable BP BP_B0 to internal PERC 4 Internal PERC 5 Drive backplane 60 Installing and removing system components ...

Page 62: ...replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the front bezel 4 Remove all the drives 5 Remove the air shroud Steps 1 Disconnect the data signal and power cables from the backplane NOTE For the x8 backplane press the SAS connector and push the connector toward ...

Page 63: ...re working inside your system 3 If installed remove the front bezel 4 Remove the air shroud Steps 1 Use the hooks at the base of the system as guides to align the hard drive backplane 2 Lower the hard drive backplane into the system till the release pin locks in place securing the hard drive backplane to the system 3 Connect the data signal and power cables to the backplane 62 Installing and remov...

Page 64: ...DR4 Registered DIMMs RDIMMs and Load Reduced DIMMs LRDIMMs System memory holds the instructions that are executed by the processor Your system contains 16 memory sockets Processor 1 supports up to 10 DIMMs and Processor 2 supports up to 6 DIMMS Six memory channels are allocated to each processor Processor 1 has four 2 DIMM slots per channel and two 1 DIMM slot per channel Processor 2 has six 1 DIM...

Page 65: ...lots B1 Slots B2 Slots B3 Slots B4 Slots B5 Slots B6 The following table shows the memory populations and operating frequencies for the supported configurations Table 14 Memory population DIMM Type DIMMs Populated Channel Voltage Operating Frequency in MT s Maximum DIMM Rank Channel RDIMM 1 1 2 V 2666 2400 2133 1866 Dual rank or single rank 2 2666 2400 2133 1866 Dual rank or single rank 64 Install...

Page 66: ...y will operate at the speed of the slowest installed memory module s Populate memory module sockets only if a processor is installed For single processor systems sockets A1 to A10 are available For dual processor systems sockets A1 to A10 and sockets B1 to B6 are available Populate all the sockets with white release tabs first followed by the black release tabs When mixing memory modules with diff...

Page 67: ...ausing an uncorrectable failure Requires three or more ranks to be populated in each channel With single rank memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 16 GB dual rank memory modules the available system memory 16 GB x 16 memory modules 8GB 1 rank sparing channel x 12 chan...

Page 68: ...le rank sparing population order 1 2 3 4 5 6 7 8 9 10 Populate in this order odd amount allowed Requires two ranks or more per channel Multi rank sparing population order 1 2 3 4 5 6 7 8 9 10 Populate in this order odd amount allowed Requires three ranks or more per channel Dual processor Populate round robin starting with processor1 Optimized Independent channel population order A 1 B 1 A 2 B 2 A...

Page 69: ...tem 2 Remove the air shroud WARNING Allow the memory modules to cool after you power off the system Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install m...

Page 70: ... key of the memory module socket and insert the memory module in the socket CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly NOTE The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation 4 Press the memory module with your thumbs until the socket levers f...

Page 71: ...n of the arrow marked on the fan CAUTION Do not remove or install the internal cooling fan by holding the fan blades Figure 56 Removing the internal cooling fan Next steps 1 Follow the procedure listed in After working inside your system 2 Install the internal cooling fan Installing the internal cooling fan Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the pro...

Page 72: ...de your system 3 Remove the air shroud Steps 1 Disconnect the external cooling fan power cable from the system board 2 Remove the four screws that secure the external cooling fan to the chassis 3 Lift the external cooling fan to disengage the upper and the lower hooks from the slots on the chassis wall and remove the cooling fan 4 Remove the external cooling fan power cable from the slot on the sy...

Page 73: ...he external cooling fan Next steps 1 Install the air shroud 2 Follow the safety guidelines listed in After working inside your system Optional internal USB memory key Replacing the optional internal USB memory key Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm wide x 57 15 mm long x 7 9 mm high 1 ...

Page 74: ...3 Remove the air shroud Steps Press the tab and remove the expansion card holder from the chassis Figure 60 Removing the expansion card holder Next steps 1 Install the air shroud 2 Follow the procedure listed in After working inside your system Installing the expansion card holder Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before wor...

Page 75: ...ight Full Length x16 x16 4 Gen3 Processor 1 Full Height Half Length x8 x8 5 Gen3 Processor 1 Full Height Half Length x8 x8 NOTE The expansion card slots are not hot swappable The following table describes the installation order for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first by using the slot priority ...

Page 76: ... M 2 SATA Dell 4 5 3 2 4 NOTE The new generation PERC 11 H750 H350 and HBA350i adapters cannot be mixed with the PERC H740P H730P H330 HBA330 adapters of the previous generations in one system For more information see Backplane cable routing GPU card installation guidelines Observe the following guidelines while installing a GPU card GPU is supported in the rack and tower mode configuration GPU ca...

Page 77: ...card connector and the system 4 Install the filler brackets by performing the following steps a Align the slot on the filler bracket with the tab on the expansion card slot b Press the expansion card latch till the filler bracket locks into place NOTE Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out...

Page 78: ...holder NOTE Store this bracket for future use Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 4 Holding the card by its edges position the card so that the card aligns with the expansion card connector 5 Insert the card firmly in...

Page 79: ...ines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE The procedure to remove the BOSS card is similar to the removing an expansion card Steps 1 Loosen the screw and lift the retention strap that secures the M 2 SSD module on the BOSS card 2 Lift the M 2 SSD module and slide it out of the connector ...

Page 80: ...procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the BOSS card NOTE The procedure to remove the BOSS card is similar to the removing an expansion card Steps 1 Connect the M 2 SSD module to the connector on the BOSS card 2 Place the retention strap on the M 2 SSD module and tighten the screw to secure the module Installing and removing system components 79 ...

Page 81: ... or vFlash card Removing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold the Mi...

Page 82: ...that the Internal SD Card Port is enabled in System Setup NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see Jumpe...

Page 83: ...llow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Install the air shroud Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Holding the pull tab lift the IDSDM vFlash card out of the system 82 Installing and removing system co...

Page 84: ...SDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see Jumpers and connectors 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash card until it is firmly seated on the system board Installing and removing system components ...

Page 85: ...Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud Steps 1 Using a Torx T30 screwdriver loosen the screws on the heat sink in the order below a Loosen the first screw three turns b Loosen the second screw completely c Return to the first screw and loos...

Page 86: ...r and heat sink module if you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up Installing...

Page 87: ... bracket 4 Lift the bracket and the processor away from the heat sink and place the processor connector side down on the processor tray 5 Flex the outer edges of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 74 Removing the processor bracket Next steps Install the processor into the ...

Page 88: ...or before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 75 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in...

Page 89: ...locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 88 Installing and removing system components ...

Page 90: ...nless you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the processor blank and CPU dust cover Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damag...

Page 91: ...on clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips following the procedure described in step 2 c Secure the PHM to the system board following the replacement instructions listed in this step above 4 NOTE The processor and heat sink module retention screws should not be ti...

Page 92: ...maximize efficiency NOTE If two PSUs are used they must be of the same maximum output power Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions Steps If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the blank outward CAUTION To ensure proper system cooling the power supply unit blank mu...

Page 93: ...only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Steps Press the orange release latch and slide the PSU out of the system by using the PSU handle Figure 81 Removing a power supply unit N...

Page 94: ...secure the cable to the PSU with the strap NOTE When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur until discovery is complete Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify that the PSU is functioning ...

Page 95: ... Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Unpack the replacement power supply unit PSU Steps 1 Slide the new PSU into the PSU cage until the PSU is fully seated 2 Tighten the screw to secure the PSU to the chassis 3 Connect all the power cables from the PSU to the system board drive backplane and drives 94 Installing and removing system components ...

Page 96: ... system before removing the power interposer board PIB 3 Remove the PSUs or PSU blanks from the back of the chassis 4 Remove the air shroud Steps 1 Disconnect the power cables from the drive backplane and the system board NOTE If installed remove the expansion card to enable removing the P3 power cable from the system board 2 Using the Phillips 2 screwdriver remove the screw that secures PIB to th...

Page 97: ...w the safety instructions that are shipped with your product Follow the safety guidelines listed in Safety instructions Steps 1 Align the slots on the power interposer board PIB with the hooks on the power supply unit PSU cage and slide the PIB until it snaps into place 2 Secure the PIB to the chassis by using the screw 3 Route the P3 power cable through the securing clip on the system board and c...

Page 98: ...AUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Use a plastic scribe to pry out the system battery Figure 87 Removing the system battery 3 To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs 4 Press the battery into the connector until it snaps into plac...

Page 99: ...control panel cables as it can damage the connectors 3 Slide the control panel out of the chassis NOTE Follow the same steps to remove the control panel in the rack mode configuration Figure 89 Removing the control panel assembly 4 To remove the information tag perform the following steps a Locate and press the tabs on the information tag b Push the information tag out of the slot to remove it fro...

Page 100: ...g into the control panel slot 3 Connect the control panel cable and the control panel USB cable to the control panel assembly 4 Align and insert the control panel into the control panel slot in the chassis 5 Secure the control panel to the chassis by using the screw 6 Connect the control panel cable and the control panel USB cable to the system board Next steps 1 Follow the procedure listed in Aft...

Page 101: ...lled or installed on another system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the following a Air shroud b Internal cooling fan c Expansion card holder d Expansion cards if installed e vFlash IDSDM module f Internal USB key if installed g Processors and heat sink modules CAUTION To prevent damage t...

Page 102: ...Figure 92 System board screws 3 Holding the post incline the system board at an angle and lift the system board out of the chassis Installing and removing system components 101 ...

Page 103: ...lding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the system 2 Holding the post incline the system board and lower the system board into the chassis 3 Holding the system board holder push the system board toward the back of the system such that the ports on the system board align with the corresp...

Page 104: ...asy Restore section b If the Service Tag is not backed up in the backup flash device enter the Service Tag manually For more information see the Restoring the Service Tag using Easy Restore section c Update the BIOS and iDRAC versions d Re enable the Trusted Platform Module TPM For more information see the Upgrading the Trusted Platform Module section 5 Import your new or existing iDRAC Enterprise...

Page 105: ...cannot be updated or changed 5 Click OK Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the latest BIOS firmware ...

Page 106: ...nector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place Figure 95 Installing the TPM Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Initializing TPM for BitLocker users Steps Initialize the TPM For more information see The TPM Status changes to Enabled Activated I...

Page 107: ...2 Follow the procedure listed in Before working inside your system 3 If installed remove the system feet or caster wheels Steps 1 Remove the control panel assembly 2 Install the rack slide cover by performing the following steps a Slide the rack slide cover between the system s side cover and the chassis b Slide the rack slide cover toward the back of the system until the tabs on rack slide cover ...

Page 108: ...y the BIOS update file on a USB device 2 Plug in the USB device into any of the USB ports on your system 3 Power on your system 4 While booting press F11 to enter the Boot Manager 5 Go to System Utilities BIOS Update File Explorer and select the plugged in USB device 6 From the BIOS Update File Explorer select the BIOS update file The BIOS Update Utility with the current and new version of BIOS is...

Page 109: ...s in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password System board jumpers and connectors Figure 97 T440 system board jumpers and connectors 4 108 Jumpers and connectors ...

Page 110: ...PCIe slots 1 5 19 TPM TPM connector 20 Fan 1 Internal fan connector 21 Fan 2 External fan connector 22 DIMMs for Processor 2 channels 0 1 2 4 5 Memory slots B1 B6 for Processor 2 23 Processor 2 Processor 2 24 Processor 2 PWR Processor 2 Power connector 25 Processor 1 Processor 1 26 Processor 1 PWR Processor 1 Power connector System board jumper settings For information on resetting the password ju...

Page 111: ...u assign a new system and or setup password you must move the jumper back to pins 2 and 4 NOTE If you assign a new system and or setup password with the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and power on the system including any attached peripherals 6 Power off the system including any attached periphera...

Page 112: ...you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities Launch Diagnostics 3 Alternatively when the sy...

Page 113: ...sts that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 112 System diagnostics ...

Page 114: ...ter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Contact Technical Support b Enter your sys...

Page 115: ...ve the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information fr...

Page 116: ...eredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and it...

Page 117: ...e the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents https www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID contro...

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